Framing Interoperability in Europe (EIF and ISA²)

Transcription

1 Framing Interoperability in Europe (EIF and ISA²) 7 th International edemocracy Conference Athens 14 December 2017 Pedro das Neves Moreira pedro.das-neves-moreira@ec.europa.eu Digital Policy Officer Directorate General for Informatics Interoperability European Commission

2 Back in 1995 Source: The Internet Society - Democracy and Network Interconnectivity

3 In 2015 Source: National Centre for Public Administration and Local Government (EKDDA)

4 Digital Public Services & Interoperability Self Reinforcing Spain Portugal Malta Italy Ireland France Finland Estonia Denmak Croatia Belgium Austria Alignment EU-National Interop.* Digital Public Services Score** Source: * National Interop. Framework Observatory ** Digital Economy and Society Index

5 Citizens & businesses on the move, Cross-border on the rise! EU CITIZENS in another Member State Workers 7.1 million (2013) Residents 18.5 million (2014) econsumers 20% of online shoppers (2015) SMEs active in another Member State Exporters 5.5 million (2010) Investors 0,5 million (2010)

6 Citizens & businesses on the move, Cross-border on the rise! EU CITIZENS in another Member State Workers 7.1 million (2013) Residents 18.5 million (2014) econsumers 20% of online shoppers (2015) SMEs active in another Member State Exporters 5.5 million (2010) Investors 0,5 million (2010) Estimated demand for cross-border Online Services > 2 million/p.a.

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8 European Digital Ministers Tallinn Declaration on egovernment

9 European Digital Ministers Tallinn Declaration on egovernment Full adoption of the principles of the EU egovernment Action Plan including the interoperability by default; National interoperability frameworks based on the European Interoperability Framework (EIF), and adhere to EIF for cross-border digital public services.

10 2017 Updated EIF EU Institutions and Member States to implement Communication, COM(2017) 134, 23 Mar 2017 "European Interoperability Framework Implementation Strategy" Annex 1: Interoperability Action Plan (5 focus areas, 22 actions) Annex 2: The European Interoperability Framework (mainly) supported by ISA²

11 EIF 2017 add-ons Alignment with policy development Alignment with emerging trends More focus on EIF implementation Digital Single Market (EIF revision in the Roadmap) Revised Directive on Public Sector Information eidas Regulation e-government Action Plan Interoperability governance Integrated service delivery Data/Information management European Interoperability Reference Architecture Security & privacy More concrete recommendations Point to specific solutions that can facilitate implementation Interoperability Action Plan 11

12 EIF 2017 structure

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15 EIF 2017 Principles & Recommendations example Underlying Principle 2: Openness

16 EIF 2017 Conceptual model & Recommendations example Use specs such as DCAT-AP (or extensions i.e. GeoDCAT- AP), Core Public Services Vocabulary, public services and interoperable solutions

17 Monitoring Interoperabilty in the EU National Interoperability Framework Observatory - NIFO Scope 28 EU Member States and EFTA countries for NIF egovernment factsheets for 28 EU Member States, EFTA countries, Turkey, FYROM as well as for the EC Analytical Capabilities Users can find best practices. View NIFO and egovernment factsheets. Find and share their own news and events items. End-users EU public administrations. National experts and policy officers. European Commission. ICT industry. Data Sources NIFs are updated by the responsible national authorities. NIFO and egovernment factsheets - data supplied by the national contact points. Main Outputs Yearly updates to the Analytical Model; Annual report on the State of Play on Interoperability in Europe.

18 Interoperability and EIF (previous version) Greece

19 EU Landscape Support by ISA/ISA² programmes

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21 Interoperability Maturity Model (IMM) Online Self-assessment Measure Interoperability Maturity of their Digital Public Services (based on EIF 2017) Already used for 17 Trans European Systems e.g. (eprior, Support for pre and post award phase of Public Procurement; IMI, International Market Information system; ECRIS, European Criminal Records Information System )

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24 EU Survey A tool for creating, managing and analysing online surveys and public consultations When is this solution for you? You would like to create and conduct multilingual online surveys or consultations with easy analysis of results. Key facts and figures: In 2016, more than 5,400 surveys were created with the tool, resulting in more than 1.7 million contributions. EUSurvey is available in 23 EU languages.

