DiCa_Rail Compact Dispatcher Terminal
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1 DiCa_Rail Compact Dispatcher Terminal
2 1 Dispatcher Terminal DiCa_Rail Compact is a modular dispatcher terminal for railway operational telecommunication networks. The terminal is designed to meet the highest standards as are required in Rail Traffic Control Centres. The terminal is built with the latest industrial touchscreen PC-technology as well as high quality audio devices. The Grapical User Interface (GUI) allows the dispatcher easy access to all call handling applications and the many functionalities as specified in the EIRENE-standardisation. The terminal is designed to meet the typical ergonomics of a Rail Traffic Control Centre. As for size and design the terminal can be seen as a desk top telephone set. Most railway infrastructure providers still prefer to have a desk top telephone set design instead of using a table top PC with a (large) touchscreen. The space for vertical positioned screens is primarily reserved for signalling applications. Dispatcher terminals are often used 24 hours a day and 7 days a week. Therefore the materials selected to build the terminal are of the highest quality and the construction of the terminal is very robust. The terminal has no moving parts in order to improve the MTBF (Mean Time Before Failure) and in order not to generate audio noise. The dispatcher terminal includes a built-in loudspeaker and a Push to Talk (PTT) handset. The handset can easily be put down either to the left or to the right of the terminal. The gooseneck microphone is mounted at the back of the terminal and can be controlled with the PTT-button located centrally at the bottom of the screen.
3 Dispatcher Terminal 2 For redundancy reasons, the terminal is equipped with 2 x 1Gbps Ethernet ports to allow connection to two different operational LAN-networks. Four USB ports are available. There are 2 USB 3.0 ports and 2 USB 2.0 port for compatibility. The terminal is powered by power over ethernet (PoE). This largely simplifies power backup configurations which can now be done centrally at the connection HUB location. The dispatcher internal electronic circuits are selected for low power consumption. In idle state (screen off) the terminal will not consume more than 6W. The average power consumption (with the screen almost always on) is 20W. The terminal uses Windows 10 Embedded as operating system. The terminal automatically downloads the latest configuration when connected to the network and as such can be installed by low skilled labour. The terminal can be remotely controlled and is able to connect to an SNMP V3 umbrella management system. New software can be downloaded via a centralised procedure. The terminal can do local voice recording (up to 10 hours) and can send the recorded voice to a centralised voice recorder system at low traffic hours. The terminal can capture and store all touchscreen (or keyboard and mouse) manipulations done by the dispatcher for post mortem analysis.
4 3 Graphical User Interface The following principles were used when designing the GUI: Easy-to-use intuitive touchscreen interface (near to zero training needed), Visually calming and uncomplicated views, with careful use of colors and contrast which should result in excellent visibility both in light or dark environment, Maximal use of icons for all operations as well as the display of status, Uniformity of shape and size of the keys, icons, characters, texts and pop-up boxes, A touchscreen sufficient to allow easy operation and as a result minimizing the required table space. In order to minimize the display size and in order to enforce the operational procedures, the dispatcher terminal will only show those functionalities (windows) which can be used by the dispatcher for the role he/she selected during the login. If the dispatcher makes a certain selection by pressing an icon, the window will be updated/changed to the window allowing the next step in the procedure. This way of working permits minimizing the screen content and displaying uncomplicated, calming views. The way the GUI is built/used, strongly depends on the operational procedures of the customer. The customer will also have preferences with regards to the icons to use, the lay-out of the screens, the priorities, e.g. when receiving an emergency call, etc. Sometimes the new terminal should be a lookalike of the old terminal in order to minimize the required training and in order to minimize the impact on the operational procedures in place. The RideOnTrack software tools allow for smooth customer specific adaptations. The image below provides a short explanation of the general principles of the GUI and gives a general idea of the look and feel of the product.
5 Graphical User Interface 4 Zone 1a: The icons shown in zone 1a are used for general search actions and to start certain functionalities. Zone 1b: This is an interactive window that will be populated depending on the functions activated in zone 1a and 1c. The window is connected to the tab of the activated icon, which in the example is the contacts look-up icon. In the example shown the dispatcher scrolled down in the directory Veiligheid towards the sub-directory Control Rooms Securial (CR). The window shows all subscribers that are part of this sub-directory and the dispatcher selected National Control Room (NCR). The subscriber can be called by pressing the green phone icon. For more information about the subscriber, the info icon can be pressed. The selected subscriber can also be configured as speed dial icon. Zone 1c: This zone is used to show icons that can be used for search actions or to start certain functionalities.
6 5 Graphical User Interface Zone 2a: The call control window that shows the active status of incoming and outgoing calls. The left side of zone 2a displays the name of the incoming or outgoing call. The right side of the screen shows the icons used to start certain functionalities which are allowed for that call (e.g. forward the call to another destination). The upper part of zone 2a shows the active call status. In this example the dispatcher has an ongoing call with the subscriber VES Gent. The loudspeaker icon is barred which means that the call is connected with the handset. By pressing the red telephone icon the call can be disconnected. The lower part of the window also shows that there is an incoming call from subscriber FGZH REG. The dispatcher can answer the call by pressing the green telephone icon or can forward the call to another destination by pressing the call forward icon. Zone 2b: In this zone one can find the status of the radio channels (analog or DMR). In the example shown, 2 analog radio channels are active; Channel 7:1 and Channel 7:2. Both channels are connected to the loudspeaker and when the push to talk button on the gooseneck is pressed, the voice will be transmitted over both radio channels.
