Investing in America s Workforce. Volume 3
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1 Investing in America s Workforce Volume 3
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3 Investing in America s Workforce Improving Outcomes for Workers and Employers Volume 3 Investing in Systems for Employment Opportunity Stuart Andreason Todd Greene Heath Prince Carl E. Van Horn Editors 2018 W.E. Upjohn Institute for Employment Research Kalamazoo, Michigan
4 Library of Congress Cataloging-in-Publication Data Names: Van Horn, Carl E., editor. Title: Investing in America s workforce : improving outcomes for workers and employers / Carl Van Horn [and three others], editors. Description: Kalamazoo, Michigan : W.E. Upjohn Institute for Employment Research, [2018] Includes bibliographical references and index. Contents: Volume 1. Investing in workers Volume 2. Investing in work Volume 3. Investing in systems for employment opportunity. Identifiers: LCCN ISBN (vol. 3 : pbk. : alk. paper) Subjects: LCSH: Manpower policy United States. Manpower planning United States. Labor supply Effect of education on United States. Human capital United States. Classification: LCC HD6724.l DDC331.12/ dc23 LC record available at Federal Reserve Bank of Atlanta 1000 Peachtree Street Atlanta, GA Editors: Stuart Andreason, Federal Reserve Bank of Atlanta Todd Greene, Atlanta University Center Consortium Heath Prince, The University of Texas at Austin Carl E. Van Horn, Rutgers University, The State University of New Jersey Contributing Editors: Ashley Bozarth Rob Grunewald Alexander Ruder Janet Boguslaw Richard A. Hobbie Jennifer Schramm Maureen Conway Kathy Krepcio Robb C. Sewell Stephen Crawford Karen Leone de Nie Chris Shannon Brian Dabson Emily Mitchell Steven Shepelwich Nancey Green Leigh Edison Reyes The facts, observations, and viewpoints expressed in this book are the sole responsibility of the authors. They do not necessarily represent positions of the Federal Reserve Bank of Atlanta, the Federal Reserve System, the John J. Heldrich Center for Workforce Development, the Ray Marshall Center for the Study of Human Resources, or the W.E. Upjohn Institute for Employment Research. Cover design by Andrew Giannelli and Gregory Famularo. Printed in the United States of America.
5 Contents Introduction: Investing in Systems for Employment Opportunity 1 Stuart Andreason and Alexander Ruder Part 1: Financial Innovations in Workforce Development 1 Rebalancing the Risk: Innovation in Funding Human Capital 11 Development Heath Prince 2 Partnering with Banks in Workforce Development 17 Elizabeth Sobel Blum and Steven Shepelwich 3 Nimble Capital for an Agile Workforce 29 Keith Wardrip and Mels de Zeeuw 4 Outcomes-Oriented Contracting: Unlocking Economic 49 Opportunity for Low-Income Communities Celeste Richie 5 Improving Workforce Outcomes with Pay for Success 63 Nirav Shah 6 Financing Human Capital through Income-Contingent 75 Agreements Miguel Palacios Part 2: Government Investment in Workforce Development 7 Strategy and Capacity of Public Workforce Systems 89 Richard A. Hobbie 8 Results and Returns from Public Investments in Employment 99 and Training Demetra Smith Nightingale and Lauren Eyster 9 Research and Evidence-Building Capacity of State 113 Workforce Agencies Yvette Chocolaad and Stephen Wandner v
6 10 State Sector Strategies for Talent Pipeline Systems 125 Michael Bartlett and Martin Simon 11 Improving Outcomes for Workers and Employers through 139 Mayoral Leadership Kathy Amoroso and Evan Amoroso 12 Employer Engagement Policy: Shifting from Customers 153 to Partnerships Andy Van Kluenen Part 3: Investing in Technology 13 The Promise and Perils of the Future of Work 169 Carl E. Van Horn 14 Navigating the Future of Work: Can We Point Businesses, 175 Workers, and Social Institutions in the Same Direction? John Hagel, Jeff Schwartz, and Josh Bersin 15 From Want Ads to Mobile Apps: Realizing the Promise of 195 Technology in Labor Market Matching Chauncy Lennon and Sarah Steinberg 16 Personalized Education: From Curriculum to Career with 215 Cognitive Systems Michael King, Richard Cave, Mike Foden, and Matthew Stent 17 All Data Big and Small: Using Information to Guide 233 Workforce Development Rachel Zinn and Bryan Wilson 18 Preparing Workers for the Expanding Digital Economy 251 Jordana Barton Part 4: Investing in Skills and Credentials 19 Creative Solutions to the Credentialing Chaos 269 Stephen Crawford vi
7 20 Fixing the Credentialing Chaos: A National Tool and 277 State Application Ken Sauer and Stephen Crawford 21 Transforming Employer Signaling in the Talent Marketplace 297 Jason A. Tyszko 22 Building an Expanded Public-Private Data Infrastructure for 313 the Credentialing Marketplace Robert Sheets 23 Credentialing Entrepreneurs: How and Why 329 Alejandro Crawford Part 5: Investing in Regional Workforce Development Systems 24 Coordinating Regional Workforce Development Resources 353 Stuart Andreason 25 Cultivating Healthy Workforce Ecosystems 359 Tucker Plumlee 26 Examining Spatial Mismatch and Mobility in the 375 Workforce System Raphael Bostic and Ann Carpenter Appendix - Investing in America s Workforce: Report on 391 Workforce Development Needs and Opportunities Noelle St.Clair Authors 431 vii
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Investing in America s Workforce. Volume 1
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