2017 U PS R ATE and SERVICE GUIDE. Daily Rates. Singapore
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1 2017 U PS R ATE and SERVICE GUIDE Daily Rates Singapore
2 ups.com Nationwide Toll Free: UPS GETS THE JOB DONE. As a global leader in logistics, UPS guaranteed on-time package and freight shipments are just a few of the many deliveries that we make every business day. We also deliver: Extensive knowledge and experience from the world s largest package delivery company to keep you competitive in a rapidly expanding international marketplace. Customised solutions and reliable services for shipping, tracking and billing from a global leader in technology to drive greater efficiency, helping to save you time and reduce costs. All of this helps make the best delivery of all possible your satisfaction and, most importantly, your customers satisfaction. When that s delivered, we know we ve done our job. To learn more about what we can deliver for your business, visit ups.com/solutions/sg. Sustainable shipping options from one of the most efficient global transportation networks in the world to help reduce carbon emissions and conserve resources.
3 UPS International Shipping Services PACKAGE Service Delivered By Destinations Other Information 1-3 DAYS 1UPS INTERNATIONAL SHIPPING SERVICES UPS Worldwide Plus UPS Worldwide UPS Worldwide Freight UPS Worldwide Saver 3-5 DAYS Guaranteed morning delivery by: 8:00 am/ 8:30 am to major cities in the U.S. 8:30 am to Canada 9:00 am to major Asian cities, over 4,000 U.S. cities, and major business centres in Europe 9:00 am or 11:00 am from worldwide to selected destinations in your country Guaranteed time-definite delivery by: 10:30 am, 12:00 noon, 2:00 pm or 3:00 pm to most parts of the U.S., Europe and Asia Pacific, selected areas in the Americas and major cities in Canada 12:00 noon or 2:00 pm to most areas in your country Guaranteed delivery by end-of-day, within 1-3 business days, depending on destinations Guaranteed delivery by end-of-day, to over 220 countries and territories worldwide To major cities in the U.S., Europe and Asia To the U.S., major cities in Canada, Europe and Asia, and selected areas in the Americas To more than 60 countries and territories worldwide To over 220 countries and territories worldwide Ideal for urgent shipments Priority handling UPS 10 KG Box and UPS 25 KG Box are available for this service UPS 10 KG Box and UPS 25 KG Box are available for this service Door-to-door and non door-todoor options are available For palletised shipments of more than 70 kg An economical alternative to UPS for speedy and reliable service UPS 10 KG Box and UPS 25 KG Box are available for this service UPS Worldwide Expedited Delivery in as little as three business days within Asia, and from Asia to major business centres in Europe, and North and South America Within Asia, and from Asia to major business centres in Europe, and North and South America An economical option for less time-critical shipments Day-definite, time-in-transit lets you plan delivery schedule AIR FREIGHT Service Delivered By Destinations Other Information 1-3 DAYS UPS Air Freight Direct 3-5 DAYS Day-specific scheduling, airport-to-airport service, with delivery within 1-3 days Covers nearly every location worldwide Ideal for shipments over 70 kg Convenient and easy shipment processing for palletised and non-palletised freight Optional services include collection, delivery and customs clearance UPS Air Freight Consolidated Day-specific scheduling, airport-to-airport service, with delivery within 3-5 days Worldwide Ideal for shipments over 70 kg Convenient and easy shipment processing for palletised and non-palletised freight Optional services include collection, delivery, and customs clearance Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com.
4 2 Determine the Weight and Size UPS Services Billable Weight: Actual or Dimensional? Determining which weight to use in calculating your rate requires that you determine which rule applies. Different rules apply depending on the service selected. Actual weight is the weight of the package rounded up to the next half kilogram. Dimensional weight considers density, which is the amount of space a package occupies in relation to its actual weight. Billable weight is the weight used to calculate the rate. The billable weight will be the greater of the package s actual or dimensional weight. Packages that exceed UPS weight and size limit are not accepted for transportation. Contact our Customer Service Representatives for details. Irregularly-shaped Packages Measure boxes or containers that are not rectangular to determine dimensional weight and whether the package is within maximum limits. Treat the irregularly-shaped package as if it is in a regular rectangular box. Measure the length, width and height of the package from its extreme points. Height Length Width Step 1 Determine the Actual Weight: Use a scale to determine the weight of the package. Increase fractions of a weight to the next half kilogram. Step 2 Determine the Dimensional Weight*: Calculate the cubic size by multiplying the length by the width and by the height (each rounded off to the nearest whole centimetre) of each package. Divide the cubic size of the package by 5,000 to determine the dimensional weight in kilograms. Increase fractions of a weight to the next half kilogram. Dimensional Weight in Kilograms = L = Length in centimetres W = Width in centimetres H = Height in centimetres L W L x W x H 5,000 H Step 3 Select the Proper : Locate the appropriate zone for the shipment in the zone chart on pages 9 to 12. Step 4 Determine the Weight: Rates for multiple-piece shipments**, which include UPS Paks and packages shipped to a single receiver on the same day, are based on the total shipment weight of an individual shipment. This means substantial savings over single-piece rates. To determine a shipment s total billable weight, use the greater of each package s actual or dimensional weight. Additional Information: Weight and Size Limits Maximum weight per package is 70 kg. Maximum length per package is 270 cm. Maximum size per package is 419 cm in length and girth [(2 x width) + (2 x height)] combined. There is no limit to the total shipment weight or number of packages in a shipment. * For import shipments, use the origin country unit of measure and dimensional factor to calculate the dimensional weight. Dimensional weight applies to all international shipments except shipments using UPS Envelope, UPS 10 KG Box and UPS 25 KG Box. ** Multiple-piece shipment refers to a shipment consisting of packages and/or documents sent via a single waybill number. Rates, charges, service explanation, and services are subject to change without prior notice.
