First Revision No. 78-NFPA [ Global Input ] Submitter Information Verification. Committee Statement 6/18/2014 3:30 PM

Transcription

1 of 93 6/18/2014 3:30 PM First Revision No. 78-NFPA [ Global Input ] Change the following instances of "integrated information management system" to "information system": Submittal Date: Wed Apr 02 16:29:57 EDT 2014 : Editorial consistency

2 of 93 6/18/2014 3:30 PM First Revision No. 79-NFPA [ Global Input ] Please change the following references to "guide" from either "document" or "standard": (second instance of word "document" only) 5.1.x.x (new subsecion under 5.1) A B.1 (second instance of word "document" only) Submittal Date: Wed Apr 02 16:35:01 EDT 2014 : Editorial consistency

3 of 93 6/18/2014 3:30 PM First Revision No. 80-NFPA [ Global Input ] Please change the following instances to "fire and emergency service organizations": Fire Department and fire departments : first paragraph & table A 1.3.5, first paragraph A1.3.5, data management paragraph the fire service : fire service : , in title fire agency fire fire and ems Submittal Date: Wed Apr 02 16:57:16 EDT 2014 : Editorial consistency

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5 of 93 6/18/2014 3:30 PM First Revision No. 83-NFPA [ Global Input ] Change head for Section 4.4 from 'Technology Needs Assessment' to 'Mission Requirements and User Needs.' Submitter Full Name: Michael Beady Submittal Date: Wed Apr 30 12:22:34 EDT 2014 : New head part of chapter reorganization.

6 of 93 6/18/2014 3:30 PM First Revision No. 84-NFPA [ Global Input ] Please add the following text to 5.7.1: Spatial Data is data that has a spatial component that references a place on Earth. Submitter Full Name: Michael Beady Submittal Date: Mon May 05 15:39:28 EDT 2014 : Adding text per FR 63.

7 of 93 6/18/2014 3:30 PM First Revision No. 1-NFPA [ Section No ] 1.1.1* Global FR-79 Hide Deleted The intent of this document guide is to provide guidance in the development of an integrated information management system that facilitates and integration of information systems to facilitate information sharing and use. The resulting system information systems should be designed to support a communications pathway for all relevant components of the national preparedness and response framework. Submittal Date: Mon Mar 31 11:16:21 EDT 2014 Committee Statement: The Technical Committee made the change to clarify the body of the document and its scope.

8 of 93 6/18/2014 3:30 PM First Revision No. 2-NFPA [ Section No ] As an example, time and location are identified as critical components. Specific format for time and location are established in this guide. This guide provides explanation to the authority having jurisdiction (AHJ) as to why a specific format for time and location is necessary and how it should be used within the organization s operational environment. Submittal Date: Mon Mar 31 11:59:56 EDT 2014 : The Technical Committee removed a conflicting statement.

9 of 93 6/18/2014 3:30 PM First Revision No. 3-NFPA [ Section No ] Global FR-80 Hide Deleted Global FR-79 Hide Deleted Global FR-80 Hide Deleted Global FR-79 Hide Deleted The intent of this document guide is to provide a framework and environment consistent with NFPA 950 that results in an integrated information management system for computer aided dispatch (CAD), record management systems (RMS), geographic information systems (GIS), and other associated data systems in common use by fire department fire and emergency service organizations. Submittal Date: Mon Mar 31 12:20:18 EDT 2014 Committee Statement: Response Message: To expand the list of other associated data systems in common use by fire departments and to encourage the inclusion of all other information and data into their decision making.

10 First Revision No. 4-NFPA [ Section No. 1.2 ] 1.2 Purpose. Global FR-78 Hide Deleted The purpose of this guide is to help public safety users envision, plan, build, and build maintain an operable, scalable, and integrated information management system and scalable information system Global FR-80 Hide Deleted A standard approach is essential to manage, use, maintain, and exchange data. This guide assists fire department administration and support personneldepartments fire and emergency service organizations in establishing a vision for information management within their organization Technology planning is an essential step in creating an integrated information management environment. NFPA 950 mandates a methodology for a step-by-step process for technology planning. This guide recommends a framework for the governance and oversight needed to establish an effective planning process based on NFPA Global FR-78 Hide Deleted Global FR-79 Hide Deleted To create an integrated information management system, the AHJ authority having jurisdiction (AHJ) must understand the specific requirements for the interoperable use of the data. NFPA 950 sets forth the overarching technical standards these requirements must satisfy. The information in this document guide assists the agency in creating a flexible and scalable system that supports data sharing Global FR-80 Hide Deleted Adhering to these standards supports the wide variety of applications required by the fire service. This guide provides references and resources for fire service fire and emergency service organization personnel to help identify applications of and uses for data to improve the organization s ability to perform fire prevention, damage mitigation, emergency response, and recovery from emergency incidents Global FR-79 Hide Deleted This document guide is a reference tool and job aid providing that provides practical guidance and specific steps forward. Submittal Date: Mon Mar 31 13:53:03 EDT 2014 : The Technical Committee wanted to clarify the purpose of the guide. 0 of 93 6/18/2014 3:30 PM

