Trillium Consulting. Data Governance - Keep it Simple for Success. Implementation. (Part 5 in a 5-Part Series) April 8, 2010

Transcription

1 Trillium Consulting Data Governance - Keep it Simple for Success Implementation (Part 5 in a 5-Part Series) April 8, 2010 Jim Orr, Global Director, Enterprise Data Strategy

2 Data Governance Keep it Simple for Success Previous webinar sessions Business Value Mission-Critical Strategies Structure Organizational Alignment

3 Today's agenda Business value Structure Organizational alignment Communicate & educate Meeting & time management KPI s

4 Business Value - Why is this so important? The strength and staying power of your data governance program is directly proportional to the strength of your business case and your ability to communicate it.

5 Business Value How to communicate and reinforce It Charter Mission statement Goals & objectives Business case Meetings Agenda Minutes Business value reminders Formal & informal networks and media Reporting KPI s Progress

6 Structure Validate readiness Are these things well defined and understood by all? Membership Roles & responsibilities Authority Accountability Required commitment Does the structure include Special interest groups Sub-domains Structure Day 1? Working group Center of Excellence Council vs. formal office or both Stewardship Initial vs. long term focus CoE Shared service - size based on company s business & data environment blended model of centralized & decentralized resources Execs Execs CoE CoE Leadership Leadership Team Team Subject Matter Leaders Subject Matter Leaders (SML) around (SML) around governance domains, governance domains, disciplines & program disciplines & program initiatives initiatives CoE CoE Membership Membership Full time/near full time roles dedicated Full time/near full time roles dedicated to data quality and data management to data quality and data management initiatives initiatives Extended Team Team Membership Functional Responsibility to Council Part time or project based involvement in data quality/data management Part time or project based involvement in data quality/data management activities (decentralized) activities (decentralized) Functional Responsibility to COE Data Governance Council Size TBD 8 or less is best to keep to a small admin footprint and drive actionable results Stewardship

7 Organizational Alignment Prior to implementation Review every area requiring alignment Measure you're level of support Strong Medium-strong Medium Weak-medium Weak Determine what alignment risks can; Be cultivated during implementation Could jeopardize the implementation Meet one-on-one with those that fall in a high risk category prior to implementation Reinforce the program status & value Reinforce the importance of their participation & support Broker a role/agenda to meet their needs Grow personal/professional relationship

8 Communicate & Educate Have a plan! Communication plan (4 prong approach) Intra Data Governance Organization All members & participants Discipline centric Standards group Modeling group Business process team Stewardship members Executives and business leaders CxO s, VP s, etc. Organization wide Education & communication methods Workshops (most powerful method) Functional meetings Media (electronic, newsletters, social) Organization forums & events Informal networks Industry webinars

9 Meeting & Time Management Meeting management Meeting size 8 or less is best Avoid consensus formats Consider proxy system for key (political) groups Action oriented vs. result oriented meetings Use meetings to facilitate accountability Time management Evaluate frequency of meetings Meet only when actionable items dominate the agenda Consider ad hoc vs standing vs semi-standing meetings Use executives/business leaders only when Decisions need to be made on Strategy Policy Direction Funding Issue resolution

10 Key Performance Indicators (KPI s) Tie back to the business case Financial improvements Operational improvements Risk mitigation Customer service improvements Goodwill Transparency Organizational/cultural change Tie back to organization goals Company mission statement Annual organization goals & objectives Project/program goals & objectives

11 Trillium Consulting Data Governance Solutions Focus on the foundation Client enabling Practical vs. academic Modular/flexible design Strategic partner vs. body shop 3 rd party change agent Low cost of entry and low total cost of ownership Accelerated rate on return of investment Improve success factor

12 Trillium Consulting Data Governance Solutions Phase Discovery & Awareness Strategy, Planning, & Program Development Solution Data Governance Assessment (w/ maturity model) Business Value Assessment Risk Assessment Data Quality Audit Data Governance Workshop (for stakeholders) Executive/Business Leader Support Services Program Development Strategy & planning Structure Roles & responsibilities Stewardship Communication plans Charters Mentor & Advocacy Services Implementation Program Management Services Organization/Functional Alignment Meeting Management Data Governance Workshop (for participants)

13 Data Governance Webinars Missed a webinar? No worries. Go to to listen to any of our past data governance webinars. Part 1 - Demonstrating Business Value (September 1, 2009) Part 2 - Mission Critical Strategies (October 22, 2009) Part 3 - Structure (December 8, 2009) Part 4 - Organizational Alignment (February 4, 2010) Part 5 - Implementation (April 8, 2010)

14 Thank You! Questions? Ask now or contact: Jim Orr, Global Director, Enterprise Data Strategy (719) or