Strengthening Risk Management to Prevent Falls

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1 Strengthening Risk Management to Prevent Falls Raymond KOH Vice President of Facilities 26 November 2015

2 AGENDA Content: 1.Marina Bay Sands Integrated Resort (MBSIR) short introduction 2.Safety Management System 3.Risk Management Program 4.Conclusion

3 INTRODUCTION MBSIR SHORT INTRODUCTION

4 INTRODUCTION Marina Bay Sands, an integrated resort fronting marina bay in Singapore, developed by Las Vegas Sands, its core businesses are: Hotels Expo and Conference Food and Beverage Skating rink Retails and Mall Theatres Museum

5 SAFETY MANAGEMENT SYSTEM Safety Management Committee Framework Safety Management System Model Risk Management Program

6 SAFETY MANAGEMENT SYSTEM Safety Management committees Framework

7 SAFETY MANAGEMENT SYSTEM Safety Management Committees Framework CRISIS MANAGEMENT FRAMEWORK Crisis Management Team (Operations) Safety Management Committees Safety Management Steering Committee Safety Management Working Committee Fire Safety Committee(FSC) Fire Safety Working Committee MBS Security Services Department

8 SAFETY MANAGEMENT SYSTEM Safety Management System Model

9 SAFETY MANAGEMENT SYSTEM Safety Management Model Policy& General Requirement Management Review Planning Monitoring & Checking Implementation & Operations

10 RISK MANAGEMENT PROGRAM Stakeholders engagement Risk Management Process

11 RISK MANAGEMENT PROGRAM Stakeholders engagement

12 STAKEHOLDERS ENGAGEMENT Team members/ Contractors MICE Tenants & Suppliers Organizers Organize periodic safety day events per year Implement Orientation program including In-House Orientation Video to every newly joined employees Manage every Contractor through procurement requirement Contractor requires to submit PTW, Method Statement, Risk Assessment and other documents Pre-Conference meeting Pre-event briefing Implement voiced-recorded fire and safety briefing

13 RISK MANAGEMENT PROGRAM Risk Management Process

14 RISK ASSESSMENT PROGRAM Process Key Processes and Activities Documentation Preparation information gathering Work activity register Equipment and substance list Hazard identification Risk Assessment Conduct Risk Assessment Identify gaps Risk Analysis and Evaluation Work Inventory List Risk Assessment Worksheet RA Criteria sheet Risk management Plan Review of Risk Assessment when there is a change in a. process, activity, equipment or substance, etc that affected the RA risk; incident occurred or every three years Monitor and Review Risk Control and Implementation Internal Consultation & Review Formulate control measures Record keeping Implementation and followup Meeting, training and other communications records Filing

15 Hazards Identifications - Common hazards Preparation information gathering Work activity register Equipment and substance list Hazard identification Fire and Explosion Fall on same level Fall on different level Burns Type of Hazards Struck by falling objects Ergonomics Struck against/ by objects Caught in/ between objects Cut by object

16 Risk Assessment - Prevention on Fall Fall hazards are Struck by falling objects Fall on same level Fall on different level Fall on same level wet floor, oily floor, poor weather condition Risk Assessment Conduct Risk Assessment Identify gaps Risk Analysis and Evaluation falling tools when climbing ladders or poor housekeeping (items falling down) Type of Hazards Struck by falling objects Fall on different level fall from stairs/ escalator or working on the roof or using MEWP

17 Risk Assessment - Prevention on Fall The elements encounters that lead to injury: Failure to enforce Poor Housekeeping Fall on same level Insufficient awareness Risk Assessment Conduct Risk Assessment Identify gaps Risk Analysis and Evaluation Poor handling Type of Hazards Unsafe Practice Failure to use barricade at affected area Struck by falling objects Fall on different level Insufficient training/ education Improper use of protective equipment Insufficient training/education

18 Control and Implementation Risk Management Outreach engagement Control Measures Training Commitment Safety initiatives Active promotional events SOPs Inspection and Audit Strong Management Commitment Risk Control and Implementation Internal Consultation & Review Formulate control measures Record keeping Implementation and follow-up Employees Support

19 Control and Implementation Risk Management Outreach engagement Control Measures Training Commitment Safety initiatives Active promotional events SOPs Inspection and Audit Strong Management Commitment Risk Control and Implementation Internal Consultation & Review Formulate control measures Record keeping Implementation and follow-up Employees Support

20 Outreach Engagement WSH (Healthcare) Council Visit WSHO Conference Welcome address by William Palubinsky Sharing of Safety Mgmt Sys.& practices by Alex Pang Photo from left to right :Alex Pang -Fac. Safety); Dr. Jukka Takala-Guest Speaker, Seet Choh San-SISO President, Er. Ho Siong Hin, Commissioner for WSH, MOM ; Bernard Soh-SISO Vice President on11 th WSHO Conference at MBS. Chairman of WSH (Healthcare) Council Mr. Foo Hee Jug, CEO, Jurong Health Services, Alexandra Hospital, Ng Teng Fong General Hospital presented of token of appreciation during the visit WSH (Healthcare) Council members site visited F& B -Guy Savoy Kitchen A organizing member on 11 th WSHO Conference on Evolving Effective WSH Leadership at MBS,

21 Outreach Engagement WSHC BizSAFE Convention Visit photos Sharing of Safety Management system and MICE L4 #4111 meeting room with delegates from local authorities (WSHC, NEA, etc) and private sectors (hotel, health care, construction, etc).