11 1 of 93 6/18/2014 3:30 PM First Revision No. 5-NFPA [ Section No ] 1.3.5* Global FR-80 Hide Deleted NFPA 950 is a standard that identifies the critical building blocks of a fire department fire and emergency service organization s information management system. The standard provides a common framework for all departments regardless of size, shape, and technological resource availability. Embracing this framework will provide the foundation as an organization begins to assess its particular landscape, analyze its specific technology requirements, and develop a plan that fits its unique environment. These are the pieces of the puzzle that are needed to begin or complete the building of a system.

12 2 of 93 6/18/2014 3:30 PM Global FR-80 Hide Deleted Figure provides a framework for how an organization-wide strategy for information management can support the entire organization. A wide range of players within an organization contribute data, perform analysis, and exchange important field intelligence. Utilization of these key elements provides the framework for organizations and their members to perform their mission effectively and will enhance the overall safety environment. These different functions within a fire and emergency service organization also have different requirements for data and applications. The integrated information management platform illustrated in Figure will support all of these key elements and the ability to leverage their respective expertise, perspectives, and skills within this data environment. Figure Framework for a Comprehensive Integrated Information Management System Information Systems Framework for Fire and Emergency Service Organizations Figure illustrates the concept behind this guide and NFPA 950. It addresses the four fundamental ways information is used to support the goals of a public safety agency. These categories are given in the following list. four categories are as follows (Additional (additional information for each category is detailed in Chapter 4 and in A ). (1) Planning and analysis (2) Data management (3) Field mobility operations (4) Situational awareness

13 3 of 93 6/18/2014 3:30 PM Supplemental Information File Name Figure_ _edits.docx Description Figure edits Submittal Date: Mon Mar 31 13:59:19 EDT 2014 : The Technical Committee wanted to expand the application and users of the guide.

14 4 of 93 6/18/2014 3:30 PM First Revision No. 6-NFPA [ New Section after ] Information System. Integrated sets of hardware and software that people and organizations use to collect, store, process, and communicate data. Submittal Date: Mon Mar 31 14:57:22 EDT 2014 : New definition to match terminology in guide.

15 5 of 93 6/18/2014 3:30 PM First Revision No. 7-NFPA [ Section No ] Integrated Information Management System. The management of multiple and often disparate data sources and software systems to create new information sets. Submittal Date: Mon Mar 31 15:10:20 EDT 2014 : Deleted to align with revised scope

16 6 of 93 6/18/2014 3:30 PM First Revision No. 15-NFPA [ New Section after ] Workflow. A set of processes defined by procedural rules or a progression of steps, which can include automation, between activities in a project or function. Submittal Date: Mon Mar 31 17:56:14 EDT 2014 : New definition to clarify language in chapter 4.

17 7 of 93 6/18/2014 3:30 PM First Revision No. 46-NFPA [ New Section after ] Scalability. The designed characteristic of a system that allows it to transition in size without showing negative effects. Submittal Date: Tue Apr 01 18:44:23 EDT 2014 : Necessary to clarify the language in terms of an information system

18 8 of 93 6/18/2014 3:30 PM First Revision No. 47-NFPA [ New Section after ] Scalable. The ability to transition in size or complexity without showing negative effects. Submittal Date: Tue Apr 01 18:49:52 EDT 2014 : Complete the reference to a particular characteristic of a system

19 9 of 93 6/18/2014 3:30 PM First Revision No. 76-NFPA [ New Section after ] Interoperability. The capability of components or systems to exchange data or information with other components or systems, or to perform in multiple environments. Submittal Date: Wed Apr 02 15:34:42 EDT 2014 : Added to clarify defined term used in the guide

20 0 of 93 6/18/2014 3:30 PM First Revision No. 77-NFPA [ New Section after ] Response. The deployment of an emergency service resource to an incident. [ 450, 2013] Submittal Date: Wed Apr 02 15:40:51 EDT 2014 : Definition added for term used in guide

21 1 of 93 6/18/2014 3:30 PM First Revision No. 9-NFPA [ Section No ] Text Data. Computer-coded text in American Standard Code for Information Interchange (ASCII); the numerical representation of a character, such as a or an action of some sort. ASCII was developed a long time ago and now the nonprinting characters are rarely used for their original purpose. ASCII was actually designed for use with teletypes, so the descriptions are somewhat obscure. A request for ASCII format simply means plain text with no formatting such as tabs, bold, or underscoring, that is, the raw format that any computer can understand. ASCII format allows for easy importation of files into other applications without issues. For example, Notepad.exe creates ASCII text; in MS Word a file can be saved as text only (From Data limited to display as ASCII characters. [ 950, 2015] Submittal Date: Mon Mar 31 15:35:59 EDT 2014 : Align definition with NFPA 950

