COUNTY OF LOS ANGELES STATEMENT OF WORK For DEPARTMENT OF PUBLIC SOCIAL SERVICES

Transcription

1 COUNTY OF LOS ANGELES STATEMENT OF WORK For DEPARTMENT OF PUBLIC SOCIAL SERVICES Date: May 14, 2014 Solicitation #: RFB-IS Requisition #: RQN-SS For: SERVICES - VIDEO CONFERENCE ASSEMBLY BIDDER TO COMPLETE THE FOLLOWING INFORMATION Company Name: Address: Contact Person: Tel. No.: Fax No.: address: Notice: Bidder shall state in the right hand column wherein your product offered differs, indicating performance, specific size, and/or make and model of all components when not exactly as specified. When bidder is bidding items exactly as described in the left hand column, please state AS SPECIFIED on the right hand column. Failure to return and fill in this form will be considered sufficient reason for rejection of your offer. Literature alone is not sufficient for consideration of your offer. All equipment must meet California and County of Los Angeles safety requirements. The equipment shall be the latest model and shall not have been used as a demonstrator. Bidders shall submit detailed literature on the unit they propose to furnish. Bid # RFB-IS Page 1 of 9 (Rev. 03/08)

2 SERVICES - VIDEO CONFERENCE ASSEMBLY Multimedia Equipment Configuration and Deployment OBJECTIVE The purpose of this Statement of Work is to obtain consulting services from qualified contractors to pick up, build and deliver media cart with TV, sound bars, DVD players, Sony digital cameras, test and secure; at fifty-four (54) DPSS Locations. This document defines the requirements, deliverables, tasks, and scope of the work to be delivered by CONTRACTOR to DPSS. The duration for this project shall be one (1) month after receipt of purchase order. BACKGROUND The Department of Public Social Services (DPSS) provides a variety of social services to 9.3 million residents of Los Angeles County, an area of 4,100 square miles encompassing 88 cities. DPSS is committed to assist welfare recipients to achieve the goal of self-sufficiency through employment. Multimedia equipment is a form of communication that utilizes synchronous technology, enabling users to communicate in real time with one another. DPSS plans to use Multimedia Carts to provide staff with presentation capabilities and ability to watch training material and, this equipment will be used to conduct meeting with internal and external customers. SYSTEM ACCOUNTABILITY Department Coordinator (DC) The DC will approve all Tasks and Deliverables activities. Project Manager (PM) The PM will coordinate logistics with the vendor and the local offices; all work performed by the CONTRACTOR and will be responsible for the CONTRACTOR s day-to-day activities as well equipment delivery and assets control. Assets Management Coordinator (AMC) The AMC will approve all work performed by the CONTRACTOR and will be responsible for the CONTRACTOR s equipment pick-up and assets managements. Bid # RFB-IS Page 2 of 9 (Rev. 03/08)

3 ADMINISTRATION AND OTHER RESPONSIBILITIES The CONTRACTOR shall report administratively to, and work directly for, DPSS for the project s specific Tasks and Deliverables, as well as for any additional support activities. All Deliverables will be considered complete and accepted when approved in writing by the DPSS Project Director or designee. SCOPE AND DUTIES The CONTRACTOR shall develop a detailed Project Plan for accomplishing the Tasks identified in this Statement of Work (SOW), indicating levels of effort and schedules required to effectively accomplish all key Task activities and milestones for this project. The CONTRACTOR shall coordinate with all sites building management and provide design work to obtain approval from building management to perform the work. The CONTRACTOR shall be responsible for multimedia Equipment delivery to all sites. The CONTRACTOR shall be responsible provide weekly status reports indicating the progress of Tasks and specifically address any elements of the Project Plan that differs from the original schedule. The CONTRACTOR shall assist DPSS in site prep and configuring the hardware and software to setup secure equipment. The CONTRACTOR will also document the configuration, deployment and provide knowledge transfer to DPSS. CONTRACTOR shall provide the services necessary to accomplish all of the tasks and subtasks in this Statement of Work (SOW) and to successfully install, configure, test, and implement all of the components listed in EXHIBIT A (Component Listing) including, but not limited to, all associated software and/or firmware, patches/fixes, and interfaces. CONTRACTOR is responsible for all acts, and services required to provide DPSS with a fully functional System in accordance with the Manufacturer s Specifications, whether or not the acts or services required to do so are specifically identified as a task, subtask, or deliverable in this Statement of Work, and unless otherwise expressly stated, all work described in this Statement of Work shall be performed by CONTRACTOR. Video conferencing shall be deployed at the following locations: BWS/Division I Civic Center # E. 4th Place Los Angeles, CA East Valley # Lanark St. Panorama City, CA Santa Clarita # Camp Plenty Rd. Canyon Country, CA Bid # RFB-IS Page 3 of 9 (Rev. 03/08)

