Seamlessly Integrate Enterprise Data Services A robust messaging & orchestration engine. TECHNICAL BRIEF

Transcription

1 Seamlessly Integrate Enterprise Data Services A robust messaging & orchestration engine. TECHNICAL BRIEF

2 Introduction Cloud services will surpass $100bn in 2016 and Cloud Orchestration and Messaging will contribute around 30% of the spend by most enterprises. Enterprises are struggling to achieve seamless integration of business processes spanning multiple applications, clouds and smart devices. Enterprise integration strategies vary according to specific business applications or processes, since there is rarely a one size fits all solution. This can lead to complex hybrid delivery models, where workflows and data flows may span multiple public and/or private clouds. Process inefficiencies and disconnects arising from the implementation of disaggregated services present a significant risk to the integrity of established business operations. Collaboration across entities (people, system and things) requires managing and orchestrating massive volumes of data. Organizations and businesses have started adopting cloud messaging to enable their business processes to run in a seamless and robust manner. Based on the Gartner, Forester and IDC report, cloud services will surpass $100B in 2016 and Cloud Orchestration and Messaging will contribute around 30% of the spend by most enterprises. But the challenge is managing disparate cloud applications and data sources and how to make them work together in a seamless, robust and in standardized way. Interoperability and secure information sharing between all people, systems and things creates competitive advantages across all aspects of business from customer experience, supply chain, distribution and internal operations. Covisint securely connects all entities in the increasingly complex extended ecosystem to drive digital transformation and allow the enterprise to focus on the business. Covisint Cloud M&O services help you manage digital enterprise ecosystems and connect people, systems and things

3 A connected ecosystem is often more vast than one might think, serving many more stakeholders than apparent to the untrained eye. The Covisint Platform brings this together for modeling, orchestrating, and integrating and providing a holistic view and management of the entire digital business ecosystem. Unified data model across people, systems and things. Authentication and authorization management for secure connectivity. Lifecycle management of people, systems and things. Message enrichment and transformation. Process orchestration. Capturing and transporting message streams and data. Ecosystem management. Event and notification hubs. The Covisint Platform Like organizations, people, applications and devices have a broad spectrum of attributes these entities and their relationships need to be carefully managed. Building enterprise-grade solutions for this new complex, connected, ecosystem of people, applications and things, requires intimate knowledge and expertise in each of the areas described in this brief. Not only that, but it also requires the ability to purchase, code, and maintain a string of components. Industry leaders understand that connecting the myriad of people, systems and things that touch the value chain can have a profound positive impact on business. They have also come to realize that piecing a solution together with multiple standalone components or building it themselves would take a considerable amount of time and resources often more than they have to spare resulting in something that is error-prone, challenging to manage and not easily scalable. Alternately, these solutions can be developed using a cloud Platform-as-a-Service (PaaS) to manage entities and their relationships, the lifecycle of all connected entities, the orchestration of data streams, and messaging for integration of systems and devices. The Covisint Platform standardizes how these entities are represented; making sure that the highest level of security and integrity can be maintained at scale. The Covisint Platform was purpose-built to do this and has gained notoriety for its reliability, massive scalability and for enabling operational agility. With this platform, the enterprise can easily unlock customer and partner led development, and innovate quickly in the application layer. The Covisint Platform has evolved a great deal since its inception as the world s largest B2B marketplace and since enabling companies like General Motors to operate a global data exchange at massive scale enabling efficient and reliable electronic supply chain with lower cycle times and reduced costs. Today, this Platform-as-a-Service (PaaS) combines all of the foundational technologies required for seamlessly integrating disparate systems and enterprise data. Delivered as an open, infrastructure-agnostic platform, Covisint Platform Messaging & Orchestration Services provide the integration layer for transporting customer data and integrating across devices and systems eliminating the complexity of creating and syndicating integrations for machine-to-machine, machine-to-people, or machine-to-

