LIVERPOOL JOHN LENNON AIRPORT AERODROME MANUAL PART B AERODROME MANAGEMENT SYSTEM

Transcription

1 Part B LIVERPOOL JOHN LENNON AIRPORT AERODROME MANUAL PART B AERODROME MANAGEMENT SYSTEM 1

2 Part B PART B AERODROME MANAGEMENT SYSTEM 2

3 Part B CONTENTS Contents Page Checklist of Pages Page(s) 5-43 CHAPTER 1 SAFETY MANAGEMENT - Aerodrome Organisation & Responsibilities - Roles & Responsibilities - Safety Related Committees - Article 232 Authorisation & Description of Powers CHAPTER 2 SAFETY MANAGEMENT SYSTEM - Scope of the Safety Management System - Safety Policy Priorities & Objectives - Health & Safety Policy Statement - Safety Responsibilities of Key Safety Personnel - Document Control Procedures - Safety Risk Management Process - Safety Performance Monitoring - Safety Reporting & Investigation - Emergency Response Planning - Management of Change - Safety Promotion - Safety Management System Outputs - Compliance Monitoring Function - Quality Management System for Aeronautical Data CHAPTER 3 REPORTING PROCEDURES - Accident, Serious Incident and Occurrence Definition and Relevant Responsibilities of Persons Involved - Forms to be used within the event of an Accident / Emergency - Procedures and arrangements for the preservation of evidence, including recordings, following a reportable event - Use of Alcohol, Psychoactive substances and medicines - Procedures for complying with safety directives issued by the Competent Authority - Procedures for reaction to safety problems - Safety Recommendations - Recording of Aircraft Movements CHAPTER 4 PERSONNEL REQUIREMENTS - Responsibilities, Frequencies, Syllabi and Identified Training Standards - Training Documents 3 57

4 Part B CHECKLIST OF PAGES Page Date Contents Page 3 Checklist of Pages 4 Chapter 1 Safety Management Page Date Chapter 1 Cont d Chapter 2 Safety Management Systems Chapter 3 Reporting Procedures Chapter 4 Personnel Requirements 57 4

5 Part B CHAPTER 1 SAFETY MANAGEMENT 1. AERODROME ORGANISATION AND RESPONSIBILITY The person-in-charge of the day-to-day operation of the Airport is the Airport Operations Director. The order of accountability as person-in-charge of the operation of the Airport during normal office hours is as follows: Airport Operations Director Head of Safety and Airside Operations Head of Customer Care, Terminal & Landside Operations Airfield Operations Manager Rescue & Fire Fighting Manager As the Airport is operational on a 24-hour basis, the above personnel will not always be immediately available. In the absence of all of the above post holders, the officialin-charge will be the Airport Duty Manager. 5

6 1.1 LIVERPOOL AIRPORT DEPARTMENT ORGANISATION CHART INC. OPERATIONAL MANAGEMENT REPORTING LINES 6

7 2. ROLES & RESPONSIBILITIES 2.1 Accountable Manager and Person with Overall Accountability for Safety Colin Swaine Airport Operations Director Overall and final accountability for Health and Safety at Liverpool John Lennon Airport is that of the Airport Operations Director. The responsibility for ensuring the Health and Safety Policy is put into practice is delegated to Heads of Departments. Safety Accountabilities: (a) To ensure the Airports business plan is sufficiently resourced to enable the success of the Safety Policy and Management System. (b) To take a leaderships role in the Airports Safety Programme and ensure safety does not become subordinate to financial matters. (c) To appoint competent and safety conscious managers and monitor their performance to ensure that safety is given a high priority within their training and development plans. (d) To ensure that best practice operational and engineering standards, rules and procedures are agreed and implemented. (e) To ensure that the procress for delivering capital projects, including adequate consideration of safety impact, is safe from inception through development to the operational phase. (f) To ensure that Health and Safety Policies and practices are implemented so that statutory requirements are met or exceeded. (g) To set, promulgate, and review operational safety policy, which ensures that the Airport Company complies with the necessary legislative and regulatory requirements. (h) To set a high level of safety objectives and associated procedures which are monitored and audited to ensure the highest possible safety standards are maintained and recommendations implemented. The Airport Operations Director has delegated Health and Safety responsibilities to the airports Heads of Departments who have accountability for the departments they head up. 7

8 U N C O N T R O L L E D C O P Y The safety accountabilities and responsibilities for the Heads of Departments and other Airport Managers can be found within Part B of the aerodrome manual. Liverpool Airport Limited will obtain competent advice and support on all matters of Health and Safety from the Airport Health & Safety Team consisting of the Airport Operations Director, Head of Safety & Airside Operations, Airport Safety Officer and the Heads of Departments and Managers. Any employee at may seek advice on matters of Health and Safety from their line manager or via the confidential reporting line safety@liverpoolairport.com. 8

9 2.2 Director Accountable to the Board for Safety Colin Swaine Airport Operations Director General Accountabilities for Safety The Airport Operations Director is accountable to the Board of Directors for the direction and control of all operations and related safety management systems ensuring that they operate in an effective and efficient way, which satisfies all legislative and statutory requirements. 9

