Bibliography. Anand, M., Sahay, B.S. and Saha, S. (2005) Balanced Scorecard in Indian

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1 Bibliography Anand, M., Sahay, B.S. and Saha, S. (2005) Balanced Scorecard in Indian Companies, Vikalpa, Vol. 30, No. 2, pp Alexander Fink; Bernard Marr; Andreas Siebe; Jens-Peter Kuhle, (2005), The future scorecard: combining external and internal scenarios, Management Decision; 2005; 43, 3; pp Bernard Marr; Chris Adams, (2004), The balanced scorecard and intangible assets: similar ideas, unaligned concepts, Measuring Business Excellence; 2004; 8, 3; pp Bible, L., Kerr, S. and Zanini, M. (2006), The Balanced Scorecard: Here and Back, Management Accounting Quarterly, Vol. 7, No. 4, summer 2006 Calandro Jr., J. and Lane, S. (2006), Insights from Balanced Scorecard: An Introduction to Enterprise Risk Scorecard, Measuring Business Excellence, Vol. 10, No. 3, ISSN Cam Scholey, (2005), Strategy maps: a step-by-step guide to measuring, managing and communicating, The Journal of Business Strategy; 2005; 26, 3; pp

2 Chiung-Ju Liang, Lung-Chun Hou, (2007), A DYNAMIC CONNECTION OF BALANCED SCORECARD APPLIED FOR THE HOTEL, Journal of Services Research, Volume 6, Number 2, pp Clark, J. (2005), Improving Hospital Budgeting and accountability: a Best Practice Approach, Healthcare Financial Management, Vol. 59, No.7, pp Crawford, D. and Scalletta, T. (2005), The Balanced Scorecard and Corporate Social Aligning Values, CMA Management, Vol. 79, No. 6 pp David Parmenter, (2002), The balanced scorecard: Up and running in 16 weeks, New Zealand Management; May 2002; 49, 4; pp De Waal, A (2005), Forget value based management and the balanced scorecard! An interview with Professor Ken Merchant, measuring business excellence, Vol. 9 No.2, pp 24-5 Dias, I. and Reijnders, L. (2005), Evaluating Environmental and Social Performance of Large Portuguese Companies: A Balanced Scorecard Approach Business Strategy and the Environment, Vol. 14, No. 2, pp Doolen, T., Traxler, M. and McBride, K (2006), Using Balanced Scorecard for Supplier Performance Improvement: Case Application in Lean Manufacturing organizations, Engineering Management Journal, June 2006, pp

3 Evans, N. (2005), Assessing the Balanced Scorecard as a Management Tool for Hotels, International Journal of Contemporary Hospitality Management, 2005, Vol. 17, No. 415, pp Fabio Frezatti, (2007), The economic paradigm in management accounting, Managerial Auditing Journal, Vol. 22 No. 5,, pp Fink, A., Marr, B., Siebe, A. and Kuhle, J. (2005), The Future Scorecard: Combining External and Internal Scenarios to Create Strategic Foresight, Management Decision, Vol. 43, No. 3, pp G Thomas M Hult; David J Ketchen Jr; Garry L Adams; Jeannette A Mena, (2008), Supply Chain Orientation and Balanced Scorecard Performance, Journal of Managerial Issues; winter 2008; 20, 4; pp Hammer, M (2007), 7 deadly sins of performance management and how to avoid them, MIT Slogan Management Review, Spring 2007 Harold Harlow, (2008), The effect of tacit knowledge on firm Performance, Journal of Knowledge Management, VOL 12 NO 1, pp Hughes, S., Caldwell, C., Paulson, K. and Rouse, P. (2005), How Groups Produce Higher Quality Balanced Scorecard than Individuals, Management Accounting Quarterly, Vol. 6, No. 4 3

4 Hwany, Y. and Leitch, R. (2005) Balanced Scorecard: Evening the Odds of Successful Business Process Reengineering, IEEE Computer Society, Nov-Dec 2005 Jim Hanson; George Towle, (2000), The balanced scorecard: Not just another fad, Credit Union Executive Journal; Jan/Feb 2000; 40, 1; pp Kaplan, R.S. and Norton, D.P The Balanced Scorecard: Measures that Drive Performance. Harvard Business Review, 70(1), Kaplan, R.S. and Norton, D.P Putting the Balanced Scorecard to Work, Harvard Business Review, September-October: Kaplan, R.S. and Norton, D.P Using the Balanced Scorecard as a strategic Management System, Harvard Business Review, Jan-Feb: Kaplan, R.S. and Norton, D.P The Balanced Scorecard: Translating Strategy into Action. Boston, MA: Harvard Business School Press. Kaplan, R.S. and Norton, D.P The Balanced Scorecard: Measures that Drive Performance, Harvard Business Review, Jan Feb: Kaplan, R.S. and Norton, D.P The Strategy Focused Organizations: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston, MA: Harvard Business School Press. 4

