10 Commandments of an Effective Company Officer
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1 10 Commandments of an Effective Company Officer VCOS Conference Clearwater, FL November 9, 2013 = = = = = = = = = = = = = = = = = = = = = = = = = = Steve Prziborowski Deputy Chief Santa Clara County (CA) F.D.
2 OBJECTIVES: Identify the 10 Commandments of an Effective Company Officer Create an action plan for success as a future or current company officer Define the term designated adult
3 10 COMMANDMENTS OF AN EFFECTIVE COMPANY OFFICER
4 Commandment #1 Do Your Job
5 Commandment #1 Do Your Job
6 COMMANDMENT #1: Do Your Job: Lead by example Maintain a positive attitude Have a vision Be a student of the fire service Make decisions Be a part of the solution not the problem Don t be a slot filler
7 Video The Ride-A-Long Is Here.
8 To Play Video From Internet: CLICK HERE
9 Commandment #2 Establish & Maintain Effective Working Relationships
10 COMMANDMENT #2: Establish & maintain relationships: Don t be a thorn in the side of the chiefs (crap rolls down hill and it will roll down to you and your crew..) With those at higher ranks, lower ranks, and without rank With those at other agencies of all ranks Relationships can make the difference
11 COMMANDMENT #2: Get to know those around you a.s.a.p.: Your members Your boss Your peers Other crews Other agencies Strengths/weaknesses Will help you build & maintain relationships
12 Video Can t We All Just Get Along?
13 To Play Video From Internet: CLICK HERE
14 Commandment #3 Be The Training Officer Of Your Members
15 Video I shouldn t have to tell the driver where to park that s micro managing, isn t???
16 To Play Video From Internet: CLICK HERE
17 Video Still not sure whether there are times to micro-manage?
18 To Play Video From Internet: CLICK HERE
19 COMMANDMENT #3: Company Officer as the Training Officer: Make every moment a training opportunity Spread the wealth, don t be the only instructor Cover the mandates, as well as the known deficiencies Train your members to do YOUR job Continuously train, educate, and mentor your members Document, document, document!
20 Video We don t need no stinkin back-to-the-basics training...
21 To Play Video From Internet: CLICK HERE
22 Commandment #4 Establish Expectations
23 Video But there are people trapped!
24 To Play Video From Internet: CLICK HERE
25 COMMANDMENT #4: Expectations: Document & share them with your members Ask members what they expect of you Hold your members accountable! Don t accept mediocrity, incompetence, or inappropriate behavior! Have a daily roll call, and a daily plan For sample expectations, go to the FREE STUFF link on my website:
26 Video But it s my computer!
27 To Play Video From Internet: CLICK HERE
28 Commandment #5 Be Passionate & Have Compassion
29 COMMANDMENT #5: Be Passionate / Have Compassion: Be passionate about the fire service, your members, your department, your community Care for your members at station / home Take care of those we are sworn to serve The customer is NOT an inconvenience Don t let passion get the best of you Don t forget where you came from
30 COMMANDMENT #5: Picture of middle finger
31 Commandment #6 Never Forget Your Two Priorities As A Supervisor...
32 COMMANDMENT #6: Two Priorities: Provide a Safe, and 2. Harassment free environment
33 Video Dear Chief, Nobody Was More Surprised Than I When...
34 To Play Video From Internet: CLICK HERE
35 Commandment #7 Instead Of Being Liked Strive For Credibility & Respect
36 COMMANDMENT #7: Strive for Credibility & Respect: Be nice.. But don t let others take advantage of you It s ok and good to be liked (for right reasons) But, great company officers strive for credibility and respect
37 Video This ever happen to you?
38 To Play Video From Internet: CLICK HERE
39 Commandment #8 Have Outstanding Communication Skills
40 COMMANDMENT #8: Have Outstanding Communication Skills: Oral, Written, and Interpersonal Listen to your members & your supervisor Keep your members & your supervisor informed Be calm in the face of adversity One wrong word said or documented can doom you
41 Commandment #9 Know the difference between Management & Leadership
42 COMMANDMENT #9: Management vs. Leadership: Lead people, Manage things Have excellent planning, time management, and organizational skills you ll need them Know your leadership style(s) Put your members & the public you serve before yourself
43 Commandment #10 Be The Designated Adult!
44 COMMANDMENT #10: Be The Designated Adult: Be able to say NO or Knock It Off! Have integrity Be dependable Utilize the Headline Test when making ethical decisions Know when to be the Crew Member and when to be the Supervisor!
45 Video Did the Designated Adult Have a Brainfart?
46 To Play Video From Internet: CLICK HERE
47 BOTTOM LINE: Don t let this happen on your watch...
48 FINAL THOUGHTS: Take care - Be safe Be creative Keep the faith Remain committed to our mission Do the best you can with what you have to work with
49 FINAL THOUGHTS: Take care - Be safe Be creative Keep the faith Remain committed to our mission Do the best you can with what you have to work with
50 CONTACT INFO: Steve Prziborowski Cell: Website: Website:
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