Joburg Innovation & Knowledge Exchange (JIKE)

Transcription

1 Joburg Innovation & Knowledge Exchange (JIKE) Knowledge Management Reference Group, Buffalo City 7 th 8 th February 2008 City of Johannesburg Presentation

2 Growth Development Strategy (GDS) and 5-year 5 Integrated Development Plan (IDP) The GDS sets the strategic course for the long term, and makes some of the bigger, overarching decisions GDS The IDP is required by law. It says where we must be after five years and spells out how we will get there 5-Year IDP What are the future trends? Where do we want to be? How do we approach development? What are our objectives for next term? What can we get done in the next 5 yrs? 2 For this reason, the City s Growth Development Strategy (GDS) and Integrated Development Plan (IDP) are important components for strategic planning which guide development and service delivery for the City.

3 Business Planning Framework Detailed annual business plans give operational expression to the IDP Strategic Agenda GDS + IDP & Sector Plans Operations Agenda Service Delivery Mandate / Core Business BUSINESS PLAN Core Narrative Document Supporting Financial Templates Performance Management Budgeting Service Delivery + Business Process Improvement 3

4 Business Planning Process Growth & Development Strategy 4 INTEGRATED PERFORMANCE MANAGEMENT IDP and Sector Plans City Scorecard Municipal Entity and Departmental / / Regional Scorecards Individual Scorecards Municipal Entity and Departmental / / Regional Scorecards INTEGRATED BUSINESS PLANNING

5 High-Level Design of the Office of the Executive Mayor (OEM) Office of Executive Mayor Executive Mayor City Manager Legal, 2010 Central Chief External Compliance & Strategy Information Relations Communications Internal Audit Mayoral Unit Officer Unit Committee Support OEM Units Key Functions 5 Bridge the business-technology gap Ensure key focus on City information management and centralised delegation of the CIO responsibility Recognize and bring IT benefits to solve business issues, whilst managing costs and risks Manage innovation and knowledge management (JIKE) Manage IT outsourced contract

6 Office of the Chief Information Officer Chief Information Officer Office of the Chief Information Officer Vision To provide robust, integrated, reliable and enabling Information and Communication Technology products and Knowledge Services through knowledge exchange and innovations to support the City s vision to become a world class African city. Programme Portfolio Management Business Relationship Management JIKE Enterprise Information Management Strategy and Architecture IS Operations Finance and Support Services 6 To establish and sustain Knowledge Intensive Services that support the City s vision to be a learning, knowledge-driven organization KM Human element vs. KM Technology element!

7 JIKE Programmes (An Integrated Approach to KM & I) Knowledge Exchange Knowledge Products Knowledge Management & Innovation 7

8 JIKE Business Plan within the context of the 5-5 year IDP Programme 8 Five-year Strategic Objective Increased evidence (e.g of the quality of submissions to JIKE s annual Joburg Innovation Award) of a stronger culture and practice of innovation and knowledge management in the City Five-year IDP Programmes and Key Programme Achievements Continue to run annual City of Johannesburg s innovations showcasing project. Develop other incentives to encourage innovative practices and product development. Structure or strengthen a select number of learning networks within the City to facilitate sharing of experience and learning e.g around urban management and maintaining a safe urban environment, between managers of social facilities, etc. 2007/08 Delivery Agenda City of Johannesburg innovations showcase project. Incentives for innovative practices and product development Establish learning-by-sharing (sectoral/intra-municipal/intermunicipal) networks to have exchanges on relevant issues and challenges. Utilise SACN and other local and international bodies for knowledge exchange. Performance indicators for knowledge management, innovation and skill development

9 JIKE Business Plan within the context of the 5-5 year IDP Programme 9 Five-year Strategic Objective Increased evidence (e.g of the quality of submissions to JIKE s annual Joburg Innovation Award) of a stronger culture and practice of innovation and knowledge management in the City Five-year IDP Programmes and Key Programme Achievements Strengthen interactions with the South African Cities Network and local and international bodies dedicated to knowledge exchange Structure focused learning exchanges between South African Metropolitan municipalities on approaches to selected issues which require innovative problemsolving either through SACN or separately, (e.g informal trader management and development, free basic service provision to nonaccountholder, etc) 2007/08 Delivery Agenda Implement the Information and Knowledge Exchange ideation Programme, which will apply creative-thinking methodologies to the challenges faced by the City. Expand our case study documentation of better practice, lessons learnt and innovation studies which will build Johannesburg s capacity to learn from itself and give context to the City s ability to share its experience with other institutions at a local, national and international level.

10 JIKE Business Plan within the context of the 5-5 year IDP Programme Five-year Strategic Objective Increased evidence (e.g of the quality of submissions to JIKE s annual Joburg Innovation Award) of a stronger culture and practice of innovation and knowledge management in the City Five-year IDP Programmes and Key Programme Achievements Develop a knowledge management, innovation and learning and growth performance measures 2007/08 Delivery Agenda Build a culture of innovation amongst staff that will reinforce Johannesburg s role as an African World Class City. 10

11 JIKE s s Priority Business Activities 11 Knowledge Portal Ideation Case Studies (Packaged in DVD and document format) Leadership Development Programme (KM & Innovation approach) Innovation Management (Innovation Publication,Innovation Framework) Micro-conferencing Mayoral Legacy Projects Knowledge Tourism - Formal (Hosting of official delegations) - Informal (Sharing by Learning Networks, Brown Bag sessions) Debriefs (Packaged in DVD and document format) Exit Interviews

12 2 JIKE Projects Knowledge Audit of KM Initiatives that SACN Member Cities have implemented. Benchmarking exercise. Addressing the Silo Mentality Better practices 12

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