4 Glendale # San Fernando Rd. Glendale, CA Lancaster # B East Ave. K-6 Lancaster, CA Pasadena # N. Lake Ave. Pasadena, CA West Valley # Plummer St. Chatsworth, CA San Fernando # Glenoaks Blvd. Sun Valley, CA BWS/Division II Medi-Cal Mail-In # S. Grand Ave. 2nd Floor Los Angeles, CA Medi-Cal # Aerojet Ave. Outreach Medi-Cal Long Term Care # E. Gale Ave. City of Industry, CA Exposition Park # S. Vermont Ave., 2nd Floor Los Angeles, CA Hawthorne Medi- Cal # S. Hawthorne Blvd. Hawthorne, CA Metro North # Wilshire Blvd. Los Angeles, CA Rancho Park # W. Pico Blvd. Los Angeles, CA Wilshire Special # W. 6th St. Los Angeles, CA BWS/Division III Belvedere # Whittier Blvd. Los Angeles, CA Cudahy # S. Atlantic Ave. Cudahy, CA Florence # E. Gage Ave. Los Angeles, CA Lincoln Heights # N. Mission Rd. Los Angeles, CA Metro East # E. Olympic Blvd. Los Angeles, CA Metro Family # S. Grand Ave. Los Angeles, CA Metro Special # S. Grand Ave. Los Angeles, CA Norwalk # Norwalk Blvd. Norwalk, CA Bid # RFB-IS Page 4 of 9 (Rev. 03/08)

5 BWS/Division IV Compton # E. Alondra Blvd. Compton, CA Paramount # E. Victoria St. South Central # S. Central Ave. Los Angeles, CA South Family # A Santa Fe Ave. Southwest Family # S. Vermont Ave. Los Angeles, CA Southwest Special # W. 120th St. Los Angeles, CA South Special # B Santa Fe Ave. BWS/Division V El Monte # Aerojet Ave. Pomona # W. Holt Ave. Pomona, CA San Gabriel # Aerojet Ave. West County I 5200 W. Century Blvd. GAIN Region I San Gabriel Valley GAIN Region III El Monte San Gabriel Valley GAIN Region III Pomona Central County GAIN Region IV South County GAIN Region V Southeast County GAIN Region VI III III IV V VI Los Angeles, CA Rosemead Blvd N. Garey Ave. Pomona, CA S. Vermont Ave., 3rd Floor Los Angeles, CA E. Victoria St Bandini Blvd. Bell, CA BWS/Division VI District Name Customer Service Center I Customer Service Center II District Location Address 3400 Aerojet Ave., 4th Fl 9800 S. La Cienega Blvd., 10th Floor Inglewood, CA Bid # RFB-IS Page 5 of 9 (Rev. 03/08)

6 Line 9320 Telstar Avenue Development Note:Customer Service Center III and Integrated Services did not request Media cart. BSO/Research, Evaluation, and Quality Assurance Division Management Information and Evaluation MIE 3220 Rosemead Blvd. BSO/Program Compliance Division Appeals and State Hearings S. Vermont Ave., 4th Fl. Welfare Fraud Prevention & Investigations Section Los Angeles, CA S. Hawthorne Blvd. Hawthorne, CA BSO/In-Home Supportive Services Line Division North Region I # N. Glenoaks Blvd., Burbank, CA North Region I North Region I East Region II East Region II Metro West Region IV Metro West Region III South Region IV # Plummer St. Chatsworth, CA # C East Ave. K-6 Lancaster, CA # Aerojet Avenue, 5th Floor # E. Mission Blvd. Pomona, CA # Santa Fe Ave D # S. Grand Ave. Los Angeles, CA # S. Hawthorne Blvd., "A" Hawthorne, CA Bid # RFB-IS Page 6 of 9 (Rev. 03/08)

