Present: Chairman Sister Sheila Lyne and Directors David Carvalho and Quin R. Golden (3)

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1 Minutes of the meeting of the Human Resources Committee of the Board of Directors of the Cook County Health and Hospitals System held Friday, June 17, 2011 at the hour of 8:00 A.M. at John H. Stroger, Jr. Hospital of Cook County, 1901 W. Harrison Street, in the fifth floor conference room, Chicago, Illinois. I. Attendance/Call to Order Chairman Lyne called the meeting to order. Present: Chairman Sister Sheila Lyne and Directors David Carvalho and Quin R. Golden (3) Director Hon. Jerry Butler Absent: Director Jorge Ramirez (1) Additional attendees and/or presenters were: Deborah Fortier Office of the System General Counsel Helen Haynes Office of the System General Counsel Richard Keen, MD System Chair of the Department of Surgery Terry Mason, MD Interim System Chief Executive Officer Marsha Ross-Jackson System Director of Labor Deborah Santana Secretary to the Board Melissa Siebert K&L Gates, LLP Deborah Tate System Chief of Human Resources II. Public Speakers Chairman Lyne asked the Secretary to call upon the registered speakers. The Secretary called upon the following registered public speakers: 1. David Goldberg, MD President of the Executive Medical Staff of John H. Stroger, Jr. Hospital of Cook County (written testimony only Attachment #1) 2. George Blakemore Concerned Citizen III. **Report from System Chief Human Resources Officer (Attachment #2) Deborah Tate, System Chief of Human Resources, provided an update on the following subjects: Leadership Development, CountyWorks Summer Youth Program, and the Family and Medical Leave Act (FMLA) Request for Proposals (RFP) Project. The Committee reviewed and discussed the information. IV. Action Items A. Any items listed under Sections IV and V V. Closed Session Items A. Proposed Grade 24 hires B. Discussion of personnel matters C. Update on labor negotiations D. **Report from System Chief Human Resources Officer Page 1 of 21

2 Human Resources Committee Meeting Minutes Friday, June 17, 2011 Page 2 V. Closed Session Items (continued) Director Carvalho, seconded by Director Golden, moved to recess the regular session and convene into closed session, pursuant to the following exceptions to the Illinois Open Meetings Act: 5 ILCS 120/2(c)(1), which permits closed meetings for consideration of the appointment, employment, compensation, discipline, performance, or dismissal of specific employees of the public body or legal counsel for the public body, including hearing testimony on a complaint lodged against an employee of the public body or against legal counsel for the public body to determine its validity, and 5 ILCS 120/2(c)(2), regarding collective negotiating matters between the public body and its employees or their representatives, or deliberations concerning salary schedules for one or more classes of employees. On the motion to recess the regular session and convene into closed session, a roll call was taken, the votes of yeas and nays being as follows: Yeas: Chairman Lyne and Directors Carvalho and Golden (3) Nays: None (0) Absent: Director Ramirez (1) THE MOTION CARRIED UNANIMOUSLY and the Committee convened into closed session. Chairman Lyne declared that the closed session was adjourned. The Committee reconvened into regular session. Director Carvalho, seconded by Director Golden, moved to approve the K-12 and Grade 24 hires presented in closed session. THE MOTION CARRIED UNANIMOUSLY. VI. Adjourn As the agenda was exhausted, Chairman Lyne declared the MEETING ADJOURNED. Respectfully submitted, Human Resources Committee of the Board of Directors of the Cook County Health and Hospitals System XXXXXXXXXXXXXXXXXXXXX Sister Sheila Lyne, Chairman Attest: XXXXXXXXXXXXXXXXXXXXX Deborah Santana, Secretary Page 2 of 21

3 Cook County Health and Hospitals System Minutes of the Human Resources Committee Meeting June 17, 2011 ATTACHMENT #1 Page 3 of 21

4 Members of the Human Resources Committee: I am writing to request that the Stroger Hospital Medical Staff be included in the interview process for the CCHHS CEO. We would suggest a small group interview, which could be potentially composed of a selected number of Department and/or System Wide Clinical Chairs, Medical Staff Committee Chairs, and Medical Staff Officers. I would be happy to include Stroger nursing leadership in this interview group along with Medical Staff of Provident and/or Oak Forest. While the Medical Staff recognizes that the ultimate authority of hiring a new CEO lies with the CCHHS Board, the CEO works closely with the Medical Staff and our success depends upon collaboration between the Board, the CEO and their leadership team, and Medical Staff. Our feedback on the interviews while advisory, may help build consensus for this leadership transition. There is recent precedent for inclusion of the Medical Staff. During the search for the CMO that led to the hiring of Dr. Mason, Mr. Foley constituted a committee of Medical Staff to interview the candidates. Thank you for your consideration. I would have made this presentation in person, but have jury duty today! David Goldberg, MD Medical Staff President John H. Stroger, Jr. Hospital of Cook County Page 4 of 21

5 Cook County Health and Hospitals System Minutes of the Human Resources Committee Meeting June 17, 2011 ATTACHMENT #2 Page 5 of 21

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7 Leadership Development ). When: June 2, 2011 from 8:00-9:30 ). Where: Oak Forest Hospital ). Who: 65+ CCH HS Leaders ). Topic: Employee Engagement )- Discuss elements that drive engagement )- Explain generational differences ~ Discuss the business case for cultural competence ~ Identify tools and resources to engage employees 2 Page 7 of 21

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11 Page 11 of 21 Baby Boomers 1946to1964

12 Millennials 1981 to 2000 Achievement Avid consumers Civic Page 12 of 21

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14 What is Cultural Competence? The ability of health care providers and health care organizations to understand and respond effectively to the cultural and language needs brought by the patient to the health care encounter. Cultural Competence requires organizations and their staff to: - Value diversity - Assess themselves - Manage the dynamics of difference - Acquire and institutionalize cultural knowledge - Adapt to diversity and the cultural contexts of individuals and communities served 9 Page 14 of 21

15 Why it is Important? Diversity of people, cultures and ideas. Care that is sensitive to and knowledgeable of the unique needs of the patient Change veryonecan Comfortable and welcomed in your organization 10 Page 15 of 21

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18 Tips Building trust Stretch assignments Learn what motivates them Holding environments Skip level meetings Leadership rounds Job Rotations Inclusion 13 Page 18 of 21

19 CountyWorks Summer Youth Program» CCHHS has requested 6 students from County Works (formerly POET)» Students will begin at CCHHS on the 27th of June» We will have the students for 8 weeks» Students will serve as receptionists and perform other office work» Creates an opportunity to:»- Broaden the skills of current employees through on the job training ~ Provide an environment to engage students 14 Page 19 of 21

20 FMLA RFP PROJECT ~ An FMLA RFP team was created in May ~Team has met twice (June gth and June 16th) ~ A draft RFP was presented to this team on June gth ~ Team members were given a week to review and provide feedback ~ Based on feedback from June 16th meeting, minor changes were made to the RFP ~ Final document should be posted before the end of this month ~ Current project timeline will have us before the HR Committee with a recommendation in August 15 Page 20 of 21

21 FMLA RFP Project Team - Deborah Tate (Project Sponsor) - Anika Clifton (Project Leader) - Roz Lennon - Eula Sisco - Maurice Walker - Andrea Alonzo - Pat Kelleher -Dana James - Mallika Sekar 16 Page 21 of 21