22 2 of 93 6/18/2014 3:30 PM First Revision No. 8-NFPA [ Section No. 4.1 ] 4.1 General. The goal of NFPA 950 is to create integrated information management systems. The purpose of this chapter is to describe the process of developing an information system to acquire, manage, use, and share information as it pertains to fire and emergency service functions. Section 4.1 provides the why, and Section 4.4 provides the how. Each of the steps outlined in Sections 4.2 through 4.4 are requisite to successful implementation of NFPA 950. to successfully implement NFPA 950. The following are the main elements in this process: (1) Visioning (2) Technology strategic planning (3) Ongoing needs assessment Submittal Date: Mon Mar 31 15:21:46 EDT 2014 : Achieved clarity for purposes of the chapter and fixed design conflicts.

23 3 of 93 6/18/2014 3:30 PM First Revision No. 10-NFPA [ Section No. 4.2 ] 4.2 Technology Strategic Visioning. A strategic visioning process helps to clarify where the organization, its employees, the political leadership, and other stakeholders see the organization in the future in terms of its fundamental objective and/or strategic direction. To be meaningful and relevant, a vision must be realistic and believable attainable. A strategic vision must inspire and motivate. Once a vision has been established, the next step is to translate the vision into action. Submittal Date: Mon Mar 31 15:39:12 EDT 2014 : Strengthens the ability of the user to interpret the section

24 First Revision No. 16-NFPA [ Section No. 4.3 ] 4.3* Technology Strategic Planning. Once a vision has been established, the next step is how to implement the vision. Establishment of a strategic visioning construct is an underpinning to drive the technology strategy. Technology strategic planning is the a tool that should end with objectives and a roadmap of ways to achieve the organization s vision. Section 4.3 This section covers the fundamental steps in the strategic planning process Establishment of a strategic visioning construct is an underpinning to drive the technology strategy A properly written strategic plan will provide the organization with the necessary guidance to develop resources needed to satisfy the vision. An effective strategic plan should be all-encompassing and constructed only after a deliberative process such as that suggested in A.4.3. By definition getting this step is a journey, not a destination Critical to the strategic planning process will be learning how to incorporate technology planning into the fabric of the organization s culture and core functions mission. Fundamental to this process is the notion that technology planning is integral in supporting the overall strategic plan and vision. Technology planning must be developed with a clear and common understanding of the workflow workflows. goals (functions) that support the agency s vision and that are based on established industry best practices. It is critical that an agency s relevant functions be incorporated into the technology planning process NFPA 950describes and prescribes the workflows that accomplish functions of the fire service. In addition, that standard provides a framework for the information system and its associated workflows. It is critical that an agency s relevant functions be incorporated into the technology planning process. Fundamental to this process is the notion that technology planning is integral in supporting the overall strategic plan and vision. is a standard for data framework that supports the workflows discussed in NFPA 951. Supplemental Information File Name staff_use_only_4.3_legislative_edited.docx Description Submittal Date: Mon Mar 31 21:27:41 EDT 2014 : Reordered for logical structure and clarity. 4 of 93 6/18/2014 3:30 PM

25 5 of 93 6/18/2014 3:30 PM First Revision No. 73-NFPA [ Section No. 4.4 [Excluding any Sub-Sections] ] Section 4.4 focuses on the needs assessment, which is an integral part of the planning processes and as such provides guidelines that will help an organization or a department through the process of planning for an information management system to fit its unique needs, culture, and budget. There are many approaches to developing a plan for an information system. Regardless of what approach is used, adherence to these planning guidelines will avoid single-point solutions that operate as silos and fail. Within the prescribed planning process is a discovery process that determines what resources already exist in the community to help in the building of an integrated information management system. As the existing infrastructure is analyzed and needs are prioritized, it is important that possible existing capacity align with high-priority needs, that is, the organization takes advantage of low-hanging fruit. A needs assessment is an integral part of planning. Conducted properly, it is a multitiered structured inventory process that provides the awareness needed to assist an organization through the process of planning for an information management system. Adherence to this process will help to avoid single-point solutions that operate as silos and fail. Each agency will have its own vision of how to fulfill its mission, which should be articulated in the strategic plan as described in Section 4.3. Once this mission is clearly understood and articulated in the organization s policy and planning documents, the technology planning committee will identify the workflows and associated applications that technology can support. The next step is to prioritize which of these will be included in the technology plan, based on mission priorities, cost-benefit timelines, and funding availability. It is the mission requirement that must drive the technology not the other way around. Submittal Date: Wed Apr 02 15:05:02 EDT 2014 : Clarify and structure guide to assist the reader

