AVAIL BENEFITS OF COLLECTIVE SCALE without compromising ownership and control

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1 NATIONWIDE HEALTH ALLIANCE FOR PROFITS, PROGRESS AND PRODUCTIVITY AVAIL BENEFITS OF COLLECTIVE SCALE without compromising ownership and control Welue 2011 Welue Strategic Alliances Pvt Ltd Phone: Fax: SMS: welue.com

2 Nationwide Health Alliance for Profits, Progress & Productivity HOSPITALS NURSING HOMES PHARMACIES ENT CLINICS PATHOLOGY LABS EYE HOSPITALS/ EYE CLINICS RADIOLOGY LABS DENTAL CLINICS

3 New Chapter in Indian Healthcare. WHA empowers every member to influence outcomes with the consolidated capabilities of the network. It fosters synergies in the business ecosystem to cultivate rapid progress and productivity. WHA enables value creation by leveraging the benefits of collective scale and by facilitating: aggregation of buying power and combined sourcing operations; pooled investments in and deployment of latest information technology resources; collaborative performance improvement initiatives and shared services. Welue Health Alliance (WHA) is a network of healthcare providers.

4 Leveraging Proven Results from US Healthcare. WHA aims to bring together over 5000 healthcare establishments across India. Collecting buying power to modernize care. Over 95% of US hospitals participate in group contracting and other shared IT solutions. We have combined the knowledge of US healthcare with the Indian challenges and ground-realities to tailor solutions for the Indian context. This is the turning point of modernizing care for a massive population with weak affordability.

5 Increase Profits. Cascade Progress. Multiply Productivity. Our alliance members come together to reduce costs and gain operating margins. We coordinate to spread the management efforts across the networks. Member committees negotiate on behalf of the entire network. Collective buying power is leveraged to purchase goods and services at lower prices, which in turn should enable the providers to lower their costs and become more competitive in provision of their own services. Actionable information at the point of need makes for well considered decisions. Even a large provider cannot match the combined strength of the whole network. Better prices, improved staff productivity and lot more time for patients.

6 Group Contracting to control rising costs. When one hospital purchases 100 units of a particular item; the network purchases thousand units. This may accumulate to 30%-70% of the supplier s revenue. We consolidate demand across specialty networks to maximize quality and patient safety for the given price. Collectivism can rationally control the inevitable rise in costs. As providers come under increasing pressure to reduce expenses, this contains cost of products and services they purchase medical, non-medical and capital. Let us pull better deals together. When you stop running your own sourcing operation, you can focus more on patients.

7 Substantial IT Savings from shared systems. We work together to make paperless care a reality. Imagine a finger-print recognition based patient identification system with point-of-service insurance claims management! We work on scenarios where information technology (IT) can be strategically deployed with measurable improvements. Pooled investments deliver vast savings per member for IT products and services. Shared development and maintenance of software solutions delivers advanced business automation at a small fraction of the cost. Data security is assured through complete encryption of transactional information.

8 Multiply staff productivity through automation/ collaboration. Alliance creates many avenues for members to multiply staff productivity through: Business automation saves lot of time besides rendering accuracy and efficiency Analytics retrieves actionable information at the time-of-need and point-of-need Collaborative initiatives offer a valuable network to discover/ evaluate/ contract new products Standardization makes it simpler Effective training of resources Reduced errors and reconciliation Shared services for non-value-add administrative tasks Time saved is money earned. Either experts deploy that to treat more patients for more billings; or a support staff does more in the given time to reduce costs.

9 Online Exchange makes it Real-time Easy and Direct. Electronic Data Interchange; EDI replaces loads of paperwork, phone calls, faxes, s and posts. E-commerce is the only sustainable solution to manage the complexity of managing orders through multiple suppliers. Significant money and resources are spent on manual, inefficient supply chain processes. Our online exchange will not just handle this administrative nightmare, but also build efficiency and accuracy in pricing, product and contract management. Further, more business automation solutions will be added as extensions to the e-commerce platform. Progressive hospitals will process over 95% of their purchases online to increase efficiency, ensure accuracy and minimize the need for reconciliation.

10 Universal Connect brings all in one place. Universal Connect is an intelligent directory and catalogue which also seconds as a one-stop information portal. In the new economy, boundaries are no longer opaque. Competitors collaborate to gain competitive advantage. One central platform that connects providers, patients, suppliers, resellers/ distributors and payers enables efficiencies for everyone. Moreover, this significantly reduces the administrative effort involved in keeping master data of products, suppliers, locations and profiling of patients current and updated. This opens host of multichannel access opportunities to deal with hundreds of other providers and suppliers.

