4 Agile supply chain operating environments - avoiding implementation pitfalls

Transcription

1 Leseprobe 1 Trends in the supply chain Donald Waters Definitions; Development of logistics; Logistics strategy; Improved communications and e- business; Globalization; Satisfying more demanding customers; Responding to changes in the business environment; Conclusions; 2 New directions in logistics Martin Christopher The emergence of the value-conscious customer; Logistics and supply chain management; Procurement; Manufacturing; Distribution; The new competitive framework: the four Rs; The organizational challenge; Summary; 3 Formulating logistics strategy Nathalie Fabbe-Costes and Jacques Colin Why formulate logistics strategies?; A conceptual approach to formulating logistics strategy; Illustrated typology of possible logistics strategies; Strategic action itineraries in logistics; Summary; 4 Agile supply chain operating environments - avoiding implementation pitfalls Remko van Hoek Summary; Introduction; Operating circumstances requiring agility; The categorization for operating environments; Mitigating the minefield of pitfalls; Conclusion and reflections; 5 Time compression in the supply chain Adrian Beesley Time compression; Time compression and competition; What is time compression?; The time compression approach - competitive advantage; The time compression approach - cost advantage; The time compression approach - quality advantage; The time compression approach - technology advantage; The time compression approach - customer focus; Benefits of time compression; Examples of the application of time compression; Time compression of a global

2 supply chain; Conclusion; 6 Strategic supply chain management: the power of incentives Glyn Watson, Chris Lonsdale, Andrew Cox and Joe Sanderson Incentivization and the process of exchange; Incentivization and the outsourcing dilemma; Incentivization and supplier management; Conclusion; 7 The development of supply chain relationships: a multi-lens approach Peter Hines and Donna Samuel Introduction; A review of the existing literature; Methodology; Instrumental case: the Perfect Pineapple Supply Chain Programme; Explanation and discussion; Conclusion; 8 Demand flow leadership and the evolution of management concepts Dag Ericsson Visions and tools; The evolution of management concepts; The evolution of a new business model; A conceptual model for the implementation of the DCM concept; Case in demand flow leadership - the Electrolux Way; Conclusion; 9 Using services marketing strategies for logistics customer service David Grant Introduction; Logistics customer service today; Elements of logistics customer service; Strategies for logistics customer service; Summary; 10 Supply chain management: the challenge of systems Philip Schary The setting; Networks; Complex adaptive systems; Conclusion; 11 Information systems and information technologies for supply chain management Xinping Shi and Simon Chan

3 Introduction; Functionality of IS/IT in SCM; Strategic issues of IS/IT in SCM; IS/IT adoption for SCM; IS/IT utilization in SCM; Summary; 12 Outsourcing: the result of global supply chains? Stephen Rinsler Background; Definition; Reasons for outsourcing; How different is the public sector from the private sector with regard to outsourcing?; The pitfalls in outsourcing; Global supply chains and the outsourcing risks; Summary 13 Risk in the supply chain Lars Stemmler Introduction; Risk management and the supply chain - a new perception!; Objective and process of risk management; From an enterprise perspective to the supply chain perspective; Risk assessment and control along the supply chain; Implementation in practice; Conclusions; 14 Supply chain vulnerability, risk and resilience Helen Peck Introduction; Supply chain vulnerability: an idea whose time had come; Supply chain risk management: a recipe for confusion; Risk: the great divide; Supply chain resilience: a holistic view; Supply chains and wicked problems; 15 Delivering sustainability through supply chain management Kirstie McIntyre Background; Purchasing or procurement; Production or manufacturing; Distribution and warehousing; Use and maintenance; Dispose or reuse and recycle?; Managerial and financial sustainability; Conclusion; 16 Performance measurement and management in the supply chain Alan Braithwaite Introduction; Keeping score - a basic management principle; The balanced scorecard - the

4 standard for goal setting and measurement; Fundamental concepts of supply chain management and measurement; Mastering the complexity of supply chain and logistics performance management; The principle of input and output measures; Setting goals across the chain through service level agreements; The delivery, recovery and stewardship model; Defining specific metrics across the chain; Future directions in performance measurement; Conclusion; 17 Road transport optimization Alan McKinnon Assessing the utilization of vehicle fleets; Factors constraining vehicle utilization; Measures to improve vehicle utilization; Conclusion; 18 Retail logistics John Fernie The evolution of the logistics concept; Logistics and competitive strategy in retailing; Differences in logistics 'culture' in international markets; The internationalization of logistics practices; The future; 19 Internet traders can increase profitability by reshaping their supply chains Robert Duncan Internet trading is forecast to account for a quarter of all purchases in 26; Customer satisfaction is less than satisfactory; Integration of business processes has not always received enough attention; Moving away from traditional supply chains adds complexity but provides an opportunity for profit; How can internet traders take advantage of opportunities?; Opportunity waiting to be exploited; 20 Global sourcing and supply Alan Braithwaite Background; Growth in global trade; 21 The changing supply of logistics services - a UK perspective Colin Bamford

5 UK market trends; Market structure - continuing consolidation and globalization; The EU25 - new market opportunities and threats; Transport policy issues; Conclusions; 22 Developments in Western European logistics strategies Michael Browne, Julian Allen and Allan Woodburn Introduction; Changes in the demand for logistics services; Market structure of logistics service providers; Transportation in Europe; Policy measures affecting logistics and transport in Europe; Opportunities and pressures for logistics providers in a new Europe; Concluding remarks; 23 Logistics strategies for Central and Eastern Europe Grzegorz Augustyniak Introduction; Conditions of economic development of CEE countries before 1990; Development of logistics in the period of transition and after joining the EU; Logistics strategies in CEE countries; Conclusions; 24 Logistics in China James Wang Introduction; Major areas of improvement; Challenges to developing modern logistics; Concluding remarks; 25 Logistics in North America Garland Chow and Trevor Heaver Introduction; Special features of North America for logistics; Trends, opportunities and challenges for logistics in North America; Supply chain integration through collaboration, strategic alliances and partnerships; Evolving supply chain process design - from push to pull; Growing challenges to the logistics system; Concluding comments;