Building a Patient Centered Home

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Berniece Manning
6 years ago
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1 Building a Patient Centered Home

2 Phases of Construction Planning Construction Occupancy

3 Planning

4 COMPREHENSIVE PLAN REQUIREMENT FOR A SUCCESSFUL PROJECT

5 Plan Should Include: COMPETENT LEADERSHIP (PROJECT MANAGER) READINESS ASSESSMENT SELF EVALUATION IDENTIFY PROPER TEAM MEMBERS SURVEY STAFF AND PATIENTS ORGANIZATIONAL COMMITMENT IDENTIFY PROPER BUILDING TOOLS PATIENT SUPPORT SELF MANAGEMENT BEST PRACTICES

6 Construction

7 CONSTRUCTION COMPONENTS 1. Project Manager 2. Blueprint 3. On demand tools

8 PROJECT MANAGER 1. Ensures the project team completes the project 1. Project is delivered in budget, on schedule, and within scope 1. Selects the proper management tool

9 GOT BluePrint? 1. Blueprints serve as both instruction manual and map, showing exactly How a project should be constructed. 2. They show finished requirements, as well as information on any special requirements.

10 Getting Started Selecting a Blueprint NCQA Patient Centered Medical Home Recognition AAAHC Primary Care & Medical Home Accreditation The Joint Commission Primary Care Medical Home Certification URAC Patient Centered Health Care Home Practice Achievement

11 Blueprint Sections 1. Incorporate the Joint Principles of the Patient Centered Medical Home 2. Address the Complete Scope of Primary Care Services 3. Ensure the Incorporation of Patient and Family Centered Care Emphasizing Engagement of Patients, their Families, and their Caregivers 4. Engage Multiple Stakeholders in the Development and Implementation of the Program 5. Align Standards, Elements, Characteristics, and/or Measures with Meaningful Use Requirements 6. Identify Essential Standards, Elements, and Characteristics 7. Address the Core Concept of Continuous Improvement 7. Allow for Innovative Ideas 7. Care Coordination within the Medical Neighborhood 8. Clearly Identify PCMH Recognition or Accreditation Requirements 9. Ensure Transparency in Program Structure and Scoring 10. Documentation/Data Collection Requirements 11. Evaluations of the Program's Effectiveness and Implement Improvements Over Time

12 BUILDING TOOLS

13 QUALITIES OF A PCMH MANAGEMENT TOOL PCMH READY FEATURES BUSINESS ANALYTICS WORKLOAD REDUCTION REDUCES PAPER WORKFLOW AUTOMATION

14 LIVING IN A PATIENT CENTERED MEDICAL HOME

15 Occupancy

16 BEC0MING AND REMAINING PCMH READY MHDG suite supports current PCMH RECOGNITION AND ACCREDITATION standards/elements Track and enhance operational excellence for each site. Requirements linked to corresponding support documentation can be uploaded. Web enabled solutions that keeps your departments efficient, accurate, and compliant. Seamlessly integrated solutions designed to address critical operational challenges.

17 FEATURES Define requirements in the form of assessments, roles, tasks and critical assignments Online viewing of compliance related information Electronic forms and assessments created, loaded, and communicated to employees Work flow defined by supervisors to allow tasks to automatically route between employees and supervisors File upload feature to upload supporting information Web enabled products require no hardware or software installation and no IT department support

18 BUSINESS ANALYTICS Dashboard overview provides real time status report for decision makers Standards Compliance evaluated in real time Assigned vs. Completed tasks % Complete Employee Specific Compliance Critical Alerts for Must Have Elements. Points achieved and Recognition Level calculated dynamically

19 WORKLOAD REDUCTION PCMHAssure is all about automating and scheduling processes. Link workflow to compliance Entire tracking process managed collaboratively with employees online; no more s, binders, and Excel spreadsheets When a practice commits to the Patient Centered Medical Home model, tasks to be done rolls out to staff based on the defined schedule. Documents are all online, so there is no need to worry about filing. If an employee changes jobs, the new tasks for the new job immediately go into effect. PCMHAssure tells you what tasks need to be completed and what the deadline is, so there is no need to worry about logistics.

20 REDUCES PAPER All documents are created online and stay online No more typical paper schedules All PCMH documentation tracked and associated with employee

21 WORKFLOW AUTOMATION PCMHAssure allows Administrators, Managers and Supervisors to define who does what work. There is no need to micro manage a multi person process as the suite of products from PCMHAssure handles assigning the tasks to the correct person. Tasks tracked and associated with users and routed appropriately until complete Workflow is flexible so that it can be assigned to a supervisor, to an employee, a group, or to one of many people working with a particular job description.

22 MANAGING THE PATIENT CENTERED CARE TEAM Business Analytics Reduces Workload Reduces Paper Workflow Automation

27 Putting it all together Planning Construction Occupancy

28 THANK YOU!

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