December 5, 2011 Washington, DC. Nico Pronk, Ph.D. HealthPartners Health Promotion Department HealthPartners Research Foundation
|
|
- Lauren Lambert
- 6 years ago
- Views:
Transcription
1 Addressing the Value Proposition of Worksite Health Promotion IOM Committee on Valuing Community-Based, Non-Clinical Prevention Policies and Wellness Strategies December 5, 2011 Washington, DC Nico Pronk, Ph.D. HealthPartners Health Promotion Department HealthPartners Research Foundation Harvard School of Public Health
2 Questions to be Addressed How can worksite health promotion programs optimize the likelihood that employers find value in them? How can program design elements be identified and utilized that are informed by evidence of effectiveness? What kind of simple methods can be deployed to support implementation practitioners in monitoring program impact (and value)?
3 Agenda Making decisions based on evidence Moving beyond limitations of available evidence Practice and Research Connected model Design for outcomes Framework for action Practical reality of practitioners Simple method for monitoring programs Discussion
4 What Works? What is the evidence that shows interventions can Effectively reduce health risks at the workplace Reduce healthcare costs Increase productivity Improve morale Optimize employee engagement? What are the best practices and essential elements of interventions to reduce health risks?
5 Recommendations for Assessment of Health Risk with Feedback (AHRF) from the Community Guide AHRF includes both health assessments and biometric screenings The Task Force finds insufficient evidence to determine the effectiveness of AHRF when implemented alone The Task Force recommends the use of assessments of health risks with feedback when combined with health education programs, with or without additional interventions, on the basis of strong evidence of effectiveness in improving one or more health behaviors or conditions in populations of workers
6 Workplace Wellness Programs Reduce Costs ROI LITERATURE REVIEW Systematic review and metaanalysis Conclusion: Worksite health promotion programs can generate positive ROI for medical-and absenteeism-related savings: medical: 3.27 : 1 absenteeism: 2.73 : 1
7 Workplace Wellness as a Strategic Business Imperative Companies across a variety of industries report benefits: Lower health care costs Greater productivity Higher morale ROI can be as high as 6:1 Six Essential Pillars for Successful Programs: 1.Engaged leadership at multiple levels 2.Strategic alignment with the company s identity and aspirations 3.A design that is broad in scope and high in relevance and quality 4.Broad accessibility 5.Internal and external partnerships 6.Effective communications
8 Program Design Essential Elements of Successful Programs Organizational Culture and Leadership 1. Develop a Human Centered Culture 2. Demonstrate Leadership 3. Engage mid-level management Program Design 4. Establish clear principles 5. Integrate relevant systems 6. Eliminate recognized occupational hazards 7. Be consistent 8. Promote employee participation 9. Tailor programs to the specific workplace 10. Consider incentives and rewards 11. Find and use the right tools 12. Adjust the program as needed 13. Make sure the program lasts 14. Ensure confidentiality Program Implementation and Resources 15. Be willing to start small and scale up 16. Provide adequate resources 17. Communicate strategically 18. Build accountability Program Evaluation 19. Measure and analyze 20. Learn from experience TOTAL WORKER HEALTH
9 Moving Beyond Available Evidence Evidence of what works needs to be applied in the context of the workplace environment Inflexible focus on program fidelity may limit adoption of programs with sustained success Practice-based evidence can only be generated if solutions are successfully implemented Worksite health promotion programs will only deliver on their promise when supported as a business strategy with leadership support and accountability Successful translation of available evidence into practical solutions is paramount
10 Knowledge Translation From efficacy research to effectiveness research to practical applications Research-informed practice to evaluation, action research, or participatory research to new hypotheses generation Practice-informed research
11 Research-Informed Practice Path Efficacy Research Systematic Reviews RE-AIM Effectiveness Research Observing Summarizing Reflecting Translation Curve Sensing Presencing Standardizing Piloting Prototyping Drafting 4-S Practice Implementation Process CQI, TQM, Six Sigma, PDSA Research Hypothesis Generation Action Research Spirals Participatory Research Practice-Informed Research Path
12 Practice and Research Connected Translation of researchbased learnings into practical solutions Translation Curve
13 Translation Curve Observing Standardizing Summarizing Piloting Reflecting Prototyping Sensing Drafting Presencing
14 Observing Standardizing Seeing reality with a new set of eyes. Objectively Summarizingaccessing what is Piloting known using tools and techniques that reflect current evidence; not merely gathering information Reflecting Prototyping that confirms preexisting assumptions. Being open to absorb available knowledge and information Sensing in a non-judgmental Drafting way. Presencing Translation Curve
15 Translation Curve Observing Summarizing Reflecting Sensing Standardizing Taking stock of what is known about Piloting a specific topic in the context of program structure, process, and outcomes. Prototyping This step includes the identification of knowledge Drafting gaps. Presencing
16 Translation Curve Observing Standardizing Summarizing Reflecting Sensing Contemplating and Piloting uncovering the meaning of what has been observed. In so doing, Prototyping uncovering the possibilities and intention of what may need to be done in Drafting order to generate a new solution. Presencing
17 Observing Summarizing Reflecting Sensing Presencing Translation Curve Standardizing By considering the potential solution as part of a new Piloting mental model or paradigm (rather than reflecting in the context Prototyping of mental models that are based on past experience), Drafting an emerging new purpose, will, and ideas for action are uncovered.
18 Observing Standardizing The point at which there is a recognition of what the solution will be like. Summarizing The vision of what needs Piloting to be created presents itself and clarity of purpose Reflecting initiates the emergence Prototyping of the new reality. Presencing reflects the point at which the future emerges into Sensing Drafting the present. Presencing Translation Curve
19 Translation Curve Observing The first step in building the practical solution as Summarizing the team creates the new reality by sharing their plans, Reflecting thoughts, and ideas. This step generates the blueprint Sensing for the new application. Standardizing Piloting Prototyping Drafting Presencing
20 Translation Curve Observing The first attempt at building the solution so it Summarizing can be tested, improved upon, and prepared for initial Reflecting market-readiness. Lots of customers and consumer insights are Sensing gathered at this stage. Standardizing Piloting Prototyping Drafting Presencing
21 Testing Observing of the most promising prototype(s) in a real-world situation that is highly Summarizing reflective of the marketplace in which this practical solution Reflecting has to perform. This stage allows for final adjustments to the product Sensing prior to full production. Presencing Translation Curve Standardizing Piloting Prototyping Drafting
22 Translation Curve Observing Standardizing Full implementation of the new solution in the market according to a newly Piloting created or established method and process that is Reflecting routinely followed Prototyping optimize performance and reduce variance in outcomes. Summarizing Sensing Drafting Presencing
23 Translation Curve Tools Observing Systematic Reviews Summarizing Standardizing Piloting RE-AIM Reflecting Sensing Drafting Prototyping 4-Ss Presencing
24 Practice and Research Connected
25 Comprehensive Evidence-informed Person-centric 4 Steps of Simple Design 1. DESIGN Participation Satisfaction Willingness to refer 2. EXPERIENCE Modifiable behavior Quality of life Human performance 3. HEALTH & PRODUCTIVITY Reduced Utilization Productivity improvement Cost-effectiveness 4. ROI
26 Generating Value for Stakeholders Possible Simple Socially rewarding Make Being Healthy and Productive Financially rewarding Personally relevant Organizationally relevant Community connected Levels of Influence Individual Interindividual Organizational Environmental Exceptional Customer and User Experience Outcomes Health Productivity Financial / ROI Source: Pronk, NP. Journal of Physical Activity and Health, 2009, 6 (Suppl. 2), S220-S235.
27 Practical Reality Simple methods are important in day-to-day program implementation and administration Focus on most meaningful and impactful factors Population definition Penetration Implementation Participation Effectiveness Population health impact may be positioned as the multiplicative result of four distinct impact measures Impact measures are integrally related if any one measure equals zero, total impact equals zero
28 The PIPE Impact Metric Penetration The proportion of the target population that is reached with invitations to engage in the program or intervention Implementation The degree to which the program has been implemented according to its work plan Program Investments Participation The proportion of invited individuals who enroll in the program according to program enrollment and tracking mechanisms Effectiveness The rate of successful participants Success may be defined in multiple ways, e.g., number of individuals meeting a certain standard or threshold, number of steps per day compared to baseline, etc. Program Returns
29 PIPE Impact Metric Example Population Health Impact = (Penetration)(Implementation)(Participation)(Effectiveness) Worksite walking program Population = 10,000 employees Penetration: 98% received program invitation (9,800/10,000) = 0.98 Implementation: 85% of work plan successfully implemented 85% = 0.85 Participation: 1,666 employees enroll in the program (1,666/9,800) = 0.17 Effectiveness: 750 employees met success criterion (750/1,666) = 0.45 Program Impact: (0.98)(0.85)(0.17)(0.45) = = 6.37%
30 References Baicker K, Cutler D, Song Z. Workplace Wellness Programs Can Generate Savings. Health Affairs (Millwood). 2010; 29(2). Published online 14 January Berry LL, Mirabito AM, Baun WB. What s the hard return on employee wellness programs? Harvard Business Review 2010 (December);88(12): NIOSH Essential Elements List (see Pronk NP. Practice and research connected: A synergistic process of translation through knowledge transfer. In: Pronk NP, Ed. ACSM s Worksite Health Handbook, 2 nd Edition. Human Kinetics, Inc. Champaign, IL, Pronk, NP. Physical activity promotion in business and industry: Evidence, context, and recommendations for a national plan. Journal of Physical Activity and Health, 2009, 6 (Suppl. 2), S220-S235. Pronk NP. Designing and evaluating health promotion programs: Simple rules for a complex issue. Disease Management & Health Outcomes 2003;11(3): What works in worksite health promotion. Systematic review findings and recommendations from the Task Force on Community Preventive Services. American Journal of Preventive Medicine 2010 (February);38(2) Suppl 2.