26 First Revision No. 74-NFPA [ Section No ] Guiding Principles Meeting Mission Requirements and End User Needs. The mission of fire and emergency service organizations is to protect lives and property. Each agency will have its own vision of how to fulfill its mission, which should be articulated in the strategic plan as described above Once this mission is clearly understood and articulated in the organization s policy and planning documents, the technology planning committee will identify the workflows and associated applications that technology can support. The next step is to prioritize which of these will be included in the technology plan, based on mission priorities, cost-benefit timelines, and funding availability. Regardless of how the planning committee evaluates these tradeoffs, it is the mission requirement that must drive the technology not the other way around. Information systems for the fire and emergency service organization provide support for the following two broad categories of users: Administrative Finance: for example, accounting (purchasing and billing), budgeting, payroll Personnel: for example, timekeeping, human resources, hiring Internal documentation: for example, Apparatus and equipment records, facility records, supply records, standard operating guidelines and procedures Office communications: for example, , memorandums, bulletin boards, correspondence, journals Planning and operations Submittal Date: Wed Apr 02 15:07:03 EDT 2014 : Clarify according to new organization 6 of 93 6/18/2014 3:30 PM

27 7 of 93 6/18/2014 3:30 PM First Revision No. 75-NFPA [ Section No [Excluding any Sub-Sections] ] Global FR-80 Hide Deleted Brief descriptions Descriptions of some workflows that can be effectively supported by technology are given in through All of these should be considered to the extent they help the organization accomplish its vision. Table Table provides some common examples of functions supported by a fire department fire and emergency service organization information system. Table Examples of Functions Supported by a Fire Department Fire and Emergency Service Organization Information System Planning Preparedness Response Recovery Capability assessment Vulnerability/ risk assessment Pre-incident planning Resource deployment CAD, AVL, and routing In-vehicle applications Damage assessment Debris removal Inspections Targeted mitigation Mobile/field intelligence Infrastructure restoration Training and exercises Search and rescue Economic and community recovery Evacuation, shelter, and mass care Environmental stabilization Public warning and notification Public information Command and control Analysis and management of recovery efforts Incident resource management Multidisciplinary coordination Operations dashboard Submittal Date: Wed Apr 02 15:09:37 EDT 2014 : Revised for clarity

28 8 of 93 6/18/2014 3:30 PM First Revision No. 17-NFPA [ Section No ] Planning. Global FR-80 Hide Deleted Planning is a multifaceted process that ranges from risk prevention to budgeting across all the programs in the all programs in fire service fire and emergency service organizations. The proper application of technology provides a set of tools that can enhance the planning process. Effective data management leads to meaningful information for enhanced decision making. It is essential for all aspects of management planning. In particular, it is critical for decision making before, during, and after emergency response Capability Assessment. Capability assessment is a core method for evaluating the stakeholder s ability to react to potential all-hazards incidents. This assessment needs to realistically identify potential risks and also to identify the strengths and weaknesses of the stakeholder s A realistic and accurate assessment identifies potential risks, strengths, weaknesses, and the ability to respond. The data and analysis required to assess capability can be efficiently managed using various technology components Vulnerability and Risk Assessment. Vulnerability A vulnerability and risk assessment is a core one method for evaluating the stakeholder s liability. This assessment identifies potential loss and subsequent impacts to all stakeholders. Technology provides an increased capacity to assess vulnerability and risk and how they can be efficiently managed Inspections. Inspections efforts Inspection efforts have the potential to produce substantial amounts of data. Technology can be used to more efficiently collect, update, and manage this data. Technology can also be leveraged to distribute this important information to multiple stakeholders, thus increasing the efficiency of process and systems. Properly implemented, technology can increase safety and focus limited resources to fill the greatest needs. Submittal Date: Tue Apr 01 11:20:59 EDT 2014 : Removed redundancy.

29 9 of 93 6/18/2014 3:30 PM First Revision No. 18-NFPA [ Section No ] Capability Assessment. Capability assessment is a core method for evaluating the stakeholder s ability to react to potential all-hazards incidents. This assessment needs to realistically identify potential risks and also to identify the strengths and weaknesses of the stakeholder s A realistic and accurate assessment identifies potential risks, strengths, weaknesses, and the ability to respond. The data and analysis required to assess capability can be efficiently managed using various technology components. Submittal Date: Tue Apr 01 11:26:23 EDT 2014 : Revised for clarity.

30 0 of 93 6/18/2014 3:30 PM First Revision No. 19-NFPA [ Section No ] Vulnerability and Risk Assessment. Vulnerability A vulnerability and risk assessment is a core one method for evaluating the stakeholder s liability. This assessment identifies potential loss and subsequent impacts to all stakeholders. Technology provides an increased capacity to assess vulnerability and risk and how they can be efficiently managed. Submittal Date: Tue Apr 01 11:33:54 EDT 2014 : Better use of the term vulnerability and risk assessment

31 1 of 93 6/18/2014 3:30 PM First Revision No. 20-NFPA [ Section No ] Inspections. Inspections efforts Inspection efforts have the potential to produce substantial amounts of data. Technology can be used to more efficiently collect, update, and manage this data. Technology can also be leveraged to distribute this important information to multiple stakeholders, thus increasing the efficiency of process and systems. Properly implemented, technology can increase safety and focus limited resources to fill the greatest needs. Submittal Date: Tue Apr 01 11:37:08 EDT 2014 : Further clarification of the section