5 3 Determine the Weight and Size UPS Worldwide Freight Determine the Weight and Size Billable Weight: Actual or Dimensional? Determining which weight to use in calculating your rate requires that you determine which rule applies. Actual weight is the weight of the items on the pallet and the weight of the pallet rounded up to the next half kilogram. Dimensional weight considers pallet density, which is the amount of space a pallet occupies in relation to its actual weight. Billable weight is the weight used to calculate the rate. The billable weight will be the greater of the pallet s actual or dimensional weight. A minimal rate may apply. Step 1 Determine the Actual Weight: Actual weight is the weight of the items on the pallet and the weight of the pallet rounded up to the next half kilogram. Step 2 Determine the Dimensional Weight*: Calculate the cubic size by multiplying the length by the width and by the height (each rounded off to the nearest whole centimetre) of each pallet. Divide the cubic size of the pallet by 5,000 to determine the dimensional weight in kilograms. Increase fractions of a weight to the next half kilogram. Dimensional Weight in Kilograms = L = Length in centimetres W = Width in centimetres H = Height in centimetres L x W x H 5,000 H Step 3 Determine the Billable Weight: Compare the pallet s actual weight to the dimensional weight. The greater of the two is the billable weight and should be used to calculate the rate. For multiple-pallet shipments, add up each pallet s billable weight to determine the shipment s billable weight. Billable Weight Calculation e.g.: A customer has a shipment of three pallets weighing 50 kg, 400 kg and 300 kg. All pallets are the same size with the following dimensions: 122 cm x 102 cm x 150 cm 1. Determine the Actual Weight Actual Weight: 50 kg kg kg = 750 kg 2. Determine Dimensional Weight Pallet Dimensional Weight: (122 cm x 102 cm x 150 cm) / 5,000 = kg Dimensional Weight: kg kg kg = 1,120.5 kg L W 3. Determine Billable Weight s Billable Weight: kg kg kg = 1,147 kg * For import shipments, use the origin country unit of measure and dimensional factor to calculate the dimensional weight. Rates, charges, service explanation, and services are subject to change without prior notice.
6 4 Services with Additional Charges Contractual International Dangerous Goods Dangerous goods are articles or substances which are capable of posing a significant risk to health, safety or property if not handled and shipped in a proper manner. There are various laws, regulations and rules governing the transportation of dangerous goods across international borders. UPS offers a contractual service which ensures that your dangerous goods shipments are handled and shipped in accordance with international and domestic regulations via our global network. The accessible* and inaccessible** classification applies, depending on Dangerous Goods class. Surcharge applies as follows: Type of Service UPS Worldwide UPS Worldwide Saver UPS Worldwide Expedited UPS Worldwide Freight Surcharge (whichever is greater) Accessible Dangerous Goods S$108 per shipment or S$11.10 per package S$108 per shipment or S$1.50 per kg Inaccessible Dangerous Goods S$72 per shipment or S$7.40 per package For a detailed listing of UPS acceptable classes and commodities of dangerous goods, please contact our Customer Service Representatives. S$72 per shipment or S$1.00 per kg Surcharge for Non-Compliance UPS will, at its sole discretion, and whether or not the UPS International Dangerous Goods programme applies, charge a surcharge of S$7.40 per package or S$72 per shipment, whichever is higher, for any costs, expenses, damages or losses, including but not limited to the expense of returning the shipment to Shipper and any additional administrative cost incurred by UPS in connection with any incidence of non-compliance +. This surcharge is without prejudice to any other relief or remedy UPS is entitled to. UPS FTZ Facilitator With UPS FTZ Facilitator, importers and exporters have the ability to use UPS to transport international shipments in-bond to and from a global Free/ Foreign Trade (FTZ). This service is available for shipments using UPS Worldwide Plus, UPS Worldwide, UPS Worldwide Freight, UPS Worldwide Saver and UPS Worldwide Expedited. This contractual, fee-based service allows the shipment of goods to move to or from an FTZ without using other transportation providers. Using UPS as a single source enables importers and exporters to increase visibility and tracking, and reduce the chance for errors and costs associated with utilising multiple transportation providers. Importers will choose UPS FTZ Facilitator to direct shipments to be delivered, in-bond, to a designated FTZ rather than being cleared through customs. The fee for this service is S$125 per shipment. Exporters will choose UPS FTZ Facilitator to ship goods in-bond from an FTZ to an international destination. The fee for this service is S$125 per shipment. UPS Broker of Choice With UPS Broker of Choice, importers select their own customs broker for customs clearance of their UPS international shipments. This service is available for shipments using UPS Worldwide Plus, UPS Worldwide, UPS Worldwide Saver and UPS Worldwide Expedited. This contractual, fee-based service ensures that the established relationship with a Customs Broker remains in place while the importer works with UPS to save time and increase efficiencies in shipping and customs processes. Using UPS Broker of Choice enables importers to reduce fees and errors incurred while using multiple customs clearance processes. Importers can select UPS Broker of Choice Onsite for shipments that remain in UPS possession while the importer s customs broker completes customs clearance procedures prior to UPS completing delivery of the shipment. The fee for this is S$75 per shipment. * Accessible Dangerous Goods: Class 1.4 Explosives, Class 2.1 Flammable Gas, Class 2.2 Non-Flammable Gas in Cargo Aircraft Only (CAO) quantities, Class 3 Flammable Liquid, Class 4 Flammable Solid, Dangerous When Wet, Class 5 Oxidisers and Organic Peroxides and Class 8 Corrosives. ** Inaccessible Dangerous Goods: Class 2.2 Non- Flammable Gas in Passenger (PAX) and Limited (LQ) quantities, Class 6 Toxic and Infectious Substances, Class 7 Radioactive Material and Class 9 Miscellaneous Dangerous Substances. + Non-compliance shall include but not be limited to (a) noncompliance with any UPS shipping requirements or procedures; or any applicable laws or regulations governing air transport including but not limited to the International Air Transport Association regulations; and (b) any mis-declaration, under-declaration and falsification made; and (c) any breach of or non-compliance with applicable UPS instructions in relation to packing, labelling, marking, handling, declaration and documentation and any process, in connection with and applicable to the content of the shipments. Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com. Rates, charges, service explanation, and services are subject to change without prior notice.