22 Outreach Engagement WSHC BizSAFE Convention Visit photos Sharing of safety Hotel Room Housekeeping room making demonstration

23 Outreach Engagement WSH H&EI Challenge MBS Food and Beverage wins second Place in H&EI Challenge!

24 Control and Implementation Risk Management Outreach engagement Control Measures Training Commitment Safety initiatives Active promotional events SOPs Inspection and Audit Strong Management Commitment Risk Control and Implementation Internal Consultation & Review Formulate control measures Record keeping Implementation and follow-up Employees Support

25 Training Programs Types of Training Orientation Training Safety Induction Course Internal Safety Training Training Hours clocked At the end of Oct, a total of more than 7000 hours of training programs have been conducted to Team members. External Safety Training

26 Control and Implementation Risk Management Outreach engagement Control Measures Training Commitment Safety initiatives Active promotional events SOPs Inspection and Audit Strong Management Commitment Risk Control and Implementation Internal Consultation & Review Formulate control measures Record keeping Implementation and follow-up Employees Support

27 Annual numbers of Initiatives 25 Initiatives Initiatives Initiatives Initiatives Initiatives Initiatives

28 Initiative Fall prevention Setting up Spill Wet Floor Caution Signage Station with 24-7 support hotline posted at strategic locations.

29 Initiative - Safety talks

30 Initiative - WSH Alerts Broadcast via journey news

31 Initiative - Self-Designed Safety Handbook 10,000 copies printed and given to every employees Now! We are going e-safety handbook for all employees to access

32 Initiative - Self-Designed Safety Posters

33 Initiative - Self-designed Safety Posters Clean Up! BEFORE YOU SLIP & FALL Display at F& B Workplace

34 Initiative - Display of Safety Posters In-house designed Safety Posters /Wall Stickers at strategic locations Display at Hotel B2 (female and male changing Rooms) Display at B2 (escalator toward L1 ) Display at Good receiving Reception Counter

35 Control and Implementation Risk Management Outreach engagement Control Measures Training Commitment Safety initiatives Active promotional events SOPs Inspection and Audit Strong Management Commitment Risk Control and Implementation Internal Consultation & Review Formulate control measures Record keeping Implementation and follow-up Employees Support

36 Active promotional events Safety Awareness Days- Quiz & Pledges Create Safety Awareness Practices Over 2000 Employees had attempted Safety Quiz, more than 1000 signed on Safety Heart of House

37 Active promotional events Safety Awareness Days- Skits Create Safety Awareness Practices Visited and performed WSH more than 35 offices and common locations

38 Active promotional events Safety Awareness Days- Exhibition Provide Safety Information Practices More than thousands visited WSH Heart of House

39 Control and Implementation Risk Management Outreach engagement Control Measures Training Commitment Safety initiatives Active promotional events SOPs Inspection and Audit Strong Management Commitment Risk Control and Implementation Internal Consultation & Review Formulate control measures Record keeping Implementation and follow-up Employees Support

40 Publication of SOPs Available at:

41 SOPs all types of hazards prevention

42 Control and Implementation Risk Management Outreach engagement Control Measures Training Commitment Safety initiatives Active promotional events SOPs Inspection and Audit Strong Management Commitment Risk Control and Implementation Internal Consultation & Review Formulate control measures Record keeping Implementation and follow-up Employees Support

43 Inspection and Audit Periodic Audits Internal Audit External Audit Insurance Audit ISO 20121

44 RISK ASSESSMENT PROGRAM Process Key Processes and Activities Documentation Preparation information gathering Work activity register Equipment and substance list Hazard identification Risk Assessment Conduct Risk Assessment Identify gaps Risk Analysis and Evaluation Work Inventory List Risk Assessment Worksheet RA Criteria sheet Risk management Plan Review of Risk Assessment when there is a change in a process, activity, equipment or substance, etc that change our risk exposure; OR when there is any incident; OR once every three years Monitor and Review Risk Control and Implementation Internal Consultation & Review Formulate control measures Record keeping Implementation and followup Meeting, training and other communications records Filing

45 Certifications

46 Conclusion Preparation information gathering Work activity register Equipment and substance list Conduct Risk Assessment Identify gaps Risk Analysis and Evaluation Hazard identification Risk Assessment Monitor and Review Risk Control and Implementation Review of Risk Assessment when there is a change in a. process, activity, equipment or substance, etc. that affected the RA risk; incident occurred or every three years Internal Consultation & Review Formulate control measures Record keeping Implementation and followup

47 Conclusion Source: (WSHC website) GegUMnwwABMntkBZw4uhbkbawlsyoLK8lbKU9lP260proVYWWmiMsY2qrrZifRDKQsGl_q5WXGlIPwwQj2OK93nTRWT2AgTnMHU!/dl5/d5/L2dBISEvZ0FBIS9nQSEh/?action=cmsPublicView&cmsId=C

48 THANK YOU

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