ABOUT THIS BOOK INTRODUCTION CHAPTER 1: WHY GET A STATE JOB?...

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1 TABLE OF CONTENTS ABOUT THIS BOOK INTRODUCTION CHAPTER 1: WHY GET A STATE JOB? THE STATE IS ALWAYS HIRING THERE S A STATE JOB FOR EVERYONE JOB SECURITY NO AGE DISCRIMINATION DIVERSE WORKFORCE DISCRIMINATION-FREE ENVIRONMENT THE DIGNITY CLAUSE EQUAL PAY NO COLLEGE REQUIRED UPWARD MOBILITY EDUCATION AND PROFESSIONAL MEMBERSHIPS MANY CAREERS ONE EMPLOYER UNION PROTECTION JOB SATISFACTION CASE STUDY: MARY S STORY ONE EMPLOYER, FOR LIFE CHAPTER 2: SALARY SALARY AND PAY ANNUAL RAISES PENSION RETIRE A MILLIONAIRE (K) AND 457 RETIREMENT PLANS MEDICAL AND DEPENDENT REIMBURSEMENT ACCOUNTS PUBLIC SERVICE LOAN FORGIVENESS TRAVEL REIMBURSEMENT DIFFERENTIAL PAY CASE STUDY: JEFF S STORY DOWNSIZED, FINDS SECOND CAREER IN STATE SERVICE 37 CHAPTER 3: BENEFITS HEALTH INSURANCE VISION INSURANCE DENTAL INSURANCE... 38

2 LONG TERM CARE INSURANCE LONG TERM DISABILITY INSURANCE LIFE INSURANCE GROUP LEGAL SERVICES INSURANCE EMPLOYEE ASSISTANCE PROGRAM WELLNESS PROGRAM BORROW A BICYCLE CASE STUDY: RICK S STORY 23 INTERVIEWS TO A STATE JOB CHAPTER 4: WORK SCHEDULE HOUR WORK WEEK FLEXIBLE HOURS TELECOMMUTING CASE STUDY: PENNY S STORY AWOL, BUT STILL EMPLOYED CHAPTER 5: TIME OFF VACATION SICK LEAVE HOLIDAYS VOLUNTARY TIME OFF FAMILY ACTIVITY AND CRISIS LEAVE SABBATICAL LEAVE MENTORING LEAVE BLOOD DONATION AND ORGAN DONATION LEAVE CATASTROPHIC LEAVE MILITARY LEAVE FMLA PARENTAL LEAVE JURY DUTY TIME OFF TO VOTE CASE STUDY: ANNETTE S STORY GETS FIRST STATE JOB AT AGE CHAPTER 6: STATE DISCOUNTS COMMUTE PROGRAM PRE-TAX PARKING STATE EMPLOYEE DISCOUNTS CELL PHONE DISCOUNTS CASE STUDY: CARA S STORY FROM STUDENT ASSISTANT TO OFFICE TECHNICIAN... 60

3 CHAPTER 7: THE CIVIL SERVICE PROCESS WHAT IS CIVIL SERVICE? STEPS TO A STATE JOB SAMPLE TIMELINE TO GET A STATE JOB WHY IS IT SO HARD TO GET A STATE JOB? AM I A GOOD FIT FOR STATE EMPLOYMENT? CASE STUDY: LILLIAN S STORY GETTING HER FIRST STATE JOB OUT OF COLLEGE CHAPTER 8: CALIFORNIA STATE AGENCIES HOW MANY STATE AGENCIES ARE THERE? WHAT KIND OF AGENCY DO YOU WANT TO WORK FOR? SMALL AGENCIES BIG AGENCIES CASE STUDY: SHERRI S STORY MICROMANAGING IN A SMALL AGENCY CHAPTER 9: IMPROVING YOUR ODDS GET A STATE JOB IN 1 YEAR OR LESS HOW TO APPLY FOR JOBS QUICKLY AND EASILY ORGANIZE YOUR WAY TO A STATE JOB TIPS TO MAXIMIZE YOUR ODDS BACKDOOR OPTIONS TO STATE EMPLOYMENT THE LEAP PROGRAM THE MOST IMPORTANT TIP OF ALL CASE STUDY: DUSTIN S STORY SUCCESS THROUGH THE LEAP PROGRAM CHAPTER 10: THE EXAM WHAT IS THE PURPOSE OF EXAMS? THE EXAM PROCESS HOW TO SEARCH FOR AN EXAM HOW LONG WILL AN EXAM STAY OPEN? TYPES OF EXAMS HOW TO READ AN EXAM BULLETIN HOW WILL I KNOW WHAT KIND OF EXAM IS BEING GIVEN? AM I QUALIFIED TO TAKE THE EXAM? WHAT IF YOU ARE TOLD YOU ARE NOT QUALIFIED? HOW DO I APPLY TO TAKE THE EXAM? TIPS FOR APPLYING FOR AN EXAM IF YOU NEED DISABILITY ACCOMMODATIONS HOW TO TAKE AN INTERNET EXAM