7 TASKS AND DELIVERABLES Under the direction of the Project Manager, the CONTRACTOR will be required to perform, but not limited to, the Tasks and Deliverables set forth herein: Task # 1 Sort Equipment per sites The CONTRACTOR shall evaluate all proposed sites conference room s current and proposed infrastructure and provide a detailed implementation plan. Task # 2 Equipment Pick up The CONTRACTOR shall provide a document detailing the implementation plan which should include a set of tasks and targeted completion dates. Task # 3 Equipment Delivery Task # 4 Assemble Cart, Install Sound bar with DVD player and power strip. Task # 5 Test all equipment and secure all equipment SCOPE OF WORK Cart System Assembly 1) Pick up parts at Receiving and deliver to required DPSS facilities 2) Assemble Polycom Cart base and attach right Bracket to base 3) Drill 1" hole in left Bracket for Sound Bar Power Cable 4) Fabricate a Bracket for Sound Bar Mounting and fit to Cart Base 5) Install Sound Bar on top of Base, insert Power Cable, attach Bracket (2) one to each post. 6) Assemble LCD Back Panel and attach to Posts. Attach Display Brackets to the back of the 46" LED Display 7) Install LED to Cart 8) Install Camera Shelf to top of LED Display 9) Install Blu-Ray in Cart 10) Connect Cabling to all equipment 11) Install Power Bar at back of Cart and connect Power Cables 12)Tie back Cables and test System COUNTY EQUIPMENT The Department will provide all of the computer-related hardware to be installed and required for the project, but will not provide radios, cell phones, or pagers, which may be required. The County will not pay mileage or travel expenses, although the contractor may be required to travel to and from various Departmental locations within Los Angeles County. All travel and miscellaneous costs are to be included within the Deliverable cost. Bid # RFB-IS Page 7 of 9 (Rev. 03/08)

8 Existing Equipment List 33 Samsung BD-E5700 Blu-Ray DVD Players 54 Samsung MD46 C 46 inch Television 54 Polycom Media Cart Polycom HDX Eagle Eye Camera panel/shelf mounting bracket Polycom Media Cart shelf mounting kits Middle Atlantic 1 Space Rack shelf 54 MCC Media cables 54 YAS-101 Yamaha Audio System 54 Extron VoiceLift Microphones with in-wall charger Sony Cybershot DSC-TX30 18 Megapixel Digital Cameras including carrying case and 16 gigabyte Secure Digital memory cards 37 USB Cables Equipment Handling and Shipping All Multimedia equipment must be properly handled, palletized and picked up from MMS (warehouse) following direction from MMS warehouse staff to be delivered to all proposed 54 sites. The CONTRACTOR will be responsible for any damage and or lost equipment during transportation of all equipment from warehouse to site. Equipment Inventory Deliverables shall be provided in both, a hard (paper) copy and soft (.xls file format) copy of all equipment data information to DPSS Material Management Section (warehouse) (MMS). Documentation includes pick up slips and delivery slips with signatures when the equipment was picked up and when it was delivered. PRICING BASIS Fixed price is defined per deliverable group and subgroup. Each deliverable group and subgroup shall be priced separately. All costs must be factored in the price of each deliverable group and subgroup including costs for labor, materials, travel, and administrative overhead. All price quotations must be for the full services, tasks, and deliverables requested in the Statement of Work so that the County can compare quotations on an equivalent basis. Any and all exceptions, qualifiers, restrictions, and respective adjustments to the price quotations must be listed separately. INVOICES AND PAYMENTS During the course of the project, each deliverable shall be separately accepted by DPSS Project Director in writing before payment will be authorized. Each deliverable should be invoiced separately. Each Deliverable submitted shall be accompanied by a Task Deliverable Acceptance Certificate, Bid # RFB-IS Page 8 of 9 (Rev. 03/08)

9 (Attachment 1 of this SOW) which shall be signed and dated by the CONTRACTOR s Project Manager. The DPSS Project Director will sign and date this Acceptance Certificate upon County acceptance of the Deliverable. There will be a 10% withhold amount of each Deliverable, that will be paid to the CONTRACTOR at the successful completion of this project (which is County approval and acceptance of all Deliverables). DELIVERABLE SUBMISSION Deliverable shall be submitted to the DPSS Project Director by the due dates established in the implementation plan specified in the Deliverable #1. Each Deliverable shall be submitted with the required Task Deliverable Acceptance Certificate, as stated above. Deliverables shall be provided in both hard and soft copy - three (3) hard copies shall be provided in a hard cover 8 1/2 by 11 inch binder, single-sided sheets, and 12 point Arial font size, with separate partitioned sections as appropriate; softcopy shall be provided using Microsoft Office 2010 or the current version. Bid # RFB-IS Page 9 of 9 (Rev. 03/08)