The CSCMP/APQC Alliance. Everything You Need to Improve Your Organization s Supply Chain Performance Thursday, February 17, 2011

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1 The CSCMP/APQC Alliance Everything You Need to Improve Your Organization s Supply Chain Performance Thursday, February 17, 2011

2 Agenda Partner Information Why a joint membership? How do You benefit? Details of the joint membership How to gain access Questions 2

3 Polling Question How large is your organization? Less than $250 million $251 million to $500 million $501 million to $1 billion More than $1 billion 3

4 Polling Question What best represents your geographic region? North America Central/South America Europe Middle East/Africa Asia/Pacific 4

5 Partner Information 5

6 APQC Overview APQC is a member-based, 501(c)3 nonprofit specializing in providing unbiased benchmarking, knowledge management, measurement, and process improvement research. We leverage benchmarks and best practices obtained from more than 8,500 studies to help organizations identify and prioritize improvement efforts. 6

7 Our Mission APQC will work with your organization, and others around the world to improve productivity and quality by: discovering effective methods of improvement, broadly disseminating findings, and connecting individuals with one another and with the knowledge they need to improve. 7

8 APQC s Core Competencies Benchmarking and best practices Frameworks and maturity models Knowledge management Process improvement and measurement 8

9 CSCMP History : Constantly Evolving 1963 Established as National Council of Physical Distribution Management

10 Education Delivery Options Blended Learning Open Enrollment Workshops On Site Online Self Study Webinars Global Conferences 10

11 Global Reach and the Right Relationships Global membership Members in all verticals of SC Collaborative, working relationships with leading universities and aligned associations around the world 11

12 Roundtables 100 roundtables in 26 countries Educational and best practice forums Business network incubator Mentoring Global connections 12

13 Why a Joint Membership? How do You benefit? 13

14 Supply Chain Under Pressure! The supply chain represents both risk and opportunity to an organization. You are being asked to respond more quickly and intelligently to these pressures. To do this, you ve told us you value: Content Case studies, best practices, newsletters, books, articles, etc. Data Metrics, benchmarks, and measures. Peers and Experts Hearing from others with practical knowledge. Learning opportunities Attending conferences, workshops, Webinars, trainings, and roundtables. 14

15 Two Industry Leaders Joining Forces CSCMP Well respected among supply chain professionals. Vast network of supply chain experts and volunteers. Extensive content within the various supply chain disciplines. Stellar supply chain conferences and events. APQC Globally-recognized process frameworks and models. Industry leader in providing benchmarks and data sets. Award-winning research methods and stellar best-practice content. Robust web-based publishing infrastructure. 15

16 You Get Everything You Need in One Place! A single membership to meet all your organization s content, networking, and learning needs. Unparalleled in the marketplace! Preeminent conferences, events, and research projects. High-quality research, expertise, and networking opportunities. If you need access to a supply chain professional anywhere in the World, we ll help you find it. The world s premiere benchmarking and knowledge portal High-value source of metrics, benchmarks, best practices, case studies, and research reports. A strong partnership better equipped to gain access to any other supply chain resources you may need. Let us go find the resources you need; you focus on improving the performance of your supply chain. 16

17 Details of the Joint Membership 17

18 Polling Question Rate your overall need for best practice information (best practices, case studies, white papers, etc.) 1-Low Need 2 3-Moderate Need 4 5-High Need 18

19 Polling Question Rate your overall need for metrics and performance benchmarks. 1-Low Need 2 3-Moderate Need 4 5-High Need 19

20 Best-Practice Content Unlimited access, for all employees, to the APQC Knowledge Base. The world's largest database of actionable knowledge including benchmarks, best practices, case studies, articles, white papers, tools, and templates 1,200 measures, 100,000 performance metrics and thousands of content items at your fingertips All pertinent CSCMP and APQC research findings will be available to members via the this knowledge base Content-Based Newsletters and Expert Recommendations/Commentary 20

21 Best-Practice Content 21

22 Data, Metrics, and Benchmarks Unlimited access to APQC s Benchmarking Portal. Assessments are designed to help you diagnose problems of any size and understand the next steps to solve them. Range from instant benchmarks to a deep dive analysis of multiple processes and functions. 22

23 Benchmarking Assessments Available Benchmarks on Demand Quick decision support and directional data Instant benchmarks of best-in-class organizations. Rapid Performance Assessments Submit your data into brief, targeted form to instantly compare your organization s performance benchmarks with others. Quickly identify gaps and pinpoint areas for improvement. Open Standards Benchmarking Address a more complex problem and get a detailed gap analysis and robust reporting Robust and detailed benchmarking analysis of your performance against peer groups. 23

24 Benchmarking Portal 24

25 Learning Opportunities CSCMP Annual Global Conference CSCMP International Conference APQC Knowledge Management Conference APQC Member Meeting Jointly developed collaborative research projects Numerous training events, summits, roundtables, workshops, and webinars 25

26 Peers, Experts, and Support Dedicated networking time at conferences and events. Direct access to peers and experts Member directory Ask Us! Service Receive answers to your pressing business questions from our vast network of analysts and experts Global reach If you need a supply chain professional from anywhere around the globe, we ll help you find them within our network Online Community Building Regular expert-led sessions Dedicated relationship manager To help you use the services available to you. 26

27 Other Options Available Based on your need, other services can be tailored and included in your organizational membership package. Career center job postings Promotion and Advertising Custom benchmarking/research Advisory services 27

28 How to gain access 28

29 Starting Your Membership Each membership is customized based on the needs of the organization Complete our quick initial membership assessment form and we ll contact you Contact your APQC or CSCMP representative 29

30 Contact Us! Contact Information Burt Blanchard Director Business Relations and Solutions, CSCMP Direct Ron Webb Executive Director, Membership Services, APQC Direct 30

31 Questions? 31

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