10 2.3 Airport Operations Director (Colin Swaine) General Accountabilities for Safety The Airport Operations Director is accountable to the Chief Executive Officer for the direction and control of all airport operations and related safety management systems ensuring that they operate in an effective and efficient way, which satisfies all legislative and statutory requirements. To ensure that complies with current Health and Safety legislation and has suitable and effective safety management systems in place to maintain compliance with the all relevant legislation. Safety Responsibilities (a) To ensure that Health and Safety Policies and practices are implemented so that statutory requirements are met or exceeded. (b) To set, promulgate, and review operational safety policy, which ensures that the Airport Company complies with the necessary legislative and regulatory requirements. (c) To set a high level of safety objectives and associated procedures which are monitored and audited to ensure the highest possible safety standards are maintained and recommendations implemented. 10

11 2.4 Head of Safety & Airside Operations General Accountabilities for Safety The Head of Safety & Airside Operations is accountable to the Airport Operations Director for the direction and control of all airside operations and related safety management systems ensuring that they operate in an effective and efficient way, which satisfies all legislative and statutory requirements. To ensure that LJLA complies with current Health and Safety legislation and have suitable and effective safety management systems in place to maintain compliance with the Civil Aviation Authority (SRG) and the Health and Safety Executive (HSE). Safety Responsibilities (a) To ensure that Health and Safety Policies and practices are implemented so that statutory requirements are met or exceeded. (b) To set, promulgate, and review operational safety policy, which ensures that the Airport Company complies with the necessary legislative and regulatory requirements. (c) To set a high level of safety objectives and associated procedures which are monitored and audited to ensure the highest possible safety standards are maintained and recommendations implemented. (d) To carry out investigations of accidents, injuries/dangerous occurrences, in order to recommend the action necessary to prevent further such occurrences. 11

12 2.5 Compliance Manager (Head of Safety & Airside Operations) General Accountabilities for Safety EASA requirements state that the role of a Compliance Manager should be in place and that the Compliance Manager should report to the Accountable Manager. Safety Responsibilities (a) Ensure that all aspects of all airside operations are managed safely, effectively and efficiently in a way which proactively improves performance. (b) Ensure compliance with all relevant safety regulations. (c) Ensures that all required safety documentation, such as the, is in place, complies with all EASA requirements and is reviewed on a regular basis. (d) Oversee that effective Emergency Plans are in place to ensure the Airport responds as efficiently as possible to protect the safety of passengers and staff. (e) Ensures that an effective quality assurance programme is in place in relation to safety which is reviewed on a regular basis. 12

13 2.6 Airfield Operations Manager General Accountabilities for Safety The Airfield Operations Manager is accountable to the Head of Safety & Airside Operations for airfield operations and its associated safety management systems. Also accountable for the safe operation of the Airport Operations Unit. Safety Responsibilities a) To manage airfield operations to ensure all aspects of the airport s safety management systems are effective and adhered to. b) Responsible for providing safety across all airfield areas, taking appropriate action in response to events and situations thus ensuring the safe and efficient day to day running of Airfield Operations. c) To be responsible for the management of the Airside Operations Department on all matters, including the health, safety and welfare of personnel. d) Promote a positive health and safety culture, and the awareness of relevant legislation, codes of practice and good health and safety standards by the development and implementation of policies, procedures, guidance and training. e) To be responsible for Risk Assessments for all airside duties undertaken by their department and to ensure that all staff are aware of the procedures and safe systems of work to which they must comply. Also to ensure that all departmental staff are fully trained to the required standards. f) Advise the Head of Safety & Airside Operations on all matters relating to wildlife and birdstrike prevention, bird and habitat safeguarding and to assist with the production and development of Wildlife Strike Risk Management Plan (WSRMP). g) Ensures the effective management and operation of the Wildlife Hazard Control Plan. h) Management of all airfield maintenance works. 13

14 2.7 Airport Safety Officer General Accountabilities for Safety The Safety Officer is accountable to the Head of Safety & Airside Operations for the provision of Health & Safety Management and a member of the Compliance Team. Safety Responsibility (a) To ensure that all Health & Safety policies and practices are implemented in Airfield Services so that statutory regulations are met or exceeded. (b) To review the Airport Company s promulgated safety policies for airside and landside operations to ensure compliance with current legislative and regulatory requirements. (c) Establish and maintain systems to audit and monitor the effectiveness of the LJLA health and safety management systems and to ensure adequate accident, incident and ill-health reporting, monitoring and investigation arrangements are in place. (d) The formulation, implementation and maintenance of a health and safety operational plan setting long and short term objectives, deciding priorities for improvements and determining appropriate performance standards. (e) To update and provide advice on all safety related issues to the Head of Safety & Airside Operations. (f) Advise on the promotion of a positive health and safety culture and to maintain and promote awareness of relevant legislation, codes of practice and good health and safety standards by the development and implementation of policies, procedures, guidance and training. (g) Advise and assist staff on matters concerning health, safety and welfare of personnel or others who could be affected by the airport activities including such matters as hazard identification, risk assessment and hazard control measures and procedures. (h) To monitor all safety objectives set by the Airport Operations Director to ensure the highest possible safety standards are achieved. (i) Champion aviation safety, safety management systems and employee safe work practices. 14

15 U N C O N T R O L L E D C O P Y (j) (k) (l) To prepare, revise, publicise and monitor compliance with codes of practice and safe systems of work, in order to meet statutory requirements. To provide advice to Company employees and tenants in relation to Health & Safety legislation and the Company s Health & Safety Policy. To maintain a safe workplace and ensure safe working methods are adopted with specific instructions where necessary. 15

