Advanced Metering Infrastructure (AMI) Damion R. Lampley, P.E. Director, Utility Services

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1 Advanced Metering Infrastructure (AMI) Damion R. Lampley, P.E. Director, Utility Services

2 37 meter readers and 37 vehicles Hand-held computers and laptops Readings collected daily using a touch-read system requiring physical contact with a wall-pad or pit-pad by WSSC personnel at each meter location 456,000+ Residential meters 23,000+ Commercial meters Readings collected monthly using an Automatic Meter Reading (AMR) drive-by system

3 Low employee retention Inaccurate readings and delays Data entry errors by the Meter Reader Backlog of scheduled work Meter accessibility Meters installed inside the home require coordination with the customers Unsafe environments and inclement weather Quarterly billing cycles

4 Smart technology composed of several elements: Remote transmitters Two-way communications channel Data repository (meter data management) AMI supports all phases of the meter data life cycle Data acquisition Customer consumption information IT application for revenue protection and demand management.

5

6 Enhance customer service: Consumption viewed via an on-line portal Monitor leaks, illegal consumption, receive alerts Allows monthly billing Achieve Business Process Excellence: Increase revenue by replacing older meters Improve data quality: forecast demand, rates, water loss, non-revenue water mgmt. Size meters properly for applications Optimize and repurpose workforce

7 Water Utility Number of Meters Service Area (Square Miles) Cost of Project Toronto, Canada 450, $125M Baltimore, Maryland Missouri American Water 410, $180M 340,000 n/a* $45M Golden State Water 250,000 n/a* $82M Detroit, Michigan 200, $150M Cleveland, Ohio 425, $86M * Service area consists of scattered sections rather than a contiguous region.

8 Address infrastructure issues Aging metering & water distribution infrastructure Network device locations Implement C2M and components Billing data quality Meter data management Implement WaterSMART Interface between installation, metering and billing software Provide consistent and timely communication

9 Solicit Commission-Wide Perspective & Input Develop Scope of Work for Project Management Request For Information (RFI) Request for Proposal (RFP) Evaluate Proposals / Reach Consensus Award Contract for Project Management RFP Posted 11/1/17 Final Consensus 2/9/18 Approval/Execution 3/23/18

10 Phase I Initiation and Planning (6 months) Needs Document Based on Organizational Expectations Project Management Plan and Work Breakdown Structure Risk Management Plan Assistance in Vendor RFP Process and Negotiation Phase II Design (5 months) Project Team Organizational Plan (including Commission, Consultant and Vendor Sub-teams) Implementation and Quality Assurance Plan Phase III Configuration, Development, and Construction (10 Months) Deployment Plan and Schedule Go-Live Plan Public Communications Plan

11 Phase IV Deployment (42 months) Oversee Proof-of-Concept Planning and Deployment User Acceptance Testing Plan Go-Live Summary Meter Deployment Dashboard Vendor Installation Inspections Phase V Project Closure (1 month) AMI Transition Plan Final Risk Management Plan Vendor Performance Management Lessons Learned for AMI Deployment

12 Project Management Jan. Dec. Jan. Dec. Jan. Dec. Jan. Dec. Jan. Dec. Award RFP for Project Manager * AMI Phase I AMI Phase II AMI Phase III Award RFP for AMI vendor/contractor Implementation and Quality Assurance Plans Deployment Schedule, Go-Live and Communications Plans AMI Phase IV AMI system Installation, Meter Installation, User Acceptance Testing, GO--Live Summary, Vendor Installation Inspections AMI Phase V Project Closeout *Calendar Year 2022 has been omitted. AMI meter installations are to continue throughout the year.

13 QUESTIONS?

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