Swiss Post Solutions Vietnam When data goes digital

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1 Swiss Post Solutions Vietnam When data goes digital Swiss Post Solutions Ltd. Saigon ICT Tower Quang Trung Software City, D.12 Ho Chi Minh City, Vietnam Tel Fax sales@spsvietnam.vn

2 Background From small acorns large oaks grow. That is what we believed in 2004 when we established Swiss Post Solutions Vietnam (former GHP Far East). Our eagerness was to build a premium outsourcing center for offshore customers. The business is based on the concept of Swiss Quality Made in Vietnam. This successful combination has grown our business volumes so we have hired many more employees and ventured into European, Russian, Japanese and US markets. Time wise, our days are Europe s nights, which can be a terrific customer advantage. In fact, we work 24/7 and 365 days a year. 2

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4 What our customers say "Document Scanning & Archiving, implemented by Swiss Post Solutions Vietnam, made searching the right form a matter of seconds. I have peace of mind from the knowledge, that all of the confidential data had been securely archived and will be restored if we need it." Chung Ba Phuong Deputy General Director AIA Vietnam The technology, developed by Software Team of Swiss Post Solutions Vietnam, delivers a valuable contribution to global production and inspection process of the company Zwilling J.A. Henckels, in Asia as well as in Germany." Markus Thuere General Director Zwilling J.A. Henckels Vietnam 6

5 Awards Working with a passion for customers is our nature. We simply share what we do best. And it is a big pleasure, when our work is recognized and awarded. 7

6 Document processing Ask yourself. Why should routine work consume 80% of your work time? And why are your clients numerous documents and invoices such a headache for your financial department? Why should your highly qualified employees manually update customer databases and process tons of paperwork with customer feedback? Your time is better spent making important business decisions. Delegate the more mundane processing to us. 10

7 Software development Data entry Software as a Service turns investments to operational costs. You pay for what you use. Our solutions, based on the best practices, combine automatic recognition technology with manual data checking, significantly reducing typo and logical errors. If you prefer to work with your own staff, our 'body leasing' experts can become your new members. From paper to computer. It sounds so simple but care must be taken so mistakes don't happen. To do it right, everything should be secure, accurate and inexpensive. We provide online and offline data entry services in more than 20 languages. The size, format and technology, depends on your needs

8 Press clipping Image processing There is nothing like sitting back with a coffee and reading your style of news from newspapers anywhere across the world. Our press clippings can come from numerous publications. And our language expertise, along with the time difference, means we can provide relevant news on your desk, even before the start of your working day. "She's a model and she's looking good" as Kraftwerk sang to us. Just how do they look so terrific? Our magicians cast their magic to turn you images into gold. We process fashion images, but automobiles, house and kitchenware, electronics, and sporting equipment. And of course we can do it for a fraction of your local price. Now everybody is looking good 14

9 Network operations center This is the nerve center where we monitor the progress of data processing 24 hours a day. It doesn't matter if you are 15 kilometers or 15 thousand kilometers away, our Network Operations Center provides cost-effective monitoring of Hardware, Network, Operating Systems and Applications, Communication Lines and Security System. From now on you can sleep well at night knowing, that your business is being carefully watched. 16

10 Quality "Quality is not an act, it's a habit." Aristotle Switzerland is known for premium quality. And our mission is to bring you this quality in the most convenient way. You can really feel like you are interacting with your own colleagues, even though they are working from overseas

11 Data centre Security It's like entering the most Hi-tech medical center on the planet. A place where no nasty bugs or viruses could ever survive. Rest assured your data is in the most caring and safest of hands. You can be sure, we keep our fingers on the pulse of your business. "This ain't nobody's business but my own." We understand the business needs for bulletproof security. Security of your data is an integral part of our corporate culture. Especially in today's social network times. That's why we take security very seriously, it is a key element of what we live, every day

12 Location map Quang Trung Software City Swiss Post Solutions Vietnam Saigon ICT Tower QTSC, D. 12 Ho Chi Minh City, Vietnam (08)