OUTPERFORM 2018 AGENDA OVERVIEW MAY 15-17, 2018 HOUSTON, TX

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1 OUTPERFORM 2018 AGENDA OVERVIEW MAY 15-17, 2018 HOUSTON, TX

2 Tuesday, May 15 th PRE-CONFERENCE FOUNDATION WORKSHOPS Advance Registration Required AIRLINE WORKSHOPS 10:00 AM 12:00 PM PROS Revenue Management Workshop: The Science Behind the Solutions Justin Jander, Manager of Product Management for RM, PROS 12:00 PM 12:30 PM LUNCH 12:30 PM 2:30 PM PROS Real-Time Dynamic Pricing Workshop: Best Practices in Availability and Channel Control Carlos Parra, Senior Product Manager for RTDP, PROS 2:30 PM 3:00 PM BREAK 3:00 PM 5:30 PM Group Sales Optimizer Workshop: Driving Growth in Group Sales Asmita Aggarwal, Senior Product Manager; Brenden Young, Product Manager; Chris Nasipak, Product Manager, PROS WELCOME RECEPTION 6:00 PM 9:00 PM Welcome Reception Join us for a welcome reception on the rooftop of the Marriott Marquis, home to the largest rooftop pool in Texas. Enjoy cocktails and refreshments as you network with your peers, industry experts and the PROS team. 2 AGENDA OVERVIEW TRAVEL OUTPERFORM 2018 HOUSTON

3 Wednesday, May 16 th CONFERENCE DAY 1 MAIN STAGE KEYNOTES 7:00 AM 8:00 AM BREAKFAST 8:00 AM 9:05 AM 9:05 AM 10:20 AM Win the Digital Revolution Andres Reiner, President and CEO, PROS A Conversation with Jim Collins Jim Collins, author and management educator, The Good to Great Project, LLC 10:20 AM 10:45 AM NETWORKING BREAK 10:45 AM 11:20 PM 11:20 AM 11:55 AM 11:55 AM 12:30 PM Airline Transformation in the Modern Commerce Era Amit Khandelwal, Divisional Vice President, Revenue Optimization, Emirates Airline The Digital Transformation of an Iconic American Company Mike Macrie, Senior Vice President and Chief Information Officer, Land O Lakes, Inc. Greyhound Transformation: The Old Dog Has Learned New Tricks Andrew Kaplinsky, Chief Commercial Officer, Greyhound Lines, Inc. 12:30 PM 1:30 PM LUNCH 12:30 PM 2:00 PM Investor Luncheon and Fireside Chat with PROS Leadership Moderator: Shannon Tatz, Senior Director, Investor Relations, PROS PROS Panelists: Andres Reiner, James Denena, Mike Jahoda, and Tom Dziersk POWERING MODERN COMMERCE AIRLINES 1:30 PM 2:30 PM 2:30 PM 2:55 PM Travel Keynote: Passenger Airline Systems: Architecting for the Future Richard Clarke, CEO, T2RL Digital Transformation of Group Business: The Lufthansa Story Dr. Stefan Trilling, Director, Implementation Management for Group Business, Lufthansa 2:55 PM 3:20 PM NETWORKING BREAK 3:20 PM 3:45 PM 3:45 PM 4:35 PM 4:35 PM 5:00 PM 5:00 PM 5:30 PM From Seat Optimization to Offer Management Dieter Westermann, Vice President, Revenue Management, Etihad Airline Transformation Through ecommerce & Distribution Moderator: Surain Adyanthaya, Principal, Product Strategy, PROS Panelists: Aaron Hynes, Managing Partner, Hynes & Khater, LLC; Edgar Gomes, Senior Vice President, RM Distribution and Systems, Aeromexico; Elton D Souza, Chief Revenue Officer, TAP Portugal; Tomi Maaniemi, Vice President, Account Management, Travelaer The Digital Customer Platform Andy Kidd, Industry Principal, Travel, SAP Hybris S7: Leading the Future of RM Alexey Dokuchaev, Head of Research and Development, Revenue Management and Pricing, S7 Airlines Challenges Toward Industry Best Practices: JAL Case Study Masanori Miyajima, Deputy Vice President, Revenue and Profit, Japan Airlines EVENING GALA 6:00 PM 10:00 PM Join us for dinner, cocktails and an evening of laughter with world-class entertainment and a surprise guest. 3 AGENDA OVERVIEW TRAVEL OUTPERFORM 2018 HOUSTON

4 Thursday, May 17 th CONFERENCE DAY 2 MAIN STAGE KEYNOTES 7:00 AM 8:00 AM BREAKFAST 8:00 AM 8:50 AM 8:50 AM 9:40 AM Empowering Sales and Marketing in the Digital Age R Ray Wang, Founder and CEO, Constellation Research The Mindset to Lead Through Digital Transformation Toni Townes-Whitley, Corporate Vice President, Industry, Microsoft Corp 9:40 AM 10:00 AM NETWORKING BREAK & TRANSITION TO TRACKS POWERING MODERN COMMERCE AIRLINES 10:00 AM 10:45 AM 10:45 AM 12:00 PM Opportunities for Revenue Management in a Post-NDC World Karl Isler, Managing Partner, Karl Isler Consulting GmbH How Airlines are Moving Toward Becoming True Retailers Yanik Hoyles, Director, New Distribution Capability Program, IATA LUNCH 12:00 PM 1:00 PM 1:00 PM 1:50 PM 1:50 PM 2:40 PM What do a Robot with a Broken Leg, Tesla Cars, and One-to-One Communication with Your Customers Have in Common? Tomasz Wnuk, Business Development Director, Middle East & Africa, RTB House The Path to Offer Optimization: From Concept to Reality Linda Havens, Director of Product Management, Shopping & Merchandising, PROS; PROS Product Management Team Lead the Pack with PROS Solutions Justin Jander, Manager of Product Management; Carlos Parra, Senior Product Manager; Asmita Aggarwal, Senior Product Manager, PROS 2:40 PM 3:10 PM NETWORKING BREAK 3:10 PM 3:35 PM 3:35 PM 4:00 PM 4:00 PM 4:30 PM How Acting Like an OTA Can Increase Airline Conversion Rates Mike Slone, Chief Experience Officer, Travelaer Use AI to Drive Commercial Excellence Glenn Hollister, Principal, Travel & Transportation Practice Lead, ZS In Closing: Powering Airline Modern Commerce Moderator: Aditi Mehta, Senior Product Marketing Manager, PROS PROS Panelists: Surain Adyanthaya, Principal, Product Strategy; John Billings, Senior Vice President, Travel; Michael Brownfield, Vice President, Customer Success 4 AGENDA OVERVIEW TRAVEL OUTPERFORM 2018 HOUSTON

5 INNOVATION CENTER Visit our Innovation Center to see how the future works and interact with PROS partners and experts. Learn about our latest solutions, including Opportunity Detection, Guidance, RM Advantage and RTDP Ultimate. 5 AGENDA OVERVIEW TRAVEL OUTPERFORM 2018 HOUSTON

6 OUR SPONSORS DIAMOND LEVEL SPONSOR PLATINUM LEVEL SPONSOR GOLD LEVEL SPONSOR SILVER LEVEL SPONSOR BRONZE LEVEL SPONSOR 6 AGENDA OVERVIEW OUTPERFORM 2018 HOUSTON

7 LEARN MORE For questions or more info on Outperform, please contact or reach out to your sales rep. For the latest Outperform details and to register, visit pros.com/outperform/travel