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26 Take Aways The EIF can give guidance to design your public digital services ISA² tools can help adhere to the EIF and can provide concrete solutions Share & Reuse EC continues supporting & monitoring the EIF (New monitoring mechanism is being built); Ongoing reflection around 'digital public administrations' support into the post 2020 MFF 26

27 More about the EIF: More about the ISA² solutions: 27

28 eidas implementation in Europe & InteroperabilIty BBs in Greece : eid & edelivery Antonis Stasis Ministry of Administrative Reconstruction Andriana Prentza, Jerry Dimitriou University of Piraeus, Dept. of Digital Systems e-democracy 2017 Workshop II : Interoperability Framework in Public Administrations 14/12/2017

29 Content eidas regulation type of actions eidas eid CEF support eidas e-delivery CEF Support The Architecture of Once Only Principle Conclusions 29

30 IDAS regulation (910/2014) Commission Implementing Decisions (1) eidas regulation: ensures that people and businesses can use their own national electronic identification schemes to access public services in other EU countries. EU 2015/296 of 24 February 2015 on procedural arrangements for MS cooperation on eid (PSC), EU 2015/1501 of 8 September 2015 on the interoperability framework (eidas Node), EU 2015/1502 of 8 September 2015 on setting out minimum technical specifications and procedures for assurance levels for electronic identification means (Low, Substantial, High), EU 2015/1984 of 3 November 2015 defining the circumstances, formats and procedures of notification 30

31 eidas regulation as interoperability for eid Legal: Regulation 910/2014 and Commission implementing decisions Organizational: Points of Single Contact Co-operation network Expert groups Semantics: Mandatory and optional attributes Technical: Sample implementation of eidas node 31

32 eidas regulation types of actions for eid implementation (Pre)-Notification peer review of national eid schemes Germany, Italy (enrolment, Lifecycle of eid means, Management) Implementation of eidas nodes Under development (21/28 MS) Planned (7/28 MS) Validation tests (10/28) completed 1 on going, 7 planned) CEF funded 27 projects ( ) e.g connecting services 32

33 eidas regulation types of actions for e-delivery implementation Commission implementing decisions: on going Sample implementation by EC Service providers Static connectivity tests i.e. Access Point Access Point Dynamic connectivity tests using Service Metadata Publisher (SMP) Software vendors Conformance tests AP AS4: 14 AP AS2 : 5 SMP:2 33

34 DOMAIN-SPECIFIC DATA CONSUMERS vice As Natio n BUSINESS REGISTRI AS DATA CONSUMER National Data Data s Aggregators Once Only Principle DOMAIN FEDERATION (Maritime, eproc, etc) ConsNatio OOP TOOP Federation of Federations umelayer nal o l DOMAIN-SPECIFIC DATA PROVIDERS /AGGREGATORS r GENERAL-PURPOSE DATA SOURCES OOP National Data Aggregators v 34 BUSINESS REGISTRIE AS DATA PROVIDERS

35 e-delivery and Once Only ONSUMER I DATA PROV De T d D P te Ob ODat Pr e is S Ru r O a Pr tai ep Pr nt Tr Dat ce M bl Tr mi P Pro Pr o n R a Se an Dat ap an 35

36 National OOP Layer D C D C D C Connector Connector D C 1. DC Data Request Connector TOOP e-delivery Architecture Submission of Data Request Cross Border MS SMP CEF e-delivery AP MS SMP CEF e-delivery AP 3. Send Data Request ity Rel CEF BDXL iab ilit y MS SMP 4. Receive Data Request CEF e-delivery AP CEF e-delivery AP MS SMP Connector Connector 5. Parse and root DC Data Request Connector D P D P D P 6. Process DC Data Request 36 D P D P D P D P

37 National OOP Layer D C D C 12. Process and root DP Data Respons Conne ector TOOP e-delivery Architecture Submission of Data Response Cross Border CEF e-delivery AP MS SMP 11. Receiver Data Response ity Rel CEF BDXL iab ilit MS SMP 10. Send Data Response CEF e-delivery AP 8. Transfor m and Submit DC Data Connector Respons e 7. Create Data Response D P D P D P D P MS SMP MS SMP D C Connector D C Connector CEF e-delivery AP y CEF e-delivery AP Connector Connector D P D P D P 37

38 Conclusions Interoperability promotes: reuse of processes e.g. enrolment in eid reuse of data e.g. attributes for eid, data for Once Only Principle Interoperability facilitates: Common investments e.g. CEF Sample implementations for eid and e-delivery The Creation of common test beds to validate the conformance with standards The exchange of experience in cross domain and cross border issues preparing generic Architecture and Solutions 38

39 Educating Public Administration on Interoperability Interoperability Maturity Model (IMM) Anastasia Papastilianou Research and Studies Officer 39

40 WHO WE ARE NCPALG - EKDDA is the national strategic public law entity, responsible for the training & consulting of the Hellenic Public Administration and Local Government EKDDA Institute Of Training - INEP National School for Public Administration and Local Government- ESDDA Documentation and Innovations Unit- MOTEK 40

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42 Institute of Training Educational Sectors Finance & Fiscal Policy ICT & Digital Services Administrativ e Reform & Decentralizati on Effectiveness & Transparency in the Public Administratio n INEP Sustainable Development Initial Training Social Policy 42

43 ICT Educational Sector Scope The scope of this particular field is to help Public Administration in digital transformation Aim Particular aims involve the Promotion of : Standards and Methodologies New Information and Communication Technologies and Tools Networks and ICT Infrastructure Open Data, Services and Software

