ANNEX II: Description and evaluation of results

Size: px
Start display at page:

Download "ANNEX II: Description and evaluation of results"

Transcription

1 Author Population (n, function, sector, country) ANNEX II: escription and evaluation of results esign Intervention Outcomes Measures Findings Limitations Level (Abdullah & Suring, 2010) 120, various, public, Malaysia Survey Transfer factors: Motivation to transfer; Training design; Transfer climate; Transfer of All of the transfer factors have a positive and significant relationship (r ) - ross sectional, self-report, small sample, questionable validity of measures - Relevant information on the variables is lacking. (Amagoh, Literature review effectiveness - should be comprehensive and systematically integrated into the organizational, leadership should not be treated as a one-shot event. - Non-systematic review, expert - No evidence is provided on the effectiveness of the leadership initiatives discussed. X (Avolio et al, 13/28, various, profit/military, various Metaanalysis, including experiments and quasiexperiments Training or intervention; Affective (e.g. follower liking, satisfaction, enjoyment), behavioral (e.g. leader emergence, participation) and cognitive outcomes Training or interventions have a moderate effect on affective (d. 39), behavioral (d.43) and cognitive (d. 62) outcomes. onclusions are not drawn on interventions in particular, but on experimental leadership interventions in general. A (lume et al, 2010) 89 studies, students/manag erial/nonmanagerial/ mainly USA and anada Metaanalysis including field and lab studies Trainee characteristics, environmental factors, pre- or post interventions, learning outcomes, reactions and moderators Transfer of : generalization (over settings, people, situations) and maintenance (persistence over time) Moderate effect sizes for cognitive ability (r.37), conscientiousness (r.28), motivation (r.29), supportive work environment (r.21), transfer climate (r.27), post knowledge (r.24), post self efficacy (r.22), pre optimistic preview (r.20) Moderators: overall more transfer for open (e.g. interpersonal) vs. closed skills oncrete and elaborate information on the variables is lacking. A/ 1

2 (iucur & Pirvut, 2012) 30, managerial, automotive industry, Romania Quasiexperiment Transactional Analysis based Training Program Emotional stability, social boldness & warmth attell s 16PF inventory Significant differences for emotional stability and social boldness - Small sample - Personality is used as an outcome to evaluate the effectiveness of (ummings et al., 2008) Nurses in leadership positions Systematic review (9 studies, designs?) leader participation in educational activities. (mostly 3-4 day programs) Effectiveness of nursing leadership All nine studies found positive results for (mostly) self-rated leadership and observed leadership. - ontrol group? - Randomization? - Self-report - No effect sizes provided (ay, 2000) See abstract - Highly non-systematic review - Expert - Virtually no evidence is provided on the effectiveness of the leadership practices discussed (erue et al, 2012) 173, MA students, various, USA ohort study, 9 months Structured reflection through after-event reviews Leader ehavior escription Qu. (LQ) Small positive effect on leadership -MA students -Same source bias -Low incremental validity (uygulu & Kublay, 2011) 30, nurses, health sector, Turkey efore after study, repeated measures Transformational leadership program practices: model the way, inspire a shared vision, enabling others to act, encourage the hart Practices Inventory- Self and Observer Significant effect on leadership practices - Small sample size - No control group - No randomization - No effect-sizes reported - Rated by self (and observers) (Eden et al., 2000) Meta analysis of 7 RT s Managerial in Pygmalion leadership style Leader and follower perceptions, performance data measures Small overall effect. - 4 of 7 studies survey-data only A (Kelloway & arling, 2010) Literature review, exp interventions Individual well-being and safety in organizations There is an impact of leadership on individual well-being and safety Limited evidence is provided on the effectiveness 2

3 (Krejci & Malin, 1997) 87, nurses, health care, USA eforeafter study competencies (12) competency instrument -Significant difference in the perception of the understanding and the ability of the leadership competencies - Self report - Halo effect - No effect sizes reported (Leslie et al., 2005) 56, pediatricians, health care, USA eforeafter study program Effectiveness of leadership program -etailed needs assessment -post-survey - Participants were confident in many of their leadership qualities but desired increased, particularly in areas of time and priority management and leading from the middle. -Participants positively evaluated the program and improved in selfreported basic competencies; 87% also reported fully or partially achieving a leadership-related goal - Self-report - Small sample (Malling, et al, 56, consultants responsible for postgraduate medical education, health sector ontrolled before- after study course (3 modules in 7 days over 6 months) evelopment of leadership skills Multi source feedback - No differences in multi-source feedback scores at one year follow up compared to baseline measurements, either in the intervention or in the control group (p = 0.149). - course following a MSF procedure compared to MSF alone does not improve leadership skills. - Prone to selection bias - High dropout in control group - Pooling the scores from the respondents into one score - Limited follow up (1 year) (Markuns, et al, 2010) Expert Individual interviews and focus groups with local medical directors A five-step call to action (see abstract) - Expert X 3

4 (Morahan et al., 1998), physician executives, hospitals, USA Multiple case study - Internal leadership institutes have advantages over external programs 1-10 recommendations are given (see abstract) - Expert : limited evidence is provided on the effectiveness (Morrow, Jarrett, & Rupinski, 1997) 9/25, various managerial levels, pharmaceutical sector, USA Meta analysis of 18 controlled and uncontrolled studies Managerial & sales/technical Effectiveness and utility (economic) of programs -Multi-attribute utility analysis model -Multi source feedback evaluation - Great variation of effectiveness of the programs (range of d-.09 to 1.11) - Managerial d.31, utility (ROI) 45%, which less than d.64 and ROI 418% for sales/technical - Use of surveys; rater bias? - Small sample sizes - One organization (Powell & Yalcin, 2010) 85 samples, n = 4.779, entry level and middle management Metaanalysis of various designs Managerial intervention Kirkpatrick levels of transfer: 1. Learning 2. ehavior 3. Results - The overall effect of managerial interventions is small:.25 - Effects are weakest for objective measures and behavioral or result outcomes. They also vary depending on the research design. - The effects did not improve over time (50 years) -Limited information on the measures or the characteristics of the interventions. - onfidence interval includes zero. - No information on whether the participants were randomly assigned in these studies. A/ (Solansky, 2010) 303, administrators & leadership mentors, education, USA Posttest with survey 360-leadership skills assessment and leadership mentoring (% of time spent with the mentee, personal contact mentor mentee) -Self report vs observer report - Information shared by the mentee with the group & mentor - Practices Inventory scale (LPI) - ifferences between self report and observer report - oaching time (β.18) and number of contacts (β.02) are both significantly, positively and moderately related to mentees willingness to share information with mentors and the mentee group regarding their leadership - Observers were chosen by the participants - Relevant? 4

5 (Straus et al, 2013) samples, physicians health sector, anada Systematic review (3 controlled pre/post, 4 pre/post, 3 cross sectional) programs at academic medical centers Physicians knowledge, skills, attitudes and behavioral outcomes - programs have modest effects on outcomes important to University hospitals - programs affected participants advancement in academic rank (48% vs 21%, P =.005) and hospital leadership position (30% vs 9%, P =.008) - Participants were more successful in publishing papers (3.5 per year versus 2.1 per year, P <.001) - ontains weak study designs A/ (Taylor et al, 2005) sectors, employees and countries Meta analysis of 117 studies, randomized and nonrandomized ehavior modeling eclarative knowledge, procedural knowledge skills, -related attitudes, job behavior, workgroup productivity and workgroup climate Effects were largest for learning outcomes, smaller for job behavior and results outcomes: (declarative knowledge δ1.20; procedural knowledge δ1.18; attitudes δ0.33; job behavior δ0.27; workgroup productivity δ0.13; workgroup climate δ0.11) Although effects on declarative knowledge decayed over time, effects on skills and job behavior remained stable or even increased. Skill was greatest when learning points were used and presented as rule codes and when time was longest. Transfer was greatest when - mixed (negative and positive) models were presented - practice included trainee-generated scenarios - trainees were instructed to set goals - when trainees superiors were also trained - when rewards and sanctions were instituted in trainees work environments - ontains 0 in some of the confidence intervals. A 5

6 (Stoller, 2013), managers and physician executives at leveland linic Expert Training programs in health care - areer enhancement and organizational satisfaction ollaboration and synergy Innovation See abstract - Expert X (Storey, 2004) samples, various sectors, SME s, various countries studies without control group or pre test Formal in small firms Effect on small firms performance Hard outcome measures and objective data -Mixed evidence for the effect of formal - Weak study designs (Taylor et al, samples, managers, various countries Meta analysis of 107 studies, randomized and nonrandomized Training programs ifferences in transfer effects (ratings of trainees on the job behavior after ) Measurement s by alternative rating sources (self, peer, subordinate, supervisor) -study & design - Transfer effects based on trainees selfratings (δ0.64) and ratings from superiors (δ0.53) were largest across studies. In contrast, transfer effects based on peer ratings (δ0.26) and particularly subordinate ratings (δ0.13) were substantially smaller and more homogeneous. - Transfer of was greatest when raters were likely to have known whether the manager being rated had attended, when content was derived from an analysis of tasks and skill requirements (instead of theory or literature), and when included opportunities for practice. - Surprisingly, the topic with the greatest transfer perceived by subordinates was not for focused on improving managers interpersonal skills with subordinates, a topic for which subordinates would be in a uniquely strong position to observe - ontains 0 in some of the confidence intervals. - Sometimes conclusions are drawn on a rather small amount of studies (and small total n) 6

7 changed management job behavior, but for general management skills, which typically includes a wide variety of skills, some of which subordinates may not have the opportunity to observe. Subordinaterated transfer was also greater for goal-setting and performance appraisal skills programs than for interpersonal skills. - It appears that all rating sources perceive both short managerial programs to result in quite small transfer effects and long programs to result in modest transfer. (Yeung et al, 2012) 40, life support providers, health care sector, UK Post test: video recordings of a standardized cardiac arrest simulation Team leadership skills Factors affecting team-leadership skills - ehavior escription Questionnaire ardiac Arrest Simulation test score - There is an association between team leadership skills and cardiac arrest simulation test score, pre-shock pause, and hands off ratio. - skills were not significantly associated with more simple technical skills such as chest-compression rate, depth, and ventilation rate. - Prior in team leader skills was independently associated with better leadership behavior - eveloping leadership skills should be considered an integral part of resuscitation. - Small sample - Awareness of videotaped behavior 7

Creative Leadership Questionnaire (CLQ)

Creative Leadership Questionnaire (CLQ) MSP Feedback Guide 2009 Creative Leadership Questionnaire (CLQ) Feedback to Test Takers www.myskillsprofile.com Introduction (page 2 of the report) Key points to make The Creative Leadership Questionnaire

More information

Multifactor Leadership Questionnaire Feedback Report

Multifactor Leadership Questionnaire Feedback Report Multifactor Leadership Questionnaire Feedback Report Bernard M. Bass and Bruce J. Avolio MLQ 360º Prepared for 2006 Effective Your Raters Average Scores Builds Trust (IA) Acts With Integrity (IB) Inspires

More information

APAIE Cultural Mentoring for Placement Students in Enterprises as a Model for Addressing the challenges of a Multicultural Workforce

APAIE Cultural Mentoring for Placement Students in Enterprises as a Model for Addressing the challenges of a Multicultural Workforce APAIE 2012 Cultural Mentoring for Placement Students in Enterprises as a Model for Addressing the challenges of a Multicultural Workforce Gabriele Abermann Salzburg University of Applied Sciences With

More information

Description of Module Food Technology Food Business Management

Description of Module Food Technology Food Business Management Subject Name Paper Name Paper No. 14 Module Name/Title Module Id Description of Module Food Technology Food Business Management Organizational Leadership FT/FBM/09 Objectives To know about difference between

More information

Transactional Leadership

Transactional Leadership DePaul University From the SelectedWorks of Marco Tavanti 2008 Transactional Leadership Marco Tavanti, DePaul University Available at: https://works.bepress.com/marcotavanti/15/ Transactional Leadership

More information

Does Transformational Leadership Leads To Higher Employee Work Engagement. A Study of Pakistani Service Sector Firms

Does Transformational Leadership Leads To Higher Employee Work Engagement. A Study of Pakistani Service Sector Firms Does Transformational Leadership Leads To Higher Employee Work Engagement. A Study of Pakistani Service Sector Firms M. Waqas Raja PhD Scholar COMSATS Institute of Information Technology Chak Shahzad Campus,

More information

Organizational Culture Diagnostic Instrument (OCDI)

Organizational Culture Diagnostic Instrument (OCDI) Culture Diagnostic Instrument (OCDI) Measuring what matters When it comes to safety performance, culture matters. research shows that the attributes that distinguish high-performing organizations from

More information

Perception of Marketing Professionals of Pharmaceutical Industry towards Performance Evaluation System in Aurangabad (M.S.)

Perception of Marketing Professionals of Pharmaceutical Industry towards Performance Evaluation System in Aurangabad (M.S.) DOI : 10.18843/ijms/v5i1(1)/16 DOI URL :http://dx.doi.org/10.18843/ijms/v5i1(1)/16 Perception of Marketing Professionals of Pharmaceutical Industry towards Performance Evaluation System in Aurangabad (M.S.)

More information

How do teams contribute to organizations?

How do teams contribute to organizations? Teams and Teamwork How do teams contribute to organizations? Team A small group of people with complementary skills, who work together to achieve a shared purpose and hold themselves mutually accountable

More information

Situational Leadership and Performance Coaching

Situational Leadership and Performance Coaching Paul Hersey and Roger Chevalier Situational Leadership and Performance Coaching In many organizations, the performance management process has been reduced to a once a year appraisal session that can best

More information

The power of EI: The soft skills the sharpest leaders use. Comparisons across data from Korn Ferry Hay Group leadership and employee surveys

The power of EI: The soft skills the sharpest leaders use. Comparisons across data from Korn Ferry Hay Group leadership and employee surveys The power of EI: The soft skills the sharpest leaders use Comparisons across data from Korn Ferry Hay Group leadership and employee surveys What s emotional intelligence got to do with leadership? Organizations

More information

Performance Appraisal: Methods

Performance Appraisal: Methods Paper: 01 Module: 20 Principal Investigator Co-Principal Investigator Paper Coordinator Content Writer Prof. S P Bansal Vice Chancellor Maharaja Agrasen University, Baddi Prof YoginderVerma Pro Vice Chancellor

More information

LEADERSHIP POTENTIAL INDICATOR

LEADERSHIP POTENTIAL INDICATOR LEADERSHIP POTENTIAL INDICATOR Personal Report John Smith 2017 MySkillsProfile. All rights reserved. Introduction The (LPI) measures aspects of your leadership style by asking you questions about your

More information

Can Firms Perform Without Good HR Practices and Inspiring Leaders?

Can Firms Perform Without Good HR Practices and Inspiring Leaders? Cornell University ILR School DigitalCommons@ILR Center for Advanced Human Resource Studies () 8-2013 Can Firms Perform Without Good HR Practices and Inspiring Leaders? Christopher J. Collins Cornell University,

More information

360 Degree Feedback Report

360 Degree Feedback Report Report Preview 360 Degree Feedback Report Junior Manager 360 Feedback Report Date Created : Wed 19 Mar 2008 Contribution Breakdown Peer 1 Manager 1 Stakeholder 1 Customer 1 Direct Report 1 Other 1 Self

More information

10 more years boosting performance. How EI is making a difference in the workplace.

10 more years boosting performance. How EI is making a difference in the workplace. 10 more years boosting performance. How EI is making a difference in the workplace. Emotional Intelligence research series. Korn Ferry Hay Group s partnership with Richard Boyatzis and Dan Goleman provides

More information

MODULE 6. Planned Change Introduction To Od

MODULE 6. Planned Change Introduction To Od MODULE 6 Planned Change Introduction To Od Organization Development (Od) A long-term effort, led and supported by top management, to improve an organization's visioning, empowerment, learning, and problem-solving

More information

Measuring the ROI of Coaching By: Rosaria Hawkins, Ph.D

Measuring the ROI of Coaching By: Rosaria Hawkins, Ph.D Measuring the ROI of Coaching By: Rosaria Hawkins, Ph.D 2 What research suggests as the link between, engagement and business performance Business units with scores above the mid-line in employee engagement

More information

Queen s Emerging Leaders Program 2017/2018

Queen s Emerging Leaders Program 2017/2018 Queen s Emerging Leaders Program 2017/2018 Program Overview To provide new and future managers with practical tools, support and resources they need to perform their jobs effectively and confidently. The

More information

PART I THE IBSTPI EVALUATOR COMPETENCIES: DEVELOPMENT, INTERPRETATION, AND APPLICATION COPYRIGHTED MATERIAL

PART I THE IBSTPI EVALUATOR COMPETENCIES: DEVELOPMENT, INTERPRETATION, AND APPLICATION COPYRIGHTED MATERIAL PART I THE IBSTPI EVALUATOR COMPETENCIES: DEVELOPMENT, INTERPRETATION, AND APPLICATION COPYRIGHTED MATERIAL CHAPTER 1 THE PRACTICE OF EVALUATION IN ORGANIZATIONS This chapter will enable you to accomplish

More information

Feedback Report. ESCI - University Edition. Sample Person Hay Group 11/21/06

Feedback Report. ESCI - University Edition. Sample Person Hay Group 11/21/06 Feedback Report ESCI - University Edition Sample Person Hay Group 11/21/06 Introduction What Is Emotional and Social Intelligence? Emotional and Social Intelligence, commonly refered to as EI, is the capacity

More information

EFFECT OF LEADERSHIP STYLE ON ORGANIZATIONAL COMMITMENT

EFFECT OF LEADERSHIP STYLE ON ORGANIZATIONAL COMMITMENT EFFECT OF LEADERSHIP STYLE ON ORGANIZATIONAL COMMITMENT Olayide Abosede Aina, MBA, DM Esteamop Consulting, Atlanta, GA, USA Kewal K. Verma, M.Tech., Ph.D. BCA International, Austin, TX, USA July 2017 1

More information

Developing managers to manage sustainable employee engagement, health and well-being

Developing managers to manage sustainable employee engagement, health and well-being in partnership with Stage 2 checklist During the development programme February 2017 Developing managers to manage sustainable employee engagement, health and well-being Refined checklist for those designing

More information

BUILDING A CULTURE OF ENGAGEMENT: THE IMPORTANCE OF SENIOR LEADERSHIP

BUILDING A CULTURE OF ENGAGEMENT: THE IMPORTANCE OF SENIOR LEADERSHIP BUILDING A CULTURE OF ENGAGEMENT: THE IMPORTANCE OF SENIOR LEADERSHIP Dale Carnegie Training White Paper Copyright 2012 Dale Carnegie & Associates, Inc. All rights reserved. Senior_leadership_121412_wp

More information

Understanding and Managing Organizational Behavior Chapter 1:

Understanding and Managing Organizational Behavior Chapter 1: Understanding and Managing Organizational Behavior Chapter 1: An Introduction to Organizational Behavior Define organizational behavior. Identify different theories and views on organizational behavior.

More information

Chapter 8 Appraising and Improving Performance

Chapter 8 Appraising and Improving Performance Chapter 8 Appraising and Improving Performance MULTIPLE CHOICE 1 What are performance appraisals most often used for? a making compensation decisions b creating a team environment c to track down ineffective

More information

Dr Paul Power Chair : Mr Nick Mills

Dr Paul Power Chair : Mr Nick Mills The Leadership Journey -The role of Emotional Intelligence Dr Paul Power Chair : Mr Nick Mills AITD National Conference The Leadership Journey:The Role of Emotional Intelligence Paul Power PhD October

More information

Human Resource and Labor Laws

Human Resource and Labor Laws Human Resource and Labor Laws About your Speaker Michelle has been working in the human resource profession for over 20 years and is the founder and owner of HR Synergy, LLC. HR Synergy, LLC provides outsourced

More information

Copyright 2016 The William Averette Anderson Fund 501(c)(3)

Copyright 2016 The William Averette Anderson Fund 501(c)(3) Mentee Guide Table of Contents BAF Background... 2 BAF Mentoring Program... 2 Defining Mentoring... 3 Being an Effective Mentee... 4 Key Considerations for Prospective Mentees... 5 Next Steps... 8 The

More information

GUIDELINES AND PROCEDURES FOR PERIODIC REVIEW OF ADMINISTRATIVE AND EDUCATIONAL SUPPORT UNITS

GUIDELINES AND PROCEDURES FOR PERIODIC REVIEW OF ADMINISTRATIVE AND EDUCATIONAL SUPPORT UNITS GUIDELINES AND PROCEDURES FOR PERIODIC REVIEW OF ADMINISTRATIVE AND EDUCATIONAL SUPPORT UNITS Clark Atlanta University Office of Planning, Assessment and Research Revised 2009 GUIDELINES AND PROCEDURES

More information

CHAPTER 14. Management in the 21 st Century By Lewis, Goodman & Fandt. Individual Differences and Team Dynamics. Individual Differences.

CHAPTER 14. Management in the 21 st Century By Lewis, Goodman & Fandt. Individual Differences and Team Dynamics. Individual Differences. Exploring Individual Differences and Team Dynamics CHAPTER 14 Pamela S. Lewis Stephen H. Goodman Patricia M. Fandt All rights reserved. Slides Prepared by Zulema Seguel Individual Differences Individual

More information

Expert Report Chris Park

Expert Report Chris Park Expert Report Chris Park Leadership Impact 0 Report for Chris Park Comparison Group: Interim Managerial Group (201) Generated on: 2-Apr-201 Page 2 201 Willis Towers Watson. All rights reserved. Contents

More information

The Perceived Leadership Style and Employee Performance in Hotel Industry a Dual Approach

The Perceived Leadership Style and Employee Performance in Hotel Industry a Dual Approach The Perceived Leadership Style and Employee Performance in Hotel Industry a Dual Approach Andreia ISPAS 1 Abstract Hotel industry is an industry based on specific services and a high degree of employees

More information

Diagnostic tools we offer

Diagnostic tools we offer Diagnostic tools we offer Diagnostics are carried out through a range of validated and respected profiling tools. We are able to assess personality, behaviours, occupational competence, leadership style,

More information

PREDICTORS OF EFFECTIVE LEADERSHIP BRIAN J. HOFFMAN

PREDICTORS OF EFFECTIVE LEADERSHIP BRIAN J. HOFFMAN ASSESSMENT BCENTERS R I A N J. HARE O F FDEFICIENT M A N U N I V E RS I T Y O F G EORGIA PREDICTORS OF EFFECTIVE LEADERSHIP BRIAN J. HOFFMAN 38 th International Congress on Assessment Center Methods 20

More information

Manager, Supervisor & CEMA Skill Set Model County of Santa Clara

Manager, Supervisor & CEMA Skill Set Model County of Santa Clara Leads Innovation Leadership Styles Manages Change Models Integrity, Trust & Transparency Strategic Thinking and Planning Manager, Supervisor & CEMA Skill Set Model County of Santa Clara Conflict Management

More information

Study The role of Leadership during Post Merger Integration (PMI) - Evaluation Report -

Study The role of Leadership during Post Merger Integration (PMI) - Evaluation Report - Study The role of Leadership during Post Merger Integration (PMI) - Evaluation Report - Münster, April 2013 Agenda Status Quo and Study Overview Evaluation Overview Detailed Results of Online Survey Leadership

More information

Education Liaison: The Performance Evaluation Process (PEP)

Education Liaison: The Performance Evaluation Process (PEP) Education Liaison: The Performance Evaluation Process (PEP) The Performance Evaluation Process (PEP) for an Education Liaison is intended to provide an employee with valuable insight into their job performance,

More information

JOB DESCRIPTION Branch Operations Supervisor September 2017

JOB DESCRIPTION Branch Operations Supervisor September 2017 JOB TITLE: DEPARTMENT: Operations REPORTS TO: Manager of Member Experience FLSA STATUS: Non-exempt SALARY GRADE: 9 SUMMARY: The is responsible for managing the day-to-day operations of the assigned branch

More information

Professional and Managerial Assessment

Professional and Managerial Assessment Professional and Managerial Assessment Assess is a web-based talent assessment platform that provides in-depth assessment for selection and development of managers and professionals. Developed by organizational

More information

Emotional Competence and Leadership Excellence at Johnson & Johnson: The Emotional Intelligence and Leadership Study

Emotional Competence and Leadership Excellence at Johnson & Johnson: The Emotional Intelligence and Leadership Study Consortium for Research on Emotional Intelligence in Organizations Leadership & EI at J&J 1 Emotional Competence and Leadership Excellence at Johnson & Johnson: The Emotional Intelligence and Leadership

More information

PSYC C performance appraisal 11/27/11 [Arthur] 1

PSYC C performance appraisal 11/27/11 [Arthur] 1 PERFORMANCE APPRAISAL PSYC 353 11C performance appraisal 11/27/11 [Arthur] 1 Personnel Psychology subfield of I/O psychology focusing on the management of human resources Recruitment Selection Placement

More information

LEADERSHIP STYLE AMONG MIDDLE MANAGERS IN SAUDI MINISTRY OF HEALTH

LEADERSHIP STYLE AMONG MIDDLE MANAGERS IN SAUDI MINISTRY OF HEALTH LEADERSHIP STYLE AMONG MIDDLE MANAGERS IN SAUDI MINISTRY OF HEALTH Ayedh Saud AlHarthi Othman Ali M. Al Shehri Ahed J. Al-Khatib Jordan University of Science and Technology, Jordan Abstract Background:

More information

11/9/12. Competency-Oriented Interviewing. What we ll cover. LACOE Competencies

11/9/12. Competency-Oriented Interviewing. What we ll cover. LACOE Competencies Competency-Oriented Interviewing PTC/SC- Annual Conference November 2012 Shirley Chang and Chanjira Luu Los Angeles County Office of Education Chang_shirley@lacoe.edu Luu_chanjira@lacoe.edu What we ll

More information

Leadership Behaviors, Trustworthiness, and Managers Ambidexterity

Leadership Behaviors, Trustworthiness, and Managers Ambidexterity Leadership Behaviors, Trustworthiness, and Managers Ambidexterity Anar Purvee and Dalantai Enkhtuvshin Abstract Previous studies analyzed the relationship between leadership and organizational innovation

More information

Notes of Strategy Implementation & Control

Notes of Strategy Implementation & Control 1. Distinction between Strategy Formulation and Strategy Implementation: Strategy Formulation Is a positioning forces before the action It focuses on effectiveness Is an intellectual process Strategy Implementation

More information

ORGANISATIONAL DEVELOPMENT PLAN

ORGANISATIONAL DEVELOPMENT PLAN ORGANISATIONAL DEVELOPMENT PLAN 2014-2015 1 Introduction The Northumbria Healthcare NHS FT Organisational Development plan 2014 2015 sets out to ensure we develop our staff to achieve the Trust Vision

More information

PREDICTORS AND TESTING. PSYC C predictors & testing 10/18/11 [Arthur] 1

PREDICTORS AND TESTING. PSYC C predictors & testing 10/18/11 [Arthur] 1 PREDICTORS AND TESTING in Personnel Selection 1 Personnel Psychology subfield of I/O psychology focusing on the management of human resources Recruitment Training and Selection development Placement Team

More information

To achieve a lasting improvement in a Company, it is necessary to improve the Culture in an organization.

To achieve a lasting improvement in a Company, it is necessary to improve the Culture in an organization. Need To achieve a lasting improvement in a Company, it is necessary to improve the Culture in an organization. 2 Need The Indian Economic scenario is presenting a lot of opportunities to the Indian Manufacturing

More information

Assessments and Tools in Coaching. Assessments

Assessments and Tools in Coaching. Assessments Assessments and Tools in Coaching by Brian Nichol and Lou Raye Nichol Business coaches draw on many assessment instruments and training tools in their work with clients. It s important that a coach becomes

More information

Intergeneration Mentoring. for Entrepreneurs TEACHER GUIDE. For Mentor Training Course

Intergeneration Mentoring. for Entrepreneurs TEACHER GUIDE. For Mentor Training Course This document reflects the views only of the authors and the Commission cannot be held responsible for any use which may be made of the information contained therein Project Number: 2014-1-ES01-KA200-004372

More information

2012 RCH Culture Survey

2012 RCH Culture Survey 2012 RCH Culture Survey Organisational Results Report Part 1: Introduction & Summary Organisational Results Report This report presents the results of the 2012 RCH Culture Survey, conducted online in November-December

More information

Debunking the Myths of Performance Appraisal/Management. C. Allen Gorman, PhD

Debunking the Myths of Performance Appraisal/Management. C. Allen Gorman, PhD Debunking the Myths of Performance Appraisal/Management C. Allen Gorman, PhD Performance Appraisal/Management (PAM) Myth #1: PAM is Based on Objective Measurement Wherry & Bartlett (1982) ratings =

More information

DEVELOP TEAMS AND INDIVIDUALS FACILITATOR MANUAL & ASSESSMENT BSBLED401A

DEVELOP TEAMS AND INDIVIDUALS FACILITATOR MANUAL & ASSESSMENT BSBLED401A DEVELOP TEAMS AND INDIVIDUALS FACILITATOR MANUAL & ASSESSMENT BSBLED401A Precision Group (Australia) Pty Ltd 9 Koppen Tce, Cairns, QLD, 4870 Email: info@precisiongroup.com.au Website: www.precisiongroup.com.au

More information

The FIRO-B tool provides information about three fundamental dimensions of interpersonal needs:

The FIRO-B tool provides information about three fundamental dimensions of interpersonal needs: FIRO-B Profile Prepared for July 21, 2007 The FIRO-B instrument identifies how you tend to behave toward others and how you want them to behave toward you. Your FIRO-B results can help you increase your

More information

Central Kitchen Manager

Central Kitchen Manager Central Kitchen Manager Reports To: Director of Food Service Bargaining Unit: Food Service Managers Salary Schedule: Schedule A EEO Class: Level 9 FLSA Status: Hourly Revised Date: April 2011 POSITION

More information

Want to be an Effective Leader? Give Transformational Leadership a Try Aisha Taylor, Ph.D

Want to be an Effective Leader? Give Transformational Leadership a Try Aisha Taylor, Ph.D Want to be an Effective Leader? Give Transformational Leadership a Try Aisha Taylor, Ph.D Manager, Licensure and Certification CPS HR Consulting Overview Why Transformational Leadership? - Research findings

More information

In corporate America, sometimes good employees leave a company because a manager did not help them achieve their personal goals, or they are a part

In corporate America, sometimes good employees leave a company because a manager did not help them achieve their personal goals, or they are a part 1 2 In corporate America, sometimes good employees leave a company because a manager did not help them achieve their personal goals, or they are a part of very productive teams where managers integrate

More information

MOTIVATING PEAK PERFORMANCE: LEADERSHIP BEHAVIORS THAT STIMULATE EMPLOYEE MOTIVATION AND PERFORMANCE

MOTIVATING PEAK PERFORMANCE: LEADERSHIP BEHAVIORS THAT STIMULATE EMPLOYEE MOTIVATION AND PERFORMANCE Christian Higher Education, 6:53 71 Copyright C 2007 Taylor & Francis Group, LLC ISSN: 1536-3759 print / 1539-4107 online DOI: 10.1080/15363750600932890 MOTIVATING PEAK PERFORMANCE: LEADERSHIP BEHAVIORS

More information

CAMPUS ADVANTAGE INC. Job Description. JOB TITLE: Corporate Intern

CAMPUS ADVANTAGE INC. Job Description. JOB TITLE: Corporate Intern CAMPUS ADVANTAGE INC. Job Description JOB TITLE: Corporate Intern Reports To: Director of Employee Engagement & Training Prepared by: ADP TotalSource January 30, 2016 SUMMARY This position is primarily

More information

Motivational and Attitudinal Patterns of Effective Leaders

Motivational and Attitudinal Patterns of Effective Leaders of Carl L. Harshman, Ph.D. This article identifies seven strong (high scores) and seven weak (low scores) motivational and attitudinal patterns (MAPs) and how they impact leadership effectiveness. In considering

More information

Managerial Level Differences on Conflict Handling Styles of Managers in Thai Listed Firms

Managerial Level Differences on Conflict Handling Styles of Managers in Thai Listed Firms 07, Vol. 7, No. 7 ISSN: -6990 Managerial Level Differences on Conflict Handling Styles of Managers in Thai Listed Firms Dr. Chaiyaset Promsri Faculty of Business Administration Rajamangala University of

More information

LEADERSHIP AND DEVELOPMENT TRAINING OPPORTUNITIES

LEADERSHIP AND DEVELOPMENT TRAINING OPPORTUNITIES LEADERSHIP AND DEVELOPMENT TRAINING OPPORTUNITIES Mastering Influence Series Training Logic offers six different sessions in this series which will help your employees become better communicators, gain

More information

Leadership and Management programs

Leadership and Management programs Leadership and Management programs Think like others don t. Look where others won t. Work like others can t. swinburne.edu.au/professional Leadership and Management programs Developing and managing your

More information

IACBE Annual Report For Academic Year:

IACBE Annual Report For Academic Year: Mission of the MSL Program: Intended Student Learning Outcomes for the MSL Program : IACBE Annual Report For Academic Year: 2012-13 Program-Level Intended Outcomes Form: MSL Program Student Learning Information

More information

ASSESSMENT & DEVELOPMENT CENTRE. Increasing Productivity Retaining Talent Addressing Needs Recognising Potential Ensuring Fit

ASSESSMENT & DEVELOPMENT CENTRE. Increasing Productivity Retaining Talent Addressing Needs Recognising Potential Ensuring Fit Research demonstrates that that there is no substitute for objectively observing and systematically measuring how people actually perform "on the ground". A well designed Assessment Centre is the most

More information

Entrepreneurship & Innovation MGMT8608

Entrepreneurship & Innovation MGMT8608 BUSINESS SCHOOL Entrepreneurship & Innovation MGMT8608 TOPIC 2: THE ENTREPRENEUR MIND AND ACTION Learning Outcomes Examine the psychological and social trait theories of entrepreneurship. Consider the

More information

Performance and Professional Growth Systems

Performance and Professional Growth Systems Performance and Professional Growth Systems Non-Instructional Staff For use by Supervisors, Managers, Directors, Principals, and Superintendents Who Supervise Non-Instructional Employees (both salaried

More information

JOB DESCRIPTION VP of Branch Member Experience September 2017

JOB DESCRIPTION VP of Branch Member Experience September 2017 JOB TITLE: Branch Member Experience Manager DEPARTMENT: Operations REPORTS TO: FLSA STATUS: Exempt SALARY GRADE: 11 JOB DESCRIPTION SUMMARY: The Branch Manager of Member Experience is responsible for directing

More information

Interview. guide. Sam Sample. Emotional Intelligence Profile. Tuesday 16 May 2017 General Working Population (sample size 1634) Sam Sample

Interview. guide. Sam Sample. Emotional Intelligence Profile. Tuesday 16 May 2017 General Working Population (sample size 1634) Sam Sample Interview guide Tuesday 16 May 2017 General Working Population (sample size 1634) Emotional Intelligence Profile 1 Contents 04 About this report 06 Emotional Intelligence competencies 07 Competency potential

More information

LEADERSHIP 360. Survey to Assess [Insert Name of Assessee] Leadership Development Needs Assessment

LEADERSHIP 360. Survey to Assess [Insert Name of Assessee] Leadership Development Needs Assessment LEADERSHIP 360 Leadership Development Needs Assessment A paper-and-pencil 360-degree feedback tool for assessing leadership development needs. Survey to Assess [Insert Name of Assessee] Introduction Thank

More information

Accenture Analytics November 2013

Accenture Analytics November 2013 Accenture Analytics November 2013 Today, we re speaking analytics within and across all industries with an accent on differentiation and business services Products Resources Financial Services CMT H&PS

More information

Santa Monica College

Santa Monica College Santa Monica College Proposed Course Outline BUSINESS (#), Quality Customer Service Module 2: Building the Relationship with the Customer Course Title: Quality Customer Service: Building the Relationship

More information

Influence of Transformational Leadership, Organizational Culture and Trust on Organizational Commitment

Influence of Transformational Leadership, Organizational Culture and Trust on Organizational Commitment International Journal of Managerial Studies and Research (IJMSR) Volume 4, Issue 9, September 2016, PP 47-51 ISSN 2349-0330 (Print) & ISSN 2349-0349 (Online) http://dx.doi.org/10.20431/2349-0349.0409006

More information

About The CMO Survey. Mission. Survey operation. Sponsoring organizations

About The CMO Survey. Mission. Survey operation. Sponsoring organizations About The CMO Survey Mission - To collect and disseminate the opinions of top marketers in order to predict the future of markets, track marketing excellence, and improve the value of marketing in firms

More information

Profile Comparison Top-Leader

Profile Comparison Top-Leader Limbic Personality GmbH Profile Comparison Top-Leader Peter Mustermann Presented by The Limbic Personality Profile Comparison for Top Leaders There are a lot of leaders in the market but only those with

More information

Leadership and Decision Making

Leadership and Decision Making Leadership and Decision Making Business Essentials 9e Ebert/Griffin chapter nine After reading this chapter, you should be able to: 1. Define leadership and distinguish it from management. 2. Summarize

More information

User s Guide. - ESC General Cardiology Continuing Professional Development Programme - ESC elearning Platform

User s Guide. - ESC General Cardiology Continuing Professional Development Programme - ESC elearning Platform User s Guide - ESC General Cardiology Continuing Professional Development Programme - ESC elearning Platform ESC General Cardiology Continuing Professional Development Programme is a comprehensive online

More information

Employee Performance Measurement and Performance Appraisal Policy in an Organisation

Employee Performance Measurement and Performance Appraisal Policy in an Organisation Employee Performance Measurement and Performance Appraisal Policy in an Organisation Michael A. Akinbowale Melanie E. Lourens Dinesh C. Jinabhai Department of Human Resources Management, Faculty of Management

More information

CUNY Evaluation Memorandum - HEO Series

CUNY Evaluation Memorandum - HEO Series Supervisors Instructions Preferably once each semester, but at least once each year, employees in the HEO series are required to have an evaluation conference with the chairperson or supervisor to be designated

More information

Determinants of Information Technology Leadership Program

Determinants of Information Technology Leadership Program Review of European Studies; Vol. 6, No. 2; 2014 ISSN 1918-7173 E-ISSN 1918-7181 Published by Canadian Center of Science and Education Determinants of Information Technology Leadership Program Roya Anvari

More information

INFLUENCE OF SEX ROLE STEREOTYPES ON PERSONNEL DECISIONS

INFLUENCE OF SEX ROLE STEREOTYPES ON PERSONNEL DECISIONS Journal of Applied Psychology 1974, Vol. 59, No. 1, 9-14 INFLUENCE OF SEX ROLE STEREOTYPES ON PERSONNEL DECISIONS BENSON ROSEN 1 AND THOMAS H. JERDEE Graduate School of Business Administration, University

More information

Management, Motivation, and Leadership: Bringing Business to Life

Management, Motivation, and Leadership: Bringing Business to Life 14 14-1 14-2 14-3 14-4 14-5 14-6 Management, Motivation, and Leadership: Bringing Business to Life Discuss the role of management and its importance to organizational success Explain key theories and current

More information

General presentation

General presentation General presentation The Soft Guidelines of NIOH, Copenhagen. How to go from survey to action. Tage S. Kristensen NIOH, Copenhagen Denmark The Situation Intervention Urgent need for more and better research!

