ev o lu tion The gradual development of something, especially from a simple to a more complex form. 3/22/2013

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1 ev o lu tion The gradual development of something, especially from a simple to a more complex form. Source: 1

2 Talent Management Past Present Future Talent Management Present 2

3 The Present What is talent? The Present How do you measure talent? 3

4 The Present How does talent drive business results in your organization? The Present Challenges: Not clearly defined Not consistently measured Lack compelling evidence of linkage to company performance 4

5 The Present How do we manage talent? acquisition of employees career planning assessment succession planning organization development performance management team and individual development retention Source: ASTD.org Talent Management Past 5

6 Image from The Past Late 1800 s First management jobs Job Descriptions Performance Reviews Meritocracy Source: Capelli, Peter. Talent on Demand: Managing Talent in an Age of Uncertainty 6

7 The Past Industrialization Turn human beings into semi-programmable robots. -Gary Hamel 1920 s Management Training Programs Job Rotation as development High potential programs The Past GE starts 1 year development program Formalized Manager and Peer feedback Source: Capelli, Peter. Talent on Demand: Managing Talent in an Age of Uncertainty 7

8 The Past 1950 s Modern recruiting Replacement planning (succession) Talent Assessment 360 degree feedback Force ranking Source: Capelli, Peter. Talent on Demand: Managing Talent in an Age of Uncertainty The Past One third of managers age forty-five in this period were expected to die before age sixty-five, and separations due to death and disability accounted for as much turnover as did retirement. Source: Capelli, Peter. Talent on Demand: Managing Talent in an Age of Uncertainty 8

9 1953 HBR Article Biggest problem corporate presidents reported was a lack of internal development of talent. Recommendations: Rotational Assignments Mix of staff and line experience Opportunity to run an operation Attend advanced management programs Coaching Source: Capelli, Peter. Talent on Demand: Managing Talent in an Age of Uncertainty 2007 DDI/Economist Study 55 percent of executive level respondents said their firms performance was likely or very likely to suffer in the near future due to insufficient leadership talent. 9

10 And yet much has changed. Talent Management Future 10

11 The Future 1. Move from management to cultivation. The Future Management = The process of dealing with or controlling things or people. Cultivation = Growth (the planting, tending, improving, or harvesting of...) Talent hates being managed. It wants to be set free. 11

12 No matter how many plans you draw up, the sunflower will grow on it s own terms. 12

13 The Future 2. Study humans, not best practices. Graduate Students 100 people 13

14 team #1 Graduate Students 100 people team #1 Graduate Students 100 people team #2 14

15 team #1 Graduate Students 100 people team #2 15

16 These theorems that when solving problems, diversity can trump ability and that when making predictions diversity matters just as much as ability are not political statements. They are mathematical truths. -Scott Page Once you get above rudimentary cognitive skill, offering higher rewards actually drives lower performance. People need to be paid enough to take money off the table so they can focus on work. After that, what drives people: Autonomy to be self-directed Mastery to get better at stuff Purpose to do things that matter 16

17 The Future 3. Give power to the people. 17

18 The Future Hyperlinks subvert Hierarchy. The Cluetrain Manifesto What will you do? 18

19 Build your Talent Framework What do we mean when we say talent (competence, potential, expertise, etc.)? What kind of talent do we hire for (current fit, growth potential, etc.)? What is our aspiration for our talent (enough to perform, best talent in the industry...)? Does our framework for talent match our current talent investment strategy? 19

20 Become a student of Humans The Difference by Scott Page Predictably Irrational by Dan Ariely Where Good Ideas Come From by Steven Johnson Your Brain at Work by David Rock Drive by Daniel Pink 20

21 Experiment with new models Crowdsourcing Co-working Gamification Hackathon Start-up Bus Social Networking 21

22 The Future Begins Now. Let s Connect. Jason Lauritsen

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