7 Graphical User Interface 6 Functions that can be accessed via the GUI 1 Login/logout (selecting a roll) 2 General purpose incoming and outgoing calls 3 Incoming & outgoing GSM-R calls (PTP, PTM, Rec) 4 Incoming calls on the loudspeaker (GSM-R Rec Rec between dispatchers) 5 Outgoing pré-programmed direct connections 6 Call forwarding (automatically or conditional) 7 Telephone books, favorites 8 The use of call history 9 Alphabetic search functions, numeric keyboard 10 The use of quick dial keys 11 Configuration of radio resources (analoge and DMR) 12 Incoming and outgoing radio calls 13 Controlling a public address system 14 Configurations(e.g. Language, ring tones, screen settings, help)
8 7 Hardware Features General Hardware Information Weight (device,speakerbox and handset) Dimensions terminal including audio/handset Casing color Processor RAM storage SSD storage Power supply Average power consumption Ethernet interface USB 2.0 / USB 3.0 Plug in connection for audio/handset module Audio/Handset loudspeaker (130 Hz to 20Khz) External USB gooseneck microphone with PTT Operating System Handset with Push To Talk (PTT) Key Fanless design kg W 237mm - L 341mm - H 70mm RAL 7040 Grey Intel J1900 2Ghz (2.4Ghz burst) 2Gb standard (8Gb max.) 32Gb standard (256Gb max.) Power over ethernet (PoE) Idle (screen off) 6w - Peak 28w - Average 20w 2 x 1 Gbps 2 / 2 Left and right 4W 1 Windows 10 IoT Silent/no moving parts Display Technology Size Resolution Display Kind Aspect Ratio Display colours Contrast Ratio Brightness Backlight Viewing Angle Particularities Active area/tft image size TFT LCD 10.1 inch 1280x800 pixels WXGA MVA Graphic 16:10 Up to 16.7M 1000:1 400 cd/m² (=400 nit) LED 176/176 - H /V Wide Viewing Angle 218 x 136 mm
9 Hardware Features 8 Touch Screen Cover lens Touch detection Anti fingerprint coating Anti glare coating Water repel Strenght Operating life (finger input) Light transmittance Technology type view angles 254 x 173 x 1.1mm 10 fingers 6H chemically strengthened glass inputs >85% min. (JIS K-7105) with glass Capacitive, 10 fingers 3 tilting positions
10 9 Software Functionalities General Terminal Functionalities Multilanguage GUI GUI color profiles Central storage of personal settings Logon method Voice coding Online help 5 User identification / Password G.711 (3,4Khz) Online user manual Integration of legacy services Public address system Analog radio Digital Mobile Radio (DMR) Track site telephones Remote control of devices (e.g. Open door) Recording of dispatcher keyboard manipulations Voice recording on the dispatcher terminal Remote monitoring & remote control Remote software download 10h EIRENE Functionalities Functional numbering incl. CLIP Explicit Call Transfer Point to multipoint service Priority Railway Emergency Call (REC) Call Forwarding Unconditional (CFU) Fixed Rol Assigment SMS Driver Safety Alarm Voice Group Call / Broadcast Service (VGCS, VBS) Multilevel Precedence and Pre-emption (MLPP) Free text up to 640 UCS2 encoded chars
11 Software Functionalities 10 Supplementary dispatching services (in addition to EIRENE) Railway Emergency Calls (REC) Multiple outgoing emergency calls Call directly connected to loudspeaker Call notified towards multiple roles SMS Handling Functional number decoding Call wizard for functional number Ringtones Role management Multi / Text templates / History Number type 7 & Number type 2 Priority or role based Simultaneous roles Role mode selection (exclusive, parallel, passive) Free seating Back-up roles Unmanned role transfer SMS with functional number resolution Active train/mobile list Supplementary telephony services (in addition to EIRENE) Call information CLIP (Calling Line Identification Presentation) CNIP (Calling Name Identification Presentation) Waiting queue length Hold queue length Call monitoring (second call) Call history (number of entries) Conference (members) Predefined conferences Pick-up queue Global Telephone book Personal telephone book Programmable Direct Access Keys hours Disclaimer Copyright 2018 RideOnTrack bvba all rights reserved This publication is issued to provide outline information only which, unless agreed by RideOnTrack bvba in writing, may not be used, applied or reproduced for any purpose or form part of any order or contact or be regarded as a representation relating to the products or services concerned. RideOnTrack reserves the right to alter without notice the specification, design or conditions of supply of any product or service. The RideOnTrack logo is a trademark of RideOnTrack bvba. All trademarks, service marks, product names and logos appearing in this brochure are the property of their respective owners. Any rights not expressly granted herein are reserved.
12 11 CONTACT US Cipalstraat 3, 2440 Geel Antwerpen, Belgium Tel: +32(0) Website:
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