Management & Leadership

Transcription

1 Management & Leadership INTRODUCTION TO BUSINESS & MARKETING

2 Task 49 IDENTIFY THE FUNCTIONS OF MANAGEMENT.

3 What is management? Entrepreneurs start off having to manage only themselves. If a business has employees, then a management plan is needed. Management helps the business focus on setting & meeting goals efficiently and effectively.

4 Essential Management Skills Task-Oriented Communication Time Management Problem Solving Interpersonal

5 What do managers do? The functions (tasks) of management include: 1) Planning 2) Organizing 3) Staffing 4) Implementing / Directing 5) Controlling 6) Evaluating

6 Walk & Talk GROUP NOTES

7 Planning Setting goals and objectives Making long- and short-term plans for meeting goals Determining resources required and standards that must be met

8 Organizing Obtaining & coordinating resources so that objectives can be met Includes organizing people, work processes and equipment

9 Staffing Refers to organizing the human resources (people) necessary to meet company objectives May need to hire, train or fire employees

10 Implementing or Directing Influencing, guiding and directing people to carry out their delegated tasks Providing direction and vision Requires leadership skills

11 Controlling Keeping the business on track and making sure goals are met Setting standards for the quality of work Solving problems

12 Evaluating Evaluating performance Monitoring customer satisfaction

13 Are managers and leaders the same? THINK ABOUT IT!

14 Task 50 COMPARE TYPES OF LEADERSHIP STYLES.

15 What is leadership? Leaders develop a vision for their organization. Leaders organize, mobilize & energize other people in order to achieve a goal.

16 Characteristics of a Leader MOTIVATION CONFIDENCE COMMUNICATION SKILLS INTEGRITY Inspirational, Initiative, Goal-oriented Self-assured & decisive Ability to relate / provide mentorship Most valued quality honest, loyal, fair

17 Leadership Styles Pace- Setting Affiliative Facilitating Coaching Visionary Commanding

18 VISIONARY Appropriate as an organization starts or needs a new direction The goal is to move people toward a new set of shared visions.

19 COACHING One-on-one style The goal is to develop individuals, improve performance and help connect personal goals to business goals. The leader asks for feedback from employees but comes to a final decision himself or herself

20 AFFILIATIVE Emphasizes the importance of teamwork Aims to create harmony in a group by connecting people to each other

21 FACILITATING a.k.a. Democratic Draws on other people s knowledge & skills Creates group commitment to the resulting goals Works best when the direction of the organization is unclear and the leader needs to tap the collective wisdom of the group.

22 PACE-SETTING Sets high standards of performance Obsessive about doing things better & faster Asks the same of everyone on the team

23 COMMANDING Classic military style Most used but least effective Rarely involves praise; frequently involves criticism (criticism undercuts morale and job satisfaction)

24 Why is it important for a person to change leadership styles? THINK ABOUT IT!

25 What s Your Style? THE LION, THE FOX AND THE SAINT BERNARD

26 Exit Ticket Which leadership style should you use in each situation? 1) You have a team of experienced, intelligent and committed people who care about doing the best they can every day. 2) You are leading a team of eager people who want to do good work. They are really fast but make a lot of mistakes that you have to go back and fix. They feel they have something to prove. 3) You have just taken over a team that only does enough to get by. They don t really want to work but don t want to be unemployed either. They always have excuses it s never their faults.