LIFETIME LIMITED WARRANTY

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Gyles Banks
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2 LIFETIME LIMITED WARRANTY What and Who is Covered and for How Long ViWinTech Windows and Doors warrants to the original resident purchaser / property owner that any product by ViWinTech is free of manufacturing and/or material defects. This warranty applies for the lifetime of the product under normal use and service, subject to the conditions and limitations herein listed and for as long as the original resident purchaser resides in the home in which the products were installed. Furthermore, the lifetime coverage offered by this warranty is intended to cover individual homeowners and does not apply to products installed in multi-family housing, commercial construction or any other type of building not used by individual homeowners as their residence. For such purchaser or entities to which the lifetime coverage does not apply, the warranty period will be ten (10) years following the date of purchase. This warranty covers only those manufacturing and material defects as specified herein and does not include defects or damages attributable to faulty or improper installation, normal weathering, defects caused by accident, fire, flood, acts of nature, vandalism, riot or civil disorder; misuse; abuse by harmful fumes, vapors, solvents, chemicals or chemical pollutants in the atmosphere; mildew; small defects such as spots, marks or scratches which do not exceed company or ASTM C1036 Standards, building settlement, structural failures of walls or foundations; stresses resulting from localized heat which causes excessive temperature differential over the glass surface, edges or occurrences beyond ViWinTech s control. ViWinTech at its discretion, may repair or replace any window or door proven to be defective during the respective period. ViWinTech s maximum liability will be equal to the reasonable cost to repair or replace the defective product at current value, labor is not included with the repair or removal of the original product or installation of the replacement product. ViWinTech further warrants its patio doors, decorative / leaded insulating glass units and windows utilizing wooden seatboards to be free from manufacturer s defects for ten (10) years following purchase. ViWinTech applied or authorized exterior coatings to be free from manufacturing defects for fifteen (15) years following purchase. Transferable Warranty The ViWinTech Lifetime Limited Warranty is transferable by the original property owner to one subsequent owner provided ViWinTech receives notice of transfer of title of the registered property within thirty (30) days after the date of transfer of ownership and, provided such notice is accompanied by the warranty transfer card that is attached to this warranty and a certified check or money order in the amount of $ The transfer will not extend the warranty period. The owner occupied single family residence warranty is transferable as follows: In the event the original homeowner (first occupant) sells the residence or it becomes occupied by other than the original owner, this warranty will continue for the remainder of the warranty period. furthermore, once transferred, no part of this warranty will exceed 20 yrs. from initial installation date. The warranty on any repaired or replacement product shall extend for the balance of the warranty period in effect at the time the product proves defective. Vinyl-Lifetime The vinyl component of ViWinTech window and door products are warranted against peeling, flaking, chipping, blistering and corrosion for the life of the product. If such defects occur, ViWinTech will provide replacement parts at no charge. Warranty on the vinyl becomes void if the vinyl is painted, stained or if the surface is altered in any way. Glass The installed and sealed ViWinTech insulating glass unit is warranted against sealant defects resulting in material obstruction of vision from film formation caused by dust or moisture in the air space of the sealed unit. If such defects occur, ViWinTech will provide a replacement insulating glass unit at no charge for the period stated below. If the glass should fail after the specified period then ViWinTech will cover a fixed percentage of the company s retail list price for the insulating glass unit based on the schedule listed below. Lifetime Glass Window Series 100% 75% 50% 25% Stress Cracks Breakage Warranty New Construction Casement, Awning 0-10 yrs N/A yrs yrs 1 year Optional yrs N/A yrs yrs 1 year Optional Patio Doors 0-10 yrs N/A N/A N/A 1 year Optional Replacement Casement, Awning 0-20 yrs yrs 51 - lifetime N/A 1 year Optional Ultra, Select 6000 Lifetime N/A N/A N/A Standard Janus, Select yrs yrs 51 - lifetime N/A 1 year Optional Sargas, Select yrs yrs yrs 51 - lifetime 1 year Optional Corvus, Select yrs yrs yrs 51 - lifetime 1 year Optional