16 2.8 Airfield Safety Officer General Accountability for Safety The Airfield Safety Officer reports to the Airfield Operations Manager and ensures safety across all airside areas, taking appropriate action in response to events and situations thus ensuring the safe and efficient day to day running of Airfield Operations Safety Responsibilities (a) To ensure that any information considered to be of operational significance, including operational status of facilities, services and navigational aids and information on aerodrome conditions is communicated to Air Traffic Control and Senior Airport Management, as required, to ensure timely information can be provided to aircraft operators. (b) To manage and be responsible for airside safety at all times ensuring a safe operation in accordance with Airport Company Procedures (c) Undertake accident reporting and investigations in line with the Accident Investigation Policy (d) Responsible for day-to-day airfield operations and ensuring safe practice is maintained and upheld in all airfield areas (e) Respond to any emergency situation and ensure effective communication with all airport departments, in particular carry out effective liaison with the Airport Duty Manager (f) Responsible for all activities and duties undertaken by the Airfield Operations Department. The development and maintenance of safe working practices and production of detailed reports and data analysis as required. (g) Responsible for the provision of a safe and compliant airfield. Ensure that all regulatory requirements are met by carrying out all airfield inspections and continual monitoring of all airfield services, to include such things as wildlife habitat maintenance and operations, airfield signage and paint markings 16

17 2.9 Wildlife Control Accountabilities Wildlife management accountabilities can be found in the Liverpool John Lennon Airport Wildlife Strike Risk Management Plan - Safety Management Roles and Accountabilities. 17

18 2.10 Head of Customer Care, Terminal & Landside Operations General Accountabilities for Safety The Head of Customer Care, Terminal and Landside Operations of is accountable to the Operations Director. Safety Responsibilities (a) To ensure that all Health & Safety policies and practices are implemented in the Terminal building so that statutory regulations are met or exceeded. (b) To review the Airport Company s promulgated safety policies for Terminal Services operations to ensure compliance with current legislative and regulatory requirements. (c) To monitor all safety objectives set by the Head of Safety & Airside Operations to ensure the highest possible safety standards are achieved. 18

19 2.11 Airport Duty Managers General Accountability for Safety Airport Duty Managers are accountable to the Head of Customer Care, Terminal & Landside Operations. Safety Responsibilities (a) Oversees the safe, secure, and efficient operation of terminal and landside areas. (b) Ensures the initiation of emergency procedures as detailed in the Aerodrome Emergency Plan. (c) Ensures that procedures are initiated to minimise operational disruption as detailed in the Aerodrome Emergency Plan. Note: The Airport Duty Manager is the senior aerodrome operational authority in the absence of Senior Management. 19

20 2.12 Rescue & Firefighting Service (RFFS) Manager General Accountability for Safety The RFFS Manager is accountable to the Airport Operations Director, and has responsibility for ensuring the safe management of all Rescue & Firefighting Service (RFFS) operations at LJLA. The RFFS Manager also has accountability for Airport Emergency Response Training, Emergency Planning, Standards and Documentation at LJLA. Safety Responsibility (a) To be accountable to the Airport Operations Director for the health and safety and environmental performance of the activities, areas and personnel within the RFFS. (b) To ensure that all staff under their control are aware of the procedures and safe systems of work to which they must comply. (c) To ensure that their subordinate staff are aware and proactive on safety matters. That staff performance is monitored with safety given the highest priority with conduct of their duties and training. (d) To be responsible for Risk Assessments for all duties undertaken by the RFFS. (e) Ensure the RFFS is compliant with all statutory and regulatory requirements. (f) Communicate with a wide audience of stakeholders with regards to emergency planning. 20

21 2.13 RFFS Watch Manager General Accountability for Safety Each RFFS Watch Manager is accountable to the RFFS Manager for maintaining a watch of firefighters in a high state of training and morale capable of effectively and efficiently dealing with fire, rescue and (first aid) emergencies as they affect both aircraft and domestic incidents. Safety Responsibilities (a) To ensure that safe working practices and operating procedures are followed at all times with risk assessments. (b) To adhere to the RFFS Training Programme to ensure the competence of all RFFS personnel and keep all training records up-to-date. (c) To ensure so far as is reasonably practicable the health and safety and welfare of RFFS personnel under their supervision. (d) To ensure all procedures are carried out as per RFFS Standing Orders and safe systems of work. (e) To ensure that safe working practices and operating procedures are followed at all times. (f) To ensure that the RFFS operations conform to all regulatory and safety requirements to provide the safe throughput of aircraft movements. (g) To maintain all relevant documentation and records to meet regulatory requirements. (h) As part of the Accident Investigation Team, carry out investigations and reporting of incidents or hazards using the appropriate process taking the necessary steps to remedy the situation. 21

22 2.14 Air Traffic Services Manager General Accountability for Safety Safety Accountabilities and Responsibilities for all ATS staff are defined in the ATS Safety Manual. In addition the ATS Manager is responsible for chairing the AIP Review meetings and ensuring the correct aerodrome information is published in a timely manner. Keeping the Compliance Manager informed of all relevant changes and reporting into the Safety Action Group. 22

23 2.15 Air Traffic Services Safety Accountabilities and Responsibilities for all ATS staff are defined in the ATS Safety Manual. 23

