Managing Remote Workers Learning Path

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Augusta Barnett
5 years ago
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1 Discover Develop Managing Remote Workers Learning Path Deploy

2 2 Contents Managing Remote Workers Learning Path 3d learning philosophy Learning Path Benefits Learning Path Overview TMA World Faculty Delivery and Integration About TMA World p.3 p.4 P.5-8 p.9 p.10 p.11

3 3 Discover 3d Learning Philosophy We recognize that quality learning is most often the outcome of a well-designed process, not chance. Develop Deploy We have created a simple, but powerful, three-phase process for our Learning Path solutions that we call the 3ds: Discover-Develop-Deploy. All phases of the process are important, but we place emphasis on Deploy. We are not in the business of providing learning for its own sake. The only desired outcome is change in the learner (mindsets, skills, knowledge, behaviours) leading to measurable performance improvement and business results.

Managing Remote Workers Learning Path Benefits 4 The creation of value both within and across enterprises remains largely untapped. Remote and agile working is the new norm.

4 Managing Remote Workers Learning Path Benefits 4 The creation of value both within and across enterprises remains largely untapped. Remote and agile working is the new norm. Maximizing the productive value of individuals working remotely has become a core management capability for borderless organizations. Benefits for the participant By completing the Managing Remote Workers Learning Path, participants will be able to: create the conditions needed for successful communication, trust building and motivation ensure that remote workers are as equally aligned as face-to-face colleagues use technology appropriately to manage and collaborate at a distance create and sustain the motivation and discipline of remote worker participation anticipate and overcome the obstacles to peak performance use clear, effective and transparent processes to facilitate engagement of remote workers understand and capitalise on the different conditions of culture and circumstance monitor and appraise the performance of remote workers Audience The Managing Remote Workers Learning Path is aimed at those who are, or are soon to be, leaders and managers, who need to maximise the engagement and contribution of remote workers.

5 Managing Remote Workers Learning Path Overview Discover Issues forum MRW Overview presentation MRW Knowledge check Develop 4 MRW Workshop Deploy 5 Action plan Job aids Video gym Top tips The Managing Remote Workers learning path can be tailored to your specific requirements.

6 Discover Discover the essential skills Pre-workshop learning consists of: an issues forum that provides participants with an opportunity to discuss key issues affecting them when managing remote

6 6 Discover Discover the essential skills Pre-workshop learning consists of: an issues forum that provides participants with an opportunity to discuss key issues affecting them when managing remote workers. Collaboratively, participants are encouraged to share and discuss issues that impact the performance of their remote workers. an audio-visual presentation that sets out the crucial management activities required to maximise the contribution of remote workers. knowledge checks covering the following core competencies: Recognizing remote workers needs Communicating effectively with remote workers Building trust with remote workers Motivating remote workers Creating processes to facilitate remote worker engagement Maintaining remote worker commitment Developing remote workers

7 Develop Develop your skills Managing Remote Workers Workshop Face-to-Face Virtual Asynchronous Experienced facilitators focus participants attention on a three part performance framework PEP:

7 7 Develop Develop your skills Managing Remote Workers Workshop Face-to-Face Virtual Asynchronous Experienced facilitators focus participants attention on a three part performance framework PEP: People, Expectations, Performance. Using a series of operational scenarios, participants acquire skills and best practices to generate their own action plans to maximize remote worker performance. Workshop roadmap: Remote management challenges People: communicating, building trust, motivating Expectations: structure, information, measures Performance: sensing, enabling, developing

8 Deploy Deploy your skills Learning is sustained post-workshop through continuous access to a range of practical tools and learning resources.

8 8 Deploy Deploy your skills Learning is sustained post-workshop through continuous access to a range of practical tools and learning resources. Top Tips: Recognizing remote workers needs Communicating effectively with remote workers Building trust with remote workers Motivating remote workers Creating processes to facilitate remote worker engagement Maintaining remote worker commitment Developing remote workers Job Aids: Performance dashboard Evaluating the remote worker Structuring a task Technology usage planning Motivation principles Culture and feedback Delegating across distance Video Gym: Seeing through the eyes of the remote worker Energizing remote workers Coordination Making the best use of team talent Delegating across distance

9 Faculty With over 200 consultants, TMA World offers global delivery capability blended with the flexibility and sensitivity to adapt training delivery to meet local needs and expectations. 9 Each year we deliver over 3,000 learning solutions across 50 countries in 14 languages.

10 Learning Path Delivery and Integration 10 Options: to your LMS via AICC from your LMS via single sign-on via our Continuous Learning Platform

We know the skill sets your people need to

talent: across teams, across cultures, across

11 TMA World 11 We help people work more effectively in today s borderless workplace. TMA World understands the challenges of managing change in a global and virtual world. We know the skill sets your people need to make the most of the opportunities. And we have the consultants, learning resources and the technology to develop your talent: across teams, across cultures, across the world. Contact us! enquiries@tmaworld.com

APPRENTICESHIP STANDARD - FOR TEAM LEADER/SUPERVISOR LEVEL 3

APPRENTICESHIP STANDARD - FOR TEAM LEADER/SUPERVISOR LEVEL 3 OVERVIEW For new and aspiring managers who are in their First Line Management role. They will have responsibility for leading teams and delivering