32 2 of 93 6/18/2014 3:30 PM First Revision No. 21-NFPA [ Section No ] Pre-Incident Planning. A pre-incident planning process involves responder familiarization to specific site information. This information is documented for use by responding personnel who might not be familiar with the specific site location all responders. Typical site information might contain access points, automatic systems controls, enunciator panel locations, and travel routes through the building. Technology can help streamline the acquisition and management, management, and accessibility of this data. This data can become an important source of information during initial response. Submittal Date: Tue Apr 01 11:42:22 EDT 2014 : Reworded for clarification

33 3 of 93 6/18/2014 3:30 PM First Revision No. 22-NFPA [ Section No ] Resource Deployment. With proper data management and analysis, technology can help to direct agencies to provide appropriate resources at the appropriate levels. Resource planning and deployment is a dynamic process and requires continuing reoccurring analysis and implementation Resource planning and deployment is a dynamic process. Proper resource management requires ongoing analysis. Technology can help facilitate and enhance this process agencies provide appropriate resources at appropriate levels. Submittal Date: Tue Apr 01 11:54:37 EDT 2014 : Focused the meaning of the section

34 4 of 93 6/18/2014 3:30 PM First Revision No. 23-NFPA [ Section No ] Program Management/Targeted Mitigation/Special Projects. Program management, targeted mitigation, and special projects include specific programs and projects identified during the planning analysis process that can increase the level of preparedness. This can include special projects such as accreditation, the identification of equipment failure trends, or incident patterns. Technology, including spatial technology, can help identify programs and projects in the planning process and aid in the execution, implementation, and management of various programs and targeted projects. Submittal Date: Tue Apr 01 12:04:07 EDT 2014 : Removed unnecessary language and clarified section

35 5 of 93 6/18/2014 3:30 PM First Revision No. 24-NFPA [ Section No ] Training and Exercises. Training develops needed skill sets needed to perform a function. The exercise is a validation Exercises are a practical application of skill development. Technology can support training and exercise activities Training and exercises help ensure that staff have the skills to access the appropriate information from the appropriate technology when it is needed. Additionally, as technological tools are implemented in the agency, much of the success of these tools will depend on proper training. Training and exercises help ensure that staff has the skills to access the appropriate information from the appropriate technology when it is needed. Submittal Date: Tue Apr 01 12:07:33 EDT 2014 : Revised and edited for clarity and to strengthen the statement

36 First Revision No. 25-NFPA [ Section No ] Response. The emergence of appropriately designed technology support for tactical response can enhance fire fighter safety on the fire ground from helping to manage the daily operational requirements of call load and staffing to multijurisdictional disaster response. The functions and tools identified are representative of the ways a well-designed technology infrastructure can support the agency response and provide situational awareness. The categories described in [ ] through [ ] represent ways departments are beginning to leverage the unique features of a robust and well-designed information management platform. Response is a multifaceted process that ranges from single-resource to multijurisdictional incidents. The proper application of technology provides a set of tools that can enhance incident response and responder safety. Effective data management leads to meaningful information for enhanced decision making. In particular, it is critical for decision making before, during, and after emergency response Computer Aided Design Dispatch (CAD), Automatic Vehicle Location (AVL), and Routing. When an emergency occurs, any delay of dispatching the appropriate responding companies and resources can make a dramatic difference in the outcome of the incident. Dispatch centers often leverage their agency s investment in CAD typically consists of a suite of hardware and software used to initiate public safety calls for service, for dispatch, and to maintain the status of responding resources in the field. Agencies typically integrate geographic information system (GIS) and pre-planning other data sources to improve their response. From the moment an emergency call is received, a single CAD or a multifunctional system to display, access, visualize, and analyze resource status information with accurate GIS data and AVL can use existing or predetermined response levels and current resource locations to dispatch the appropriate resources, routing to the incident, expedite response, and AVL to track resources from dispatch to incident closure In-Vehicle Applications. In-vehicle applications help personnel get to the scene and provide important scene information to officers conducting emergency operations. The consist of hardware and software systems designed to send and receive information. This information is transmitted and received to create efficiencies in the delivery of services established in the organization's mission. These applications can range from a simple pre-loaded preloaded set of tools and data to a sophisticated system with live data feeds from remote systems and. These can include information from pre-incident planning data bases databases with data on access and egress, water source, exposures, and hazards as well as real- time AVL and data exchanges with other systems Mobile/Field Intel Connectivity. Mobile PCs, computer tablets, and hand-held devices with GPS and wireless technology allow first responders to send and receive geographic information and incident updates. As the role of fire and emergency medical services expand, the importance of GIS is becoming widely recognized. First responders must go to the incident, size up in the field. Mobile devices assist responders in locating an incident, assessing the incident, and implement the response. In turn these field units use mobile technology to implementing a response. Mobile devices also provide on-scene intelligence to the command staff information regarding the status of the incident * Search and Rescue (SAR). Search and rescue is the discipline and art of SAR is a multifaceted process that ranges from finding the lost (search) and to bringing them back to safety (rescue). Geospatial information Technology is an integral part of planning and running a search and rescue (SAR) operation. On every search operation, time is critical to saving lives. GIS-driven technology, tools, and workflow are vital to speed up the planning cycle of a search and get teams out the door more quickly to look for the lost. GIS analysis and display tools are used to develop a search plan and assign resources, collect and visualize clues across the search area, and analyze probability for optimizing search operations. Many of the datasets used across the planning, preparedness, response, and recovery phases serve a critical role in SAR operations. 6 of 93 6/18/2014 3:30 PM