3 Hardware-Lifetime The ViWinTech hardware including locking mechanism, fasteners, rollers, balances, etc.. (excluding the finish on any patio door handles) is warranted against peeling, flaking, rusting, blistering and corrosion for the life of all replacement windows and for two (2) years on all patio doors and new construction windows. Screen Frame-Lifetime The ViWinTech aluminum screen frame is warranted against peeling, flaking and corrosion for the life of the product. Optional Lifetime Limited Glass Breakage Warranty Standard on the Ultra and 6000 Series windows Additional cost per window Can not purchase warranty after installation. Consult your dealer / distributor or ViWinTech for details. Warranty must be for all windows on each window order. If for any reason (except acts of nature including but not limited to; tornado, fire, hurricane, earthquakes, etc.) the glass breaks in a ViWinTech window, ViWinTech will supply a replacement for the broken insulated glass (and glazing bead if necessary) at no charge.if vinyl sash and hardware are desired they may be ordered at an additional charge. Call customer service for pricing. Any labor and / or charges for installing the replacement insulated glass is the sole responsibility of the homeowner. This warranty is limited to the original homeowner and is not transferable. Replacement Glass is F.O.B. Paducah, KY, a freight charge may apply ViWinTech reserves the right to refund the cost of this optional warranty and cancel this warranty at any time. The cost of glass provided by ViWinTech for Lifetime Glass breakage covers up to homeowners residential deductible on homeowners policy only. Limitations ViWinTech Windows and Doors shall have no liability under this warranty for: a) Defects or failure caused by improper handling, transporting units in a modular or panelized structure, storage and /or by installation not in accordance with ViWinTech's written instructions. b) Defects, damage, distortion or misalignment of frames or sashes caused by use of expandable insulating installation foam or excessive fiberglass insulation around unit. c) Any damage to the product caused by impact of foreign objects, acts of nature, fire, explosion or other casualties (except as covered in the optional lifetime glass breakage warranty designated above). d) Windows or doors that have been painted, varnished or otherwise coated over the original solid vinyl surface, except when such paint, varnish or other coating is provided by ViWinTech. e) Defects or damage caused by the effects of air pollution, exposure to harmful chemicals ( including but not limited to hydrochloric acid and muratic acid) or normal weathering caused by exposure to the elements. f) Damage to seat boards, sideboards, extension jambs, casings, drywall and framing material or damage to a structure caused by failure to protect the wood surface against moisture. g) Any incidental damage caused by defect or failure of any warranted product, including labor to effect repair of such damage or defect. h) Damage to a structure caused by failure to properly apply flashing on all units including dead lite units. i) Stress cracks or seal failures in an insulated glass unit that is not installed in a ViWinTech sash or window frame. ViWinTech reserves the right to discontinue or modify any of its products, including the color thereof, without giving notice. If ViWinTech replaces any product under this warranty, it may substitute products which are designated by ViWinTech to be of comparable quality or price range in the event the product initially installed has been discontinued or modified. j) Stress cracks or seal failures in an insulated glass unit that is caused by outside pressure or stress not related to manufacture. k) Excessive moisture (condensation) accumulating on exterior or interior surface of window or door units and furthermore, causing any damage to a structure. l) Any labor necessary for the removal or installation to repair or replace a ViWinTech product. m) Normal wear and tear of weatherstripping. n) Heat related expansion causing distortion, warpage or damaged to the product by failing to leave at least 1/4 to 3/8 space around the unit to allow expansion in masonary applications. o) Air infiltration caused by positive or negative pressure that exceeds the tested pressure or wind loads. p) Or units left in the sun wrapped in plastic where heat buildup caused distortion. Other Conditions THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER ORAL OR WRITTEN WARRANTIES, LIABILITIES OR OBLIGATIONS OF VIWINTECH. PERTINENT STATE LAW SHALL CONTROL FOR WHAT PERIOD OF TIME, SUBSEQUENT TO SALE, A CUSTOMER MAY SEEK A REMEDY PURSUANT TO THE IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL VIWINTECH BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND INCLUDING; ANY DAMAGE TO THE BUILDING, ITS CONTENTS OR ANY PERSON THEREIN, RESULTING FROM THE BREACH OF ANY WARRANTY SET FORTH HEREIN. NO REPRESENTATIVE OF VIWINTECH OR ITS DISTRIBUTORS OR DEALERS IS AUTHORIZED TO MAKE ANY CHANGE OR MODIFICATION TO THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state.

