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1 SAGE LIBRARY IN BUSINESS & MANAGEMENT Corporate Social Responsibility VOLUME 1 Theories and Concepts of Corporate Social Responsibility Edited by Andrew Crane and Dirk Matten SAGE Publications Los Angeles London New Delhi Singapore
2 Appendix of Sources Editors' Introduction Andrew Crane and Dirk Matten xi xvii VOLUME 1 THEORIES AND CONCEPTS OF CORPORATE SOCIAL RESPONSIBILITY Chapter 1: Introduction to Corporate Social Responsibility 1. What's a Business For? Charles Handy The Case for Corporate Social Responsibility Henry Mintzberg 10 Chapter 2: Corporate Social Responsibility in Theory 3. The Pyramid of Corporate Social Responsibility: Toward the Moral Management of Organizational Stakeholders Archie B. Carroll Corporate Social Responsibility Theories: Mapping the Territory Elisabet Garriga and Domenec Mele 43 Chapter 3: Critiques of Corporate Social Responsibility 5. The Social Responsibility of Business is to Increase its Profits Milton Friedman The Nature of Business Elaine Sternberg 75 Chapter 4: Stakeholder Theory 7. The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications Thomas Donaldson and Lee E. Preston What Stakeholder Theory Is Not Robert Phillips, R. Edward Freeman and Andrew C. Wicks 119 Chapter 5: Corporate Citizenship 9. Corporate Citizenship: Toward an Extended Theoretical Conceptualization Dirk Matten and Andrew Crane Business Citizenship: From Domestic to Global Level of Analysis Jeanne M. Logsdon and Donna J. Wood 157
3 vi contents Chapter 6: Corporate Sustainability and Business Ethics 11. Focusing on Value: Reconciling Corporate Social Responsibility, Sustainability and a Stakeholder Approach in a Network World David Wheeler, Barry Colbert and R. Edward Freeman The Corporate Social Policy Process: Beyond Business Ethics, Corporate Social Responsibility, and Corporate Social Responsiveness Edwin M. Epstein 207 Chapter 7: Corporate Social Performance 13. Corporate Social Performance Revisited Donna J. Wood Corporate Social and Financial Performance: A Meta-Analysis Marc Orlitzky, Frank L. Schmidt and Sara L. Rynes 245 Chapter 8: History of Corporate Social Responsibility 15. An Historical Perspective Tom Cannon Corporate Social Responsibility - Evolution of a Definitional Construct Archie B. Carroll 303 VOLUME 2 MANAGING AND IMPLEMENTING CORPORATE SOCIAL RESPONSIBILITY Chapter 1: Corporate Social Responsibility, Leadership and Strategy 17. Components of CEO Transformational Leadership and Corporate Social Responsibility David A. Waldman, Donald S. Siegel and Mansour Javidan How Corporate Social Responsibility Pays Off Lee Burke and Jeanne M. Logsdon 23 Chapter 2: Organizing Corporate Social Responsibility: Organizational Structure, Culture and Learning 19. The Institutional Determinants of Social Responsibility Marc T.Jones The Path to Corporate Responsibility Simon Zadek 54 Chapter 3: Corporate Social Responsibility and Human Resource Management 21. The Development of Human Rights Responsibilities for Multinational Enterprises Peter Muchlinski 65
4 contents vii 22. Corporate Social Performance as a Competitive Advantage in Attracting a Quality Workforce Daniel W. Greening and Daniel B. Turban 100 Chapter 4: Corporate Social Responsibility and Marketing 23. The Role of Marketing Actions with a Social Dimension: Appeals to the Institutional Environment Jay M. Handelman and Stephen J. Arnold Doing Better at Doing Good: When, Why, and How Consumers Respond to Corporate Social Initiatives C.B. Bhattacharya and Sankar Sen 149 Chapter 5: Corporate Social Responsibility and Accounting 25. Thirty Years of Social Accounting, Reporting and Auditing: What (if Anything) Have We Learnt? Rob Gray Getting to the Bottom of "Triple Bottom Line" Wayne Norman and Chris MacDonald 173 Chapter 6: Corporate Social Responsibility