31 Thank You!
How do we define, measure, and implement Total Worker Health TM?
How do we define, measure, and implement Total Worker Health TM? Glorian Sorensen, Deborah McLellan, Gregory Wagner, Jack Dennerlein Harvard School of Public Health Center for Work, Health and Wellbeing
More informationA Culture of Caring Energized by Wellness
A Culture of Caring Energized by Wellness William B. Baun, EPD, CWP, FAWHP Wellness Officer, MD Anderson Cancer Center President, National Wellness Institute wbaun@mdandeson.org/ William B. Baun, EPD,
More informationPresenter: Izabela Schultz PhD
Presenter: Izabela Schultz PhD Research Team: Marc White, Shannon Wagner, Izabela Schultz, Rick Iverson, Janusz Kaczorowski, Eleanor Murray, Sue Bradley, Vernita Hsu, Lisa McGuire, Werner Schulz Creating
More informationJane Roy, PhD. Associate Professor & Program Co-ordinator Kinesiology Program, University of Alabama at Birmingham
Jane Roy, PhD Associate Professor & Program Co-ordinator Kinesiology Program, University of Alabama at Birmingham jroy@uab.edu Corporate/worksite wellness programs are designed to create an environment
More informationWORKPLACE HEALTH PROMOTION
WORKPLACE HEALTH PROMOTION Main Resources Publication date: 10/1/2014 **Disclaimer: the information in this presentation is not intended to be legal, medical, or financial advice; please consult with your
More informationCreating Wellbeing at Work. Presentation by Graham Lowe Health Promotion Agency workshops September 15, 17 & 19, 2014
Creating Wellbeing at Work Presentation by Graham Lowe Health Promotion Agency workshops September 15, 17 & 19, 2014 Focus Wellbeing & performance Healthy organizations Culture & leadership Actions you
More informationPSYCHOLOGICAL HEALTH AND SAFETY IN THE WORKPLACE
PSYCHOLOGICAL HEALTH AND SAFETY IN THE WORKPLACE CSA Z1003 13/BNQ 9700 803/2013 ESDC OPEN HOUSE 2015 Andrew Harkness Strategy Advisor, Organizational Health Initiatives Workplace Safety and Prevention
More informationStudy Design Considerations for Measuring the Effectiveness of TWH Programs
Study Design Considerations for Measuring the Effectiveness of TWH Programs NIOSH 2 nd International Symposium to Advance Total Worker Health NIH Campus, Bethesda MD -- May 8-11, 2018 Ron Z. Goetzel, Ph.D.
More informationHR Manager s Guide to Employee Wellness Programs
INDEX A Absence management, 10.0 active short-term and long-term claims, 10.1 sample claims update form, 10.1.1 maintaining contact with employees on medical leave, 10.3 sample template for keeping in
More informationDesigning a Competency Based Model for Performance Management. Presented by:
Designing a Competency Based Model for Performance Management Presented by: April 11, 2013 Topics Why Performance Management? Trends Core of the Matter Three Common Options Is It Right for You? Lessons
More informationOPPD Business Transformation
OPPD Business Transformation Best Place to Work Strategic Initiative Board of Directors Update November 14, BPTW Overview/Scope Current State Opportunity How We ll Do It Future State OPPD is transforming
More informationStrategic Planning. Leadership Development
Strategic Planning Strategic Planning is critical to successfully drive high performance. High performing organizations define common values, build a shared vision, identify highest level strategic priorities,
More informationDeveloping a Policy & Governance Framework for an Operational Learning Health System Discussion with the NCHICA Informatics & Analytics Roundtable
Developing a Policy & Governance Framework for an Operational Learning Health System Discussion with the NCHICA Informatics & Analytics Roundtable April 7, 2015 What is a Learning Health System? IOM Report
More informationThe Importance of Establishing a Culture of Health
The Importance of Establishing a Culture of Health Steven M. Schwartz, PhD Director of Outcomes Research & Data Analytics Wellness & Prevention, Inc. The Importance of Establishing a Culture of Health
More informationVoluntary Protection Programs (VPP) 101
Development, Validation, Implementation and Enhancement of a Voluntary Protection Programs Center of Excellence (VPP CX) Capability for Department of Defense (DoD) Voluntary Protection Programs (VPP) 101
More informationFOR. Developed by The Maine Commission for Community Service 38 State House Station, Augusta, ME
COMPETENCIES FOR MANAGERS OF VOLUNTEERS Novice to Expert Continuum --------------------------------------------------------------- MANAGING SELF: TRAITS AND CORE COMPETENCIES ---------------------------------------------------------------
More informationWorkplace Wellness Initiative
What is Workplace Wellness? Workplace wellness is defined as an organized, employersponsored program that is designed to support employees (and sometimes, their families) as they adopt and sustain behaviors
More informationW. R. Long, P. Eng., PMP May, 2015
W. R. Long, P. Eng., PMP May, 2015 PM Career Growth = The Right Project + Flawless Execution Themes. Why What Value proposition Competency evolution PMI approach Industry approach How To guide Competency
More informationSTRATEGIC FRAMEWORK FOR THE MANAGEMENT OF MENTAL HEALTH IN THE POLICING WORKFORCE
STRATEGIC FRAMEWORK FOR THE MANAGEMENT OF MENTAL HEALTH IN THE POLICING WORKFORCE A Principles-based Approach Overview Background It is well documented that effective prevention and management of mental
More informationAnn Mirabito Hankamer School of Business Baylor University. Institute of Medicine Workshop on Workforce Resiliency September 15, 2011
Ann Mirabito Hankamer School of Business Baylor University Institute of Medicine Workshop on Workforce Resiliency September 15, 2011 Present findings from original research on effective workplace wellness
More informationManaging Employment Programs
Managing Employment Programs Ensuring Successful Outcomes Sue Killam, M.Ed., CESP, CWIC Laura Stazio, M.Sc., CESP LSU HSC Human Development Center www.hdc.lsuhsc.edu/employment Mission Statement The CRP
More informationWorkplace Change Management. November 11, :00-1:30 p.m.
Workplace Change Management November 11, 2008 12:00-1:30 p.m. Today s Speakers Glenn Dirks Director, Consulting Services Facet Teletrips Peter Miscovich Managing Director Jones Lang LaSalle Susan Mitchell-Ketzes
More informationUsing Implementation Science to Improve Research and Practice in K-12 Schools
Using Implementation Science to Improve Research and Practice in K-12 Schools Alicia G. Dugan, Ph.D. UCONN Department of Medicine Division of Occupational and Environmental Medicine D&I and Health Research
More informationCertified Human Resources Professional (CHRP) Competency Framework
Certified Human Resources Professional (CHRP) Competency Framework 11.15 Table of Contents About the CHRP... 3 Application of the Competency Framework... 3 Path to Obtain the CHRP... 4 Maintaining the
More informationIntroduction to Balanced Scorecard
Introduction to Balanced Scorecard Dave Erickson MFMER slide-1 Disclosures Relevant Financial Relationship(s): Nothing to Disclose Off Label Usage: Nothing to Disclose MFMER slide-2 1 Dave Erickson Senior
More informationthe council initiative on public engagement
public engagement at the city of edmonton share your voice shape our city the council initiative on public engagement public engagement framework CITY OF EDMONTON JANUARY APRIL 2017 25 The City of Edmonton
More informationFrom Wellness to Peak Performance. Create a culture of health to boost employee health and productivity
From Wellness to Peak Performance Create a culture of health to boost employee health and productivity Advocacy Tailored Insurance Solutions Peace of Mind From Wellness to Peak Performance ebook Create
More informationKandiyohi-Renville Quality Improvement Plan
Kandiyohi-Renville Quality Improvement Plan 2015-2019 A plan for improving health, well-being and quality of life in our community. December 2014 This page intentionally blank 1 A Plan for improving health,
More informationBusiness Process Improvement by Evans Incorporated
Business Process Improvement by Evans Incorporated A HUMAN-CENTERED INNOVATION SOLUTION HOW EVANS VIEWS BUSINESS PROCESS IMPROVEMENT Evans Incorporated s unique brand of Business Process Improvement (BPI)
More informationThe OmniWell Model. A wellness partnership for business owners and their employees. Team Excellence, Inc. Houston, Texas
The newest component of an award-winning HR System developed by Team Excellence, Inc. Houston, Texas The Economic Crisis of Healthcare?? Threatens a company s financial stability for some even survivability
More informationEXECUTIVE SUMMARY ACCOUNTABILITY. SFY STRATEGIC PLAN Oklahoma Department of Human Services
EXECUTIVE SUMMARY SFY 2019-2020 STRATEGIC PLAN Oklahoma Department of Human Services 1 STRATEGY MAP SFY 2019-2020 OUR MISSION We improve the quality of life of vulnerable Oklahomans by increasing people
More informationThe healthy business strategy tool. The Healthy Business Coalition
The healthy business strategy tool The Healthy Business Coalition DEFINITION 2 Healthy Business [hel-thee biz-nis] (noun) A management approach that seeks to create value and optimize performance by improving
More informationReproductive, Maternal, Newborn, and Child Health Rapid Health Systems Assessment
Reproductive, Maternal, Newborn, and Child Health Rapid Health Systems Assessment www.mcsprogram.org May 2017 This assessment is made possible by the generous support of the American people through the
More informationCommunity Resources Assessment Training
Communities That Care Community Resources Assessment Training Next Steps Participant s Guide Module 5 Module 5 Table of Contents Page Module 5... 5 3 We are here.... 5 4 Module 5 goal... 5 5 Objectives...
More informationHow to become a Healthy Workplace Online Module Objectives
How to become a Healthy Workplace Online Module Objectives MODULE 1: The learning objectives for the Introduction to Health & Productivity Management module are to: Section 1 Integrated Health Management
More informationUsing HR Analytics to Build a Business-Focused HR Strategy. Scott Mondore, Ph.D. Strategic Management Decisions
Using HR Analytics to Build a Business-Focused HR Strategy Scott Mondore, Ph.D. Strategic Management Decisions Learning Objectives A step-by-step process for building an HR strategy How to connect people
More informationSee the world. differently. Embrace change and profit from marketplace uncertainty
See the world differently Embrace change and profit from marketplace uncertainty You understand the need to adapt your business to changing landscapes. The question is, how can you make sure your executive
More informationOperational Excellence in Healthcare. Creating a Culture of High Reliability: Management System Fundamentals
Operational Excellence in Healthcare Creating a Culture of High Reliability: Management System Fundamentals OUR VIEW Set, Met, Reinforced The Key to Experience Management We believe that your brand, operations
More informationBuilt on Values Overview. SLIDE 1: Built on Values Overview, Ann Rhoades and Gayle Watson. People Ink
SLIDE 1: Built on Values Overview, Ann Rhoades and Gayle Watson People Ink 2015 1 SLIDE 2: Good to Great: Why Some Companies Make the Leap and Others Don t, a bestselling management book written by Jim
More informationDeveloping and implementing Total Worker Health TM approaches in small to medium sized businesses
Developing and implementing Total Worker Health TM approaches in small to medium sized businesses Deborah McLellan, PhD, MHS NIOSH Total Worker Health Symposium October 7, 2014 TWH using vendors in manufacturing
More informationTransforming Healthcare Organizations. Healthier Workers. Healthier Leaders. Healthier Organizations.
Transforming Healthcare Organizations Healthier Workers. Healthier Leaders. Healthier Organizations. Acknowledgements: Authored by Dr. Graham Dickson, LEADS Canada The following document is a summary of
More informationInternal Management Consulting Competency Model Taxonomy
AIMC National Conference April 10-13, 2005 Internal Management Consulting Competency Model Taxonomy Adapted from the ASTD Competency Study: Mapping the Future New Workplace Learning and Performance Competencies.
More informationWellness: From Workplace to Washington
Wellness: From Workplace to Washington Presented by Joshua J Weber, FSA, MAAA, FLMI Agenda Wellness in the Wheel Conclusion Information taken from: http://www.fittogethernc.org/workplacewellnessabout.aspx
More informationPerformance Partnership Pilots (P3)
Performance Partnership Pilots (P3) TUESDAY, SEPTEMBER 30, 2014 Restoring the Promise of Opportunity for All Creating a clearer path to postsecondary education and careers More than 5 million disconnected
More informationA Good Job: Campus Employment as a High-Impact Practice Marianna Savoca, PhD
A Good Job: Campus Employment as a High-Impact Practice Marianna Savoca, PhD https://www.linkedin.com/in/mariannasavoca/ Agenda Higher education landscape re: Student Employment SE Design Approaches:
More informationNurturing Staff Wellness
Our mission is to coalesce, inspire and support the Head Start field as a leader in early childhood development and education. Nurturing Staff Wellness Creating a Staff Wellness Program Developing and
More informationCounty of Sonoma Human Services Department. Strategic Road Map
County of Sonoma Human Services Department Strategic Road Map 2016 2020 Table Of Contents From The Director... 2 Department Profile... 3 Background... 4 HSD Strategic Priorities... 5 HSD Strategic Road
More informationCONTINUOUS QUALITY IMPROVEMENT IN CHILD WELFARE
CONTINUOUS QUALITY IMPROVEMENT IN CHILD WELFARE MODULE 1: AN INTRODUCTION TO CQI NORTHERN CALIFORNIA TRAINING ACADEMY CENTER FOR SOCIAL SERVICES RESEARCH, UC BERKELEY CHAPIN HALL AT THE UNIVERSITY OF CHICAGO
More informationS & T Management Core Competency Profile
(Publié aussi en français sous le titre Profil des compétences essentielles des gestionnaires en S-T) Table of Contents Overview...1 1.0 Technical...1 1.1 Possesses knowledge of, and demonstrated ability
More informationA Guide to Employee Development and Review Scheme Professional/General Managers
A Guide to Employee Development and Review Scheme Professional/General Managers Edition 1.0 Human Resources ManagerToolkit Table of Contents Table of Contents... 2 Introduction... 3 Manager Responsibilities...
More informationAkron SHRM Conference Wellbeing and Engagement ALI PAYNE AUGUST 2016
Akron SHRM Conference Wellbeing and Engagement ALI PAYNE AUGUST 2016 2016 GALLAGHER BENEFIT SERVICES, INC. ARTHUR J. GALLAGHER & CO. BUSINESS WITHOUT BARRIERS 1 The Evolution of Wellbeing Then Physical
More informationThe Present and Future Role of Evaluation in the Health and Human Services Sector
The Present and Future Role of Evaluation in the Health and Human Services Sector LSA ANNUAL CONFERENCE] APRIL 23, 2015 HALLIE PRESKILL, PH.D., MANAGING DIRECTOR, FSG FSG Kidney stones FSG 2 Mouse = Human?
More informationWellness Framework PHYSICAL AND PSYCHOLOGICAL HEALTH, SAFETY AND WELLNESS FRAMEWORK
Wellness Framework PHYSICAL AND PSYCHOLOGICAL HEALTH, SAFETY AND WELLNESS FRAMEWORK 2017 Contents 1.0 PURPOSE AND OVERVIEW... 3 2.0 VISION... 3 3.0 DEFINING THE MODEL WORKPLACE... 4 4.0 LEADERSHIP COMMITTMENT...
More informationPlanning Responsibly in Medical Education. Interim PRIME Capacity Guide for Health Services
Interim PRIME Capacity Guide for Health Services 2017 Contents... 1 Interim PRIME Capacity Guide for health services... 1 DRAFT Last updated 20 June 2017... 1 Contents... 2 The RACP... 4 The Interim PRIME
More informationHuman Resources Strategic Update. Presented by Stephen Trncak October 28, 2011
Human Resources Strategic Update Presented by Stephen Trncak October 28, 2011 Agenda Past and Future for the College The End Game (Elevating the Human and Organizational Capabilities and Capacity of the
More informationTALENT FIRST. Delivering the Difference. November 2013
TALENT FIRST Delivering the Difference November 2013 12 3 4 5 6 7 An Introduction to Delivering the Difference TALENT FIRST, the University's People Strategy 2013-2015, recognises and is closely aligned
More informationThe Fundamentals Of Evaluation
WELCOA s 7 Benchmarks Benchmark # 7: Carefully Evaluating Outcomes The Fundamentals Of Evaluation Why, What, How, & When You Should Evaluate Your Wellness Program By David Hunnicutt, PhD The Well Workplace
More informationCompetency Framework FOR CHARTERED PROFESSIONALS IN HUMAN RESOURCES
Competency Framework FOR CHARTERED PROFESSIONALS IN HUMAN RESOURCES Chartered Professionals in Human Resources Alberta Suite 990, 105 12 Ave SE Calgary, AB T2G 1A1 Tel. 800-668-6125 Email. info@cphrab.ca
More informationPERFORMANCE MANAGEMENT ROADMAP
PERFORMANCE MANAGEMENT ROADMAP Building a high-performance culture PERFORMANCE MANAGEMENT ROADMAP a The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize
More informationThe Top 5 Characteristics of a Successful VoC Program
Whitepaper Avtex May 2015 The Top 5 Characteristics of a Successful VoC Program Copyright 2015 Avtex Solutions. All rights reserved. Brand and product names referred to in this document are the trademarks
More informationTaking Your PMO to the Next Level:
Taking Your PMO to the Next Level: Four Steps to Value Improvement An ESI International White Paper +61 02 8999 9162 www.esi-intl.com.au Contents Abstract...3 Introduction...4 Key Functions of the PMO...5
More informationEmbedding High-Performance Culture through New Approaches to Performance Management and Behavior Change
Embedding High-Performance Culture through New Approaches to Performance Management and Behavior Change Elaine D. Pulakos, PDRI a CEB Company Alan Colquitt, Eli Lilly and Company Sharon Arad, Cargill Session
More informationBest Employers Study. Benchmark and measure your organization s people practices and their alignment to business performance.
Best Employers Study 2013 Romania Benchmark and measure your organization s people practices and their alignment to business performance Partners: ENGAGING PEOPLE TO DRIVE BUSINESS PERFORMANCE CREATING
More informationOrientation Participant Handout. Common Vocabulary
Orientation Participant Handout Orientation Purpose The Orientation session is to answer the question, Who are we and what are we being asked to do? The Orientation session paints the Big Picture of the
More information84% of employers are conducting compliance related analyses with prescription data and the trend is toward more sophisticated analysis and modeling
Dear ACOEM member: I m writing today to bring to your attention the results of a recent and important employer survey and research project that has ramifications for occupational and environmental medicine
More informationWorkplace Happiness - A PRIMER
Workplace Happiness - A PRIMER Creative Partner Align Group is a people-consulting firm partnering organisations in the implementation of effective people solutions, combining the knowledge of organisational
More informationNorth Dakota Medicare Rural Hospital Flexibility Program BALANCED SCORECARD FOR SMALL RURAL HOSPITALS
North Dakota Medicare Rural Hospital Flexibility Program BALANCED SCORECARD FOR SMALL RURAL HOSPITALS Implementing the Balanced Scorecard requires commitment from varying levels throughout the organization.
More informationINDUSTRY TRAINING AUTHORITY THREE-YEAR STRATEGIC PLAN Three-Year Strategic Plan:
INDUSTRY TRAINING AUTHORITY THREE-YEAR STRATEGIC PLAN 2017 2019 Three-Year Strategic Plan: 2017 2019 1 The Industry Training Authority (ITA) is leading an ambitious and innovative three-year journey to
More informationBalanced Scorecard. MA. DESIREE D. BELDAD, Ph.D. FEBRUARY 9, 2012
Balanced Scorecard MA. DESIREE D. BELDAD, Ph.D. FEBRUARY 9, 2012 IMAGINE ENTERING THE COCKPIT of a modern jet airplane and seeing only a single instrument there. How do you feel about boarding the plane
More informationOutcomes: What to Measure. David Wawrzynek, MS, MBA Naomi Weinstein, MPH March 22, 2017
Outcomes: What to Measure David Wawrzynek, MS, MBA Naomi Weinstein, MPH March 22, 2017 Introduction & Housekeeping Housekeeping: Slides are posted at MCTAC.org Questions not addressed today will be: Reviewed
More informationNinth Edition. Rita Mulcahy, PMP, etai. Rita Mulcahy s. Inside this book:
Rita s Course in a Book for Passing the Project Management Professional (PMP) Exam Rita Mulcahy s Ninth Edition Inside this book: Tricks of the Trade What you really need to know to pass the exam Straightforward
More informationInside magazine issue 15 Part 01 - New strategies. 24 h
24 h 22 How to integrate Customer Experience into a real Business Case Ronan Vander Elst Partner Deloitte Digital Nicolas Vauclin Manager Deloitte Digital In today s increasingly customer-centric world,
More informationThe Ohio State University Human Resources Strategic Plan
Human Resources 2018-2023 Strategic Plan Finalized: May 16, 2018 Delivering HR Excellence. Inspiring People. Leading Change. HR.OSU.EDU 1590 N. High Street, Suite 300 Columbus, OH 43201 614-292-1050 Table
More informationBUILDING AN ENGAGED WORKFORCE
BUILDING AN ENGAGED WORKFORCE The Best Places to Work in the Federal Government rankings offer the most comprehensive assessment of how federal employees view their jobs and workplaces. The rankings and
More informationWhy Hard ROI Numbers Distract Your Boss from the Real Value Your Training Adds to the Organization
Why Hard ROI Numbers Distract Your Boss from the Real Value Your Training Adds to the Organization 8th ANNUAL INNOVATIONS IN e-learning SYMPOSIUM June 6, 2012 Ken Reynolds, Ph.D. Alena Nikitsina Significant
More informationBecoming risk-capable: A group s transformation story
Becoming risk-capable: A group s transformation story By Doral Davis-Jacobsen, MBA, FACMPE, MGMA member, and Stefan Magura, MGMA member ACMPE Fellow Medical practices are at a tipping point today when
More informationLeadership and Organizational Sustainability Enneagram
Leadership and Organizational Sustainability Enneagram Identity Intention Deep Learning Relationships/ Connections Principles/ Standards Current Identity mindset, paradigm, and identity Intentions system
More informationReinforcing Pillars for Quality Culture Development
Reinforcing Pillars for Quality Culture Development (Bendermacher, G., oude Egbrink, M., Wolfhagen, I. & Dolmans, D. 2017) Maastricht University / Institute for Education / Dept. of Educational Research
More informationThe School Board Fieldbook: Leading With Vision. Study Guide
The School Board Fieldbook: Leading With Vision Study Guide This study guide is intended to assist you in the reading of and reflection on The School Board Fieldbook by Mark Van Clay and Perry Soldwedel.
More informationCalculating Return On Investment from HR Analytics. Presented by: Scott Mondore, Ph.D.
Calculating Return On Investment from HR Analytics Presented by: Scott Mondore, Ph.D. Submitting Questions Questions may be submitted at any time during the presentation. To submit a question: Click on
More informationGlobal Supply Chain Organizational Models
Reinventing Supply Chains Global Supply Chain Organizational Models Atlanta, Georgia Valerie Bonebrake SVP, Tompkins International Paul Clayton VP, GlaxoSmithKline August 26-28, 2013 2013 Supply Chain
More informationTransformatio. competency model. Health Leadership Competency Model 3.0. updated, career-spanning. for health sector leaders
Transformatio National Center Healthcare Leadership Health Leadership Competency Model 3.0 updated, career-spanning competency model for health sector leaders Executive Summary The National Center for
More informationPrimary and Behavioral Healthcare Integration Guiding Principles for Workforce Development
Primary and Behavioral Healthcare Integration Guiding Principles for Workforce Development ACKNOWLEDGMENTS The Annapolis Coalition on the Behavioral Health Workforce prepared this publication for the SAMHSA-HRSA
More informationMilestones & Benchmarks
2014 Center for Communities That Care, University of Washington Phase 1: Get Started 1.1 Organize the community to begin the Communities That Care Process. Designate a single point of contact to act as
More informationProject Coordinator, Uganda
Project Coordinator, Uganda Location: Kampala, Uganda October 2017 Are you a change maker who wants to play a pivotal role in restoring vision for millions of people in low income settings across Uganda?
More informationPAPER CX Governance. CX Governance. Align your organization around a unified CX objective to achieve better business results. MARITZCX.
CX Governance Align your organization around a unified CX objective to achieve better business results. 1 BUILDING A SUCCESSFUL CX PROGRAM IN A DIGITAL WORLD Your success ultimately depends on how well
More informationThe Webinar will Begin Shortly..
The Webinar will Begin Shortly.. For technical issues: please chat Q&A to Evelyn Kleinbardt For content questions: please chat Q&A to Justine Lai Please note: This webinar is being recorded and will be
More informationICMI PROFESSIONAL CERTIFICATION
ICMI PROFESSIONAL CERTIFICATION Contact Center Management Competencies The ICMI Professional Certification Contact Center Management Competencies specify job role-specific knowledge, skills and abilities
More informationBetter Employee Health
EMPLOYER S GUIDE FOR Better Employee Health A healthy, thriving workforce makes for a more profitable business. Look inside to learn how investing in workplace health programs benefits employees and employers.
More informationArizona DCYF Final Project Report Executive Summary
July 12, 2011 The Annie E. Casey Foundation Center for Effective Family Services and Systems Arizona DCYF Final Project Report Executive Summary SUBMITTED BY: CONNIE CHAMPNOISE Project Director MIKE MASTERNAK
More informationCOURSE DESCRIPTION INNOVATION MINI MBA. Maximising Innovation & Value Creation. Format: Classroom. Duration: 2 Days
COURSE DESCRIPTION INNOVATION MINI MBA Maximising Innovation & Value Creation Format: Classroom Duration: 2 Days COURSE SUMMARY WHY COMPLETE BUSINESS INNOVATION AND GROWTH [] Focused squarely on developing
More informationMulticultural Wellness Wheel
National Wellness Institute Multicultural Wellness Wheel THE MULTICULTURAL WELLNESS WHEEL, developed by the National Wellness Institute s Multicultural Competency Committee. Introduced at the 2016 National
More informationEvaluating the Effectiveness of Gatekeeper Training Using Logic Models to Guide Implementation & Evaluation
Evaluating the Effectiveness of Gatekeeper Training Using Logic Models to Guide Implementation & Evaluation Darcy Haag Granello, Ph.D., LPCC & Sarah Newlin, MPH The Ohio State University Logic Models allow
More informationIntegrated Strategies for Worker Safety and Health: A Conceptual Model for Intervention and Research
Integrated Strategies for Worker Safety and Health: A Conceptual Model for Intervention and Research Glorian Sorensen, PhD, MPH Glorian_Sorensen@dfci.harvard.edu February 22, 2018 Our Shared Goal Protect
More informationPROCESS IS ONLY HALF THE STORY
PROCESS IS ONLY HALF THE STORY Donald Tosti Business Process Improvement (BPI) is used to improve the performance of organizations and thereby maximize business results. Its application has produced plenty
More informationEngaging Health Staff. An Introduction
Engaging Health Staff An Introduction Page2 CONTENTS FOREWARD Page 3.What Is Staff Engagement? Page 4..Health Policy Content Page 5..National Staff Engagement Forum Page 6..Why is Staff Engagement important
More informationPresenteeism... it s costing your company a lot more than you know.
Presenteeism... it s costing your company a lot more than you know. Fact: the majority of employees at most levels arrive at work each day experiencing symptoms mental or physical that impair their energy
More informationCP#47-15 Chief Executive Officer Evaluation
CP#47-15 Chief Executive Officer Evaluation Approved: 02/25/15 Revised: 12/08/17 1.0 Purpose of Council Policy: This policy establishes the procedures for developing performance criteria and evaluation
More informationPrinciples for Predictive Analytics in Child Welfare
Principles for Predictive Analytics in Child Welfare DECEMBER 2017 Authors and Acknowledgments Authors Chris Scharenbroch, NCCD Kathy Park, NCCD Kristen Johnson, Ph.D., University of Minnesota, Department
More informationCustomer Satisfaction Survey Report Guide
OVERVIEW The survey is designed to obtain valuable feedback and assess customer satisfaction among departments at CSU San Marcos. The survey consists of ten standard items measured on a 5-point scale ranging
More information