7 5 Services with Additional Charges Non-Contractual Services with Additional Charges Declared Value Charge For each shipment over S$150, you may purchase additional coverage against loss or damage at S$3.20 for each additional S$150 or fraction thereof. Charges for declared value can be billed to the shipper, the receiver, or to a third party. Saturday Delivery Delivery of shipments is available at an additional charge of S$20 for each UPS Envelope or each shipment of UPS Paks and packages. This charge will be billed to the party who bears the shipping charges. UPS Worldwide Freight provides Saturday Delivery to select destinations in the U.S. and Canada for an additional charge of S$247 per shipment. Undeliverable Package Return Charge s refused by the consignee, or which for any other reason cannot be delivered, will be held, and UPS will attempt to contact the shipper for further instructions, including return. Applicable transportation costs plus a S$13.90 surcharge per undeliverable shipment apply to any return, at the shipper s expense. UPS Returns * To meet a range of reverse logistics needs and simplify the process of collecting customer returns, UPS offers a variety of returns services. You generate a return label for your customer, or UPS provides your customer with a label via or mail. The UPS Returns services available are: Print Return Label You generate the label and include it in an outbound shipment or distribute separately to your customer, who then applies the label to the package. Fee: S$1.40 Electronic Return Label UPS s the label upon your request to your customer, who then prints the label and applies it to the package. Fee: S$2.10 Print and Mail Return Label UPS prints the label upon your request and mails it to your customer, who applies the label to the package. Fee: S$4.00 UPS Returns Plus* + UPS brings the return label to your customer s pickup location when we pick up the return package. Direct Delivery Only Direct Delivery Only shipments are only delivered to the address on the shipping label and may not be rerouted, redirected or delivered to an alternate address. The shipments are eligible for Hold for Pickup at UPS Customer Centre, Reschedule Delivery and Return to Sender. This service is available for residential and commercial shipments. A fee of S$2.60 applies to each package in the shipment. Pre-Release Notification Surcharge A shipper or consignee may request that UPS notify the consignee prior to submission of an import shipment to customs so that the importer may validate the classification, valuation, or other import information. An additional fee of S$17 per shipment will be billed to the importer or to the shipper when the shipper is selected as the payer of the duties and taxes for the shipment. 1 UPS Pickup Attempt If the package cannot be picked up on the first attempt, we will leave the return label at the pickup location. Fee: S$ UPS Pickup Attempts If the package cannot be picked up on the first attempt, we will attempt to pick up the package on each of the next two business days. If the package cannot be picked up after the third attempt, the return label will be returned. Fee: S$9.60 * Only available for customers using a UPS compliant shipping system that produces a smart label. + Not available for pickup in Asia. Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com. Rates, charges, service explanation, and services are subject to change without prior notice.
8 6 Other Additional Charges Address Correction An additional charge of S$15 per package or a maximum of S$62 per shipment may be billed to the shipper for unsuccessful delivery because of an incorrect address, or if addressed to a P.O. Box. Residential Surcharge UPS provides delivery service to residential addresses as well as business addresses. A residential delivery is one made to a home, including a business operating out of a home. For each residential delivery, an additional charge of S$4 per shipment applies. UPS Worldwide Freight will be charged at S$140 per shipment. Extended Area Surcharge UPS provides a collection delivery service in extended areas as well as urban areas. An additional charge of S$34 per shipment or S$0.80 per kg applies, whichever is greater, for shipments collected or delivered in an extended area. For a copy of the Extended Area Surcharge points, please download from ups.com/sg. Remote Area Surcharge A charge of S$38.80 per shipment or S$0.90 per kg applies, whichever is greater, for delivery to or collection from an area beyond UPS extended areas which are less accessible for pickups and deliveries. For a copy of the Remote Area Surcharge points, please download from ups.com/sg. Currency Conversion Charges to a payer s account in a foreign currency will be converted to the payer s currency using a weekly exchange rate secured through Major Money Centre Banks, plus an exchange fee equal to 0.75% of the amount converted. Duty/Tax Forwarding Surcharge When the Duty/Tax Forwarding Surcharge billing option is selected, a S$30 surcharge will be billed to the shipper. Bill Receiver/Freight Collect Refusal Fee An account number is invalid if it is not the correct account number for the billto party, or if it is the account number for a consignee or third party who fails to pay the shipping charges. A fee of S$17 per shipment will be charged for international shipments with an invalid account number. Look-up Surcharge For every international shipment with a missing or invalid account number, for the bill-to party, UPS will perform a look-up by tracing the correct account number or creating a temporary account to bill the consignee or third party. A fee of S$5 per shipment will be billed to the shipper for every look-up service performed. Fuel Surcharge For information on prevailing fuel surcharges, please refer to ups.com. Customs Brokerage Charges UPS provides customs brokerage service at no additional charge for routine customs clearance, including formal entries for shipments of up to five tariff lines. A fee of S$4.10 will apply for every additional tariff line thereafter, subject to a maximum charge of S$407. Additional charges may apply for complex customs clearance procedures and consolidated clearance requirements. For more information, contact our Customer Service Representatives. Disbursement Fee In order to expedite customs clearance, UPS may advance duty and taxes on a customer s behalf. A Disbursement Fee based on the amount advanced will be assessed and billed. The Disbursement Fee for importation into Singapore will be 5% of the import duties and taxes, subject to a minimum of S$10 and maximum of S$100 per shipment. Local Taxes and Duties All rates exclude any taxes, duties and surcharges that may be imposed pursuant to local regulations. Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com. Rates, charges, service explanation, and services are subject to change without prior notice. For additional information and services, call our Customer Service Representatives at