37 Evacuation, Shelter, and Mass Care. Technology can support determination of suitable shelter locations and/or mass care operations, including supporting materials and power. Geographic information can be used utilized to determine select shelter locations and optimum routing for affected populations to access the appropriate shelter location. GIS analysis can also support the visualization of information required for maintenance of shelter location adequacy, supply inventories, external power requirements, and so forth. route evacuated populations appropriately Public Warning and Notification. GIS is used to provide warnings and notifications to the public of pending emergencies or existing, unfolding emergencies based upon the location of the emergency or areas to be impacted by the emergency. This information is also shared with federal, state, and local agencies and responding personnel. Technology can be used to push out information to social media in the form of status updates that are received in a much faster response than traditional press releases. Providing accurate and timely information directly to the public establishes/reinforces the credibility of the fire service. Public warning and notification consists of four primary methods: public warning systems, telephony, media, and push notifications. Technology has a significant impact on all four of these methods through faster relay, targeted audience, and control of the message Command and Control. The incident commander Effective and efficient command and control requires accurate and timely information to perform fulfill the command mission function. Depending on the complexity and size of the incident, the information and data requirements can vary. Having access to GIS data, imagery, school locations, parking lots, adjacent exposures, and hydrant locations essential information (including, but not limited to, environmental data, critical infrastructure, and GIS data) provides an accurate picture of the event and supports critical command decisions decision making * Incident/Resource Management. GIS plays an important role in the incident command system (ICS), which is structured to Incident command systems (ICS) organize personnel and resources to manage an emergency. GIS map products required within the ICS process include planning map, situation status, briefing map, transportation map, facilities map, public information map, incident progression, incident prediction map, personnel/asset tracking and staging, logistics, planning division, and Emergency Operations Center/Disaster Operations Center (EOC/DOC) management and are all supported with these procedures and policies A well-designed information system provides integrated support to the ICS components: finance, logistics, operations, and planning * Multidisciplinary Coordination. Leadership in today s complex environment requires effective data sharing and analytics to support collaborative decision making. GIS provides an Through the use of relational data, an integrated information system becomes an ideal platform for enhancing situational awareness and supporting collaborative decision making for events requiring multi-agency and multijurisdictional coordination. Ensuring a strong national GIS framework designed to support daily operational requirements of the fire service is critical to the success of the National Response Framework (NRF) and National Incident Management System (NIMS). Accordingly, national policies to situational programs encouraging data fusion centers, robust spatial analysis, and increased situational awareness for integrated preparedness are important elements of these policies Operations Dashboard: Situation Status (SitStat) and Resource Status (ReStat) Operational Intelligence. Command officers track the status of emergency resources. Using live feeds such as weather, traffic, sensors, and incident reporting, accurate assessments of priorities and readiness levels support decision making to meet operational objectives Technology synthesizes information from different and often disparate systems and delivers it to various platforms. This intelligence provides crucial support for decision making throughout the various functions of the organization. 7 of 93 6/18/2014 3:30 PM

38 8 of 93 6/18/2014 3:30 PM Submittal Date: Tue Apr 01 12:12:51 EDT 2014 : Revised to reflect consistency within the guide

39 9 of 93 6/18/2014 3:30 PM First Revision No. 26-NFPA [ Section No ] Computer Aided Design Dispatch (CAD), Automatic Vehicle Location (AVL), and Routing. When an emergency occurs, any delay of dispatching the appropriate responding companies and resources can make a dramatic difference in the outcome of the incident. Dispatch centers often leverage their agency s investment in CAD typically consists of a suite of hardware and software used to initiate public safety calls for service, for dispatch, and to maintain the status of responding resources in the field. Agencies typically integrate geographic information system (GIS) and pre-planning other data sources to improve their response. From the moment an emergency call is received, a single CAD or a multifunctional system to display, access, visualize, and analyze resource status information with accurate GIS data and AVL can use existing or predetermined response levels and current resource locations to dispatch the appropriate resources, routing to the incident, expedite response, and AVL to track resources from dispatch to incident closure Submittal Date: Tue Apr 01 12:46:18 EDT 2014 : Clarify and realign with the section design