24 2.16 Airport Planning & Development Manager General Accountability for Safety Accountable to the Airport Operations Director for the management of airside development projects throughout all stages including demand assessments, concept design, detailed design, tender implementation and handover, and to ensure that all such projects comply with regulatory and statutory requirements. Safety Responsibilities (a) To ensure that all Health & Safety policies and practices are implemented in Development Projects so that statutory regulations are met or exceeded. (b) To monitor all safety objectives set by the Airport Operations Director to ensure the highest possible safety standards are achieved. (c) To provide advice to contractors in relation to the Company s Health and Safety Policy. (d) To ensure contractors and consultants employed by the airport are competent as defined in CDM Regulations. (e) To ensure that the Airport is safeguarded from inappropriate or unsafe developments. 24

25 2.17 Engineering & Facilities Manager General Accountability for Safety The Engineering & Facilities Manager is accountable to the Airport Operations Director for the airside operation of Engineering, Aeronautical Ground Lighting AGL, and Motor Transport to ensure that each department meets all statutory and regulatory requirements. Safety Responsibilities (a) To ensure that all Health & Safety policies and practices are implemented in all Departments/Areas so that statutory regulations are met or exceeded. (b) To review the Airport Company s promulgated safety policies for Engineering operations to ensure compliance with current legislative and regulatory requirements. (c) To monitor all safety objectives set by the Airport Operations Director to ensure the highest possible safety standards are achieved. (d) To ensure personnel have adequate skills and experience, and have been suitably trained to perform their work safely. 25

26 2.18 Fuel Farm Management Exxon Mobil & Shell Aviation provide aviation fuel and oil from the fuel farm located to the west of the terminal building. Aircraft fuelling is carried out by Esso Petroleum & Shell Aviation in accordance with CAA Instructions published in CAP748. RESPONSIBILITIES Esso Petroleum: U.K. Airports Manager Darran Stokes Operations Manager Jim Petrie Station Manager Richard Schofield Shell Aviation Ltd: Operations Manager Jodie Boardman GA Fuels Ltd: Director Jim McVey 26

27 3. SAFETY RELATED COMMITTEES Airport Safety Review Board Safety Action Group Flight Safety Committee AIP Review Group Airport Safety Committee (Airside) 27 Airport Safety Committee (Landside) Emergency Liaison Committee Local Runway Safety Team

28 3.1 General This part of the manual contains details of all safety-related committees functioning at Liverpool Airport as follows: (i) Safety Review Board (ii) Safety Action Group (iii) Flight Safety Committee (iv) AIP Review Group (v) Airport Safety Committees (Landside & Airside) (vi) Emergency Liaison Group (vii) Local Runway Safety Team In addition to those safety related committees listed above, any meeting concerning operational matters will normally include, as a matter of course, safety as an item for discussion. This is intended to address the overall operational safety management implications as well as any health and safety items that may exist. For each committee listed the format below has been used on the following pages to provide relevant committee details: (a) (b) (c) (d) (e) (f) (g) Aims and objectives Terms of reference Chairperson Members of committee Frequency of meetings Dissemination of minutes/records Secretary 28

29 3.2 Safety Review Board a) Aims and Objectives The objective of the Safety Review Board (SRB) is to ensure that the safety policy is implemented at all levels within the Airport and identifies, leads and drives forward associated initiatives. Part of the Committee s objective will also be to review how safety is managed and to facilitate improvement if deficiencies are identified. (b) (c) Terms of Reference Monitoring and measuring the organisation's operational safety performance; ensuring that any necessary corrective action is being taken in a timely manner; monitoring the effectiveness of the organisation's safety management processes and ensuring best practice; ensuring that appropriate resources are allocated to meet agreed actions which enhance safety performance; monitoring the effectiveness of safety management of sub-contracted operations; giving strategic direction to the Safety Action Group / committee. To ensure that a report on Safety and Security is prepared for the Airport Board Meetings. Chairperson Airport Operations Director. (d) Members of Committee Chief Executive Officer, Senior Management, Air Traffic Services. (e) Frequency of Meetings Every 12 months. 29

30 (f) (g) Dissemination of Minutes / Records (i) Minutes shall be taken at every meeting and distributed to all departments and committee members. (ii) The Committee will meet every 12 months and extraordinary meeting can be called by Chief Executive Officer or Airport Operations Director, when considered necessary. Secretary PA to CEO. 30

31 3.3 Safety Action Group (SAG) (a) Aims and Objectives The objective of the Safety Action Group is to ensure that the safety policy is implemented at all levels within the airport community; it will also lead and drive forward appropriate safety initiatives. The function of each committee member will be to continually review and drive the improvement in Safety. The SAG is responsible to the Liverpool Airport Safety Review Board, and on a daily basis to the Accountable Manager. (b) Terms of Reference To proactively ensure that hazard identification and risk assessments are implemented, with such involvement of all the airport employees and airport community as may be necessary to ensure a safe working environment. To ensure that any hazards identified have been eliminated whenever possible, if they cannot be eliminated the risk shall be reduced to as low as is reasonably practicable and appropriate control measures implemented. To monitor the risk assessment process and ensure assessments are reviewed when appropriate. To ensure Safe Systems of Work are being applied throughout the airport. Ensuring that satisfactory arrangements exist for safety report capture and employee feedback. Ensuring that suitable safety performance indicators are developed and regularly reviewed for each department area. Ensure that regular meetings or briefings occur to make sure that effective opportunities are available for all employees to participate fully in the management for health, safety and welfare. Ensure that the thorough investigation of safety issues takes place and that safety reviews are then conducted; any actions arising must be followed to completion in a timely manner. 31

32 (c) Ensuring that the appropriate safety, emergency and technical training of personnel is carried out to meet or exceed minimum regulatory requirements. To ensure that incident, accident and safety information received from operators, manufacturers and other regulatory authorities, is disseminated as appropriate to staff. Review and act upon all reports or direction from the Safety Review Board and any other relevant committees reporting into the SAG. Chairperson Head of Safety and Airside Operations (d) Organisation Membership of this group is to include: Head of Customer Care, Terminal & Landside Operations Airfield Operations Manager Air Traffic Services Manager Second any other individuals who in the opinion of the SAG members may assist and support the safety programme. This may be on a permanent or adhoc basis. (e) Frequency of Meetings The Committee will meet every 6 months. (f) Dissemination of Minutes / Records Minutes shall be taken at every meeting and distributed to all appropriate departments and Committee members. (g) Secretary Regulatory Compliance Co-ordinator. 32

33 3.4 Flight Safety Committee (a) Aims and Objectives To achieve a safe environment for aircraft operations on the aerodrome and in the surrounding airspace. (b) Terms of Reference (c) A constant appraisal of the Airside Safety Systems. To provide a forum for discussions of Flight Safety Issues. To liaise with the Unit Safety Co-ordinator regarding reports that have been raised through the Safety Significant Occurrences report system. To consider safety directions, information and incidents that are pertinent to the operation. Minutes to be taken at all meetings and distributed to all members. To report to and take direction to the SAG. Chairperson Watch Supervisor, Air Traffic Services. (d) Members of Committee The membership and structure of the Flight Safety Committee must reflect an adequate cross section of all aerodrome and airspace users. The committee comprises: (e) Representatives from Airline Operators Air Traffic Control Air Traffic Engineering Operations RFFS Frequency of Meetings The Committee will meet every 3 months. 33

34 (f) Dissemination of Minutes / Records Minutes shall be taken at every meeting and distributed to all appropriate departments and Committee members. (g) Secretary Watch Supervisor, Air Traffic Services. 34

35 3.5 UK AIP Review Group (a) Aims and Objectives The objective of the AIP Review Committee is to provide a forum where airport managers and representatives can meet to discuss the existing AIP entry, and identify changes or improvements to the content areas for which they are specifically responsible. The AIP is responsible to the Liverpool Airport Safety Action Group and on a daily basis to the Accountable Manager. (b) Terms of Reference To ensure that the AIP entry remains compliant with Aeronautical Information Service directives; To ensure that the LJLA AIP entry remains correct with regard to content To identify future changes in order to maintain a proactive approach to sharing airport data rather than reactive; If no changes are apparent, to ensure that the document is reviewed biannually. To review document change requests submitted between meetings, whether submitted to AIS or not. (c) Chairperson - Air Traffic Services Manager (d) Organisation Membership of this group: ATS Manager, Air Traffic Controller, Airfield Ops Manager, RFFS Manager, ATE Manager, Head of Safety & Airside Operations, Airport Planning and Development Manager, Terminal & Landside Manager, Head of Environment Invited Members: Airport Operations Director (e) Frequency of Meetings The Committee will meet every 6 months. (f) Dissemination of Minutes / Records Minutes shall be taken at every meeting and distributed to all appropriate departments and Committee members. (g) Secretary Air Traffic Services Watch Manager. 35

36 3.6 Airside Safety Committee (a) Aims and Objectives To provide a forum for safety related items arising from, or having an effect upon the Airport Company's departments to be discussed in a formal manner and recommend policy. (b) (c) Terms of Reference - To provide a forum for those matters of safety affecting the Airport Company and that these matters can be discussed amongst the group members. - To allow the Safety Group to review legislation and other safety matters which impact upon the Airport business. - To foster agreement on safety related matters and to agree and augment Company policy where necessary. - To ensure that all employees, including those having Management responsibilities within the Airport are aware of it; accept and be able to fulfil their health, safety and welfare responsibilities, their respective basic responsibilities under the 1974 Act have been defined. - The Safety Group will be made up of Management representatives and safety representatives from each Department on the Airport. - The Group will meet every three months. Summary of any serious reportable accidents from previous months will be made available and any remedial action taken. Chairperson Airfield Operations Manager (Airside) (d) Members of Committee (e) Representatives from Management and safety representatives from all airside and landside based operators / companies. Frequency of Meetings Meetings are held on a quarterly basis. 36

37 (f) Dissemination of Minutes Minutes are distributed to all those members listed above. (g) Secretary Airport Senior Secretary. 37

38 3.7 Emergency Liaison Group (a) Aims and Objectives To provide a forum for items arising from, or having an effect upon, the necessary liaison as a result of any incident, accident or emergency between the Airport operational departments and the emergency services to be discussed in a formal manner. Multi-agency co-operation at the local level are generally based on local police areas and bring together all the organisations who have a duty to cooperate under the Civil Contingencies Act, along with others who would be involved in the response. This will be known by the term Local Emergency Management Arrangements (LEMA). (b) (c) Terms of Reference - To ensure that all items affecting the liaison necessary between the members of the group in the event of an emergency are discussed fully. - To allow a consensus to be reached on the alteration of present and addition of new emergency procedures as and when proven necessary. - To provide a means of mutual information exchange and contact between the Airport Company operational services and the emergency services. - A working group reporting to this group may be formed as required to formulate plans for emergency exercises. Chairperson RFFS Manager (d) Members Local Emergency Management Arrangements (LEMA) Operations Liverpool Airport Emergency Response Service Local Authority Fire Services Liverpool Emergency Planning Unit Knowsley Emergency Planning Unit Cheshire Emergency Planning Unit Merseyside Police Force 38