in Purchasing and Supply Chain Management 27. Supply Chain Specific? Understanding the Patchy Success of Ethical Sourcing Initiatives Sarah Roberts Socially Responsible Organizational Buying: Environmental Concern as a Noneconomic Buying Criterion Minette E. Drumwright 206 Chapter 7: Corporate Social Responsibility and Public Affairs Management 29. Differences between Public Relations and Corporate Social Responsibility: An Analysis Cynthia E. Clark How Multinational Corporations Deal with their Socio-political Stakeholders: An Empirical Study in Asia, Europe, and the US Dirk Holtbrilgge and Nicola Berg 255 Chapter 8: Stakeholder Management and Partnerships 31. Stakeholder Management: Framework and Philosophy R. Edward Freeman Common Interest, Common Good: Creating Value through Business and Social Sector Partnerships Shirley Sagawa and Eli Segal 300 Chapter 9: Codes of Conduct 33. Standards for Corporate Conduct in the International Arena: Challenges and Opportunities for Multinational Corporations S. Prakash Sethi International Codes of Conduct and Corporate Social Responsibility: Can Transnational Corporations Regulate Themselves? Ans Kolk, Rob van Tulder and Carlijn Welters 332
5 viii contents VOLUME 3 CORPORATE SOCIAL RESPONSIBILITY IN GLOBAL CONTEXT Chapter 1: Global Governance and the Firm 35. Global Rules and Private Actors: Toward a New Role of the Transnational Corporation in Global Governance Andreas Georg Scherer, Guido Palazzo and Dorothe'e Baumann Governing Globalization? The State, Law, and Structural Change in Corporate Governance John W. Cioffi 25 Chapter 2: Institutions of Global Corporate Social Responsibility 37. Reconstituting the Global Public Domain - Issues, Actors, and Practices John Gerard Ruggie Strategic Responses to Global Climate Change: Conflicting Pressures on Multinationals in the Oil Industry David L. Levy and Ans Kolk 75 Chapter 3: Global Civil Society and the Corporation 39. The Idea of Global Civil Society Mary Kaldor Nongovernmental Organizations as Institutional Actors in International Business: Theory and Implications Jonathan P. Doh and Hildy Teegen 109 Chapter 4: Corporate Social Responsibility in Europe and North America 41. Corporate Social Responsibility in Europe and the U.S.: Insights from Businesses' Self-Presentations Isabelle Maignan and David A. Ralston A Conceptual Framework for Understanding CSR in Europe Dirk Matten and Jeremy Moon 143 Chapter 5: Corporate Social Responsibility in Asia 43. Corporate Social Responsibility (CSR) in Asia: A Seven-Country Study of CSR Web Site Reporting Wendy Chappie and Jeremy Moon Transcending Transformation: Enlightening Endeavours at Tata Steel S. Elankumaran, Rekha Seal and Anwar Hashmi 182 Chapter 6: Corporate Social Responsibility in Africa 45. Revisiting Carroll's CSR Pyramid: An African Perspective Wayne Visser Do Firms with Unique Competencies for Rescuing Victims of Human Catastrophes have Special Obligations? Corporate Responsibility and the AIDS Catastrophe in Sub-Saharan Africa Thomas W. Dunfee 213
6 contents ix Chapter 7: Corporate Social Responsibility in Latin America 47. The Corporate Social Responsibility System in Latin America and the Caribbean Paul Alexander Haslam Social and Environmental Responsibility in Small and Medium Enterprises in Latin America Antonio Vives 254 Chapter 8: Corporate Social Responsibility and International Development 49. Serving the World's Poor, Profitably C.K. Prahalad and Allen Hammond The False Developmental Promise of Corporate Social Responsibility: Evidence from Multinational Oil Companies Jedrzej George Frynas 279 Chapter 9: Fair Trade and Corporate Social Responsibility 51. The Fair Trade Movement: Parameters, Issues and Future Research GeoffMoore Fair Trade Futures Alex Nicholls and Charlotte Opal 314
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