All Enterprises are not created equal

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1 All Enterprises are not created equal The tenets, challenges and approaches to different SOA enabled Enterprises AF SOA Developer s Conference 20 May 2009 Mr. Greg Wenzel, Vice President 1 Booz Allen Hamilton

2 Assemble or Build? 2

3 Today s Asymmetric Threat Environment Political Information Infrastructure Vulnerabilities Links Social Military Strengths Key Nodes Economic Weaknesses Relationships Legacy Military Environment (Time Space) Today s Environment (Political, Military, Economic, Social, Information, Infrastructure) * Courtesy: Defense Science Board 2006 Summary Study on Information Management for Net-Centric Operations 3

4 Mission Systems Must Evolve And Interconnect To Meet Dynamic Mission Needs In Condensed OODA Loops Cylinders of Excellence living in silos Today Sensor-Shooter chain in days / hours Objective People and systems connected across time and space Increase information sharing Sensor-Shooter chain in hours / minutes 4

5 How Do You Connect The Enterprise Systems? Value Cost Benefit Metcalfe s law of network effects brings bigger benefits to the enterprise as it scales However, cost and complexity also increases exponentially Scale Projects and initiatives fail as cost quickly surpasses benefits 5

6 What Is The (Real) Value Proposition Of SOA? Value Benefit Cost Scale Point-to-point connections replaced by standards-based interfaces Consequently, complexity and cost are linear to scale Value to the enterprise increases as it scales, benefiting fully from the network effects 6

7 Overcoming The SOA Challenges To The Enterprise: People Today Objective Build Trust across programs Share the control Overcome resistance to change 7

8 Overcoming The SOA Challenges To The Enterprise: Processes Today Objective Align business processes at Enterprise level Align funding and requirements at Enterprise level Establish governance processes 8

9 Overcoming The SOA Challenges To The Enterprise: Technology Today Objective Establish open standards and beyond Data interoperability Conduct Enterprise level testing 9

10 SOA Case Study: DCGS-Enterprise * Courtesy: Office of the Undersecretary of Defense (Intelligence) 10

11 Mission Systems Must Evolve To Meet Dynamic Mission Needs And Condensed OODA Loops 11

12 DCGS ISR Enterprise Approach Articulate Enterprise Vision Build Service Portfolio Catalog Existing Capabilities Harmonize & Deconflict Establish Governance Promote Early Adopters Incentivize Migration Piloting & Prototyping DCGS Enterprise 12

13 The Result: 48 Identified Reusable Components Or Services Across The Enterprise Portfolio View of Enterprise Shifted mindset to enterprise revealed governance challenges Harvested Reusable Services 48 established service instances 62 new services planned Resources for new capabilities wasted on duplication of efforts Consistent policy interpretation and guidance 13

14 DCGS Enterprise: What Did We Learn? Service Portfolio boosts enterprise thinking, highlights governance challenges Progress comes when programs see and accept Enterprise value Enterprise view point reveals capability overlaps and duplicate efforts Data Harmonization is a community door opener Exposes cross-organizational business processes Air Force Army NCES (DISA) Navy / MC 14

15 SOA Case Study: The Space Enterprise 15

16 ISSA Acquisition Strategy Innovation: Fostering Net-centricity And Agility From The Inception Traditional Approach ISSA Program Approach Operator Operator MAJCOM MAJCOM PMO One-off capabilities Integrated capabilities PMO Prime Contractor New Capability Developer Integrator Capability Developers Sub Contractor Sub Contractor Sub Contractor 16

17 ISSA Governance Innovation: Using A SOA Roadmap To Balance Between Planning / Oversight And Agile Capability Delivery Delivery Package 1 Delivery Package 2 Delivery Package 3 17

18 ISSA What Did We Learn? Program System Don t build a system, build a portfolio of services SOA is a multi-disciplinary effort Need traceability to mission capability Need to be embedded in solid system engineering Need to re-calibrate DT&E / OT&E / IA processes Service specifications are critical For both mission AND infrastructure services Replacing services is less costly Goal is to deliver relevant, sustainable capabilities to today s smart and innovative airmen 18

19 Summary Advice for SOA Practitioners Optimum technical solution will fall short without addressing acquisition and business process reforms in parallel Social engineering is equally important Trace services to mission needs to get end user advocates Seek community buy-in from the very beginning Think within an enterprise service portfolio mindset Reuse before build, Build for reuse 19

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