9 7 Other Additional Charges (Continued) Other Additional Charges Delivery Confirmation Signature Required and Delivery Confirmation Adult Signature Required UPS Delivery Confirmation* services are available prior to the release of your shipment. Both services will require the UPS service provider to request for a consignee s signature before the delivery of the shipment. However, with the Delivery Confirmation Adult Signature Required service, only an adult (at least 18 years old**) consignee signature will secure the release of the shipment. A surcharge of S$4 and S$5.50 per shipment will be imposed for Delivery Confirmation Signature Required service and Delivery Confirmation Adult Signature Required service respectively. Additional Handling Charge + An additional handling charge of S$9 per package will apply to the following: Any package containing pure lithium ion batteries/cells products (UN3480; PI 965 Section II) Any article that is encased in an outside shipping container made of metal or wood Any cylindrical item, such as a barrel, drum, pail, or tyre, that is not fully encased in a corrugated cardboard shipping container Any package with the longest side exceeding 122 cm or its second longest side exceeding 76 cm Any package with an actual weight greater than 32 kg Each package in a shipment where the average weight per package is greater than 32 kg and the weight for each package is not specified on the source document or the UPS automated shipping system used Oversize Pallet Handling Surcharge An Oversize Pallet Handling Surcharge of S$63.60 per pallet will also apply to UPS Worldwide Freight when a pallet s dimensions exceed the maximum size or weight restrictions (which vary by origin and destination) as set forth at ups.com/ palletmaximums. Large Package Surcharge - Minimum Billable Weight (MBW) A package is considered a Large Package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 330 cm, but does not exceed the maximum UPS size of 419 cm. Large Packages are subject to a minimum billable weight of 40 kg, at a surcharge of S$72.10 per package. An Additional Handling Charge will not be assessed when a Large Package Surcharge is applied. Over Maximum Limits Fee UPS small package services do not accept shipments exceeding the following weight and dimensions. If in UPS s discretion, UPS does accept shipments exceeding these maximum limits, an Over Maximum Limits Fee of S$72.10 per package will apply to the following: Maximum weight per package of 70 kg Maximum length per package of 270 cm Maximum size per package of 419 cm in length and girth [(2 x width) + (2 x height)] combined For shipments exceeding the above dimensions, please refer to UPS Worldwide Freight service on page 1 of this guide for more details. * Only available for customers using a UPS compliant shipping system that produces a smart label. ** UPS is not liable for inaccurate age assessment as this is solely determined at the discretion of the UPS service provider. + UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS s sole discretion, requires special handling. Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com. Rates, charges, service explanation, and services are subject to change without prior notice. For additional information and services, visit ups.com or contact our Customer Service Representatives at
10 8 Other Additional Charges (Continued) UPS Import Control * # Provide your exporter with shipping labels and commercial invoice to be attached to an import shipment. Labels and commercial invoice can be sent with a UPS driver during collection, by , mail or printed for distribution at your discretion. This service allows the importer to control creation of shipment labels, commercial invoice and billing. The UPS Import Services available are: Print Label You generate the label and include it in an outbound shipment or distribute separately to your customer, who then applies the label to the package. Fee: S$1.40 Electronic Label UPS s the label upon your request to your customer, who then prints the label and applies it to the package. Fee: S$2.10 Print and Mail Label UPS prints the label upon your request and mails it to your customer, who applies the label to the package. Fee: S$ UPS Pickup Attempt Label** If the package cannot be picked up on the first attempt, we will leave the printed label at the pickup location. Fee: S$ UPS Pickup Attempts Label** If the package cannot be picked up on the first attempt, we will attempt to pick up the package on each of the next two business days. If the package cannot be picked up after the third attempt, the label will be returned. Fee: S$9.60 Commercial Invoice Removal* # Provides an importer with the option to have the commercial invoice removed from an Import Control shipment prior to delivery. The service provides importers with the flexibility of routing shipments directly to their buyer while keeping the value of goods confidential. Fee: S$28.30 per shipment UPS Carbon Neutral* Offset the climate impact of your shipping with UPS carbon neutral. When you select UPS carbon neutral during shipment preparation UPS will purchase offsets to mitigate the carbon (CO 2 ) emissions associated with the transport of your shipment. Fee: S$1.10 per package UPS Worldwide Freight services will be charged at S$25.50 per pallet. Delivery Reattempt One delivery attempt is included in the rate. Additional delivery attempts will be charged at S$61.10 for each shipment of UPS Worldwide Freight services. * Only available for customers using a UPS compliant shipping system that produces a smart label. ** Not available for pickup in Asia. # UPS Import Control is available only in countries where UPS pickup services are available. Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com. Rates, charges, service explanation, and services are subject to change without prior notice. For additional information and services, visit ups.com or contact our Customer Service Representatives at
11 9 Worldwide Chart UPS Services Worldwide Chart Destination Export s Import s Plus Saver Expedited Plus Saver Afghanistan Aland Island (Finland)* Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina* Armenia Aruba Australia* Austria* Azerbaijan Azores (Portugal)* Bahamas* Bahrain Bangladesh* Barbados Belarus/ Byelorussia* Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire, St. Eustatius, Saba Bosnia and Herzegovina Botswana Brazil* British Virgin Islands Expedited Destination Export s Import s Plus Saver Expedited Plus Saver Brunei* Buesingen (Germany)* Bulgaria Burkina Faso Burundi Cambodia* Cameroon Campione/ Lake Lugano (Italy)* Canada* Canary Islands (Spain)* Cape Verde Cayman Islands Central African Republic Ceuta (Spain)* Chad Chile* China (Excluding China South)* China South + * Colombia* Comoros Congo (Brazzaville) Congo, Democratic Republic of Cook Islands Costa Rica* Cote d'ivoire (Ivory Coast) Croatia* Curacao Cyprus Czech Republic* Denmark* Djibouti Dominica Expedited International s: Visit ups.com or contact our Customer Service Representatives at for information regarding international shipments, including: - Service options - Time in transit - Guarantee details - Billing options - Service notes - Commodity classifications - Prohibited articles - Destination/Origin Country served - UPS Terms and Conditions of Service * Extended Area Surcharge or Remote Area Surcharge may be applicable to specific points within this country. For more details, please visit ups.com or contact our Customer Service Representatives at China South includes Fujian, Hainan, Hu Nan, Yunnan, Jiangxi, Guangxi, Guangdong Provinces and Chongqing City only. Rates, charges, service explanation, and services are subject to change without prior notice.
