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1 Location: POD 60 Phone: (416) Hours: Mon Thu 8:30 am 6:30 pm/fri 8:30 am 4:30 pm

2 Career Development Workshops Get Ready Know yourself and what you want Discover Your Career Passion Pinpointing Resources for Career Planning Get Set Present yourself with style The Wow Factor: Resumes & Cover Letters that Stand Out Interview Techniques that Land the Job Grad School Application Essentials Keep It Pro: Business Etiquette & Dress Don t Slurp the Soup! Tips for Dining Etiquette Success GO Make your move Job Search Strategies that Maximize Results Leveraging Social Media for Your Job Search LinkedIn: Developing Career Connections & Effective Profiles Make it a Breeze: Transitioning from School to Work Showing Achievements: Crafting an Engaging Portfolio

3 Agenda 1. Introduction 2. Resumes Preparation Possible Sections STAR Organization Resume Tips 3. Cover Letters Preparation Format Buying Motivators Cover Letter Tips 4. Summary

4 Introduction to Resumes What is a resume? What is the purpose of a resume?

5 Preparing to Write a Resume Review Company/Organization Job field Job description

6 Preparation: Company Research

7 Preparation: Find Industry Key Words National Occupational Classification (www5.hrsdc.gc.ca/noc) Working in Canada ( Career Cruising ( Username: ryersoncruise Password: 00ru01f Ontario Job Futures ( O*Net ( Professional association websites

8 Preparation: Review Job Description Qualifications: Bachelor of Arts degree in environmental studies, political science or social science preferred Demonstrated experience in door-to-door canvassing and willingness to work outdoors with the elements Great interpersonal skills, ability to answer questions and interact with public Comfortable asking members of the public for one-time/monthly financial contribution in a direct and enthusiastic manner Ability to close the deal and sign up donors on a monthly basis Great confidence and verbal skills, able to monitor success and change the messaging approach for greater results Available to work irregular hours (e.g. evenings & weekends) Understanding of environmental sector, a valid driver s licence

9 Possible Resume Sections Objective Achievements / Accomplishments / Awards Summary of Qualifications Education Courses Academic Projects Work Experience Volunteer Experience Extra-Curricular Activities Technical / Computer Skills Certifications Professional Memberships Relevant Personal and Community Experiences Publications and/or Presentations Workshops/Conferences Attended Interests

10 Key Resume Sections Review: Header Summary of Qualifications Education Work Experience

11 Header Name Address Phone number address LinkedIn URL (optional)

12 Header JOHN DOE York Street Toronto, ON M5K 2L3 (416)

13 Header John Doe, BASc York Street Toronto, ON M5K 2L3 (416)

14 Summary of Qualifications Relevant experience # of years Hard/technical skills Soft skills Conference Board of Canada Employability Skills E.g.) time management, organization, leadership Assets E.g.) languages, First Aid Certification 4-7 bullet points

15 Education Degrees, diplomas, certificates Name of school Date completed

16 Education Bachelor of Engineering, Electrical Engineering Expected June 2013 Ryerson University, Toronto, ON Relevant Courses: Communication Systems, Sensors and Measurement, Engineering Design, Law and Ethics in Engineering Practice General Arts and Science Diploma 2008 George Brown College, Toronto, ON

17 Work Experience Student Public Health Inspector May 2011 August 2011 Perth District Health Unit, Toronto, ON Organized a work plan for a team of 4 to treat a designated number of catch basins within a specified time frame Identified and mapped mosquito breeding sites using global positioning system units during city park scans Conducted city parks scan to undertake larval surveillance Ensured a healthy and safe environment during special events that took place in both of the public places and within the agency locations

18 Duty vs Accomplishment Statements Which statement has more impact? Offered guidance and counselling to youth on different topics OR Used excellent cross-cultural communication skills to provide guidance and counselling to at-risk youth on topics ranging from substance abuse to retraining options

19 Accomplishment Statements Situation What was the context? E.g.) Worked at a gym Task What was the goal? E.g.) To initiate a new fitness class Action Result What did you do? E.g.) Organized the class from beginning to final product planned, implemented, instructed, evaluated How can you prove you did this well? E.g.) Class was very popular with members and some brought new friends 24 participants/class by end of 4 th week

20 Accomplishment Statements A resume needs to present this information in a concise way: Planned, implemented, and instructed a fun new fitness class that increased gym memberships and attracted 24 participants per class

