SUPPLIER INFORMATION QUESTIONNAIRE
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1 Company name: (In both English and your official language) Company address: (In both English and your official language) Tel.: Fax: Web-Site: Date: Executed by: Function: F-008/Rev. 3 Page 1 of 9
2 Dear valued supplier, Before you start to fill in this form we would like to kindly remind you to handle this questionnaire with seriousness and honesty, which will be the key factors influencing our future business cooperation! Guidelines to fill in this form:... for you to fill in for you to make your single or multi options A. ORGANIZATIONAL STRUCTURE A.1. GENERAL COMPANY INFORMATION A.1.1. Ownership Ownership: Private Joint Venture State owned Others A.1.2. Company profile a) Year of foundation: b) Is there any subsidiary company or other manufacturing plants existing? no if : please list below the name and location of those companies: c) Do you have an export license? no d) Is there an english talking contact person in your company? no e) Payment in EURO is possible? no A.1.3. Organizational structure a) Senior managerial personnel Name Telephone managing director / general manager technical manager quality manager / controller sales / marketing manager b) General employee figures Total number of employees Number of direct workers (employees who are working on the manufacturing of a bearing or bearing component) F-008/Rev. 3 Page 2 of 9
3 Number of quality control staff Number of administrational staff (office personnel) A.1.4. Business figures Turnover last year / EUR / USD: Countries of export: Customer reference list: Percentage of export: A.1.5. Current product structure & manufacturing capacity: Size range Type of product: min. Ø d max. Ø d min. Ø D max. Ø D Daily capacity [pieces per day] Delivery / lead time Are partial deliveries possible? no A.1.6. Investment plan within the upcoming 2 years: a) machinery investment no if : please list below the planned machinery investment: b) new product (series) / technology development investment no if : please list below the new product (series) / technology under plan: A.2. PRODUCTION CAPABILITY OVERVIEW Marking and packing according to customer specification is possible? no Please select the products / operations that can be manufactured / performed in house: Forging Turning Heat treatment Rolling elements (if, please list rolling element types below) Grinding Others: F-008/Rev. 2 Page 3 of 9
4 A.3. QUALITY MANAGEMENT SYSTEM Is your company certified according to any international QMstandards? If : (please attach the current valid certificate) According to which international QM-standards are you certified? Certification approved / issued by Date of expiry [dd.mm.yyyy] no If no: no Do you have a quality manual? Do you have an organisational chart of your company? Do you have a quality management flow chart / diagram available? Complaint management Do you have a complaint management system? Do you have corrective action reports implemented? What is your response time for quality complaints? days In case of any quality complaint, do you offer compensation delivery? Do you keep copies of all quality related documents? For how long do you keep copies of quality related documents?. years no A.4. ENVIRONMENTAL MANAGEMENT SYSTEM Are you certified by ISO14001 no If no: Are you certified to any other international standards and if, which standard? (Certification approved / issued by and date of expiry [dd.mm.yyy] Please describe how you guarantee that dangerous working substances, waste etc. are disposed in the right way that they don t pollute the environment?.. A.5. INDUSTRIAL SAFETY Do you have employees/workers younger than 15 years old (except trainees) No Are you certified by an industrial safety management system OHSAS, SCC ) If which standard? If no, please describe especially how you guarantee that F-008/Rev. 2 Page 4 of 9
5 employees/workers do use dangerous working substances in respect to the suggestions of the safety data sheet? Is every employee/worker trained in using his working equipment (machines ) and how do you control it? A.6. ADDITIONAL ORGANIZATIONAL CERTIFICATES Do you have additional organizational certificates? no If : Which kind of additional organizational certificates do you have? B. PRODUCTION SKILLS B.1. PRODUCTION IN GENERAL no n/a Is 5S implemented in your company? Is production start-up formally approved and documented? F-008/Rev. 2 Page 5 of 9
6 Preservation of unfinished goods Preservation Preservation between each process step Partly preservated n/a Scrap and rework handling How do you handle scrap and rework parts? Do you have a clear identification of non-conformance products? no Do you have an isolated storage for non-conformance products? no Washing and cleaning of parts Do you wash and clean the components prior to assembly? Cleaning by hand Washing machine Automatic line Cleaning not possible n/a Other (describe) Do you use ultrasonic equipment for cleaning the products? Yes No n/a Other B.2. RAW MATERIAL Please list your steel suppliers: Name of supplier ISO 9001 certified no Are you performing raw material incoming inspection? no n/a If : please list below your testing of raw materials done in house and externally testing items in-house externally F-008/Rev. 3 Page 6 of 9
7 Is there a material lab in your company? no n/a Please select the tests that can be performed in your company: chemical material analysis hardness testing metallurgical testing How do you document and analyse the raw material testing results? How do you send them to your raw material suppliers for a corrective action in case of any quality non-conformance? For how long do you keep your testing results? How do you ensure traceability at raw material handling? How do you ensure traceability from finished goods back to the each machine? B.3. HEAT TREATMENT Do you operate your own heat treatment? If, is 100 % of the hardening done in house? no n/a If no, how is the incoming inspection organised? Which possibilities exist to the heat treatment? through hardening case hardening induction hardening B.4. COMPONENT PRODUCTION If the production of the cages is in-house: Please select the cage types you are producing: brass pressed steel plastic others: If no: How do you check incoming components? F-008/Rev. 2 Page 7 of 9
8 Please list below the components and the corresponding suppliers: Components Name of supplier ISO 9001 certified no Do you perform regular sub-supplier audits? Do you perform statistical incoming inspection? no n/a If : Do you send the incoming inspection results to your sub suppliers for corrective action in case of any non conformance? B.5. BEARING INSPECTION / EQUIPMENT OF LABORATORIES / QUALITY CONTROL Is there a documented calibration system for measuring equipments in place and fully implemented for the specific products? Are you performing statistical quality control in the manufacturing processes? Do you record and analyse all test results? Is vibration test performed? no n/a How often do you inspect cleanliness of washing fluids and preservation agents? Please select the tests you are making with your components and indicate how they are performed: Crack inspections Roughness Profile Grinding burns Roundness Waviness Vibration testing Microstructure evaluation Superfinishing F-008/Rev. 3 Page 8 of 9
9 Please kindly provide a copy of the listed documents (if available) for our reference: Business license Organisational chart Certificates of quality and environmental management Machine List Process flow chart of grinding operation Final inspection process ASSESSMENT (to be filled in by NKE) Preferred Accepted Restricted Unqualified NKE Fachabteilung NKE Fachabteilung Freigabe für Musteranforderung erteilt QM JA NEIN Unterschrift + Datum Stellungnahme QS-Lieferanten JA NEIN EINKAUF JA NEIN F-008/Rev. 3 Page 9 of 9
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