AMCOM EXPRESS BUSINESS AND ANALYTICAL STATEMENT OF WORK TABLE OF CONTENTS

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Kristopher McDowell
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1 AMCOM EXPRESS BUSINESS AND ANALYTICAL STATEMENT OF WORK TABLE OF CONTENTS 1.0 INTRODUCTION 2.0 SCOPE 3.0 BUSINESS AND ANALYTICAL FUNCTIONAL SPECIALTY AREAS 3.1. BA1 STRATEGIC PLANNING 3.2. BA2 COMMUNICATION SUPPORT 3.3. BA3 CONFERENCE SUPPORT 3.4. BA4 BUSINESS MANAGEMENT SUPPORT 3.5. BA5 PROCESS IMPROVEMENT SUPPORT 3.6. BA6 FINANCIAL MANAGEMENT SUPPORT 3.7. BA7 PROPERTY MANAGEMENT SUPPORT 3.8 BA8 HUMAN CAPITAL MANAGEMENT 3.9 BA9 ORGANIZATIONAL DEVELOPMENT SUPPORT 3.10 BA10 ADMINISTRATIVE SUPPORT 4.0 DATA REQUIREMENTS 4.1 ACCOUNTING FOR CONTRACTOR SUPPORT 5.0 SECURITY REQUIREMENTS 6.0 SUBCONTRACT MANAGEMENT Page 1 of 10

2 1. 0. INTRODUCTION The purpose of this Statement of Work (SOW) is to set forth the business and analytical support requirements for the U.S. Army Aviation and Missile Command (AMCOM) and its customers hereinafter referred to as the Army. A current list of categories and representative examples of Army missions is included in Attachment SCOPE The contractor shall provide all supervision, labor, incidental materials, and other services necessary to perform business and/or analytical related support, advice, data collection, assessments, facilitation and training services. Services may include support of strategic planning, communication, conferences, business management, process improvement, financial management, property management, human capital management, and organizational development initiatives. The contractor shall provide input, advice, and recommendations to special teams formed to provide expeditious resolution of business and analytical problems. The contractor may be required to perform services at its own facility (offsite) or at a duty station at any U.S. Government facility or other designated facilities (on-site) within the Continental US (CONUS) or outside the Continental US (OCONUS), as specified by individual task orders. The contractor shall have the capability to provide business and analytical support required by this SOW in the event of a deployment, whether contingency or for training purposes. In providing the support required by this SOW, the contractor shall be required to abide by the rules of engagement, policies and procedures established for the particular operation supported. 3.0 BUSINESS AND ANALYTICAL FUNCTIONAL SPECIALTY AREAS 3.1 BA1 STRATEGIC PLANNING The contractor shall provide expert advice, conduct and document broad based analyses, facilitation, and assessment of Army initiatives to support strategic organizational planning and development. Representative tasks include: Page 2 of 10

3 a. Development of draft Strategic Business Plans/Business Processes and recommendations for execution. b. Recommendations in the development of organizational vision, mission, goals, objectives, and strategies. c. Research and analyze strategic issues/initiatives and assess impacts. d. Development of recommended metrics and strategies for implementing the strategic plan. e. Organizational assessments and change management. f. Reengineering processes. g. Data collection, analysis, and input. h. Milestone planning recommendations and analysis. i. Benchmarking (government and/or industry). j. Development of recommended feedback mechanisms and assessment of feedback results. k. Development and maintenance of related databases and websites. 3.2 BA2 COMMUNICATION SUPPORT The contractor shall perform, conduct research efforts, and provide recommendations in the following representative Communications Support activities: a. Development of draft communication plans and processes. b. Development of recommended communications, speeches, briefings, presentations and communications media. c. Research and analyze recommended audiences for communication initiatives. d. Internal coordination of communications, plans, and processes. e. Data collection, analysis and input. f. Development of recommended communication materials such as electronic presentations, integrated video/dvd presentations, web pages, and pamphlets. g. Development of recommended communication feedback mechanisms and assessment of feedback results. 3.3 BA3 CONFERENCE SUPPORT The contractor shall provide planning, preparation and input for conferences, briefings, meetings, working groups and teams. Support shall include conference facilitation, creation and delivery of graphics, briefing material, tracking of action items and associated documentation. The contractor shall support demonstrations and displays to include planning, set-up, monitoring and disassembly of demonstration/display material. Page 3 of 10

4 3.4 BA4 BUSINESS MANAGEMENT SUPPORT The contractor shall provide analyses, facilitation, expert advice and assessment relating to business management initiatives. Representative tasks include: a. Development of Business Management initiatives and recommendations for execution. b. Research and analyze Business Management initiatives and assess impacts. c. Development of recommended metrics and strategies for implementing the Business Management initiatives. d. Data collection, analysis, and input. e. Milestone planning recommendations and analysis. f. Contributions to Integrated Product Teams. g. Teaming facilitation. h. Development of recommended feedback mechanisms and assessment of feedback results. i. Development and maintenance of related databases and websites. 3.5 BA5 PROCESS IMPROVEMENT SUPPORT The contractor shall provide analyses, facilitation, expert advice and assessment relating to process improvements. Representative tasks include: a. Development of process improvements/reengineering and recommendations for execution. b. Recommendations in the development of process improvement/reengineering objectives and strategies c. Research and analyze process improvement/reengineering issues/initiatives and assess impacts d. Development of recommended metrics and strategies for implementing process improvements/reengineering. e. Data collection, analysis, and input. f. Milestone planning recommendations and analysis. j. Benchmarking (government and/or industry). k. Contributions to Integrated Product Teams. g. Teaming facilitation. h. Development of recommended feedback mechanisms and assessment of feedback results. i. Development and maintenance of related databases and websites. Page 4 of 10

5 3.6 BA6 FINANCIAL MANAGEMENT SUPPORT The contractor shall provide analyses, assessments, and recommendations relating to financial management activities. Representative tasks include: a. Independent Cost Analyses. b. Recommendations for Budget formulation Preparation and execution. c. Financial Auditing. d. Provide input, advice, and recommendations to Integrated Product Teams (IPT). e. Affordability analysis and planning recommendations. f. Development and maintenance of related databases and websites. g. Recommendations for manpower (civilian / military) management organization and mission. h. Managerial accounting services. i. Obligation management services. j. Data retrieval, input and analyses from financial systems and internal databases. 3.7 BA7 PROPERTY MANAGEMENT SUPPORT The contractor shall provide assessments and recommendations relating to property management activities. Representative tasks include: a. Recommended inventory control and accountability processes. b. Location assessment and documentation input of property and equipment. c. Automated property control database establishment and updates. d. Input for hand receipt documentation. e. Inventory data collection and analysis. f. Tracking and updating of maintenance and calibration databases for automated data processing, audio-visual and test equipment. g. Incidental to supporting the overall property management function, the contractor shall be required to occasionally utilize government furnished vehicles/equipment such as, but not limited to, forklift, pallet jack, moving dollies, non-tactical vehicles (i.e., non-cdl automobiles, trucks, box trucks). The contractor shall be responsible for ensuring all individuals authorized to use such vehicles/equipment have the necessary certifications and approvals. The government will require proof Page 5 of 10

6 of such credentials prior to granting approval for use of government furnished equipment. 3.8 BA8 HUMAN CAPITAL MANAGEMENT The contractor shall provide recommendations and expert advice relating to human capital management initiatives and conduct and document analyses to support strategic workforce planning and implementation. Representative tasks include: a. Development of draft strategic workforce plans and implementation recommendations. b. Workforce planning and analysis. c. Development of recommended human capital management initiatives and execution advice. d. Research and analysis of human capital management and workforce planning initiatives and assessment of impacts. e. Development of recommended metrics and strategies for implementing human capital management and workforce planning initiatives. f. Data collection, analysis, and input. g. Milestone planning recommendations and analysis support. h. Contributions to Integrated Product Teams and teaming facilitation. i. Benchmarking (government and/or industry). j. Development of recommended feedback mechanisms and assessment of feedback results. k. Development and maintenance of human capital management related databases, draft documents, spreadsheets, charts, graphs, websites, and collaboration centers l. Development of recommended job descriptions. 3.9 BA9 ORGANIZATIONAL DEVELOPMENT SUPPORT The contractor shall provide organizational development support services to include professional human capital development services and customer and operational support in support of workforce development. Representative tasks include: a. Provide input, recommendations, facilitation and instructional services relating to planning and execution of workforce development initiatives. b. Provide training in support of a wide variety of mission essential tasks, to include continuous productivity improvement, team building, communication skills, focus groups, inter-group Page 6 of 10