More information

Assessment of the Capability Review programme

Assessment of the Capability Review programme CABINET OFFICE Assessment of the Capability Review programme LONDON: The Stationery Office 14.35 Ordered by the House of Commons to be printed on 2 February 2009 REPORT BY THE COMPTROLLER AND AUDITOR GENERAL

More information

HRM Diagnostic Instrument - Design Features II - performance-focusing CSM, Ethics,

HRM Diagnostic Instrument - Design Features II - performance-focusing CSM, Ethics, 1. Civil Service Labor Regime - Design Features of Performance-Focusing Civil... Organizational units within which civil servants work face incentives to focus on their performance in achieving their policy

More information

DEPARTMENT OF DEFENSE PERFORMANCE MANAGEMENT AND APPRAISAL PROGRAM TOOLKIT

DEPARTMENT OF DEFENSE PERFORMANCE MANAGEMENT AND APPRAISAL PROGRAM TOOLKIT DEPARTMENT OF DEFENSE PERFORMANCE MANAGEMENT AND APPRAISAL PROGRAM TOOLKIT THIS TOOLKIT SUPPLEMENTS DEPARTMENT OF DEFENSE INSTRUCTION 1400.25 VOLUME 431, DOD CIVILIAN PERSONNEL MANAGEMENT SYSTEM: PERFORMANCE

More information

What do effective leaders do? What should leaders do?

What do effective leaders do? What should leaders do? EI & Leadership What do effective leaders do? What should leaders do? Some questions to ponder Existing studies detail: What leaders are like, what they do! How they make decisions, the effects of leaders

More information

Field Guide to Consulting and Organizational Development

Field Guide to Consulting and Organizational Development Action Planning, Alignment and Integration (consulting phase 4)...302 Action plans... Also see Project planning aligning...316 contents of...310 developing...310 developing timelines in...313 establishing

More information

IDENTIFYING SALES TRAINING & DEVELOPMENT INVESTMENTS THAT DRIVE LEARNER OUTCOMES

IDENTIFYING SALES TRAINING & DEVELOPMENT INVESTMENTS THAT DRIVE LEARNER OUTCOMES IDENTIFYING SALES TRAINING & DEVELOPMENT INVESTMENTS THAT DRIVE LEARNER OUTCOMES IDENTIFYING SALES TRAINING & DEVELOPMENT INVESTMENTS THAT DRIVE LEARNER OUTCOMES 2 IDENTIFYING SALES TRAINING & DEVELOPMENT

More information

The Developing Manager

The Developing Manager Unit 7: The Developing Manager Unit code: L/601/1743 QCF level: 5 Credit value: 15 Aim This unit enables learners to gain understanding of behaviour management principles and gain skills to review their

More information

Understanding the Management Process

Understanding the Management Process Chapter 6 Understanding the Management Process 1 Define what management is. 2 Describe the four basic management functions: planning, organizing, leading and motivating, and controlling. 3 Distinguish

More information

Power, Influence, and Leadership. 2. Introduction. 2.1 Overview. Notes: Copyright 2016 Educational Design Technology (EDT) background music

Power, Influence, and Leadership. 2. Introduction. 2.1 Overview. Notes: Copyright 2016 Educational Design Technology (EDT) background music Power, Influence, and Leadership 2. Introduction 2.1 Overview background music 2.2 Learning Objectives No audio 1. Scene 1 1.1 Aspects of Leadership no audio 1.2 Power & Influence Power is an integral

More information

HR LESSON 4 PERFORMANCE APPRAISAL. In this lesson you will learn about the aims and methods of performance appraisal.

HR LESSON 4 PERFORMANCE APPRAISAL. In this lesson you will learn about the aims and methods of performance appraisal. SZKOLENIA JĘZYKOWE DLA FIRM HR LESSON 4 PERFORMANCE APPRAISAL In this lesson you will learn about the aims and methods of performance appraisal. You will also learn how to express and justify your opinion.

More information

SYLLABUS. Department: Psychology

SYLLABUS. Department: Psychology Code: PSYC 205 Title: Industrial/Organizational Psychology Institute: Business and Social Sciences Department: Psychology Course Description: This course is an applied psychology course designed to help

More information

The Powerful Act of Coaching Employees Profiles International, Inc. All rights reserved.

The Powerful Act of Coaching Employees Profiles International, Inc. All rights reserved. Who We Are Profiles International Help clients gain competitive advantage by tapping the talents of their people. We provide the necessary information for leaders to coach, manage, and motivate their teams.

More information

Chapter 12 - Leadership in Organizational Settings Competency Perspective of Leadership Competency Perspective Limitations

Chapter 12 - Leadership in Organizational Settings Competency Perspective of Leadership Competency Perspective Limitations Chapter 12 - Leadership in Organizational Settings Leadership - influencing, motivating, and enabling others to contribute toward the effectiveness and success of the organizations of which they are members;

More information

Ascertaining Dimensions of Organizational Learning Capabilities (OLC) in Academic Library

Ascertaining Dimensions of Organizational Learning Capabilities (OLC) in Academic Library Ascertaining Dimensions of Organizational Learning Capabilities (OLC) in Academic Library Mohd Shamsul Mohd Shoid Faculty of Information Management, Universiti Teknologi MARA (UiTM), MALAYSIA shamsul_shoid@yahoo.com

More information

Job Satisfaction of Room Service Personnel in Star Hotels

Job Satisfaction of Room Service Personnel in Star Hotels International Journal of Business Administration and Management. ISSN 2278-3660 Volume 7, Number 1 (2017), pp. 1-8 Research India Publications http://www.ripublication.com Job Satisfaction of Room Service

More information

Leadership Practices Inventory: LPI

Leadership Practices Inventory: LPI Leadership Practices Inventory: LPI JAMES M. KOUZES & BARRY Z. POSNER Group Assessment Report Prepared for Sample Group Report November 12, 2012 November 12, 2012 Group Summary by Leadership Practice This

More information