4 application scenarios. Following are some of the unique capabilities of our messaging and orchestration services: Ability to connect heterogeneous systems and things and act as a communication platform to enable interactions across the orchestrated environment: Layer of abstraction between the disparate systems, whilst still allowing the different elements to interact in a seemingly integrated way via a definable set of messaging protocols. Ensuring message privacy and data security and the ability to handle multiple types and priorities of messages, whilst providing the necessary quality of service and ability to scale well for extremely large volumes. This infrastructure-agnostic architecture is built on Cloud Foundry which allows for solutions to scale dynamically, ingest data rapidly, upgrade with no downtime and run on any IaaS. This platform comes with advanced out-of-the-box identity and access management functionality to manage secure data transmission as well as access to applications and information, which would otherwise have to be built from scratch to manage data integration. Fine-grained audit and tracking, for every event associated with a device, provide complete transparency across the ecosystem. M&O services enables seamless integration of enterprise data Covisint has deep knowledge in integrating enterprise systems. We built the world s largest cloud first B2B exchange for the automotive industry which has 93,000 Companies Connected Securely, 575,000+ global supply chain users, connect with over 700+ Applications and connected to over 90% of top 100 automotive suppliers. Messaging & Orchestration services enable enterprises to perform rapid, secure and flexible integration of data eliminating the cost and complexity of changing document types, data formats, protocols, or creating and syndicating integrations for machine-to-machine, application-to application, creating composite applications or managing provisioning, authentication and authorization for your system integration needs. Leverage platform capabilities to create customized business logic based on events, process sequences, or analytic thresholds, to deliver notifications, or take other actions.

5 Covisint s M&O Services connect people, systems and things Routing and orchestration Robust enterprise service bus to transfer, route, prioritize and orchestrate messages: Rules and workflows configure rules and workflow to prioritize and trigger actions on messages (transformations, duplication checking, copying, enrichment) as well as routing to appropriate channels. Dedicated queues manage customer/application specific traffic using dedicated queues. In order to effectively manage customer specific load, and prevent erratic volumes by one customer from impacting other customers, dedicated queues provide a mechanism to isolate customer traffic. Batch processing process batch of multiple messages (zip, flat file, XML) into a single scheduled delivery with configurable delivery intervals and reporting capabilities on job execution. Custom batching modules can also be created with simple coding using Java. API orchestration orchestrate API execution based on a customer specific logic i.e. API Publishing, Authentication, Throttling. Business process management orchestrate seamless integration of business processes spanning multiple applications, harmonizing workflows independently of the underlying infrastructure and ensuring right information is sent securely to the relevant processes on time. Event and notification hub collect, process, and publish/route events as well as alerts based on threshold policies. Transformation Flexible transformation of message payloads across document types, data formats and protocols: Protocol translation manage any-to-any protocol transformation and enable scalable applications which are easy to configure and use. Data translation predefined library of existing data format converters. Ability to manage custom transformations (e.g. using XSLT) for conversion between formats like XML, JSON, CSV, X12, EDIFACT and HL7, both for receiver and sender wires along-with encryption & decryption capabilities. Copy and split ability to create copies of a message and parallel processing with rules for delivery to multiple systems. Configure record terminators and delimiters for custom message splitting.