5 Kaplan, R.S. and Norton, D.P Strategy Maps: Converting the Intangible Assets into Tangible Outcomes. Boston, MA: Harvard Business School. 325 Kaplan, R.S. and Norton, D.P Office of Strategy Management, Harvard Business Review, October: Kaplan, R.S. and Norton, D.P Alignment: Using the Balanced Scorecard to Create Corporate Synergies. Boston: Harvard Business School Press. Kaplan, R.S. and Norton, D.P The Execution Premium: Linking Strategy to Operations for Competitive Advantage; New York: Harvard Business School Press. Kettunen, J. and Kantola, I. (2005), Management Information System Based on Balanced Scorecard, Campus Wide Information Systems, Vol. 22, No. 5 pp Knotts, T. Jones, S. and Vdell, G. (2006), Insights from Research: Using a Balanced Approach to Measure Merchandizing Supplier Performance, Measuring Business Excellence, Vol. 10, No. 1, pp 4-13 Lawson, R., Stratton, W. and Hatch, T. (2006), Strategic Focus- Does Your Scorecarding System Have It?, CMA Management, Oct 2006, Vol. 80, No. 6, pp

6 Lawton, R (2002), Balance Your Balanced Scorecard Quality Progress, March 2002, Vol. 35, No. 2, pp Lynnbible, Stephenkerr, and Michel Zanini (2006), The Balanced Scorecard: Here and Back, Management Accounting Quarterly, VOL. 7, NO. 4, pp Mark L Frigo, (2002), Strategy and the balanced scorecard, Strategic Finance; Nov 2002; 84, 5; pp 6-9 Martinez, V. and Kennerley, M. (2006), Performance Management, Financial Management, Feb 2006, pp Michael Hammer, (2007), The 7 Deadly Sins of Performance Measurement and How to Avoid Them, MIT SLOAN MANAGEMENT REVIEW VOL.48 NO. 3, pp Neely, A. (1998), Measuring Business performance, Economist Book, London Neely, A., Adams, C. and Kennerley, M. (2002), The Performance Prism: The Scorecard for Measuring and Managing Business Success, Financial Times-Prentice Hall, London Neely, A., Kennerly M. and Martinez, V (2004), Does the Balanced Scorecard Work: an Empirical Investigation, downloaded on 29 th Dec

7 Niven, P. (2005), Driving Focus and Alignment with Balanced Scorecard, Journal for Quality and Participation Association for Quality and Participation Organization, Paul McCunn, (1998), The balanced scorecard the eleventh commandment, Management Accounting; Dec 1998; 76, 11; pp Raef Lawson; William Stratton; Toby Hatch (2006), Strategic focus - does your Scorecarding system have it? CMA Management; Oct 2006; 80, 6; pp Rampersad, Hubert K Total Performance Scorecard: The Way to Personal Integrity and Organizational Effectiveness, Measuring Business Excellence, 9(3): Rampersad, Hubert K Self-Examination as the Road to Sustaining Employee Engagement and Personal Happiness, Performance Improvement, 45(8), Robert C Rickards, (2003), Setting benchmarks and evaluating balanced scorecards with data envelopment, Benchmarking; 2003; 10, 3; 'pp Roselie McDevitt, Catherine Giapponi and Norman Solomon, (2008), Strategy revitalization in academe: a balanced scorecard approach, International Journal of Educational Management Vol. 22 No. 1, pp

8 Ross Morrissey, (2006), Tailoring Performance Dashboard Content, Business Intelligence Journal, vol. 12, No. 4, pp S Noorein Inamdar; Robert S Kaplan; Mary Lou Helfrich Jones; Rita Menitoff, (2000), The balanced scorecard: A strategic management system for multi-sector, Quality Management in Health Care; Summer 2000; 8, 4; pp Sale, R. and Sale, M. (2005), Lending Validity and Consistency to Performance Measurement, Management auditing Journal, Vol. 20, No. 8, pp Schneiderman, A (2002), downloaded from Suresh Chandar, G.S. and Leisten, R. (2005), Insights from Research Holistic Scorecard: Strategic Performance Measurement and Management in Software Industry, Measuring Business Excellence, Vol. 9, No. 2, pp Theresa Libby; Steven E Salterio; Alan Webb (2004), The Balanced Scorecard: The Effects of Assurance and Process Accountability, the Accounting Review; Oct 2004; 79, 4; pp Weiser, J. (2006), Drive Strategy Execution through Strategy Focused Governance, Cost Management, July-August

9 Wells, R. and Weiner, B. (2005), Using the Balanced Scorecard to Characterize Benefits of Integration in Safety Net, Health Service Management Research, Vol. 18, No. 2 Wu, A. (2005), The Integration between Balanced Scorecard and Intellectual Capital, Journal of Intellectual Capital, Vol. 6, No. 2, pp Yin, Robert K Case Study Research: Design and Methods. Thousand Oaks: Sage Publications Inc. 9