21 Accomplishment Statements Use action verbs, and qualify and quantify your activities (when applicable): Performed a literature review using 3 online databases and earned an A on final year project SARS Effect on Tourism in Toronto Drew detailed floor plans for 3500 square foot custom designed home using AutoCAD Implemented performance and availability monitoring resulting in uptime from 99.5% to 99.95% Coached peewee hockey team of 15 children ages 11-12, winning regional championship Designed and sold jewellery at community craft fair, earning $1,500

22 Practice Think of a skill you possess that is valued by recruiters in your industry. Follow the S.T.A.R. model to write your accomplishment statement. Skill: Situation: Task: Action: Result: Resume Statement:

23 Organizing Your Resume Big 3 Resume Styles Chronological Focus is on experience Each section is organized with the most recent experience Functional Focus is on skills and competencies Skills are highlighted and proven through examples of experience Combination Aspects from both chronological and functional styles Highlights skills and indicates experiences in reverse chronological order

24 Resume Tips Highlight accomplishments Tailor your resume for each job Quantify and qualify #, %, $ Use industry specific language/technical terms Consistent formatting Avoid personal pronouns ( I, me, my, etc.) Avoid jargon and uncommon abbreviations Proofread, proofread, proofread!

25 Cover Letters What is the purpose of a cover letter?

26 Preparing to Write a Cover Letter Review Company/Organization Job field Job description Focus on approx. 3 main reasons why you

27 Cover Letter Format Your Name Address Telephone # address Today s Date Contact Person Title Company/Organization Address City, Province Postal Code Dear :

28 1 st Section: Cover Letter Format What position are you applying for and where/when did you hear of the opening? Why, generally, are you qualified? Why do you want to work specifically in this position and for this company? 2 nd Section: Why should the employer believe that you can do the job? Indicate past or current experience, specialized knowledge, education, appropriate skills and abilities, suitable work related values, appropriate personal attributes give one or two tangible examples (STAR) 3 rd Section: Thank them for their time, request an interview Sincerely, Your Signature Full Name

29 Buying Motivators Buying Motivator #1: Make Money Exceeded daily sales quota by an average of $150 each day Buying Motivator #2: Save Money Reduced paper costs by $1400 by initiating scrap paper boxes next to printers Buying Motivator #3: Save Time Performed the work previously required of two full-time employees Buying Motivator #4: Make Work Easier Initiated the reorganization of filing system, making information more easily accessible Buying Motivator #5: Solve a Specific Problem Reduced number of customer questions by establishing a Frequently Asked Questions page on website Source: Interview Magic, Susan Britton Whitcomb

30 Buying Motivators Buying Motivator #6: Be More Competitive Translated marketing materials into Spanish and Hmong, gaining dominant presence in markets left virtually ignored by competitors Buying Motivator #7: Build More Relationships Collaborated with a neighbouring centre to hold a Job Fair which attracted over 600 people Buying Motivator #8: Expand Business Acquired 3 new partnerships for ABC company worth $1.5M Buying Motivator #9: Attract New Clients Wrote proposal to open new branch of Autism Support Centre to attract clients from a wider geographic area Buying Motivator #10: Retain Existing Customers Implemented direct-mail follow-up program for new customers; data reflects a 55% increase in repeat customers Source: Interview Magic, Susan Britton Whitcomb

31 Cover Letter Tips Tailor your cover letter to each job Highlight 2-3 main reasons why you are the best candidate Use specific examples to demonstrate results Show your personality Communicate interest, motivation, and selfconfidence 1 page maximum Proofread, proofread, proofread!

32 Summary What are employers looking for?

33 Summary 1. Can you do the job? Skills, knowledge, abilities, experience, background 2. Will you do the job? Interest, commitment, desire, drive, ambition, capability, willingness 3. Will you fit in? Work-related values, common goals/objectives, personality

34 Resources Career Resource Centre POD60A

35 Connect With Us! Contact Information: Location: POD 60 Phone: (416) Hours: Mon. Thur. 8:30 am 6:30 pm Fri. 8:30 am 4:30 pm

Location: POD 60 Phone: (416) Hours: Mon Thu 8:30 am 6:30 pm/fri 8:30 am 4:30 pm

Location: POD 60 Phone: (416) Hours: Mon Thu 8:30 am 6:30 pm/fri 8:30 am 4:30 pm Location: POD 60 Phone: (416) 979 5177 Email: career@ryerson.ca Hours: Mon Thu 8:30 am 6:30 pm/fri 8:30 am 4:30 pm Career Development Workshops Get Ready Know yourself and what you want Discover Your Career

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