12 10 Worldwide Chart UPS Services (Continued) Destination Export s Import s Plus Saver Expedited Plus Saver Dominican Republic* Ecuador* Egypt El Salvador* England (United Kingdom)* Equatorial Guinea Eritrea Estonia Ethiopia Faroe Islands Fiji Finland* France* French Guiana French Polynesia Gabon Gambia Georgia* Germany* Ghana Gibraltar Greece* Greenland Grenada Guadeloupe* Guam Guatemala* Guernsey (Channel Islands) Guinea Guinea-Bissau Guyana* Haiti* Expedited Destination Export s Import s Plus Saver Expedited Plus Saver Heligoland (Germany)* Honduras* Hong Kong Hungary* Iceland India* Indonesia* Iraq Ireland, Republic of Israel Italy* Jamaica* Japan* Jersey (Channel Islands) Jordan Kazakhstan* Kenya Kirghizia (Kyrgyzstan) Kiribati Korea, South Kosovo Kosrae (Micronesia, Federated States of) Kuwait Laos Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein* Lithuania Livigno (Italy)* Expedited
13 11 Worldwide Chart UPS Services Worldwide Chart (Continued) Destination Export s Import s Plus Saver Expedited Plus Saver Luxembourg Macau Macedonia (FYROM) Madagascar Madeira (Portugal)* Malawi Malaysia* Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Melilla (Spain)* Mexico* Micronesia, Federated States of Moldova* Monaco (France)* Mongolia Montenegro Montserrat Morocco Mount Athos (Greece)* Mozambique Myanmar Namibia Nepal* Netherlands (Holland)* New Caledonia New Zealand* Expedited Destination Export s Import s Plus Saver Expedited Plus Saver Nicaragua Niger Nigeria* Norfolk Island (Australia)* Northern Ireland (United Kingdom)* Northern Mariana Islands* Norway* Oman Pakistan* Palau Panama* Papua New Guinea Paraguay Peru* Philippines* Poland* Ponape (Micronesia, Federated States of) Portugal* Puerto Rico* Qatar Reunion Island Romania Rota (Northern Mariana Islands)* Russia* Rwanda Saipan (Northern Mariana Islands)* Samoa San Marino Saudi Arabia Scotland (United Kingdom)* Senegal Serbia Expedited International s: Visit ups.com or contact our Customer Service Representatives at for information regarding international shipments, including: - Service options - Time in transit - Guarantee details - Billing options - Service notes - Commodity classifications - Prohibited articles - Destination/Origin Country served - UPS Terms and Conditions of Service * Extended Area Surcharge or Remote Area Surcharge may be applicable to specific points within this country. For more details, please visit ups.com or contact our Customer Service Representatives at Rates, charges, service explanation, and services are subject to change without prior notice.
14 12 Worldwide Chart UPS Services (Continued) Destination Export s Import s Plus Saver Expedited Plus Saver Seychelles Sierra Leone Slovakia Slovenia Solomon Islands South Africa* Spain* Sri Lanka* St. Barthelemy St. Christopher (St. Kitts) St. Croix (U.S. Virgin Islands) St. John (U.S. Virgin Islands) St. Kitts and Nevis St. Lucia St. Maarten, St. Martin St. Thomas (U.S. Virgin Islands) St. Vincent & the Grenadines Suriname Swaziland Sweden* Switzerland* Syrian Arab Republic Tahiti (French Polynesia) Taiwan* Tajikistan* Tanzania, United Republic of Thailand* Timor-Leste Tinian (Northern Mariana Islands)* Togo Expedited Destination Export s Import s Plus Saver Expedited Plus Saver Tonga Tortola (British Virgin Islands) Trinidad & Tobago* Truk (Micronesia, Federated States of) Tunisia Turkey Turkmenistan Turks & Caicos Islands Tuvalu U.S. Virgin Islands Uganda Ukraine* Union Islands (St. Vincent & the Grenadines) United Arab Emirates United Kingdom* United States* Uruguay Uzbekistan Vanuatu Vatican City (Italy)* Venezuela* Vietnam* Virgin Gorda (British Virgin Islands) Wales (United Kingdom)* Wallis & Futuna Islands Yap (Micronesia, Federated States of) Yemen, Republic of Zambia Zimbabwe Expedited International s: Visit ups.com or contact our Customer Service Representatives at for information regarding international shipments, including: - Service options - Time in transit - Guarantee details - Billing options - Service notes - Commodity classifications - Prohibited articles - Destination/Origin Country served - UPS Terms and Conditions of Service * Extended Area Surcharge or Remote Area Surcharge may be applicable to specific points within this country. For more details, please visit ups.com or contact our Customer Service Representatives at Rates, charges, service explanation, and services are subject to change without prior notice.