6 Data enrichment configure lookup tables to pre-process, parse, map, package, post process, add or swap data, on in-flight messages, with the ability to view audit history of changes to the configuration. Multiple channel support configure and manage inbound and outbound communication channels with support for standards like SFTP, FTPS and HTTPS. HTTPS channel also supports REST and SOAP variants. Synchronous and asynchronous processing process messages in sequential or parallel manner for harmonized workflow execution. Integration Enterprise adapters to ingest and publish data from/to third-party data stores and enterprise systems. Enterprise adapters adapters to ingest and publish data from/to third-party data stores and enterprise systems and integration of third party web services. Custom App Protocol Service (CAPS) endpoint to write custom adapters using pub-sub model. Pub-sub engine real-time messaging service for publishing and subscribing to events and exchange messages. For example, initiation of a device can generate an event with a payload that can be subscribed by a device or an API. Subscribers receive a subset of the total message based on the filtering approach. Trading partner management configure and manage collaborating entities as trading partners with the ability to logically separate message traffic and establish messaging privileges between trading partners. File management multiple ways to manage file exchanges Agent Based file transfer (SCOUT) enables automated file exchanges with external sites. Creation, installation and monitoring of SCOUTs as well as the ability to verify the health of the system can be done using periodic heartbeats. Other ways of file management include API Based file transfer, Messaging Hub (up to 10 MB) and Enterprise Message Bus (for EDI files). Audit and traceability operations console to view messages, metadata, routing and control information, before and after transformations, command acknowledgements, detailed timestamps for all processing steps and root cause and traces of failed messages. Messages are stored online for 15 days, and offline for 6 months. Monitoring, metering and throttling configure monitors to track and alert on failures. Alerting policies are configurable based on message type and priority. Customizable groups allow failed messages to be routed to separate support teams. Notifications can be delivered by or REST style HTTP callouts. Monitoring also supports policies around scheduled jobs. API Throttling to manage load is implemented using APIgee. Electronic data interchange (EDI) electronic interchange of business information using a standardized format with support for machine-to-machine (traditional EDI), Web EDI as well as CSV messaging solution that translates.csv files to EDI.

7 Syndication Synchronize and consolidate information across applications and sources: Event source hub pub-sub model for app to app data synchronization where a change in data triggers and event and subscribers to the event get the latest greatest data. Authorization policy framework authorization security layer that acts as the gatekeeper for access to protected resources. When an application calls any API exposed through the Covisint Platform on behalf of a user of the application, the Authorization Policy Framework evaluates that API request and manages the authorization and access. Provisioning syndicate user/application/device profiles and authorizations across the digital ecosystem. Composite service creation service syndication implies that services don t act in isolation. They interact and operate in concert with other services. Smaller, lower-level services may aggregate to form a composite service which provides a composite unit of functionality to the consumer. Custom App Protocol Service (CAPS) along-with an orchestration engine provides the ability to create composite services. API security and syndication API Syndication allows enterprises to create and manage APIs once, and then syndicate them into various internal and external developer communities, each with their own branding, licensing, security and other localized attributes. Token services like JWT (JSON Web Token), Oauth, OpenID Connect (Oauth+SAML), can be made available to other services for authorization. The building blocks of Covisint M&O services Covisint Messaging & Orchestration services offer a robust and scalable way to manage enterprise integrations. Following diagram highlights a simple enterprise integration use case and sample capabilities of the Covisint Platform. Once the integration endpoint is setup, customers can manage integrations and track messages and failures.

8 Search messages Jason, our system administrator, logs into his administrative console to search for messages that have been transmitted but failed to process. He can use saved search feature to quickly find what he is looking for. Track, identify and fix failed messages Jason uses a saved search to get a list of all the failed messages. The system gives him visibility and insight into the failed messages and the cause of failure. He can identify the root cause, fix the messages in real-time and submit them to be processed again. Conclusion With rising adoption of cloud messaging technology, customers are looking for quick and easy way to manage enterprise integration. Since the enterprise ecosystem is evolving at a rapid pace, especially with growing number or devices connecting to people and systems, the need for a secure, scalable platform becomes even more critical. At Covisint, we believe that a platform with strong identity and access management, robust messaging and orchestration, and Internet-of-Things capabilities, is critical for success. Covisint is the connected company we securely connect ecosystems of people, systems and things to enable new service offerings, optimize operations, develop new business models and ultimately enable the connected economy. Today, we support more than 2,000 organizations and connect to more than 212,000 business partners and customers worldwide. Covisint Corporation Detroit Frankfurt London San Francisco Shanghai p covisint.com All Covisint products and services listed within are trademarks of Covisint Corporation. All other company or product names are trademarks of their respective owners Covisint Corporation.