44 On average we train about people which translates to approximately fourteen hundred different programs. Six thousand of those trainees focused on ICT and about a quarter of the programs being only ICT. Basic Educating Indicators of INEP Κατηγορίες On Average: INEP Statistics trainees per year, trainees per year on ICT Δράσεων: ICT training programs, 340 training programs on 44

45 Training Schedule dd.gr/ekdda/in dex.php/gr/ /

46 Problem: The Interoperability is a real problem in Greek Public Administration and in the EU. How well is a Public Service able to interact with other organisations through the exchange of information and reuse of services? How can we measure it? If you can t measure you can t solve it Priority: The Interoperability is Γιατί; Why IMM? 46

47 What is the evaluation target? Γιατί; 47

48 Example Γιατί; Σε συνεργασία με EE- ISA 48

49 Assessment Approach Γιατί; 49

50 Assessment Approach Γιατί; 50

51 Assessment Approach Γιατί; 51

52 Assessment Approach Γιατί; 52

53 ΙΜΜ Scoring System Γιατί; 53

54 EKDDA Training Approach In order to help solve the problem, EKDDA has cooperated with ISA to create systematic actions to promote Interoperability In EKDDA we call them the four Ds : Design the actions: a set of different training programs and workshops Development of curriculum and material Delivery of Programs 54 Γιατί;

55 Title: Αξιολόγηση Διαλειτουργικότητας Ηλεκτρονικών Υπηρεσιών -Interoperability Maturity Model -IMM Material : OER Repository of INEP Slidewiki

56 Phases and Thematic Areas 1st Phase : Basic Concept (Two days face to face) Main interoperability issues and concepts Basic Interoperable Public e-services Introduction to the Interoperability Maturity Model for electronic public services Detailed presentation of methodology, criteria and rating scale of the model Presentation of objectives, deliverables of essays and form working groups 2nd Phase : Implementation (10 days, e-learning ) distance Implementation and support Κατηγορίες 3rd Phase : Presentations (Two days face to face) Essay presentations Suggestions for configuring / extent the model to the national environments or Sectoral policies 56

57 Steps of ΙΜΜ Implementation PBL Approach P h P h a sp

58 In which cases can we use ΙΜΜ? 1. Service Design Γιατί; 2. Change or Reengineering of existing service 3. Creation of Service 4. Continued Self assessment of Service 58

59 1. Systematic Evaluation of existing service-self assessment method 2. A long term Service Interoperability comparison 3. Systematic comparison of different services within organization 4. Systematic comparison of the same service between different organizations or countries 5. Guidelines and Recommendations for service improvement Γιατί; The Added Value of Using ΙΜΜ 59

60 EKDDA s Past IMM Actions Certified Program and Educational Material Development Pilot assessment in GR Public Administration Train the Trainers Train in other Countries IMM program ran in Innovation Workshop in July 2016 to asses the Cyprus implementation of trials, to discuss with stakeholders, trainers and trainees, the customization and diffusion of the IMM. The proceedings have been uploaded on Dissemination %CE%99%CE%9C%CE%9C_2016.pdf : in other Projects, info days, web 60

61 Indicators for IMM Programs Educational N of Participants = 286 Ind N of Trainers = 50 N of Educational Hours =420 N Programs = 10 Material (500 ppts, 150 pages, 2 Models in Excel, 5 Questionnaires' etc.) 61

62 Evaluation of IMM Programs Educational Indicators: e from 1-10) Usefulness of IMM = 8.8 Necessity for Organizations = 8.5 Satisfaction = 8.8 Services N of Evaluated Services Indica = 100 IMM Score = 2.7 (2= 62

63 Γιατί; The Results of the IΜΜ Implementation 1. IMM should remain in the same format for all countries in the European Union. 2. All the documentation as well as examples of its application should be customized to fit into each country s interoperability policy 3. A lot of effort is needed for the promotion of interoperability and the provision of better electronic public service 63

64 Programs Relevant to IMM The Learning Path of Interoperability 2* 1 Basic Interoperability Issues and Concept The Interoperability Framework and Tools 3 Interoperability Maturity Model -IMM Delivery Training Methods: Face to face - F2F Blended Learning e- learning Open CourseWare

65 Relevant INEP Project: Slidewiki: NCPALG participates in the European research project SlideWiki, in the framework of HORIZON 2020, together with 16 other partners. The Aim The aim of the project is the participatory development and evaluation of OpenCourseWare and educational material as well as content with a specific aim to support EKDDA s vulnerable Opencoursewares: groups at European level. IMM:

66 EKDDA s next Steps for IMM Learning and Dissemination Activities Exploitation of IMM : usage in Greece/ at a Domain level/in other EU countries Exploitation of IMM usage Offer an OpenCourseware Info Days Workshops (e.g for NIF) Implementation Assessment Consultations via MOU with other Organizations

67 Thank you for your attention! Anastasia Papastilianou National Centre for Public Administration and Local Government (EKDDA) Address: 211 Pireos, Tavros Phone: