The New UC People Management Certificate Program

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1 UCSB Human Resources Department-Wide Training Schedule Summer 2017 UC LEARNING CENTER UNAVAILABLE JULY 28TH AUGUST 8TH Beginning in August, you will see some changes when you log into the UC Learning Center. The site features a more modern look and greatly improved internet browser compatibility, among other features. Your current registrations and completed activities will remain as they are today. The system will be unavailable July 28th at 5pm through August 8th. You may wish to verify any activities that may be due during this window and complete them before 5pm on July 28th. Additionally, please update your manager if necessary on your profile. Click here for instructions: 20function.docx.pdf If you need to register or remove yourself from a class during this time please contact: Yesenia Limon at Yesenia.limon@hr.ucsb.edu, x 3482 or Katherine Abad at katherine.abad@hr.ucsb.edu, x 4664 The UCLC is currently schedule to be back up and running on August 9th. The New UC People Management Certificate Program This free, mostly online program is designed for anyone who manages or supervises others, or aspires to do so, and consists of core and elective courses covering the following competency areas: Performance Management Managing People Administration and Operations Change Management Communications In order to complete the certificate you must complete all 10 Core Courses and at least four Elective Courses. To download the UC People Management Series & Certificate Course List, click here. With the exception of one instructor-led course (Overview of the UCSB Performance Management Process, which will not be available this summer), all of the Core Courses and Elective Courses are system-wide online courses. All courses are available in the UC Learning Center (link is external) (Tip: Enter "PMCP" in the "Search" field on the Learner dashboard). Please note that taking the Performance Management courses satisfies some of the requirements of the Performance Management Program. Questions? x 4664 or x5781 or hrtrain@hr.ucsb.edu

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3 PERFORMANCE MANAGEMENT PROGRAM Human Resources offers a series of in-person and e-courses to provide all UCSB staff with comprehensive training on Performance Management. To register for free in-person classes or launch the e-courses, please log into the UC Learning Center: and enter code PMCP in the search field to look for available offerings. Classes held in the HR Learning Center For more information contact: x4482 Performance Management Certificate Program (e-courses)* The Performance Management Certificate Program is a series of on-line courses developed to provide managers and supervisors with easy access to all the core information necessary to effectively manage the performance of staff employees. Participants receive a certificate of completion after taking all of the following on-line courses: Performance Management Overview Giving and Receiving Feedback Conducting Performance Appraisals Coaching for Performance and Development Setting Expectations and Individual Performance Goals Engaging and Developing Employees Motivating, Recognizing and Rewarding Employees Managing Corrective Action Also Recommended: Hiring for Success NEW EMPLOYEE ORIENTATION 9:00-4:00, 1 hour lunch break 1st and 3rd Tuesday of every month, no registration necessary In the HR Learning Center, 3101 SAASB Learn about: History and Culture of UCSB Policies and Procedures Training and Development Opportunities Services and Resources Health and Welfare Benefits Retirement Programs For more information call x4664

4 Supervisory Certificate Program (SCP) The Supervisory Certificate Program is designed to give staff professional development training in the key areas of supervisory and leadership competencies, policies and procedures and people skills. Courses can be taken as stand-alone courses or to complete the certificate program. For more information please visit: To register please log into the UC Learning Center: Questions? x 4664, or hrtrain@hr.ucsb.edu CANCELLATION POLICY 48 hour advance notice of cancellation is required. If cancellation notice is not received, participant s budget will be charged. W R I T I N G AT W O R K Thursdays, July 6th, 13th & 20th (All Three Days Required) 1:00-4:00 HR Learning Center, Enroll by June 29th, Course Code: 8002 (SCP) $90 Writing can be easier and more effective! Brush up on the latest tips and techniques for using , overcoming writer's block", writing in a rush, and using visual communication to make your documents attractive and easy to read. We will focus on everyday tasks such as , memos, letters, and reports, and how to apply practical editing skills to take your writing from adequate to excellent. C A R E E R M A N AG E M E N T Monday, July 31st, 8:30-12:00 HR Learning Center, Enroll by July 24th, Course Code: 9002 (SCP) $35 How can a supervisor effectively support the career development of an employee? What can you do to manage your own career? In this course, learn about the changing world of work and careers. Explore methods of self-assessment, targeting the right job, creating opportunities, writing resumes and interviewing. This class will teach staff career development competencies. At the end of the course, you will be successful at setting SMART goals and creating an individual career development plan. You will also learn about professional development resources. P R E V E N T I N G A N D R E S P O N D I N G T O W O R K P L A C E V I O L E N C E Thursday, August 3rd, 8:30-Noon HR Learning Center, Enroll by July 27th, Course Code: 2008 (SCP) $35 In this workshop you will learn strategies and skills for dealing with disruptive and angry individuals. You will learn about warning signs, how to interact with an aggressive person, why an attitude of confidence and respect is important, practical ways to reduce Interpersonal tensions, how to maintain your safety and prevent future incidents. DISABILITY MANAGEMENT Wednesday, August 30th, 9:00-11:30 cancelled HR Learning Center, Enroll by August 23rd, Course Code: 2011 (SCP) $25 Ever wonder what your responsibilities are as a supervisor or manager regarding employees with disabilities? This course will help you understand the major Federal and State Laws (FMLA, ADA, FEHA, CFRA, etc.) that cover employees with disabilities and the various different obligations you have as a supervisor or manager. Learn why hiring, managing and effectively communicating with an employee with a disability makes for a successful working environment.

5 P P S T r a i n i n g Payroll/Personnel System (PPS) training is mandatory for those who prepare and/or review personnel transactions and/or process payroll time reporting transactions online. Please note: It is each individual s responsibility to register for all of the required PPS classes and labs for their PPS User Type(s). Access to PPS will be granted only after an individual has attended all of the required classes/labs. The chart of required courses, the PPS Course Schedule, along with other PPS training information can be found here: To register, please visit the UC Learning Center at: Questions regarding PPS training: x 3482 Questions regarding PPS access: x 2880 Registration Deadline: 07/18/2017 COURSE TITLE DATE AND TIME LOCATION PPS Basics (Required for All) Tuesday, July 25th, 8:30-12:00 Human Resources Learning Center 3101DD SAASB Employee Database Update Lab (Required for Preparers, Time Reporters & PAN reviewers) Choose only one session: Wednesday, July 26th, 8:30-12:00 Social Sciences & Media Studies Labs Lab #1005 Online Time Reporting Lab (Required for Preparers & Time Reporters) Choose only one session: Friday, July 28th 2:00-4:00 Friday, August 4, 2:00-4:00 Friday, August 11, 2:00-4:00 Social Sciences & Media Studies Labs Lab #1005

6 B e n e f i t s & R e t i r e m e n t C l a s s e s RETIREMENT SYSTEM WORKSHOP-1976 TIER Monthly on the 2nd Friday, 11:00-12:00, HR Learning Center Friday, July 14 Friday, August 11 Friday, September 8 This class is for employees who want to know more about the 1976 retirement program and learn how to use the online tool to estimate retirement benefits. No reservations are required, however, seating is limited and the laptops are on a first come first serve basis. For more information visit: Questions: x 2489 Preparing for Retirement Webinars Presented by representatives from the Retirement Administration Service Center (RASC), this webinar for UCRP members considering retirement from UC within the next five years, covers topics such as understanding the UCRP pension benefits, retirement savings and retiree health coverage. You do not need to register for the webinar. You will, however, need to both log into the ReadyTalk website and dial into the ReadyTalk telephone conference: Dial and enter access code and Visit readytalk.com and enter access code under "Participant, Join a Conference ReadyTalk has a limit of 150 unique callers. If you dial in after this limit has been reached, you will not be able to hear the audio. If you cannot attend a presentation because no more lines are available, please try again on the next presentation date. A video of the Preparing for Retirement presentation can also be viewed online at UCnet. Go to search for Retirement Video. If you have questions about retirement, please contact RASC Customer Service at Calls are held the second and fourth Tuesdays from 10:00 am 12:30 pm June 15 June 29 July 11 July 25 August 10 August 24 September 12 September 26 For more information please contact RASC at FIDELITY FINANCIAL EDUCATION CLASSES Schedule is available at: Please RSVP with Fidelity by calling or online at:

