The Gig Economy and Automation. November, 2018

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1 The Gig Economy and Automation November, 2018

2 What we will cover What are the key sectors impacted by the gig economy, automation, and millenials? How should workforce development prepare? How can we use the gig economy to our advantage?

3 Before we get started Turn to your neighbor Describe your first job? Share where you learned the most about your current job?

4 What is impacting the future of work? Gig and Contract Work Technology/Automation Millennials

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7 What are gig jobs? The Pew Research Center estimated 8% of Americans who earned money in the last year through online job platforms performed at least one of the following tasks: Online tasks through digital job platforms Ride-hailing services Basic tasks, such as moving furniture or working as a parking lot attendant, providing personal services Highly- specialized work, such as providing legal services, manuscript editing, or IT consulting

8 How do I know what a gig job is? er-categories/

9 Some gig work is offline House cleaning, House painting, Yard or landscaping work; Babysitting and/or child care services; and Personal services such as picking up dry cleaning, providing moving assistance, and dog walking; among other services. This Photo by Unknown Author is licensed under CC BY-SA

10 The Best Paying gig jobs are in tech About ½ of the specialized independent workforce provides professional services; with 1/3 offering technical services 1. Artificial intelligence (AI)/Deep learning (Tensorflow, Python, R, Java, Matlab, Perl, and C++) $115.06/hour 2. Blockchain architecture (C++, Python, and Solidity) $87.05/hour 3. Robotics $77.46/hour (SolidWorks Professional, Photoview 360, Simplify 3D, and edrawings) 4. Ethical hacking $66.33/hour 5. Cryptocurrency $65.37/hour 6. Amazon Web Services (Lambda coding) $51.00/hour 7. Virtual reality (3-D modeling) Average salary: $50.18/hour 8. ReactJS developers (JavaScript; HTML5; CSS) $40.75/hour 9. Apple Final Cut Pro editors $37.12/hour 10. Instagram marketing $31.23/hour

11 How can we help those seeking gig work? Skills Development Needed Soft Skills: Customer service orientation; Time management; Self-motivation/self-direction; Professionalism; Ability to communicate Connections & Support Coaching and Interviewing for Gig Jobs Gig Job Fairs/Recruitment Events Resume Support Gig s as work experience/internships Career Pathways development Self-employment Skills: Marketing Financial Literacy including how to pay taxes, obtain benefits Estimate costs and price services; Understanding legal rights and obligations including how to write and read contracts.

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13 A McKinsey Global Institute analysis of 750 jobs concluded that 45% of paid activities could be automated using currently demonstrated technologies and... 60% of occupations could have 30% or more of their processes automated. Arecent M ckinsey report, Jobs Lost, Jobs Gained, found that 30 percent of work activities could be automated by 2030 and up to 375 million workers worldwide could be affected by emerging technologies.

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15 Trends So, how to watch will this that impact will impact jobs? jobs Conversational Interfaces Virtual Reality Driverless Cars Automation Internet Of Things Shortage of data scientists and analysts driven by big data boom

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18 Tool and Die Makers 87% Heavy Tractor Trailer and Truck Drivers 81% Machinists 81% Pharmacy Technicians 70% Radiology Technicians 47% Licensed Practical Nursing 16%

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21 What should we be thinking about as the economy shifts? Fostering business dynamism. Entrepreneurship and more rapid new business formation will not only boost productivity, but also drive job creation. Evolving education systems and learning for a changed workplace. A new emphasis is needed on creativity, critical and systems thinking, and adaptive and life-long learning. Investing in human capital. Reversing the trend of low, and in some countries, declining public investment in worker training is critical. Improving labor-market dynamism. Information signals that enable matching of workers to work, credentialing, could all work better in most economies. Digital platforms can also help match people with jobs and restore vibrancy to the labor market. As more varieties of work and income-earning opportunities emerge including the gig economy, we will need to solve for issues such as portability of benefits, worker classification, and wage variability. Redesigning work. Workflow design and workspace design will need to adapt to a new era in which people work more closely with machines.. Embracing AI and automation safely. Even as we capture the productivity benefits of these rapidly evolving technologies, we need to actively guard against the risks and mitigate any dangers. The use of data must always take into account concerns including data security, privacy, malicious use, and potential issues of bias, issues that policy makers, tech and other firms, and individuals will need to find effective ways to address.

22 The U.S. Gov t Accountability Office (GAO) found that 40% of workers were under 34. About 47% of millennials, compared to 36% of the total U.S. workforce, already engage in freelance work, and more than half of all U.S. workers are expected to freelance by 2027.

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24 Engaging Millennials at Work Want to connect to the why They prefer a flat work environment Tech savvy Task oriented NOT time oriented Continuous learners Want feedback (and recognition) Want to enjoy what they do

25 What does this mean for workforce development? TALK TO EMPLOYERS -- CONSTANTLY DATA DATA DATA - for continuous improvement Rethink work experience Use your students Resistance to Change be the field of what if we

26 Melinda Mack, Executive Director

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