CONTINUITY OF OPERATIONS (COOP)

Transcription

1 CONTINUITY OF OPERATIONS (COOP)

2 REQUIRED BY: PRESIDENTIAL DECISION DIRECTIVE 67 STATE OF LOUISIANA EMERGENCY OPERATIONS PLAN PLUS, IT S JUST A GOOD BUSINESS PRACTICE

3 COOP: WHAT IT S NOT IT IS NOT THE EMERGENCY RESPONSE PLAN

4 COOP: WHAT IT IS POLICY AND GUIDANCE TO ENSURE THE EXECUTION OF ESSENTIAL FUNCTIONS IN TWO SCENARIOS: THE HQ CAMPUS GETS HIT A PANDEMIC DISEASE OUTBREAK

5 BASIC PLAN ABSENT PERSONNEL REQUIRES SUCCESSION PLANS FACILITIES UNAVAILABLE / UNUSABLE- REQUIRES ALTERNATE FACILITIES

6 BASIC CONCEPT 4 PHASES READINESS AND PREPAREDNESS ACTIVATION AND RELOCATION CONTINUITY OPERATIONS RECONSTITUTION OPERATIONS

7 1. DECISION PROCESS ACTIVATION & RELOCATION 2. ALERT, NOTIFICATION, AND IMPLEMENTATION

8 CONTINUITY OF OPERATIONS 1. CRITICAL / ESSENTIAL PROCESSES 2. VITAL RECORDS, FILES, AND DATA

9 ESSENTIAL FUNCTION CRITICAL PROCESSES TABLE Essential Functions Office Critical Processes Responsible Party Critical Processes Mandatory Recovery Time Objective (RTO) COOP Authorization COOP direction, control and coordination Internet Intranet Electronic Mail 1-2 days 5 days 5 days Provide Legal Advice Secretary OMF IT Section Sharepoint Release Public Information Social Media Outlets 1-2 days Provide Public Information and Awareness Customer Response Tracking (CRT) 1-2 days

10 ESSENTIAL FUNCTION CRITICAL PROCESSES TABLE Essential Functions Office Critical Processes Responsible Party Critical Processes Mandatory Recovery Time Objective (RTO) COOP direction, control and coordination Perform ESF-1 Tasks Perform ESF-3 Tasks Disaster Response Funding Coordinate Logistical Support Internet Intranet 1-2 days 5 days Compile DIRs Mainframe Coordinate the development of Project Works Sheets Operations OMF IT Section Traffic Signal Restoration at Intersections Electronic Mail 5 days Sign Restoration SAP Coordinate Building Security Restore Building Maintenance Issue Truck Permits AGILE Payroll

11 ESSENTIAL FUNCTION CRITICAL PROCESSES TABLE Essential Functions Office Critical Processes Responsible Party Critical Processes COOP Direction, Control, and Internet Coordination Make Vendor Payments Intranet 5 days Depositing of Revenues (checks and credit) Federal Billings Process Payroll OMF IT Section Note: Although IT will, of course, respond in much less than one day, the actual time to get systems running again will depend on the situation, Mandatory Recovery Time Objective (RTO) 1-2 days SAP Management whether or not Procurement of goods and services ISIS and Finance OTM is operating, whether or not we have to order emergency equipment delivery, etc. Actual time to Electronic Mail Mainframe Site Manager 5 days Provide IT infrastructure, network, LA Gov and services DOA connectivity having systems up and Front Page 1 day running could be as much as Provide Budget Authority and for some systems Request Federal Authorization based on current contracts. Sharepoint Coordinate Business Support Content Manager FMIS

12 ESSENTIAL FUNCTION CRITICAL PROCESSES TABLE Essential Functions Office Critical Processes Responsible Party Critical Processes Mandatory Recovery Time Objective (RTO) Internet 1-2 days COOP Direction, Control, and Coordination Intranet Electronic Mail 5 days 5 days Engineering OMF IT Section Mainframe Authorize Contractor Payments La Gov Site Manager COOP Direction, Control, and Coordination Internet 1-2 days Assign Project Number Intranet 5 days Multimodal and OMF IT Section Complete STIP/TIP Project Planning Electronic Mail 5 days Authorizations Pay Accounts SAP Produce special maps RGIS n/a

13 RECONSTITUTION 1. FACILITY AVAILABLE 2. SUPPORT SYSTEM OPERATIONAL 3. RELOCATION / TRANSITION PLAN

14 KEY POINTS 1. NOT THE EMERGENCY RESPONSE 2. RESUMING / CONTINUING ESSENTIAL/CRITICAL FUNCTIONS 3. INITIALLY PERFORMED BY ESSENTIAL PERSONNEL 4. KNOWLEDGE OF PLAN / CONCEPT 5. ALERT / CONTACT ROSTERS 6. SUCCESSION PLANS AND PLAN AWARENESS

15 TO DO LIST BRIEF DIVISION / SECTIONS ON PLAN / CONCEPT UPDATE / MAINTAIN ALERT / CONTACT ROSTERS REFINE SUCCESSION PLANS AND PLAN AWARENESS REFINE ESSENTIAL FUNCTIONS TEST / EXERCISE THE PLAN

16 Parting thought... The main thing is to keep the main thing the main thing. - Stephen Covey