7 development, customer service, automation skills, leadership development, and similar training issues. c. Evaluation, review, development, and delivery of curricula, lesson plans, courses, courseware and training aids. d. Survey preparation and feedback data collection and analysis. e. Management consulting and facilitation. f. Development of strategic organizational development plans and execution advice. g. Recommendations and input for organizational development planning, analysis and graphics. h. Research, analyses and recommendations of organizational development initiatives. i. Development and maintenance of websites and training databases. j. Contributions to satellite and web-based training BA10 ADMINISTRATIVE SUPPORT BA 10.1 The contractor shall provide Executive Administrative Assistant support directly to senior personnel. Support duties for the executive administrative support may include, but is not limited to: Independently initiating, planning, and coordinating the day-to-day development and implementation of various administrative and operational support-related processes, ensuring suspense dates are met, and personnel are kept abreast of administrative policies that affect them. The contractor shall provide administrative assistance and guidance relating to correspondence, training, travel, timekeeping, and other administrative functions. Functions may include; maintaining training records; preparing travel orders and vouchers; maintaining calendars; supporting completion of actions to meet internal and external suspense; and assisting in other administrative activities as needed. BA 10.2 The contractor shall provide Administrative Assistant support for Government offices. Duties may include, but are not limited to: resolution of routine matters and problems associated with the administrative and clerical work of the office; screen and respond to routine telephone calls/requests; refer calls, visitors and incoming correspondence to the appropriate person. The contractor may be required to prepare, review, edit and/or maintain documents and correspondence, assist in coordinating meetings and conferences, and assist in other administrative activities as needed. BA 10.3 The contractor shall provide Acquisition Clerk support. Duties may include: provide administrative assistant support, perform clerical and administrative support related to contractual requirements in support of the contracting mission; assist contract specialist by performing a variety of Page 7 of 10

8 standardized tasks relating to acquisition; compile and record information relating to contracts; compose correspondence on administrative support or clerical functions of the office as required; maintain classified and/or unclassified files in accordance with governing regulatory procedures; insure suspense dates are met; maintain office files; prepare reports, spreadsheets and charts and have knowledge of proper document destruction. The Acquisition Clerk will perform other administrative tasks and task relating to contracting. 4.0 DATA REQUIREMENTS The contractor shall prepare and deliver the following data as specified in individual task orders: Data Item No. Title DI-MGMT DI-MISC DI-MGMT DI-ADMN DI-MGMT DI-ADMN DI-MGMT DI-FNCL DI-ADMN DI-MGMT DI-MGMT DI-MGMT DI-ADMN DI-ADMN Status Report Technical Report-Study/Services Contractor s Progress, Status and Management Report Presentation Material Technical and Management Work Plan Report, Record of Meeting/Minutes Management Plan Funds and Man-hours Expenditure Report Progress Report (Studies) Contract Work Breakdown Structure Contract Funds Status Report (CFSR) Program Progress Report Conference Agenda Conference Minutes Page 8 of 10

9 DI-MISC DI-AVCS DI-SESS DI-PSSS DI-MGMT DI-MISC DI-MGMT Scientific and Technical Reports Computer Software Product End Items Training Program Structure Document Course Conduct Information Package Integrated Program Management Report (IPMR) Technical Report-Study Services (Performance Review Record) Status of Government Furnished Equipment (GFE) Report 4.1 ACCOUNTING FOR CONTRACTOR SUPPORT: The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under any task orders performed under this BPA via a secure data collection site. The contractor shall be required to completely fill in all required data fields using the following web address: Further instructions to be provided at the task order level. 5.0 SECURITY REQUIREMENTS The contractor shall, in the performance of individual task orders or technical directions (TDs), be required to provide security certified personnel and facilities. The contractor, team members and subcontractors shall provide functional support services to the Security level specified in the DD Form 254 of individual task orders. Guidance above and beyond the DD Form 254 of individual task orders will be provided on a case-by-case basis. 5.1 The contractor shall provide security at a level necessary to meet the requirements of the task required. The contractor's work shall not be above a classification of Secret. Co-located/embedded contractor personnel will be required to take the following training annually: Security Refresher, Combating Trafficking in Persons, Cyber Awareness Challenge, Operation Security (OPSEC), Personal Identification Information (PII), Sexual Harassment Assault Response Program (SHARP), and Threat Awareness and Reporting Program (TARP). Page 9 of 10

10 5.2 The contractor shall safe guard all Government property provided for contractor use. At the close of each work period, Government facilities, property and materials shall be secured. 5.3 The contractor shall not use foreign national employees to perform the efforts of any task orders performed under this BPA. 6.0 SUBCONTRACT MANAGEMENT The contractor shall manage any subcontracts necessary to integrate work performed on individual task orders. The contractor shall manage and account for subcontractor performance of these requirements. The contractor shall manage work distribution to ensure there are no organizational conflicts of interest. The contractor shall support small business opportunities throughout the period of performance. The contractor shall make effort in identifying opportunities for small business subcontractors including all socio-economic small business categories. Page 10 of 10

EXPRESS PROGRAMMATIC STATEMENT OF WORK TABLE OF CONTENTS

EXPRESS PROGRAMMATIC STATEMENT OF WORK TABLE OF CONTENTS 1.0 INTRODUCTION 2.0 SCOPE 3.0 PROGRAMMATIC FUNCTIONAL SPECIALTY AREAS 3.1. PS1 RESOURCE MANAGEMENT SUPPORT 3.2. PS2 COST ESTIMATING/ANALYSIS 3.3.