39 U N C O N T R O L L E D C O P Y Cheshire Constabulary North West Ambulance Service Maritime and Coastguard Agency (MCA) Minister of Religion Immigration / Border Agency (e) Frequency of Meetings Meetings are held on a quarterly basis. (f) Dissemination of Minutes All those members listed above. (g) Secretary Senior Airport Secretary. 39

40 3.8 Local Runway Safety Team (a) Aim & Objectives To achieve a safe environment for aircraft operations and to achieve a consistent application of ICAO Standards and Recommended Practices (SARPs). (b) Terms of Reference (c) Monitor the number, type and, the severity of runway incursions; Identify any local problem areas and suggest improvements e.g. by sharing the outcome of investigation reports to establish local hot spots or problem areas at the aerodrome and workable mitigations with and for operational staff; Work as a cohesive team to better understand the operating difficulties of personnel who work in other areas and recommend areas for improvement; Ensure as many as possible of the recommendations contained in the European Action Plan for the Prevention of Runway Incursions are implemented; Conduct a runway safety awareness campaign that focuses on local issues, e.g. produce and distribute local hot spot maps or other guidance material as considered necessary; and Review the airfield to ensure it is adequate and compliant with ICAO Standards and Recommended Practices regularly. Chairperson ATC Watch Supervisor & Airfield Operations Manager. (d) Committee Membership The membership and structure of the Local Runway Safety Team must reflect a minimum of representatives from Aircraft Operators, Air Navigation Service Providers and the Aerodrome Operator. The committee comprises: Representatives from Airline Operators Air Traffic Control Operations RFFS 40

41 U N C O N T R O L L E D C O P Y (e) Frequency of Meetings The Committee will meet every 6 months. (f) Dissemination of Minutes All those members listed above. (g) Secretary ATC Watch Supervisor. 41

42 4. ARTICLE 232 AUTHORISATION AND DESCRIPTION OF POWERS Persons who are not CAA employees but who are employed at an aerodrome and who are authorised by the CAA under Article 232 of the Air Navigation Order (ANO), as amended can prevent aircraft flying. The authorised employee at is Airport Operations Director, Mr Colin Swaine. A copy of the authorisation certificate can be found below. Article 232 of the Air Navigation Order, as amended, provides as follows: If it appears to an Authorised Person that any aircraft is intended or likely to be flown while in a condition unfit for the flight, that Authorised Person may direct the operator or the commander of the aircraft that he is not to permit the aircraft to fly until the direction has been revoked by the CAA or by an Authorised Person and the CAA or that Authorised Person may take such steps as are necessary to detain the aircraft. Article 232 Authorised Person(s) can prevent an aircraft from flying and can only be exercised if it appears to the Authorised Person that an aircraft is intended or likely to be flown while in a condition unfit for flight. The powers within the Authorisation could be invoked in 3 circumstances: On his / her own volition, when suspected reasonable grounds exist. After obtaining advice from the CAA; or The CAA requests detaining the aircraft on its behalf. 42

43 AUTHORISATION UNDER ARTICLE 232 OF THE AIR NAVIGATION ORDER (2009) 43

44 CHAPTER 2 - SAFETY MANAGEMENT SYSTEM 1. Scope of the Safety Management System is committed to maintaining a safe, healthy and sustainable environment that fully complies with The Health and Safety at Work Act 1974 and current Health and Safety Regulations. The focus of the Airports Health and Safety Policy is to develop a positive health and safety culture characterised by communications based on mutual trust, by shared perceptions of the importance of health and safety and by confidence in the efficiency of preventative measures. s Safety Policy can be found on the following page. The key elements of successful Safety Management System are set out in this summary, Figure 2-1 outlines the relationship between them. Safety Culture The safety culture underpins the entire safety achievement of the Airport and is crucial to its success. The safety culture is one that is supportive of the staff and systems of work, recognises that errors will be made and that there is no apportionment of blame that will resolve the problems. Therefore, the supportive culture will encourage open reporting, seeking to learn from its failures and be just in dealing with those involved. Punitive action shall not follow automatically from the open acknowledgement of human error. However, it shall be made clear that indemnity will not be guaranteed where there has been negligence. The front line defence is that operating staff shall not accept unsafe behaviour. 2. Safety Policy Priorities and Objectives (a) Safety at shall be afforded the highest priority over commercial, environmental or social pressures in so far as is reasonably practicable. The company will always endeavour to ensure that all safety risks have been identified, assessed and satisfactorily mitigated. A formal proactive and systematic approach to Safety Management will maximise safety benefits in a viable and traceable way. (b) The Safety Objectives of is to maintain and where practicable, continually improve standards to achieve the highest level of safety performance. (c) The Liverpool Airport Limited Health & Safety Policy is amplified on the following page. 44

