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1 Document Control Information Document Details Document Name Purpose of Document Document Version Number 3.3 Document Status Document Owner Prepared By MSP Foundation Sample Paper Questions 3.3 track changes.doc To help candidates in preparation for the MSP Foundation exam Live James Davies Andy Taylor Date of First Draft 24/09/07 Date Approved 24/09/07 Approved By Next Scheduled Review Date Nikki Kelly Version History Version Number Date Approved Change/Reasons for Change/Comments /09/07 Document set to live use /01/07 The following questions have been amended - 2, 6, 7, 9, 13, 16, 18, 20, 21, 22, 23, 24, 25, 26, 28, 30, 32, 37, 42, 45, 46, 49 and /03/08 See track changes /03//08 See track changes Distribution List Version Name Title/Company All versions MSP ATOs Page 1 of 11

2 1 Which of the following is NOT set out by the Programme Brief? a) Risks and issues. b) Estimated costs. c) Analysis of the options available. d) Key resources needed. 2 Which of the following is an activity in Defining a Programme? a) Design the Projects Dossier. b) Manage transition. c) Produce the Programme Brief. d) Align the projects with benefits realisation. 3 Which of the following is an example of legislative compliance, that could become a driver for the initiation of a programme? a) Increased risk of pandemics. b) Off-shoring activities. c) Data protection. d) Election results. 4 In Defining a Programme, which role is responsible for the design of the Projects Dossier? a) The Programme Manager. b) The SRO. c) The Sponsoring Group. d) The Programme Office. 5 In which step in the Benefits Realisation Process, is 'assess the level of benefits achieved against the Benefits Realisation Plan' included? a) Execute benefits realisation. b) Identify and map benefits. c) Optimise and look for other benefits. d) Review and evaluate realisation. Page 2 of 11

3 6 Which of the following statements is TRUE? a) The SRO is accountable for the Programme Mandate. b) The SRO is accountable for the Programme Brief. c) The Programme Manager is responsible for the Vision Statement. d) The Programme Manager is responsible for the Blueprint. 7 Which of the following is an activity in Managing the Tranches? a) Maintain alignment of the programme Blueprint and business strategy objectives. b) Develop the Benefits Profiles. c) Produce the Programme Brief. d) Refine the Vision. 8 Which of the following is NOT an MSP Governance Theme? a) Leadership and Stakeholder Engagement. b) Learning from Experience. c) Quality Management. d) Organisation. 9 Which of the following is an activity in Identifying a Programme? a) Design the Projects Dossier. b) Prepare for the first tranche. c) Produce the Programme Brief. d) Engage stakeholders. 10 In which MSP theme would you expect to find the POTI model? a) Vision. b) Blueprint Design and Delivery. c) Leadership and Stakeholder Engagement. d) Planning and Control. Page 3 of 11

4 11 MSP suggests four Benefit value types. Which of the following are included? 1. Desired tangible 2. Expected tangible 3. Anticipated tangible 4. Intangible a) 1, 2, 3. b) 2, 3, 4. c) 3, 4, 1. d) 4, 1, Which of the following BEST describes the 'Realisation' response to an opportunity during risk management? a) Ensuring that potential improvements are delivered. b) Seizing and improving on an identified opportunity. c) A conscious decision to retain the risk. d) Changing the programme's scope to achieve a beneficial outcome. 13 When may compliance audits be used during Managing the Tranches? a) They are only used for projects currently in progress. b) They can be used for both business operations that have undergone transition and projects currently in progress. c) They are only used for business operations that have undergone transition. d) They are not used during the Managing the Tranches step. 14 When approval to proceed is given at the end of Defining a Programme, what does this mean? a) The approval authorises the work of all projects in the programme. b) The approval authorises the SRO to proceed with the programme. c) The approval authorises the start of the first project in the first tranche only. d) The approval only acknowledges that the documents developed so far are acceptable. 15 Which of the following are recommended words to use when describing a benefit? a) Lower, faster, cheaper. b) Improved, faster, better. c) Faster, superior, lower. d) Enhanced, lower, better. Page 4 of 11

5 16 Which of the following are three of the four core elements for successful communications with stakeholders. 1. Stakeholder identification and analysis. 2. A system of message delivery. 3. A clear audit trail. 4. A system of collection. a) 1, 2 and 3. b) 1, 3 and 4. c) 2, 3 and 4. d) 1, 2 and In Configuration Management, which of the following statements is TRUE? a) A baseline is the starting point of the programme development. b) A baseline helps the planning and development of the programme information. c) A baseline is the responsibility of the person creating the product. d) A baseline is the responsibility of the SRO. 18 If the statement, Delivery of the projects to the programme were to be written into a Terms of Reference, to which of the following would it be MOST appropriate? a) Programme Office. b) SRO. c) Programme Manager. d) Project teams. 19 What type of cost is incurred in supporting an operational unit until new practices are embedded? a) Programme Management Costs. b) Benefit Realisation Costs. c) Business Change and Transition Costs. d) Increased Operational Costs. 20 Who has the responsibility for monitoring the progress of benefits realisation against the plan? a) Business Change Manager. b) Programme Office. c) Senior Responsible Owner. d) Programme Manager. Page 5 of 11

6 21 Which of the following statements about the Blueprint is FALSE? a) The Programme Board has overall responsibility for directing the work of the design of the Blueprint. b) The Sponsoring Group must endorse and commit to the programme by making appropriate resources available to assist with the design. c) The Programme Office will provide resources to help develop the Blueprint. d) The Business Change Manager(s) will work alongside the Programme Manager in developing the Blueprint. 22 During Managing the Tranches, who is MOST suited to providing the data needed to assess the overall state of the programme? a) The Programme Manager. b) The Project Manager(s). c) The Business Change Manager(s). d) The Programme Office. 23 Which of the following statements is FALSE? a) The SRO must have enough seniority to take on accountability for the programme delivery. b) The SRO is likely to be a peer of the Sponsoring Group. c) The SRO is appointed by the Sponsoring Group. d) The SRO acts as the Project Executive on all the Project Boards. 24 Which of the following is NOT normally a characteristic of the Vision Statement? a) It must describe a desirable future. b) It is short. c) Key benefits are implicit. d) It must be time dependent. 25 The change from old to new ways of working may be divided into pre-transition, transition and post-transition. Which of the following activities would be carried out during the transition period? a) Providing parallel running. b) Taking an 'as is' measurement for benefit realisation. c) Supporting culture changes. d) Preparing contingencies for a possible roll-back. Page 6 of 11

7 26 In which document would you expect to find the levels of confidentiality to be applied in the programme? a) The Information Management Strategy. b) The Quality Management Strategy. c) The Resource Management Strategy. d) The Benefits Management Strategy. 27 In which document would you find the naming conventions and policies for configuration management? a) Information Management Strategy. b) Information Management Plan. c) Quality Management Strategy. d) Quality Management Plan. 28 A successful communication system must be based on four core elements. Which of the following addresses three of these elements? 1. A system that ensures the right audience is addressed. 2. A system of delivering the message in a timely manner. 3. A system that identifies the message author. 4. A system that includes feedback. a) 1, 2 and 3. b) 2, 3 and 4. c) 1, 3 and 4. d) 1, 2 and Which of the following is a responsibility of the Business Change Manager? a) Ensure business ownership of Benefit Profiles. b) Managing the communications with stakeholders. c) Managing the programme's budget d) Establishing the organisational context for the programme. 30 Where in the transformational flow would the Benefits Map normally be created? a) Identifying a Programme. b) Defining a Programme. c) Managing the Tranches. d) Realising the Benefits. Page 7 of 11

8 31 Which of the following is found in the Risk Register? a) The source of a risk. b) Responsibilities for managing risks in the programme. c) How proximity of risks is assessed. d) Technique(s) to be used in the risk management process. 32 Which of the following is a KEY attribute for a Programme Manager? a) Have ongoing operational responsibilities within their business area. b) Change management skills. c) A good knowledge of project management approaches. d) Have access to key stakeholders. 33 In Managing the Tranches, which role is responsible for preparing for the next tranche? a) The Programme Manager. b) The Programme Board. c) The Benefits Realisation Manager. d) The Programme Office. 34 In Identifying a Programme, which of the following is correct? a) The Programme Manager is accountable for the approval to proceed. b) The Programme Board is accountable for approval to proceed. c) The SRO is accountable for the approval to proceed. d) The Business Change Manager(s) is accountable for the approval to proceed. 35 When it is found that an acceptable Business Case is not emerging, which of the following is NOT one of the normal options? a) Seek further funding for the programme. b) Design a Blueprint that is less ambitious. c) Close the Programme. d) Find a different approach to delivering the Blueprint. Page 8 of 11

9 36 In which document would you expect to find when the outputs from the projects will be delivered to the business? a) Programme Plan. b) Programme Mandate. c) Resource Management Strategy. d) Resource Management Plan. 37 Which of the following would NOT be a good reason for developing the Benefits Realisation Plan alongside the Programme Plan? a) To ensure that resources are not over committed. b) To ensure alignment of expected costs. c) To minimise the use of senior management time. d) To improve Programme Manager and Business Change Manager communication. 38 Which of the following is a responsibility of the Programme Office? a) Identifying, defining and tracking the benefits required of the programme. b) Advice and guidance on roles and responsibilities. c) Reporting progress of the programme at regular intervals to the SRO. d) Efficiency of resources. 39 Which of the following is an example of a societal change, that could become a driver for the initiation of a programme? a) Growth in global communications. b) Global warming. c) The entry of a major new player. d) Increase demand for free trade products. 40 Why is it potentially beneficial to an organisation if they assess the maturity that the organisation has reached in its approach to programme management? a) It will allow mistakes to be correctly apportioned. b) It will increase its ability to absorb change effectively. c) It will provide better justifications to the Executive Board Members for future programmes. d) It will show that the investment in MSP training has paid off. Page 9 of 11

10 41 Which of the following would you NOT expect to find in the Blueprint? a) A skills profile for a new operation. b) The detailed quality criteria of new tools needed. c) Details of additional data needed about customers. d) Models of future business operations. 42 MSP distinguishes between Corporate Portfolios, Programmes and Projects. Which of the following characteristics most applies to a Programme? a) Governance will be applied through setting policies and standards. b) Blueprint will be for the entire organisation. c) Timescales will be loosely defined but there will be an end point. d) Quality will focus on fit for purpose outputs. 43 In which of these documents would the source of the information on the estimated cost of project contingency, most likely be found? a) Resource Management Strategy and Programme Business Case. b) Benefit Profiles and Benefit Management Strategy. c) Resource Management Plan and Projects Dossier. d) Information Management Plan and Quality Management Plan. 44 Which of the following statements is true? 1. Managers cannot be leaders. 2. Leaders cannot be managers. 3. Leaders can also be managers. 4. Managers can also be leaders. a) 1 and 2 only. b) 1 and 3 only. c) 2 and 4 only. d) 3 and 4 only. 45 If the statement, Preparing and updating the Business Case were to be written into a job description, to which of the following roles would it be MOST appropriate? a) SRO. b) Programme Manager. c) Programme Board. d) Sponsoring Group. Page 10 of 11

11 46 Which of the following BEST describes a programme that focuses on technology and/or engineering infrastructure? a) Adoption of approaches used in similar organisations. b) Predictable stakeholder base. c) Challenges historical working practices. d) Complex product based on known design. 47 As the influence of a stakeholder increases, it is recommended that a 'higher' level of engagement is appropriate. Which of the following describes this increasing engagement? a) Keep informed, active consultation, maintain interest. b) Active consultation, keep informed, maintain interest. c) Keep informed, maintain interest, active consultation. d) Maintain interest, active consultation, keep informed. 48 In MSP, which of the following statements is FALSE? a) Contact list(s) can be managed with a Collaboration tool.. b) Version control cannot be managed by a Collaboration tool. c) Programme management tools help programmes know what is going on in other parts of the organisation d) Chat rooms can be a useful function to keep programme members informed. 49 In which document would you expect to find a description of the resource feedback mechanisms that will be put in place for projects? a) Programme Plan. b) Projects Dossier. c) Resource Management Strategy. d) Resource Management Plan. 50 In which Programme Risk Management Process is it MOST likely a specific management response would be prepared? a) Assess - Estimate. b) Assess - Evaluate. c) Plan. d) Implement. Page 11 of 11