4 ViWinTech Lifetime Limited Warranty Transfer Date Installed Original purchaser Signature Address of purchaser City State Zip Name of subsequent homeowner Telephone Signature Date of Transfer *Order number (Located on sticker in head of window) Example Label 01/20/ of 1 Sch 495 Batch: 4 Bin: SH-FRAME 30.5W x34.75h LC,CMT= CUT OFF NAIL FIN, FTYPE=SH,PLINE=CORVUS (121) HALF,W Do not remove label from window unit. This warranty transfer will not be processed unless it is properly filled out and accompanied by a certified check or money order for $ Please make check or money order payable to: ViWinTech Windows and Doors send check or money order with this warranty transfer. To: ViWinTech Windows and Doors Attn: Warranty Registration P.O. Box 588 Paducah, KY * Order number required to expedite claim

5 UNDERSTANDING WINDOW CONDENSATION Window Condensation Condensation occurs on windows when warm moist air comes in contact with the colder surface of the window. Although it is natural to assume that the windows are to blame, the fact is that the windows are merely a visible sign that excessive humidity exists in your home. Windows do not cause condensation. On the contrary, ViWinTech windows can be a great help in controlling and reducing it. What Causes Condensation? Indoor moisture is caused by a variety of factors. Common household activities such as cooking, showering, operating washing machines and dishwashers -in short, every activity that uses hot water - adds moisture to the air. Newer homes are more often subject to condensation because they are constructed with more weathertight materials and methods than homes built before energy costs were a concern. Weatherstripping, improved insulation, vapor barriers and modern construction techniques are designed to reduce air leakage. At the same time, however, these can act to seal in moisture. Unless provisions are made to allow this moisture to escape, moisture buildup can result. Can Window Condensation Be Only Temporary? There are several instances when temporary window condensation can occur, including: During showers and baths, cooking, dishwashing and other steam-producing occasions. During the start of each heating season, houses absorb moisture during humid summers. This will generally dry out after a few weeks of heating. During sharp temperature changes, sudden drops in temperature, especially during the heating season, can create temporary condensation problems. During new construction or remodeling, building materials contain a great deal of moisture. When the heat is turned on, this moisture will flow into the air inside the home. It usually will disappear after the first heating season. What Can Be Done To Reduce Condensation? There are many simple steps that can be taken to reduce the humidity level in your home: Vent clothes dryers, gas burners, etc. to the outdoors. Check that all ventilation equipment is adjusted properly. Use kitchen and bathrooms exhaust fans. Air out kitchen, bathroom and laundry room during and after use, by opening a window for a few minutes. Make sure attic louvers remain open all year round and that crawl spaces are properly ventilated. Consult a local heating and ventilation contractor to help determine whether ventilation is adequate and whether it can be improved. Recommended household relative humidity levels at various temperatures When the outdoor temperature is The recommended relative ( and indoor temperature is 70 ) humidity level -20 F or below Not over 15% -20 F to -10 F Not over 20% -10 F to 0 F Not over 25% 0 F to 10 F Not over 30% 10 F to 20 F Not over 35% 20 F to 40 F Not over 40%

6 Congratulations!...and thank you for your recent purchase of ViWinTech Windows and Doors. You have made a wise investment in your home. We are confident you will enjoy many years of trouble free performance from these products, and you can rest assured your purchase will enhance your home s value. Warranty Registration Go to to register this product. How to Make a Claim The home owner /consumer must promptly notify the contractor or builder who installed the window or door; in order to provide an opportunity to investigate the claim and examine the product claimed to be defective. Proofofdate of purchase and installation must accompany the claim. ViWinTech will be notified of the claim by copy of the contractor/builder s report to the distributor. ViWinTech s authorized distributor will then investigate the claim and if a defect covered by this warranty is confirmed, ViWinTech shall, within a reasonable amount of time after inspection, either repair or replace the defective window or door or refund that amount paid by the original purchaser for the window or door, per the terms of this warranty. This warranty is effective on windows and doors installed subsequent to September 1, 2013 Failure to return the attached warranty transfer certificate, with the $ transfer fee when transferring this warranty shall void the warranty terms to the subsequent homeowner. These Windows and Doors are manufactured by: ViWinTech Windows & Doors 2400 Irvin Cobb Dr. Paducah, KY /13 Part# 204

POLAR WINDOWS + WARRANTY 1 OF 6. General: c) Hardware

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