Paul R. Niven 2002 Balanced Scorecard Step-by- Step

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1 Hubert K. Rampersad 2006 Personal Balanced Scorecard 2005 Paul R. Niven 2002 Balanced Scorecard Step-by- Step obert S. Kaplan David P Norton 1999 Balanced Scorecard Translating Strategy into Action W. Lawrence Neuman 2005 Social Research Methods Qualitative and 159

2 Quantitative Approaches larry Bossidy & Ram Charan Execution The Discipline of Getting Things Done What Management Is Peter C. Brinkerhoff 2004 Mohan Nair 2005 Essentials of Balanced Scorecard Peter F. Drucker 2004 Managing the Non-profit Organization: practices and principles Kaplan, obert S. David P Norton 2006 Alignment Using the Balanced Scorecard to Create Corporate Synergies

3 Functioning Society 2005 Peter F. Drucker 2005 A

4 1997 Peter C. Brinckerhoff 2004 Mission-Based Positioning Your Not-For-Profit in an Increasingly Competitive World Peter F. Drucker 2002 The Next Society Beyond The Information Revolution Managing In Paul R. Niven 2006 Maximum Performance Balanced Scorecard Diagnostics Maintaining 2001 Robert S. Kaplan David P Norton. Strategy-Focused Organization The Robert S. Kaplan David P Norton Strategy Maps Outcomes Converting Intangible Assets into Tangible

5 Corporate Governance

6 Joan Magretta What Management Is

7 Books Brinkerhoff, Peter C Mission-based Management: Leading Your Not-for-profit into the 21st Century. New York John Wiley Sons, Inc. Copeland, Tom, Tim Koller, and Jack Murrrin Valuation: Measuring and Manging the Value of Companies. New York: McKinsey & Company, Wiley & Sons. Drucker, Peter F Managing in a Time of Great Chang, NewYork: TT Dutton. Deutsch, Karl W The Nerves of Government,New York:John Wiley & Sons, Inc. Fowler, A Striking a Balance A Guide to Enbancing the Effectiveness of NGOs in International Development, London Earthscan. Kaplan, Robert S. David P. Norton Balanced Scorecard: Translating Strategy into Action. Boston, Massachusetts: Harvard Business School Press... The Strategy-Focused Organization:How Balanced Scorecard Companies Thrive in The New Business Environment. Boston, Massachusetts : Harvard Business School Press Strategy Maps:Converting Intangible Assets into 165

8 Tangible 0utcomes. Boston, Massachusetts:Harvard Business School Press Alignment:Using the Balanced Scorecard to Create Corporate Synergies. Boston, Massachusetts : Harvard Business School Press. Korten, D. C Getting to the 21 st Century:Voluntary Action and the Global Agenda. West Hartford:Kumarian Press. Kotter, John P Leading Change. Boston:Harvard Business School Press. Niven, Paul R Balanced Scorecard Step-by-Step: Maximing Performance and Maintaining Resulst. New York John Wiley Sons, Inc... Balanced Scorecard Step-by- Step for Government and Nonprofit Agencies. New York John Wiley Sons, Inc. Salamon, Lester M America s Nonprofit Sector New York John Wiley Sons, Inc. A Primer. Smith, Douglas Make Success Measurable. New York: John Wiley & Sons, Inc. Wolf, T Managing a Nonprofit Organization in the Twenty-First Century. New York:Rockefeller Center. Articles Armitage, Howard and CamScholey.. Mapping Mavens: 166

9 How Private and Public Companies Gain from Strategic Mapping, CMA(May): Bills, D. and Mackeith, J Growth and change in NGOs concepts and comparative experience, in M. Edwards, and D. Hulme, eds, Making a Difference NGOs and Development in a changing World, London Earthscan Drucker, Peter F Lessons for Successful Nonprofit Governance. Nonprofit Management and Leadership,Vol1,No Lessons for Successful Nonprofit Governance, Nonprofit Management and Leadership, Vol1, No Dichters, T.W Development management plain or fance Sorting out some muddles,public Administration and Development, Felton, Robert F What Directors and Investors Want from Governance Reform, McKinsey Quarterly, (Number 2): Fonvielle, William and Lawrence P. Carr Gaining Strategic Alignment: Making Scorecards Work, Management Accounting, (Fall): Gold, Robert S Presening the Balanced Scorecard Strategy Map, Balanced Scorecard Report, (July-August): Greenley, Gordon Does Strategic Planning Improve Company Performance? Long Range Planning19(2) 167

10 (April): Hansmann, H.B The Role of Nonprofit Enterprise, Yale Law Journal, 89(5): Hayes, R. L. and D. A. Garvin.. Managing as If Tomorrow Mattered, Harvard Business Review, (May-June): Hope, Jeremy and Robin Fraser.. Who Needs Budgets? Harvard Business Review February : Ittner, Christopher D. and David F. Larcker.. Coming Up Short on Nonfinancial Performance Measurement. Harvard Business Review(November): Kaplan, Robert S. David P. Norton the Balanced Scorecard : Measures That Drive Performance. Harvard Business Review Using the Balanced Scorecard as a Strategic Management System. Harvard Business Review January-February Kaplan, Robert S The Balanced Scorecard And Nonprofit Organization. Balanced Scorecard Report November-December 1-4. Kaplan, A The Development of Capacity, Non-Governmental Liaison Service NGLS Development Dossier. Geneva United Nations Organisation. Lawler, Edward E.. Board Governance and Accountability. Balanced Scorecard Repor(July-August):

11 Lingle, John H. and William A. Schiermann From Balanced Scorecard to Strategic Gauges: Is Measurement Worth it? Management Review 85,no.3(March): Locke, Edwin A Motivation by Goal Setting. Harvard Business Review(Nonember): Meyer, Christopher How the Right Measures Help Teams Excel. Harvard Business Review May-June :95. Mintzberge, H Crafting Strategy. Harvard Business Review The Strategy Concept : Five Ps for Strategy. California Management Review Mintzberge H. and A. McGugh Strategy Formation in an Adhocracy. Administrative Science Quarterly30 2 June : Norton, David P. and Randall H. Russell Best Practices in Managing the Execution of Strategy. Balanced Scorecard Report(July-August): Weihrich H The TOWS Matrix-A Tool for Situational Analysis, Long Range Planning

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