11 Lock the Code for Error-Free- Efficiency. Business content strategy needs to go beyond data cleansing and item master maintenance. Adoption of common coding standards across the industry is a critical step towards collaborative efficiencies for everyone. Besides unrivaled accuracy in supply chain, greater use of industry-wide standards will enable stronger and faster automation. Significant efficiencies accrue when trading parties use standard codes. This also aids in identification of every item into defined product groupings and provides an effective way to analyze, organize, find and manage products. Real-time update of unique codes that transcend across the ecosystem ensures data hygiene and streamlines transactions.

12 Standardization yields exponential results. Providers are increasingly challenged by an overabundance of offerings causing a constant surge for time and information to make objective choices. Standardization programs support mechanisms for independent preference evaluation. Repeatability enhances the learning-curve and reduces outcome variability. Enhances contract/ supplier performance. It aids cost reduction through volume discounts, reduces errors and complexity, refines business practices, increases efficiencies from known patterns, faster reliable decisions, and rationalizes inventory levels. Standardization creates efficiencies in supply chain and is directly linked to volume allocation which in turn is a leverage to purchase quality products at affordable prices.

13 Many-Minds Performance-Builder fosters a culture of clarity. As against businesses in developed economies, well-documented role definitions, policies and procedures do not qualify the costbenefit for most Indian organizations. Many even struggle with basic tools like budgeting and expense control. WHA initiatives distil collaborative knowledge into management tools that fuel a culture of clarity and perpetual business improvement: Aids for informed-decisions; Role definitions and learning resources to improve skill-levels; Leading business practices; Forms and templates. Members easily customize and use these tools. If each of us shares one idea then all of us will have many ideas. Business innovation and operations have now become a collective activity.

14 Fair dealings to Partner with Progressive Suppliers. WHA fosters long lasting relationships with progressive suppliers, who inturn gain growth and operational efficiency. No activities or negotiations ever attempt to squeeze or exploit the suppliers; either individually or by pegging them one against the other. It is an opportunity to reduce costs, increase staff productivity, improve customer services, drive results through universal connect and modernized delivery processes. Online exchange offers robust resellers management suppliers get reseller sales/ inventory visibility with no added investments. Suppliers gain access, improve sales volumes and administration. Vastness of Indian market mapped in one exchange.

15 Structured Value & Governing Frameworks SOURCING Channel Integration Preference Standardization New Incubation Strategic Sourcing Inventory Management TECHNOLOGY Online Exchange To learn more log on to www. welue.com Universal Connect Business Automation PERFORMANCE 5 KEYSTONES Improve Quality Save Time Many-Minds Innovation Control Cost 5 KEYSTONES OF THE ALLIANCE Modernize Business Perpetual- Knowle Performancedge Expertis Builder e Optimize Safety Decision Engine Procurement Advocacy Demand Consolidation Data Management Coding & Classification Culture of Clarity Learning Resources 10 FUNDAMENTALS [overcome] COMPETITORS COLLABORATION DILEMMA [advance] FOCUS ON PATIENT CARE [obviate] SMALL BOY COMPLEX [catalyse] MODERNIZATION EFFORTS [unleash] COLLECTIVE POTENTIAL [sustain] BIG BOY ADVANTAGE [leverage] PARTNERSHIPS WITH SUPPLIERS & INSURERS IDENTITY SAFE INTEGRATION Staff Productivity Enabling Technology Buying Power SUPPLIERS FACING IDENTITY SAFE INTEGRATION PATIENTS FACING Clinical Excellence Patient Experience Decision Making [ensure] INFORMATION INTEGRITY [preserve] INDIVIDUAL IDENTITY [maximize] STAKEHOLDER VALUE Shared Services Ownership & Control COLLECTIVE STRENGTH INDIVIDUAL IDENTITY

16 For the Network. By the Network. Experience of members is the key leverage to yield collective benefits. Welue is a facilitator, catalyst & coordinator. All progressive healthcare establishments are joining Welue Health Alliance Collaborate for Affordable Modern Quality Advanced Healthcare Members are involved through committees, task forces, and councils in developing and governing projects for the alliance. Member groups are largely responsible for contracting decisions - requests for proposals, reviewing bids from competing vendors, conducting evaluations of the bidding parties. Working with members and member groups; WHA works on the recommendation of member groups to award contracts, engage experts or to prioritise performance improvement initiatives. Host of Solutions are in the pipeline with collaborative efforts driving relevance and impact. To learn more log on to

17 We aim to coordinate over 5000 healthcare establishments into the alliance. Join the movement to make it happen. Together We Can! Welue Strategic Alliances Private Limited welue.com Phone: Fax: SMS: Corporate Office: Kedar Square, L29/5 DLF City II, Gurgaon , India Welue 2011 All rights reserved All content subject to disclaimer Refer to Legal section on welue.com

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