7 B e n e f i t s & R e t i r e m e n t C l a s s e s Retirement Choice Program Workshop (2016 Tier) Newly eligible 2016 Tier employees have a choice of primary retirement benefit options with costs shared by you and UC. Participation in one of the options is required, and you choose the one that s right for you. You will need to choose a primary UC retirement benefit option within 90 days of the date you become eligible. In general, your eligibility date is your hire date. If you are uncertain about your eligibility date, please call the UC Retirement Administration Service Center at If you need more information to make your choice or want to learn more about the plan you've already selected, please come to a workshop: Human Resources (SAASB 3101), No reservations necessary Classes are 30 minutes in length. July 18th, 1:00pm August 11th, 10:00am September 8th, 10:30am Cesar Cap, Fidelity Retirement Planner For more information visit: Questions: x 2489 The Dilling Yang Staff Scholarship Program is available to eligible staff to support their educational, professional and development objectives. Scholarships may be used for registration and educational fees for academic courses, UCSB Extension, HR training & Development and other learning. opportunities offered at UCSB for staff with a full-time equivalent salary less than or equal to $5,000/mo. Scholarship awards will be granted up to $500 per year. Please see additional guidelines and more information at: Questions x3482

8 SEXUAL VIOLENCE/ SEXUAL HARASSMENT PREVENTION Sexual Violence and Sexual Harassment Prevention Training for Non-Supervisory Staff Tuesday, June 27th 9:00am 10:00am, Free Room: HR Learning Center, 3101DD, (SAASB) This instructor-led training is primarily for new non-supervisory staff. Other non-supervisory staff who need to complete the UC SVSH Prevention Training are welcome to attend. The course will include definitions of Sexual Violence and Sexual Harassment, campus resources, bystander information, and the role of staff as a Responsible Employee. SPECIAL NOTE: SVSH Prevention training is no longer a requirement of the Supervisory Certificate Program. As part of the University of California s ongoing efforts to prevent and respond to sexual violence and sexual harassment, the Office of the President has launched a new comprehensive sexual violence and sexual harassment prevention training program that is required for all UC staff and faculty on payroll with active status. For more information, please visit: or contact Carol at x 3442

9 S.M.A.R.T. Summer 2017 WORKSHOPS Successfully Managing and Retaining Talent Where s Wilma? Tools for Managing Employee Attendance Wednesday, June 21, 8:30am-10:00am Human Resources Learning Center (SAASB 3101DD) This workshop explains the differences between exempt vs. non-exempt employees, and provides a framework for encouraging improved attendance. Whether you think your employee may have an issue with excessive absenteeism, tardiness, or presentee-ism, this class will give you the tools you need to deal with the issues. Employee Engagement: The Secret Sauce! Wednesday, September 13, 9:00am 10:30am Human Resources Learning Center (SAASB 3101DD) Keeping your employees engaged and finding ways to increase engagement where needed is an important but sometimes challenging responsibility for all managers and supervisors. Learn how autonomy, mastery, and purpose engage employees so that your employees maximize their performance and other benefits, including employee retention. Understand that employee engagement is an ongoing responsibility and learn what you as a supervisor or manager can do to empower, enhance, enable, and engage your employees to go above and beyond the minimum requirements of their job. All courses require pre-registration. Bee SMART and register by logging in at: learningcenter.ucsb.edu Turn off pop-up blockers for all Learning Center sites Problems registering? jennifer.smith@hr.ucsb.edu

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