40 0 of 93 6/18/2014 3:30 PM First Revision No. 27-NFPA [ Section No ] In-Vehicle Applications. In-vehicle applications help personnel get to the scene and provide important scene information to officers conducting emergency operations. The consist of hardware and software systems designed to send and receive information. This information is transmitted and received to create efficiencies in the delivery of services established in the organization's mission. These applications can range from a simple pre-loaded preloaded set of tools and data to a sophisticated system with live data feeds from remote systems and. These can include information from pre-incident planning data bases databases with data on access and egress, water source, exposures, and hazards as well as real- time AVL and data exchanges with other systems. Submittal Date: Tue Apr 01 14:52:23 EDT 2014 : Provided a description of the title

41 1 of 93 6/18/2014 3:30 PM First Revision No. 28-NFPA [ Section No ] Mobile/Field Intel Connectivity. Mobile PCs, computer tablets, and hand-held devices with GPS and wireless technology allow first responders to send and receive geographic information and incident updates. As the role of fire and emergency medical services expand, the importance of GIS is becoming widely recognized. First responders must go to the incident, size up in the field. Mobile devices assist responders in locating an incident, assessing the incident, and implement the response. In turn these field units use mobile technology to implementing a response. Mobile devices also provide on-scene intelligence to the command staff information regarding the status of the incident. Submittal Date: Tue Apr 01 14:57:30 EDT 2014 : Revised for clarity and brevity

42 2 of 93 6/18/2014 3:30 PM First Revision No. 29-NFPA [ Section No ] * Search and Rescue (SAR). Search and rescue is the discipline and art of SAR is a multifaceted process that ranges from finding the lost (search) and to bringing them back to safety (rescue). Geospatial information Technology is an integral part of planning and running a search and rescue (SAR) operation. On every search operation, time is critical to saving lives. GIS-driven technology, tools, and workflow are vital to speed up the planning cycle of a search and get teams out the door more quickly to look for the lost. GIS analysis and display tools are used to develop a search plan and assign resources, collect and visualize clues across the search area, and analyze probability for optimizing search operations. Many of the datasets used across the planning, preparedness, response, and recovery phases serve a critical role in SAR operations. Submittal Date: Tue Apr 01 15:03:12 EDT 2014 : Reworded for clarity and brevity

43 3 of 93 6/18/2014 3:30 PM First Revision No. 30-NFPA [ Section No ] Evacuation, Shelter, and Mass Care. Technology can support determination of suitable shelter locations and/or mass care operations, including supporting materials and power. Geographic information can be used utilized to determine select shelter locations and optimum routing for affected populations to access the appropriate shelter location. GIS analysis can also support the visualization of information required for maintenance of shelter location adequacy, supply inventories, external power requirements, and so forth. route evacuated populations appropriately. Submittal Date: Tue Apr 01 15:07:39 EDT 2014 : Revised for clarity

44 4 of 93 6/18/2014 3:30 PM First Revision No. 31-NFPA [ Section No ] Public Warning and Notification. GIS is used to provide warnings and notifications to the public of pending emergencies or existing, unfolding emergencies based upon the location of the emergency or areas to be impacted by the emergency. This information is also shared with federal, state, and local agencies and responding personnel. Technology can be used to push out information to social media in the form of status updates that are received in a much faster response than traditional press releases. Providing accurate and timely information directly to the public establishes/reinforces the credibility of the fire service. Public warning and notification consists of four primary methods: public warning systems, telephony, media, and push notifications. Technology has a significant impact on all four of these methods through faster relay, targeted audience, and control of the message. Submittal Date: Tue Apr 01 15:17:33 EDT 2014 : Revised and shortened for clarity

45 5 of 93 6/18/2014 3:30 PM First Revision No. 32-NFPA [ Section No ] Command and Control. The incident commander Effective and efficient command and control requires accurate and timely information to perform fulfill the command mission function. Depending on the complexity and size of the incident, the information and data requirements can vary. Having access to GIS data, imagery, school locations, parking lots, adjacent exposures, and hydrant locations essential information (including, but not limited to, environmental data, critical infrastructure, and GIS data) provides an accurate picture of the event and supports critical command decisions decision making. Submittal Date: Tue Apr 01 15:24:44 EDT 2014 : Revised for clarity

46 6 of 93 6/18/2014 3:30 PM First Revision No. 33-NFPA [ Section No ] * Incident/Resource Management. GIS plays an important role in the incident command system (ICS), which is structured to Incident command systems (ICS) organize personnel and resources to manage an emergency. GIS map products required within the ICS process include planning map, situation status, briefing map, transportation map, facilities map, public information map, incident progression, incident prediction map, personnel/asset tracking and staging, logistics, planning division, and Emergency Operations Center/Disaster Operations Center (EOC/DOC) management and are all supported with these procedures and policies A well-designed information system provides integrated support to the ICS components: finance, logistics, operations, and planning. Submittal Date: Tue Apr 01 15:30:00 EDT 2014 : Revised for clarity and brevity

