Institutional Capacity Building for Successful e Government. 23 June By Mr Blake Mosley Lefatola Chief Executive Officer: SITA

Transcription

1 Institutional Capacity Building for Successful e Government 23 June 2011 By Mr Blake Mosley Lefatola Chief Executive Officer: SITA

2 INDEX SITA Act SITA Mandate SITA s Contribution to Government 12 Outcomes and Opportunities What is e Government about? So why do countries need to have e Government strategy What are the critical success factors for a successful e government programme What are the Barriers and Challenges for Successful e Government African countries must pursue a particular e government strategy e Government value proposition for Africa is great! 2

3 SITA ACT SITA is governed by the SITA ACT No. 88 of 1998 as amended by the SITA Act 38 of 2002: To provide for the establishment of a company that will provide information technology, information systems and related services to, or on behalf of, participating departments and in regard to these services, act as an agent of the South African Government; and to provide for matters connected therewith. 3

4 SITA MANDATE To improve service delivery to the public through the provision of information technology, information systems and related services in a maintained information systems security environment to departments and public bodies and to promote the efficiency of departments and public bodies through the use of information technology Furthermore, the Act separates SITA's services into mandatory services (i.e. SITA must provide), and nonmandatory services SITA remains committed in all its engagements to adhere to the Government's "IT House of Values ", 4

5 What is e Government about? e Government is about using the tools and systems made possible by Information and Communication Technologies (ICT) to provide better public services to citizens and businesses. ICTs are already widely used by government bodies, just as in enterprises, but e Government involves much more than just the tools. Effective e Government also involves rethinking organizations and processes, and changing behavior so that public services are delivered more efficiently to the people that need to use them. Implemented well, e Government enables all citizens, enterprises and organizations to carry out their business with government more easily, more quickly and at lower cost. European Union

6 So why do countries need to have e Government strategy 6

7 What are the critical success factors for a successful e government programme

8 What are the Barriers and Challenges for Successful e Government

9 Institutional capacity building blocks to ensure that key e Government institutional capacity prerequisites are met 9

10 SITA;s experience in pursuing an e government strategy Building PSI Capability E-Strategy e-vision Governance Strategies, Plans and Policies Resource Commitment Organizational Capability e-government Competencies e-government Tools & Techniques Organizational Learning Architecture Business and Operational Model Security Data Application Technology Value Chain Management Network Partner Relationships Value Chain Integration Public Readiness Assessment Risk & Programme Management Risk Management Portfolio Management Project Management Business Transformation Performance Management Client Satisfaction Privacy Compliance Benefits Monitoring Predictability e-government Maturity Reporting 10

11 e Government value proposition for Africa is great! 11

12 Outcome 1: Improved quality of basic education. Current contribution (contracted) Learner Unit Tracking (LURITS) Matric Exam System National Education Infrastructure Management System (NEIMS) Opportunities (Requires MTEF funding, resources and contracts) e Learning Solutions Schools connectivity School Administration Systems

13 Outcome 2: A long and healthy life for all South Africans. Current contribution e Health (e HR & HIS) National Social System (NISIS) and Indigent Register Social Grant System TeleMedicine Opportunities (requires MTEF funding, resources and contracts) National Health Insurance (NHI) Unemployment Fund (U Filing) Shared Service for Hospitals and Clinics connectivity

14 Outcome 3: All people in South Africa are and feel safe. Current contribution Crime Admin System National Population Register (NPR) ID Track & Trace e Docket System Opportunities (requires MTEF funding, resources and contact) Home Affairs National Identity System (HANIS) & Automated Fingerprint Identification System (AFIS) Integrated Justice System (IJS) Movement Control System (MCS) Inmate Tracking System National Emergency Control and Response Centres Cyber Crime Solutions Companies Intellectual Properties (CIPRO) System Anti Corruption detection system

15 Outcome 4: Decent employment through inclusive economic growth. Current Contribution SITA as employer Opportunities (requires MTEF funding, resources and contract) Job Seekers database Job Opportunities database

16 Outcome 5: A skilled and capable workforce to support an inclusive growth path.. Current Contribution Youth Internship ICT Training SITA Knowledge Management Project Opportunities (requires MTEF funding, resources and contract) Government ICT Academy partnerships

17 Outcome 5: A skilled and capable workforce to support an inclusive growth path.. Current Contribution Youth Internship ICT Training SITA Knowledge Management Project Opportunities (requires MTEF funding, resources and contract) Government ICT Academy partnerships

18 Outcome 6: An efficient, competitive and responsive economic infrastructure network. Current Contribution SCM (economies of Scale) Opportunities (requires MTEF funding, resources and contract) Electronic National Transport Information System (e NATIS)

19 Outcome7: Vibrant, equitable and sustainable rural communities with food security for all. Current Contribution None Opportunities (requires MTEF funding, resources and contract) Agriculture and Food Geospatial Information System

20 Outcome 8: Sustainable human settlements and improved quality of household life. Current Contribution NISIS Deeds Register system Opportunities (requires MTEF funding, resources and contract) Housing Subsidy System National Geospatial Information System

21 Outcome 9: A responsive, accountable, effective and efficient local government system. Current Contribution Municipal System Blueprint Opportunities (requires MTEF funding, resources and contract) IFMS to Local Gov Service Request and Delivery System Billing & Payment Solutions NISIS (Indigent Register) Provincial/Municipal Shared Service solutions

22 Outcome 10: Environmental assets and natural resources that are well protected and continually enhanced. Current Contribution Green IT for SITA Opportunities (requires MTEF funding, resources and contract) Green IT Strategy & e Waste for Gov

23 Outcome 11: Create a better South Africa and contribute to a better and safer Africa and World. Current Contribution E Defence (whole IT Portfolio) Opportunities (requires MTEF funding, resources and contract) National Intelligence System VISA System Citizen's Abroad Register

24 Outcome 12: An efficient, effective and development oriented public service and an empowered, fair and inclusive citizenship. Current Contribution Government NGN Government ICT Infrastructure IFMS ICT Regulatory programme SITA Service Portfolio Opportunities (requires MTEF funding, resources and contract) DPSA & Presidency (M&E system) e Government: Citizen Portal Taxation (e Filing) interfaces Anti Corruption Systems Business Process Management Performance Management System Recruitment System (part of IFMS) National Library System National Heritage Admin System ECM Solutions e Mail Solutions (shared service hosting)

25 THANK YOU Blake Mosley Lefatola Tel.: Mobile: