Electronic Onboarding Update

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Angelica Phelps
6 years ago
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1 Electronic Onboarding Update National Operations July

2015 Operational Objectives Strategic Vision: Growth share of

intelligent sales/recruiting analytics based selling/recruiting

field steering pricing ACA recruiting talent attraction employer

2 2015 Operational Objectives Strategic Vision: Growth share of wallet market share client experience cross selling NPS intelligent sales/recruiting analytics based selling/recruiting activity based field steering: client/recruiting head count field steering pricing ACA recruiting talent attraction employer brand engagement retention employee value proposition growth and development NPS 2

3 What s new? What s better? Goal: Improve the efficiency of our talent hiring process Ensure Randstad s EEOC compliance Improve overall Talent Experience!

4 What s in it for you? The manual rehire process is such a pain! And I really don t like having to ask talent the felony question. I wish the process could be easier! 4

5 New Features in Electronic Onboarding Rehire package electronic! Felony question (and follow-up questions) talent completes online! Drug and Alcohol Policy hard stop! Randstad's Talent Guidebook electronic! Simplified Health Benefits Guide Several state-specific forms triggered automatically 5

6 prescreen & hire process Candidate pre-screen Qualified? Yes Schedule in-person interview Acceptable assessment scores for line of work? Yes Interview candidate using appropriate template No No Redirect Redirect Redirect Redirect Qualified? Yes Conduct references No Redirect Redirect Are reference results acceptable? Yes Make conditional offer of employment No Redirect Redirect 6 Conditions agreed to? Yes Administer client specific assessments if required Conduct talent orientation and safety orientation Talent completes electronic onboarding & client paperwork Assign talent to the order or proactively skill market No Redirect Redirect See following slides for list of forms!

7 7 Remember: job-specific interview templates!

8 Sending the Electronic Onboarding Package 8

9 Talent Experience - what the talent will see 9

10 Randstad Onboarding Electronic PIN Candidates will electronically acknowledge each page of the Hire Package by entering a PIN that they create themselves on the first page of the packet. Instructions to create their PIN are included on that same page 1 0

11 1 1 Welcome to Onboarding

12 12 Verify/update personal information

s standard talent guidebook (NOT RIS client specific) Timekeeping policy Health

13 Company Policies New forms in the package: Drug and Alcohol Policy - receipt and consent (hard stop) Criminal History Questionnaire Electronic version of Randstad s standard talent guidebook (NOT RIS client specific) Timekeeping policy Health Benefits Summary State-specific Absentee, Pregnancy, and Workers Compensation Policies 13

14 14 Drug & Alcohol Policy and consent!

15 15 If they refuse.

16 16 Background authorization

17 17 Criminal history questionnaire

18 Felony conviction Q&A Q: Do I need to run a background check if the candidate discloses a felony? A: It depends. Under Randstad's felony guidelines, you must run a background check when a candidate discloses a felony IF you wish to hire the candidate. If the candidate discloses a felony that you determine disqualifies the candidate from further consideration for the position that you are filling, then you can redirect the candidate without ordering a background check. Q: What do I say to a candidate who discloses a felony that I determine disqualifies him from the position I am filling? A: Thank him for his interest in the position but that he fails to meet all qualifications for the position. Q: What if he asks me specifically if it was because of his disclosure on the felony questionnaire? A: You can tell him that what he revealed on the felony questionnaire disqualified him for the job position you were filling. 18

19 19 Final step of EOB package

20 Sending a Re-Hire package Woo hoo! No more paper! No more scanning! I love the new ELECTRONIC Rehire package! 20

21 21 Re-hire package

22 22 Re-hire package continued:

23 Final steps of the Rehire process Once the talent has completed and submitted the Re-Hire package you can review the information in RFO (same as the hire package) Remember to validate that the talent s W4 and direct deposit or Paycard information is up-to-date - the talent can update this information through Self Service if necessary - these steps are not currently part of the electronic rehire process 23

24 Next steps Get any in progress packages completed before end of day Thursday, or if you can, hold any new invites until Friday (During the go-live process Thursday night, any in progress packages will be cancelled) Company-wide go live 7/31 Review the Randstad hiring process and ensure that you and your team are familiar with the correct order of the hiring forms and process Begin using the improved Electronic Onboarding package to hire and rehire your talent beginning Friday! 24

25 Recap Which improvement to EOB are you most excited about? How will these enhancements help make your job easier? What questions do you have? 25

26 Appendix If you must hire a talent using paper forms (the manual process) ensure that you are providing the documents in the correct order. Utilize the New hire /rehire process flow chart (and links to documents on Workplace) on the following slides 26

27 New hire documents provided to the Talent AFTER the Conditional Offer of Employment! If using the paper versions of the documents listed below, the appropriate Company Name (Randstad or Randstad US, LP; or Randstad Inhouse Services, LP) must be typed into all of the blanks in the form prior to saving/printing/copying. Paper Application if not applying online Drug and Alcohol Policy Certificate of Receipt (Drug and Alcohol Policy) Applicant Consent or Refusal Form (Drug and Alcohol Policy) FCRA Summary of Rights Background Check Disclosure Form - CA and NY Additional Forms Required! Background Check Authorization Criminal History Questionnaire EEOC Harassment and Discrimination Policy Company Policies Acceptable Use Policy External Talent Guidebook Employment Policies and Procedures (Standard form) - AL, FL, ID, IA, MI, MN, NJ, TN Probationary Period Policy (not for CA or FL) - FL, OK Safety Policies and Procedures Arbitration Agreement (not for CA or OR) - CA, OR Timekeeping Policy Health Benefits Policy Workers Compensation Policy State Specific Wage Form(s) and/or mandatory handouts Call In Form for North Dakota or Minnesota Only 2

28 If talent select to be paid via direct deposit they will be prompted to add their routing and account number. If talent select to be paid via a Money Network card, the Randstad employee must issue the card to the talent and input the account number in the talent record in RFO. Payroll Employee Pay Selection Record - Direct Deposit Authorization form - Money Network Authorization form - NY and NH W-4 State Tax Form I9 Talent complete section 1 of the I-9 form. Randstad employees complete section 2 of the form, and upload copies of the talent s documents to ADP. I-9 Once the talent has completed the Electronic Onboarding Package: Submit Onboarding Package, the I acknowledge box and clicked the blue Electronic Acknowledgement button the WOTC process begins. WOTC WOTC - Spanish Version 2

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