Business Systems Analyst Staffing & Classification Review

Transcription

1 Business Systems Analyst Staffing & Classification Review Presented by Elizabeth White, Division of Staffing Services Bill Davis, Division of Classification & Compensation Business Systems Analyst Presentation July 21,

2 Business Systems Analyst Staffing Services Review Presented By Elizabeth White, Division of Staffing Services Business Systems Analyst Presentation July 21,

3 Merit and Fitness Our mission is to provide our State and local government agency partners innovative, cost-efficient human resources solutions for change and diversity based on fitness, merit and equal opportunity Business Systems Analyst Presentation July 21,

4 Article V, Section 6 of the State Constitution 6. Appointments and promotions in the civil service of the state and all of the civil divisions thereof, including cities and villages, shall be made according to merit and fitness to be ascertained, as far as practicable, by examination which, as far as practicable, shall be competitive.... Business Systems Analyst Presentation July 21,

5 Division of Staffing Services Provides service to 70 NYS agencies in administering the merit system Appointment oversight Maintaining eligible lists Administering lay-offs Provide policy on personnel issues Recruitment Exam planning/development Business Systems Analyst Presentation July 21,

6 Business Systems Analyst Classification Review Presented by Bill Davis, Division of Classification & Compensation Business Systems Analyst Presentation July 21,

7 What is Business Analysis? The set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies and operations of an organization, and to recommend solutions that enable the organization to achieve it s goals. Source: IIBA International Institute of Business Analysis (IIBA) A Guide to the Business Analysis Body of Knowledge v2.0 Business Systems Analyst Presentation July 21,

8 Classification and Compensation Purpose and Function Manage the classification and pay program in partnership with operating agency human resource directors Respond to agency and employee requests for position classification reviews Specialize in classification studies and pay issues that facilitate the recruitment of candidates to the State workforce Business Systems Analyst Presentation July 21,

9 Business Analyst History in the State What year did the State first classify titles to perform business analysis activities? Answer: Examiners of Methods and Procedures title series Other Titles Classified for Business Analyst Functions (1950 s to 1960 s): Electronic Computer Programmer (1957); Administrative Analyst series (1962); Computer Systems Analyst (1962) Business Systems Analyst Presentation July 21,

10 Business Analyst Classification Evolution: 1970 s to the Present Multiple Titles Perform BA Work 1970 s-1980 s: Administrative Analysts; Computer Programmers/Analysts; Project Assistants, Project Coordinators, and Project Directors : Systems Support Program Specialist Parenthetic and Generic Titles 2003-Present: IT Specialists; Business Systems Analyst, Project Managers Business Systems Analyst Presentation July 21,

11 Systems Support Program Specialist Created to transition temporary, Project Assistants, NS, to permanent, allocated titles for Tax and Social Services only All provisional employees had existing State service and worked on major agency information system automation projects dating to the 1980 s Business Systems Analyst Presentation July 21,

12 Systems Support Program Specialist All new positions were classified with a Tax or Social Services parenthetic to allow for agency-specific minimum qualifications. There was no generic title until 2000 Civil Service contemplated classifying the function as generic Systems Analyst or Business Systems Analyst Business Systems Analyst Presentation July 21,

13 Systems Support Program Specialist We classified generic Systems Support Program Specialists in 2000 at OSC via title structure change of multiple payroll titles The Insurance parenthetic was classified in 2001 to transition Insurance Examiners performing office automation, systems analysis, and systems support functions Business Systems Analyst Presentation July 21,

14 Business Systems Analyst 1-4 Created July 2003 via Title Structure Change of Systems Support Program Specialists and parenthetic titles New parenthetic titles classified at Environmental Conservation (2005); Mental Health (2006); Tax (2008); Health (2008); and Workers Compensation Board (2010) Business Systems Analyst Presentation July 21,

15 Why Classify Parenthetic Titles? Parenthetic titles represent specialized functions within a broader base title classification Parenthetic titles (Tax and Social Services) were originally classified to recruit internal State employees from a variety of titles working on major agency IT automation projects Business Systems Analyst Presentation July 21,

16 Why Classify Parenthetic Titles? Current parenthetic titles exist at Insurance, Tax, Environmental Conservation, Mental Health, Health, and the Workers Compensation Board Agencies must justify the reasons why a specialized parenthetic title is necessary to meet its operational needs Business Systems Analyst Presentation July 21,

17 Why Classify Parenthetic Titles? C&C wishes to partner with agencies with parenthetic titles to align the core minimum qualifications with the generic BSA titles at Grade 18 and 23 External research and meetings with business analysis experts revealed that employers prefer new hires to have industry specific business analysis experience Business Systems Analyst Presentation July 21,

18 How Do Parenthetic Titles Impact the Agency/Employees? Promotion, open competitive, and provisional candidates would need to meet the minimum qualifications established for the parenthetic title Existing State employees may be eligible to transfer to Business Systems Analyst positions pursuant to Section 52.6 of the Civil Service Law Business Systems Analyst Presentation July 21,

19 Classification Standard Development Agencies, C&C, or C&C organized work groups develop a draft standard A tentative Classification Standard is released for comment Comments are reviewed and final changes are based upon documented reasons, or evidence that previously classified positions perform the proposed duties Business Systems Analyst Presentation July 21,