15 13 Worldwide Chart UPS Worldwide Freight Country Export Import Argentina* 8 9 Australia* 3 3 Austria* 7 8 Bahrain 8 8 Bangladesh 7 4 Belgium 6 6 Brazil* 8 9 Bulgaria - 8 Canada* 5 5 Chile* 8 9 China (Excluding China South)* 3 3 China South + * Colombia* 8 9 Costa Rica* 8 9 Czech Republic* 8 8 Denmark* 7 7 Dominican Republic* 8 9 Ecuador* 8 9 El Salvador* 8 9 Finland* 7 7 Country Export Import Kuwait 8 - Liechtenstein* 7 7 Luxembourg 6 6 Malaysia* 1 1 Malta 7 9 Mexico* 5 5 Morocco 9 9 Netherlands (Holland)* 6 6 New Zealand* 3 3 Nicaragua 8 9 Norway* 7 8 Pakistan 8 4 Panama* 8 9 Philippines* 2 2 Poland* 7 8 Portugal* 7 8 Puerto Rico* 5 5 Qatar 8 7 Romania - 8 Saudi Arabia 8 - Worldwide Chart France* 6 6 Germany* 6 6 Greece* 7 8 Guatemala* 8 9 Honduras* 8 9 Hong Kong 2 2 Hungary* 7 8 India* 4 - Indonesia* 2 3 Ireland, Republic of 7 8 Israel 9 7 Italy* 6 6 Japan* 3 4 Korea, South 2 3 Serbia - 9 Slovakia 8 8 Spain* 6 7 Sri Lanka 7 4 Sweden* 7 8 Switzerland* 7 7 Taiwan* 2 3 Thailand* 2 2 Tunisia 9 9 Turkey 7 9 United Arab Emirates 8 9 United Kingdom* 6 6 United States* 5 5 Vietnam* China South includes Fujian, Hainan, Hu Nan, Yunnan, Jiangxi, Guangxi, Guangdong Provinces and Chongqing City only. * Extended Area Surcharge or Remote Area Surcharge may be applicable to specific points within this country. For more details, please visit ups.com or contact our Customer Service Representatives at Rates, charges, service explanation, and services are subject to change without prior notice. For additional information and services, call our Customer Service Representatives at
16 Export UPS Worldwide Rates shown are in Singapore Dollars and apply to shipments originating from Singapore. UPS Worldwide For all your urgent shipments, UPS Worldwide guarantees delivery by 10:30 am, 12:00 noon, 2:00 pm or 3:00 pm to most parts of the U.S., Europe and Asia Pacific, selected areas in the Americas and major cities in Canada.* UPS Worldwide Plus For time-definite delivery of your extremely urgent shipments, UPS Worldwide Plus guarantees delivery by 8:00 am/8:30 am to major cities in the U.S.; 8:30 am to Canada; 9:00 am to major Asian cities, over 4,000 U.S. cities and major business centres in Europe.* Add S$73 to the appropriate UPS Worldwide rate for each UPS Worldwide Plus shipment. For document shipments weighing over 5.0 kg, refer to the UPS Worldwide Non-Document rates. * Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com. + There is a weight limit of 0.5 kg for documents enclosed in an Envelope. Document or Non-Document rates will apply for envelopes weighing over 0.5 kg. Rates, charges, service explanation, and services are subject to change without prior notice. UPS Envelope and Documents Weight (kg) UPS Envelope Non-Documents Weight (kg) , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
17 Export UPS Worldwide Rates shown are in Singapore Dollars and apply to shipments originating from Singapore. Non-Documents (Continued) Weight (kg) For shipment weight above 20 kg (Price per kg unless Deficit Weight # applies) Above UPS 10 KG Box and UPS 25 KG Box UPS 10 KG Box (42 cm x 34 cm x 27 cm) A special flat rate applies for shipments weighing up to 10 kg.* UPS 25 KG Box (50 cm x 45 cm x 34 cm) A special flat rate applies for shipments weighing up to 25 kg.* Weight (kg) Flat Rate Add on per kg up to 15 kg For shipment weight above 15 kg Weight (kg) Flat Rate Add on per kg up to 30 kg For shipment weight above 30 kg Apply the UPS Worldwide 25 KG Box Rates Apply the UPS Worldwide Non-Document Rates For UPS 10 KG Box and UPS 25 KG Box, the shipping charges will be billed to shipper, duty and tax will be billed to receiver. Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com. * The UPS 10 KG Box is designed to hold a maximum weight of 15 kg. The UPS 25 KG Box is designed to hold a maximum weight of 30 kg. It is not recommended that shipments sent in the respective boxes exceed the maximum weight limits. # In some instances, shipments may be more economically charged if rated at a higher weight than the actual weight. The UPS billing system will automatically compute both rates and charge the lower of the two. Rates, charges, service explanation, and services are subject to change without prior notice.