45 Health and Safety Policy Statement Introduction The Liverpool Airport Limited Health and Safety Policy Statement regarding the health and safety of its employees, the employees of other service providers, passengers and visitors of its airport is in two parts: Statement of intent Organisational structure and implementation of the policy Statement of intent Liverpool Airport Limited is committed to maintaining a safe, healthy and sustainable environment that fully complies with The Health and Safety at Work Act 1974, European Aviation Safety Agency, Civil Aviation Authority and current Health and Safety Regulations. The emphasis of this Health and Safety Policy is to develop a positive health and safety culture characterised by communications based on mutual trust, a shared belief of the importance of health and safety and by confidence in the efficiency of preventative measures. The management of the airport aims to: Continually improve the Safety Management System to manage, oversee and action all facets of aircraft operations. Affirm our commitment to ensuring so far as reasonably practicable, the health, safety and welfare of all its employees, passengers, visitors, and other interested parties whilst managing operations involved with the Aerodrome. Have employees that accept and act upon their health and safety responsibilities which will be conducive to a healthy and productive workforce. Make health and safety a cornerstone of the airports decision-making processes, and to consider health and safety issues as part of those processes. The airport executive team and management team recognise that accidents, ill health and incidents can result from failings in many areas, and are not necessarily the fault of individuals. The safety culture underpins the entire safety achievement of the Airport and is crucial to its success. 45

46 The Just Culture Policy is one that supports staff and systems of work, recognises that errors will be made and that there is no apportionment of blame, punitive action will not follow automatically from the open acknowledgement of human error. The aim being to resolve the problems and prevent reoccurrence. However, it must be clear that indemnity will not be guaranteed where there has been negligence. The front line defence is that all employees will not accept unsafe behaviour. Liverpool Airport Limited wish to foster a culture which actively encourages open reporting, seeking to learn from any failures and be just in dealing with those involved. Organisational Structure and Implementation of the Policy Overall and final accountability for Health and Safety is that of the Liverpool Airport Limited Airport Operations Director, who is the named Accountable Manager. The Airport Operations Director has delegated Health and Safety responsibility to the Head of Safety and Airside Operations who will provide competent advice and support on all matters of Health and Safety. The Departmental Managers have accountabilities and responsibilities for the departments they manage. All employees have a duty to co-operate with Supervisors and Managers on all Health and Safety matters and must not interfere with anything provided to safeguard their Health and Safety. Employees must take reasonable care for their own Health and Safety and report all Health and Safety concerns to an appropriate person as detailed in this policy statement. Colin Swaine Airport Operations Director Liverpool Airport Limited 46

47 3. Safety Responsibilities of Key Safety Personnel Successful handling of safety matters is a line of responsibility, requiring the active participation of all levels of management and supervision. This is reflected in the structure of the Airport and in published safety responsibilities. All employees shall be made aware of their individual and collective responsibilities and accountabilities for safety performance. Safety responsibilities for each post holder can be found at Section 1 of Part B (Item 2). 4. Document Control Procedures A document control system is in place to meet the requirements of the LJLA Safety Management System and ADR.ORD.005(b). There are two basic types of documentation: a) LJLA Owned Internal documentation, issued by LJLA and of relevance to the operational management of the aerodrome. These are under the control of members of the aerodrome management team, either by authorship or control of a current version hard copy e.g., Operational Notices or departmental instructions. All documents are kept on appropriate registers in accordance with LJLA Document Control Policy. b) Non Owned External documents that are in use and of relevance to the operational management team but are issued/controlled by third parties (i.e. regulatory authorities) and include CAP s (issued by the CAA), accepted codes of practice (issued by HSE) etc. 47

48 5. Safety Risk Management Process Policy Effective Safety Management Systems (SMS) set a clear direction for the organisation to follow. It contributes to all aspects of business performance as part of a demonstrable commitment to continuous improvement, responsibilities to people, and the environment are met in ways that fulfil the spirit and letter of the law. Planning There is a plan and systematic approach to implementing the Safety Policy through an effective SMS. The aim is to minimise risks. Risk assessment methods are used to decide on priorities and to set objectives for eliminating hazards and reducing risks. Wherever possible, risks are eliminating through selection and design of equipment, facilities and processes. If risks cannot be eliminated they are minimised by the use of physical controls or, as a last resort, through systems of work and Personal Protective Equipment (PPE). Performance standards are established and used for measuring achievement and specific actions to promote a positive safety culture are identified. 6. Safety Performance Monitoring The organisation learns from all relevant experience and instigates any appropriate actions. There is a systematic review of performance based on data from monitoring and auditing the whole of the SMS. These form the basis of self-regulation and of complying with the relevant statutory provisions. There is a strong commitment to continuous improvement involving the constant development of policies, systems and techniques of risk control. Performance is assessed by: (a) Internal reference to key performance indicators; and (b) External comparison, with the performance of business competitors and best practice both within the group and within the industry in general. A diagrammatic representation of the SMS is illustrated below. 48

49 Measuring Performance Performance is measured against agreed standards to reveal when and where improvement is needed. Active, self-monitoring reveals how effectively the SMS is functioning, this examines both hardware (premises, equipment & substances) and software (people, procedures and systems) including individual behaviour and performance. If controls fail, reactive monitoring discovers why by investigating accidents or incidents which could cause harm or loss. The objectives of active and reactive monitoring are: (a) To determine the immediate causes of substandard performance; and (b) To identify the underlying root / causes and implications for the design and operation of the SMS. Longer term objectives are also monitored. 49