20 Classification Standard Development C&C may hold a classification standard review meeting Class Standards cannot and do not include all possible duties that employees may perform in a title series The minimum qualifications reflect those that existed at the time the standard was written; Staffing Services approves examination minimum qualifications Business Systems Analyst Presentation July 21,

21 Summary of Recent Activity to Evaluate Business Analysis Functions Updated classification standard, and created a classification questionnaire Reviewed and approved updated open competitive minimum qualifications (2009) Classified new positions, titles, and responded to agency inquiries about BSA s Approved updated minimum qualifications for the WCB parenthetic to align with core title Business Systems Analyst Presentation July 21,

22 BSA 1-4 Classification Today Title Number of Agencies Filled Vacant Total BSA 1, G BSA 2, G BSA 3, G BSA 4, G Business Systems Analyst Presentation July 21,

23 BSA 1-4 Parenthetic Classification Today Title (Parenthetic) Number of Agencies Filled Vacant Total BSA 1, G BSA 2, G BSA 3, G BSA 4, G Business Systems Analyst Presentation July 21,

24 Business Systems Analyst Classification Characteristics Classified to support enterprise IT automation projects Assigned to BA Centers of Excellence, dedicated BSA organizations, or IT Grade 18 (staff); Grade 23 (1 st supervisory); Grade 25 (2 nd supervisory); Grade 27 (manager/director) Business Systems Analyst Presentation July 21,

25 Business Systems Analyst Staffing Services Review Presented By Elizabeth White, Division of Staffing Services Business Systems Analyst Presentation July 21,

26 Examination History Examinations held on June 13, 2009 Open competitive exams were held for BSA 1 and BSA 2 Promotion exams held for BSA 1 and 2 (including titles with parenthetics) Promotion exams held for generic BSA 3 and 4 Lists established September 24, 2009 Business Systems Analyst Presentation July 21,

27 Examination Information Sign up for our automated notification Business Systems Analyst Classification Standard: speccode= f Business Systems Analyst Presentation July 21,

28 Minimum Qualifications Minimum qualifications(mq) are established at the time the position is classified and are subject to change When changing MQ s, Staffing Services works directly with the Human Resource Offices to update and change the MQ s as necessary (see link for past BSA exams) Business Systems Analyst Presentation July 21,

29 Promotion Examinations Civil Service Law 52.1 Vacancies will be filled by promotion from among persons holding competitive class positions in a lower grade in the department in which the vacancy exists Business Systems Analyst Presentation July 21,

30 Promotion Examinations Civil Service Law 52.4 The Civil Service Department may establish interdepartmental promotion lists which shall not be certified to a department until after the promotion eligible list for that department has been exhausted Business Systems Analyst Presentation July 21,

31 Voluntary Transfers Voluntary Transfer is movement of a permanent competitive class employee, without further examination Types of Transfers CSL 52.6 transfer of a permanent employee in titles designated as administrative CSL 70.1 Transfer of a permanent employee is permitted between similar positions Business Systems Analyst Presentation July 21,

32 Career Mobility Services Offered Title Information including past examinations, career ladder, and minimum qualifications Information on movement within State service Information on resume writing and interviewing Business Systems Analyst Presentation July 21,

33 Career Mobility Career Mobility Office website Contact Information (518) ny. gov Business Systems Analyst Presentation July 21,

34 Business Systems Analyst Classification Review Presented by Bill Davis, Division of Classification & Compensation Business Systems Analyst Presentation July 21,

35 Business Systems Analyst Classification Requirements and Tips Documentation Requirements Agency Justification Letter Duties Description Minimum Qualifications (if parenthetic requested) Organizational Chart Completed Business Systems Analyst Questionnaire Business Systems Analyst Presentation July 21,

36 Business Systems Analyst Classification Requirements and Tips Classification Package Preparation Tips Prepare business analysis program and staffing descriptions Discuss staffing plans with agency management and human resources to confirm agency commitment to business analysis Evaluate the preponderance of duties Confirm fiscal authorization to fill the positions Business Systems Analyst Presentation July 21,

37 Not Classification Factors to Consider Comparisons to improperly classified positions Employee passed an examination for a higher graded position or exceeds the minimum qualifications Employee is highly productive, works hard, produces a high volume of work, and is efficient Business Systems Analyst Presentation July 21,

38 Where is the Profession Heading? The future is in your control Key Contacts and Resources: Agency Human Resources Office Civil Service Contacts: Division of Staffing Services (New titles and exams); Classification and Compensation (New titles and classification packages) Civil Service Resources: Position Classification Manual; CC-3 Position Description Form; Business Systems Analyst Questionnaire Business Systems Analyst Presentation July 21,

39 Business Analysis Development Division of the Budget Agency Executive Management Business Analysis Development Civil Service Agency Program Managers Agency HR Office Business Systems Analyst Presentation July 21,

40 Do Titles Matter? IIBA No New York State Civil Service Yes Business Systems Analyst Presentation July 21,

41 Contact Information Bill Davis Division of Classification and Compensation (direct line) Elizabeth White Division of Staffing Services (direct line) Business Systems Analyst Presentation July 21,

42 Business Analysis (BA) Panel Discussion Barbara Ash (OSC, BA) Kelly Smith-Lawless (DMV, BA) Larry Moats (DCS, BA) Karen McCarroll (OSC, Human Resources) Pat Joos (DMV, Human Resources) Elizabeth White (DCS, Staffing Services) Bill Davis (DCS, Classification) Business Systems Analyst Presentation July 21,