18 Export UPS Worldwide Saver Rates shown are in Singapore Dollars and apply to shipments originating from Singapore. UPS Worldwide Saver For an economical alternative to UPS Worldwide, UPS Worldwide Saver provides money-back guaranteed* delivery by endof-day, to over 220 countries and territories worldwide. For document shipments weighing over 5.0 kg, refer to the UPS Worldwide Saver Non-Document rates. * Conditions and restrictions, including the UPS Terms and Conditions of Service, apply. For details, please contact our Customer Service Representatives or refer to ups.com. + There is a weight limit of 0.5 kg for documents enclosed in an Envelope. Document or Non-Document rates will apply for envelopes weighing over 0.5 kg. Rates, charges, service explanation, and services are subject to change without prior notice. UPS Envelope and Documents Weight (kg) UPS Envelope Non-Documents Weight (kg) , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,
UNIVERSITY OF KANSAS Office of Institutional Research and Planning
10/13 TABLE 4-170 FALL - TOTAL 1,624 1,740 1,926 2,135 2,134 2,138 2,246 Male 927 968 1,076 1,191 1,188 1,179 1,262 Female 697 772 850 944 946 959 984 Undergraduate 685 791 974 1,181 1,189 1,217 1,281
TABLE OF COUNTRIES WHOSE CITIZENS, HOLDERS OF DIPLOMATIC AND SERVICE PASSPORTS, REQUIRE/DO NOT REQUIRE VISAS TO ENTER BULGARIA
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Puerto Rico 2014 SERVICES AND RATES
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SWISS PRESTIGE COSMETIC BRANDS International Country Brokerage Rights
SWISS PRESTIGE COSMETIC BRANDS International Country Brokerage Rights Asia Bangladesh POSSIBLE POSSIBLE POSSIBLE POSSIBLE POSSIBLE POSSIBLE Bhutan POSSIBLE POSSIBLE POSSIBLE POSSIBLE POSSIBLE POSSIBLE
Puerto Rico 2019 SERVICES AND RATES
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FSC Facts & Figures. August 1, 2018
FSC Facts & Figures August 1, 2018 Global FSC-certified forest area North America 34.6% of total FSC-certified area ( 69,481,877 ha ) 253 certificates Europe 49.4% of total FSC-certified area ( 99,104,573
FSC Facts & Figures. September 6, 2018
FSC Facts & Figures September 6, 2018 Global FSC-certified forest area North America 34.5% of total FSC-certified area ( 69,584,479 ha ) 253 certificates Europe 49.4% of total FSC-certified area ( 99,747,108
FSC Facts & Figures. June 1, 2018
FSC Facts & Figures June 1, 2018 Global FSC-certified forest area North America 34.6% of total FSC-certified area ( 69,460,004 ha ) 242 certificates Europe 49.4% of total FSC-certified area ( 99,068,686
FSC Facts & Figures. December 3, 2018
FSC Facts & Figures December 3, 2018 Global FSC-certified forest area North America 34.5% of total FSC-certified area ( 69,285,190 ha ) 253 certificates Europe 50% of total FSC-certified area ( 100,482,414
FSC Facts & Figures. November 2, 2018
FSC Facts & Figures November 2, 2018 Global FSC-certified forest area North America 34.6% of total FSC-certified area ( 69,322,145 ha ) 256 certificates Europe 49.9% of total FSC-certified area ( 100,198,871
FSC Facts & Figures. February 9, FSC F FSC A.C. All rights reserved
FSC Facts & Figures February 9, 2018 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 34.5% of total FSC-certified area ( 68,976,317 ha ) 243 certificates Europe
FSC Facts & Figures. April 3, FSC F FSC A.C. All rights reserved
FSC Facts & Figures April 3, 2018 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 34.7% of total FSC-certified area ( 69,167,742 ha ) 242 certificates Europe 49.3%
FSC Facts & Figures. January 3, FSC F FSC A.C. All rights reserved
FSC Facts & Figures January 3, 2018 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 34.7% of total FSC-certified area ( 69,082,443 ha ) 245 certificates Europe
FSC Facts & Figures. March 13, FSC F FSC A.C. All rights reserved
FSC Facts & Figures March 13, 2017 FSC F000100 0 FSC A.C. All rights reserved Global FSC-certified forest area North America 35.6% of total FSC-certified area ( 69,049,912 ha ) 248 certificates Europe
FSC Facts & Figures. January 6, FSC F FSC A.C. All rights reserved
FSC Facts & Figures January 6, 2017 FSC F000100 0 FSC A.C. All rights reserved Global FSC-certified forest area North America 35.3% of total FSC-certified area ( 69,212,841 ha ) 248 certificates Europe
FSC Facts & Figures. February 1, FSC F FSC A.C. All rights reserved
FSC Facts & Figures February 1, 2017 FSC F000100 0 FSC A.C. All rights reserved Global FSC-certified forest area North America 35.8% of total FSC-certified area ( 69,590,919 ha ) 249 certificates Europe
FSC Facts & Figures. December 1, FSC F FSC A.C. All rights reserved
FSC Facts & Figures December 1, 2017 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 35.7% of total FSC-certified area ( 69,695,913 ha ) 248 certificates Europe
FSC Facts & Figures. September 1, FSC F FSC A.C. All rights reserved
FSC Facts & Figures September 1, 2017 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 34.9% of total FSC-certified area ( 69,014,953 ha ) 246 certificates Europe
FSC Facts & Figures. October 4, FSC F FSC A.C. All rights reserved
FSC Facts & Figures October 4, 2017 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 35.2% of total FSC-certified area ( 68,947,375 ha ) 246 certificates Europe
Belize FedEx International Priority. FedEx International Economy 3
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FSC Facts & Figures. August 4, FSC F FSC A.C. All rights reserved
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FSC Facts & Figures. September 12, FSC F FSC A.C. All rights reserved