50 Hazard Analysis The effective identification of hazards shall be achieved by using an appropriate selection of management and staff and a review of pertinent accidents/incident records from both internal and external sources. Hazard identification shall be initially undertaken to provide a comprehensive assessment of the risks. Subsequently, hazard identification shall be periodically reviewed. The process shall also be repeated whenever there is a significant change to the organisation, its staff, procedures or equipment. Each departmental manager will carry out suitable and sufficient risk assessments and record any significant findings; these will be held on file within each department and on the OSHENS system. A hazard is something that has the potential to result in damage or injury. The Safety Action Group shall monitor the completion of this task. Risk Assessment The Safety Action Group shall ensure that the line management has considered and assessed all activities. Risk assessment is primarily a subjective, qualitative method of evaluation of the likelihood and severity of damage inherent in the identified hazard. The degree of risk is based on the likelihood that damage or harm will result from the hazard and the severity of the consequences. It is the responsibility of the line managers to carry out risk assessments. It shall be the function of the Safety Action Group to review them. Qualitative and quantitative risk assessments are acceptable at Liverpool John Lennon Airport providing they are suitable and sufficient. 6. Safety Reporting & Investigation (LJLA) has a legal duty to investigate all accidents/incidents. The Incident Investigation policy applies to all parts of our business, all operations/activities within the curtilage of the premise and all locations occupied both by LJLA personnel or Third Party Occupiers. Contractors shall inform the Company of any events that occur on the premises or that involve any employees or assets. Line Managers shall ensure that staff are aware of the internal safety-related investigation procedure. The subject and findings of the investigation should be recorded and disseminated to all staff affected. The findings shall result in positive actions and prevent recurrence of the event and not seek to apportion blame. The intention is to enhance all knowledge of potentially hazardous situations. Safety reporting systems shall be used and records shall be kept of all reports and their status. s procedures for reporting accidents, incidents and Safety Significant Events can be found in the Health & Safety Section on the airport intranet and within the OSHENS Safety Management System. 50

51 7. Emergency Response Planning An Emergency Response Plan (ERP) is established to facilitate management of a hazardous event and mitigate the impact to the normal operation. has developed Emergency Response Procedures and maintain a robust means of co-ordinating these with the main incident co-ordination procedures. The plan assigns responsibilities to specific individuals; provides emergency procedures; controls the notification of outside agencies, nominates channels and centres of communication; provides for 'in-house' emergency response and effective liaison with accident investigators and outside emergency services. In addition, methods for external communication in the event of a major incident are covered in the plan. Staff are adequately trained in the procedures that will be employed in the event of an incident. Plans are exercised regularly, both to familiarise staff and to reveal any problems. Also, routine testing takes place of emergency systems and all testing, training and exercises shall be recorded with action taken if deficiencies are identified during practices. Department References: Emergency Plan (Annex A). 8. Management of Change Effective change management is another important aspect of safety management. There is a risk of hazard whenever change is introduced to an existing system, operational requirement, maintenance process, and/or procedure. Such a risk shall be recognised and any change managed in co-operation with the affected work areas, and for any significant management changes the Safety Action Group (SAG) attendees will meet to carry out a risk/impact assessment. 9. Safety Promotion The company safety culture ethos shall be promoted at all times and at all levels using both top down and bottom up methods. To promote safety, safety related information and awareness campaigns are distributed by way of Safety Instructions and Safety Alerts. 10. Safety Management System Outputs LJLA s Safety Management System Outputs enables the Company to Act by reviewing its Health and Safety Performance by learning from accidents and incidents, ill-health data, errors and relevant experience, including the performance from other 3rd Party Organisations on the Airport Site. 51

52 The SMS Outputs enable for the review and revisit of plans, policy documents and risk assessments to see if they need updating and to take action on lessons learned, including changes to audits and inspection forms. 11. Compliance Monitoring Function The first level of assurance assesses compliance with the regulatory Health and Safety Regulations of EASA and CAA. The second level of assurance consists of documentation audits which are carried out on both internal departments and third party companies to ensure that documentation which is in place is compliant with the requirements of the, (and other associated documentation) and that all relevant staff are trained and competent in these procedures. The third level of assurance is completed through regular monitoring and inspections in airside and landside areas and is carried out predominantly by the Airport Duty Managers and Airfield Safety Officers. 12. Quality Management System for Aeronautical Data Reference AIP Review Group in Part B, Chapter 1. 52

53 CHAPTER 3 - REPORTING PROCEDURES 1. Accident, Serious Incident and Occurrence Definition and Relevant Responsibilities of Persons Involved In accordance with The Air Navigation Order and EASA Regulations, the Liverpool John Lennon Airport Emergency Plan (Annex A of the ) contains arrangements and instructions for alerting the Rescue & Fire Fighting Service, for the notification of other aeronautical sections and for summoning externally based Emergency Services. The Emergency Plan contains the definition of an accident, serious incident and occurrence and the relevant responsibilities of all persons involved. 2. Forms to be used within the event of an Accident / Emergency Illustrations of Forms to be used and who needs to complete them in the event of a Reportable Accident, Aircraft Accident, Serious Incident, Occurrences or Miscellaneous Incident including instructions on how these forms are to be completed and sent to the appropriate person are detailed within the LJLA Emergency Plan. A Flowchart of LJLA s Procedures for Reporting Accidents, Incidents and Safety Significant Events and the direct reporting and Communication/Information Links are shown below: 53

54 Procedures for Reporting Accidents, Incidents and Safety Significant Events 54