4 HOW TO TAKE A QUALIFICATIONS APPRAISAL EXAM WHAT HAPPENS AFTER YOU TAKE AN EXAM WHY YOU SHOULD TAKE NON-INTERNET EXAMS HOW TO CHALLENGE YOUR EXAM SCORE CASE STUDY: MARY BETH S STORY SUCCESSFULLY CHALLENGING EXAM RESULTS110 CHAPTER 11: THE LIST HOW IS AN EXAM LIST CREATED? HOW WILL I GET MY EXAM SCORE? HOW LONG IS AN EXAM LIST GOOD FOR? WHAT IF I DIDN T GET A GOOD RANKING? HOW DO I FIND OUT HOW MANY OTHER PEOPLE ARE ON THE LIST? I M IN RANK 1. NOW WHAT? I GOT AN EMPLOYMENT INQUIRY LETTER. NOW WHAT? CASE STUDY: AUTHOR S STORY TOOK STATE EXAMS, BUT NO GUIDANCE CHAPTER 12: THE APPLICATION HOW TO SEARCH FOR A VACANT POSITION HOW TO APPLY FOR A VACANT POSITION PRESENTING YOURSELF AS THE RISK FREE CANDIDATE TIPS FOR FILLING OUT THE STD IF YOU WERE FIRED FROM YOUR LAST JOB COVER LETTERS AND RESUMES THE APPLICATION PACKAGE SUBMITTING YOUR APPLICATION DON T SUBMIT YOUR APPLICATION ONLINE CASE STUDY: ANH S STORY ONE APPLICATION, DOZENS OF OFFERS CHAPTER 13: THE INTERVIEW INTERVIEW ACCEPTANCE CHECKLIST REQUESTING A DUTY STATEMENT RESEARCH THE AGENCY CLEAN UP YOUR DIGITAL IMAGE WHAT TO DO 24 HOURS BEFORE THE INTERVIEW WHAT TO EXPECT DURING YOUR INTERVIEW WHAT TO SAY DURING YOUR INTERVIEW WHAT IS THE INTERVIEW PANEL LOOKING FOR? THE QUESTION YOU SHOULD ASK AT THE END WHY YOU NEED TO SEND THANK YOU NOTES

5 IF YOU ARE IN THE TOP 3 CANDIDATES WHAT HAPPENS DURING A REFERENCE CHECK IF YOU WEREN T IN THE TOP 3 CANDIDATES CASE STUDY: AUTHOR S STORY INTERVIEWED 3 TIMES FOR THE SAME POSITION CHAPTER 14: ACCEPTING THE JOB IF YOU NEED TIME BEFORE ACCEPTING THE OFFER WHAT IF IT ISN T A GOOD FIT? NEGOTIATING YOUR START DATE, OR TIME OFF NEGOTIATING YOUR WORK HOURS NEGOTIATING YOUR SALARY (HIRING ABOVE MINIMUM) CAN YOU GET MORE MONEY? WHEN DO HEALTH BENEFITS START? ENROLLMENT PAPERWORK CASE STUDY: AUTHOR S STORY HELPING A RELATIVE NEGOTIATE SALARY CHAPTER 15: PASSING PROBATION WHAT IS PROBATION? HOW TO PROTECT YOURSELF FROM DAY IF YOU RE NOT PARANOID, YOU RE NOT PAYING ATTENTION BE ON YOUR BEST BEHAVIOR FOR THE FIRST 6 MONTHS (OR YEAR) DEALING WITH CULTURE SHOCK IF YOU THINK YOU RE GOING TO FAIL YOUR PROBATION FILING A GRIEVANCE WORKING OUT OF CLASS WEINGARTEN RIGHTS YOUR PERSONNEL FILE HOW TO GET PROMOTED CASE STUDY: QUEEN S STORY FAILING PROBATION FAQ APPENDIX CHECKLIST: STD 678 EDUCATION AND EMPLOYMENT CHECKLIST: INTERVIEW INQUIRY CHECKLIST: AGENCY RESEARCH CHECKLIST: INTERVIEW PREPARATION SAMPLE INTERVIEW QUESTIONS

6 SAMPLE QUESTIONS FOR YOU TO ASK THE INTERVIEW PANEL PRINCIPLES OF GOOD CUSTOMER SERVICE CALIFORNIA STATE JOBS THAT DON T REQUIRE A COLLEGE DEGREE CALIFORNIA STATE JOBS LISTED BY COLLEGE DEGREE ABOUT THE AUTHOR AUTHOR S NOTE

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