47 7 of 93 6/18/2014 3:30 PM First Revision No. 34-NFPA [ Section No ] * Multidisciplinary Coordination. Leadership in today s complex environment requires effective data sharing and analytics to support collaborative decision making. GIS provides an Through the use of relational data, an integrated information system becomes an ideal platform for enhancing situational awareness and supporting collaborative decision making for events requiring multi-agency and multijurisdictional coordination. Ensuring a strong national GIS framework designed to support daily operational requirements of the fire service is critical to the success of the National Response Framework (NRF) and National Incident Management System (NIMS). Accordingly, national policies to situational programs encouraging data fusion centers, robust spatial analysis, and increased situational awareness for integrated preparedness are important elements of these policies. Supplemental Information File Name FR_34_annex_A_edited.docx Description Submittal Date: Tue Apr 01 15:35:27 EDT 2014 : Reworded for clarity. See attached Word doc for Annex A text.

48 One example is a geospatial system that can be utilized to display incidents, units, target hazards, and available resources. Additionally, integrated information systems store valuable data that can contribute to data fusion centers, allow robust spatial analysis, and improve resource allocation.

49 8 of 93 6/18/2014 3:30 PM First Revision No. 35-NFPA [ Section No ] Operations Dashboard: Situation Status (SitStat) and Resource Status (ReStat) Operational Intelligence. Command officers track the status of emergency resources. Using live feeds such as weather, traffic, sensors, and incident reporting, accurate assessments of priorities and readiness levels support decision making to meet operational objectives Technology synthesizes information from different and often disparate systems and delivers it to various platforms. This intelligence provides crucial support for decision making throughout the various functions of the organization. Submittal Date: Tue Apr 01 15:53:50 EDT 2014 : Original title was too limiting and paragraph needed clarity

50 First Revision No. 36-NFPA [ Section No ] Recovery. The aim of the recovery phase is to restore the affected area to its previous state. The focus and time scale of recovery differ from response. Recovery efforts are concerned with issues and decisions that must be made after immediate needs are addressed and often extend for weeks or months following the incident and often impact reimbursement. Recovery efforts are primarily concerned with actions that involve rebuilding destroyed property, re-employment, and the repair of other essential infrastructure. Recovering from a disaster is usually a gradual can be a lengthy process. Safety is a primary issue, as are mental and physical well-being. GIS data can provide assistance in Technology can make the recovery process faster, and knowing how to access it makes the process faster and less stressful. This section offers some general advice on how information can be used after disaster strikes in order to restore normalcy more efficient, and available for archiving Damage Assessment and Debris Removal. GIS-enabled mobile applications allow Mobile devices enable field workers to code debris, and parcels with descriptive attributes such as the type and degree of damage, time, and location. The This data can be analyzed, queried, and visualized to assess specific problems and area trends. Reports and photographs of damage and debris can be linked to the specific geographic sites. GIS on mobile devices expedite the difficult damage assessment and debris removal problems. Pre-incident imagery and GIS data can be critical for reimbursement during the damage assessment and assist during the reimbursement and recovery phase Infrastructure Restoration. Overall damage costs and priorities for reconstruction efforts can be assessed and analyzed by GIS based on appropriate local criteria. Progress can be monitored by specific location of reconstruction efforts both for long-term and short-term needs. Overall critical infrastructure damage should be assessed, and short-term actions should be determined for the following: First aid and health Additional shelter needs Optimum locations for public assistance Alternate transportation routes for continued operations After damage to critical infrastructure is assessed, short- and long-term actions can be determined for restoration efforts. Determining reconstruction priorities and costs can be enhanced by technology Economic and Community Recovery. Locations of business and supplies necessary to support reconstruction should be identified. Plans should be made for alternative locations for government operations if government facilities are damaged, as well as for temporary housing for displaced residents Utilization of existing data and geospatial information enhances effective recovery of critical infrastructure, commerce, and displaced populations Environmental Stabilization. If an incident or response activities result in a disturbed environment that could be degraded through exposure to the elements, those, damages from such disturbances must be mitigated and the environmental environment must be stabilized in order to reduce future damage. Mobile devices are often used to document and catalog needed rehabilitation/stabilization activities, while GIS software provides for visualization, prioritization, and progress tracking. Spatially enabled models provide impact analysis analyses to determine the activities necessary to reduce the risk of future damage Public Information. Information can be published in the form of maps many forms to facilitate transparency, encourage communications, and engage the public. Access to accurate information about the status of an incident, shelters, and access to supplies and services can be managed, maintained, reported on, and published in an enterprise data base database. Notification of ability to return, return routes, damage assessments, and reporting requirements (e.g., FEMA, insurance) can also be provided. 9 of 93 6/18/2014 3:30 PM