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1 Industrial Safety & Health Review Mid-Term Some Follow-Up Ergonomics Information Articles: Current Events In Safety Business Continuity Planning Safe Meetings for HR Professionals 1 Business Continuity Planning Tom Brandon, CPP, CUSA Spring Office (619) Fax (619) fortressec@cox.net 2 A failure to plan is 3
2 Why BCP? Emergency Response Requirement Stakeholders, Community, Employees, Critical Infrastructure Contract Requirements Coordination between suppliers, government and customers 4 Back ground: Ivan Katrina Sarbanes-Oxley 9 11 Attacks USS Cole Mumbai Witch Fires Cedar Fires Mexicali Earthquake To name a few 5 What could go wrong? Critical personnel Can't account for Critical buildings, facilities Inaccessible, destroyed Equipment (hardware) Communications Software and data Third-party services Utilities 6
3 Elements on Business Continuity Planning Threat Assessment Business Assessment Resources Key Considerations Testing Employee Preparation At work At home 7 Threat Analysis: Likelihood of Occurrence Earthquake Impact of Occurrence: Severity Civil Unrest Flooding Tsunami Pandemic Wildfire Arson,Sabotage 8 Threat Assessment History Industry Region Research Vulnerabilities Assets Prioritization Man-made Terror Sabotage Vandalism Workplace Violence Political Accidental Natural 9
4 Business Assessment: Critical Functions Key People Key Vendors Vulnerable Resources 10 Crisis Management Alternate worksite(s) Mutual assistance agreements Emergency supplies Crisis Management roles Incident Command System Automatic Activation of Emergency Operations Center Alternative power sources Access to BCP documents Rescue and Life Safety 11 Crisis Communications Emergency Hotline Predetermined employee accounting process Emergency Contact Information Contact info for key vendors Internal and External Pre-Determined Updates Conference Bridge Alternate channels Cell, Satellite phone Offsite storage 12
5 Business or Operational Recovery Written restoration plan Web-based? thumb drive? Hard copy? Multiple suppliers? Alternatives? Prioritize restoration: Which operations first? Time Line Time Line: 0-2: hours safety, rescue. Activate BCP 2-6 hours: Damage assessment account for personnel. Internal & External Communications Day 1, Day 2, etc. 13 Risk Management Identify Exposures Consider avoidance of exposure Segregate critical resources (including people) Duplication of resources: Cross-training, back-up copies, etc Consider transfer of risk Risk financing considered as part of financial planning? 14 Ethics Ethics barometer? Communicated ethics and values? Annual outside review Compliance with Sarbanes Oxley Examine business partners and vendors for active ethics program 15
6 BCP Plan Practice Commit to annual exercises Get top Executive Support Encourage departments to conduct: mini exercises. Select realistic scenarios Encourage learning opportunities Clear the calendar Introduce a scenario Have referees to rule on some solutions. 16 BCP Plan Practice (cont.) Break into groups Debrief, Introduce update Debrief and introduce updates 3-4 more times Have groups report out: Learning, changes needed Action plan with accountabilities before adjournment. Set the next exercise 17 More Best Practices Make BCP preparation and exercise a routine part of your business operations Have emergency equipment and stores Educate employees on the importance of home emergency preparation. Make resources available:
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