2. Training provided by Community Living Windsor will be made available in an accessible format upon request.

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1 Health & Safety Manual Training CLW Employee Training Program Procedure PROCEDURES 1. Community Living Windsor will provide workshops and appropriate educational opportunities through invited speakers as well as other educational and training opportunities needed to strengthen workers values, knowledge and skills as part of their overall work responsibilities. 2. Training provided by Community Living Windsor will be made available in an accessible format upon request. 3. Employees should notify their Manager of their ongoing training needs and skill development. 4. The Manager, Support and/or Manager, Learning and Development will arrange for the training and/or education of employees and/or volunteers by providing information when available or utilizing existing community educational resources whenever possible. 5. The Manager, Support will inform the Operations Director of unmet training needs. 6. The Operations Director will allocate available training resources on a priority basis. 7. CLW employees are required to review the Policies and Procedures and the Health and Safety Policies and Procedures as assigned on SOP Tracker. 8. CLW employees are required to complete all assigned training modules and any accompanying quizzes on SOP tracker, and also attend any scheduled training sessions. 9. List of CLW employee training(but not limited to): Abuse Prevention Accessibility of Ontarians with Disabilities Act (AODA) and Customer Service Enhanced Fire Drills Fire Drill First Aid & CPR Health and Safety Infection Control Lift, Sling and Back Care Medication Administration and Documentation Mission, Values and Vision Statement Health & Safety Manual 1 of 5

2 Non Violent Crisis Intervention Safe Transportation WHMIS Workplace Violence 10. Training modules will be created on as needed basis to ensure that the training needs of the CLW employees have been met. Approved by: Executive Director Date: Sept Revision December 12, 2016 Health & Safety Manual 2 of 5

3 COMMUNITY LIVING WINDSOR TRAINING NEEDS & PLAN TRAINING NEED & Assigned Health & Safety Policies & Procedures Online, SOP Tracker Assigned Policies & Procedures Quality Assurance Measures Online, SOP Tracker On line Upon hire As needed Abuse Prevention Online, SOP Tracker Advocates Against Abuse Accessibility of Ontarians with Disabilities Act (AODA) and Customer Service Online, SOP Tracker Safe Transportation Online, SOP Tracker Safe Transportation In Person, Safe Transportation Practices Committee Evaluation Lift, Sling and Back Care Online, SOP Tracker Lift, Sling and Back Care Medication Administration and Documentation Medication Administration and Documentation In Person, Back Care Committee Evaluation Online, SOP Tracker In person Case Studies Health & Safety Online, SOP Tracker Health & Safety Manual 3 of 5

4 TRAINING NEED & Workplace Violence Prevention and Protection Online, SOP Tracker Workplace Violence Committee WHMIS Online, SOP Tracker Infection Control Online, SOP Tracker Fire Drill Online, SOP Tracker CLW Employee Orientation Program AIMS Case Management System TriCarm Scheduling Software Newly hired staff In Person Executive Director Operations Director Director, Human Resources Director, Support Manager, Health & Wellness Manager, Support Manager, Learning and Development Union Representative Advocates Against Abuse People We Support As Needed Newly hired staff In Person, AIMS Implementation Group Upon Hire Newly hired staff In Person, TriCarm Implementation Upon Hire Group, On Line, SOP Tracker CLW Employee Orientation Program Any transferred or promoted staff In Person, Manager, Support Support Coodinator As Needed Health & Safety Manual 4 of 5

5 TRAINING NEED & First Aid/CPR Non Violent Crisis Intervention Job Hazard Analyses Team Meetings JHSC Template of H & S Topics Health & Safety Topics Procedure Direct Support In Person, In house First Aid Instructor Every 3 Professionals years staff In Person, In House NVCI Instructors Management Online, SOP Tracker JHSC staff Managers Every 3 months Meeting minutes Online, SOP Tracker Routine Acts of Daily Living Applicable Staff In person, Healthcare providers As Needed Health & Safety Manual 5 of 5