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Appendix 2: Religious Diversity Index Scores and Religious Adherents by Region and Country
17 Appendix 2: Religious Diversity Index Scores and Religious Adherents by Region and Country Afghanistan 0.1 0.1 % 99.7 % < 0.1 % < 0.1 % < 0.1 % < 0.1 % < 0.1 % < 0.1 % 31,410,000 Albania 3.7 18.0 80.3
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FedEx International Priority. FedEx International Economy 3
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Belize FedEx International Priority. FedEx International Economy 3
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El Salvador DHL Express December 11, Guatemala DHL Express December 11, Honduras DHL Express December 11, 2017
North and Central America Belize DHL Express December 11, 2017 Canada DHL Express December 12, 2017 Canada Post Expedited December 8, 2017 Postal December 7, 2017 Costa Rica DHL Express December 11, 2017
ATT Status of ratifications and accessions
Total number of UN Member States 194 Total Number of Signatories 130 Total ratifications 83 Total accessions 3 Total number of States Parties 82 * * Cyprus, Georgia, Monaco and Zambia have deposited their
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Prehospital providers
Table A3: Post-crash response by country/area Provider training and certification Country/Area Universal access telephone number Trauma registry National assessment of emergency care system Prehospital
St. Vincent & The Grenadines 2016
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St. Vincent & The Grenadines 2018
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FSC Facts & Figures. December 1, FSC F FSC A.C. All rights reserved
FSC Facts & Figures December, 0 FSC F00000 FSC A.C. All rights reserved Global FSC certified forest area North America.9v of total FSC certified area m 67::08 ha I 47 certificates Europe 47.v of total
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Forest Stewardship Council
Global FSC certified area*: by region Africa CAMEROON CONGO, THE REPUBLIC OF GABON GHANA MOZAMBIQUE NAMIBIA SOUTH AFRICA SWAZILAND TANZANIA, UNITED UGANDA Asia CAMBODIA CHINA INDIA INDONESIA JAPAN KOREA,
Forest Stewardship Council
Global FSC Certified Businesses: by country PUERTO RICO 4 FINLAND 83 BAHRAIN GUATEMALA 29 MACEDONIA 3 VIETNAM 004 CONGO, THE REPUBLIC OF 5 NEW ZEALAND 287 KOREA, REPUBLIC OF 243 UGANDA 3 MONACO 4 EGYPT
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FedEx International Priority. FedEx International Economy 3
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St. Martin 2015 SERVICES AND RATES
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St. Martin 2017 SERVICES AND RATES
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St. Martin 2018 SERVICES AND RATES
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British Virgin Islands 2019
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St. Martin 2014 SERVICES AND RATES
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Call rates, from Mar 08, 2018
Calls from EEA numbers ** Austria 0.0150 0.0300-0.4650 USD Belgium 0.0300-0.0450 0.0450 USD Bulgaria 0.0150-0.0250 0.0300 USD Croatia 0.0200 0.0700 USD Cyprus 0.0450-0.0500 0.0450-0.1650 USD Czech Republic
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WORLD TRADE REPORT 2004
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Table A10. Separate vulnerable road users On existing roads. Promote investment in public transportation. Conducted by an independent assessor
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FSC Facts & Figures. November 15. FSC F FSC A.C. All rights reserved
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Trinidad & Tobago 2018
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Status of legislative progress for implementing CITES (updated on 2 July 2009)
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MAXIMUM MONTHLY STIPEND RATES FOR FELLOWS AND SCHOLARS Jul 2018 COUNTRY USD DSA MAX RES RATE MAX TRV RATE Effective % date Afghanistan $162 $1,701
Afghanistan $162 $1,701 $2,552 01-Aug-07 Albania $147 $2,315 $3,473 01-Jan-05 * Algeria $258 $2,709 $4,064 01-Aug-07 * Angola $230 $2,415 $3,623 01-Aug-07 Antigua and Barbuda (1 Apr. - 30 $337 $3,539 $5,308
MAXIMUM MONTHLY STIPEND RATES FOR FELLOWS AND SCHOLARS Jul 2017 COUNTRY USD DSA MAX RES RATE MAX TRV RATE Effective % date Afghanistan $162 $1,701
Afghanistan $162 $1,701 $2,552 01-Aug-07 * Albania $147 $2,315 $3,473 01-Jan-05 * Algeria $223 $2,342 $3,512 01-Aug-07 Angola $400 $4,200 $6,300 01-Aug-07 Antigua and Barbuda (1 Apr. - 30 $337 $3,539 $5,308
MAXIMUM MONTHLY STIPEND RATES FOR FELLOWS AND SCHOLARS Aug 2017 COUNTRY USD DSA MAX RES RATE MAX TRV RATE Effective % date Afghanistan $162 $1,701
Afghanistan $162 $1,701 $2,552 01-Aug-07 Albania $147 $2,315 $3,473 01-Jan-05 * Algeria $222 $2,331 $3,497 01-Aug-07 Angola $400 $4,200 $6,300 01-Aug-07 Antigua and Barbuda (1 Apr. - 30 $337 $3,539 $5,308
MAXIMUM MONTHLY STIPEND RATES FOR FELLOWS AND SCHOLARS Jan 2019 COUNTRY USD DSA MAX RES RATE MAX TRV RATE Effective % date Afghanistan $162 $1,701
Afghanistan $162 $1,701 $2,552 01-Aug-07 Albania $151 $2,378 $3,567 01-Jan-05 * Algeria $257 $2,699 $4,048 01-Aug-07 Angola $230 $2,415 $3,623 01-Aug-07 #N/A Antigua and Barbuda (1 Apr. - 30 #N/A #N/A
MAXIMUM MONTHLY STIPEND RATES FOR FELLOWS AND SCHOLARS Jan 2018 COUNTRY USD DSA MAX RES RATE MAX TRV RATE Effective % date Afghanistan $162 $1,701
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