WELCOME. Topic: 20 Step Visual Assessment - Keeping our processes sustainable.
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1 WELCOME Topic: 20 Step Visual Assessment - Keeping our processes sustainable. Mick Wilz Sur-Seal 6156 Wesselman Rd. Cincinnati Ohio Director of Enterprise Excellence mick@sur-seal.com
2 OUR VISUAL JOURNEY Its all about Engagement
3 OUR VISUAL VISION Flow
4 VISUAL COMMUNICATION Employees Customer & Suppliers
5 VISUAL FLOW Flow Keep it Simple Blue Material & Tooling Yellow + = Equipment, Training, and Processes Green High Customer Quality
6 20 Step Assessment VISUAL ASSESSMENT 80/ In-line with the Strategic Plan. Keeping our processes sustainable. 5 Levels Flow
7 Teach what right looks like. Manage Processes Lead People "What can I do today to help my staff feel like heroes?"
8 My Personal Honor Code, To change the world you live in, you must start with yourself. As a Leader: I will follow the golden rule. I will be a whole person and lead on a foundation built on trust. I will not lie, cheat, steal, or tolerate those who do. I will promote and support the vision, mission and values of the company. I will put family and safety first. I will be genuine and show my passion. I will use my wisdom and the wisdom of others to solve problems not money. I will be aware of my positional and personal powers, and never abuse either. I will show care and have respect for others, and recognize the value they bring to the table. I will create an environment where it is ok to be different. I will work shoulder to shoulder even when I do not see eye to eye. I will engage the people I lead to exchange ideas. I will create an environment for the people I lead where it is safe to make a mistake. I will help them believes that we are bigger and better together than apart. I will be a good listener, keep my promises, and be accountable. I will promote laughter, spread joy, and create a sense of family. I will do the right thing because it's right, and teach what right looks like. I will strive to understand what the client really needs. I will leave a legacy by sharing my tribal knowledge. When teaching, I will explain the process first, show them how, watch while they try it, and then say thanks for a job well done. Practice, practice, practice, and greatness will come. am Mick Wilz A visual thinker with love for all of Gods creations. March 10, 2010
9 Book Club Keith Ayers Follow the Golden Rule Light a fire within your employees, NOT under them!
10 Mark Preston Acuity Brands Lighting. Partnerships Built on Trust Pick two for the customer. They can t have all three: Quick Delivery High Quality Low Price
11 You have two ears and one mouth for a reason. -Epictetus The art of communication Is the language of leadership. -James Humes
12 1. I do you watch. 2. We do. 3. You do I watch. 4. You do.
13 What do your customer and vendors know that will help you with your quality? What do your customers and vendors need to know about your operations? Flow
14 Integrity is doing the right thing even if nobody is watching. -Jim Stovall
15 What gets measured gets done. -John E. Jones Look through the windshield instead of the rear view mirror. -Byrd Baggett
16 Lets ask our suppliers to come and help us solve our problems. Two heads are better than one. -Dr. Deming
17 This needs to become a habit.
18 Commination Daily Huddles Flow
19 Do you have money in the bank or inventory on the shelves? Point of use. Flow
20 For process improvements to be sustainable you first need an engaged workforce built on trust.
21 Remember the door of safety swings on the hinges of common sense. -Author unknown
22 Man is still the most extraordinary computer of all -JFK
23 Make waste ugly. The most dangerous kind of waste is the waste we do not recognize. -Shigeo Shingo Flow
24 let us not forget, a picture is worth a thousand words. -Fred R. Barnard. Flow
25 Equipment is like a team member, if you take care of it, it will take care of you.
26 Conservation is a state of harmony between men and land. -Aldo Leopold
27 Technology makes it possible for people to gain control over everything except technology. John Tudor
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