Access Governance approach and methodology at Fiducia IT AG. awareness vision reality

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1 Access Governance approach and methodology at Fiducia IT AG awareness vision reality Marek Chroust - COGULA, Armin Schönherr - Fiducia

2 agenda Fiducia and COGULA motivation and objectives methodology results and benefits outlook EIC Fiducia and COGULA v07 Slide 2 Copyright 2011 Fiducia IT AG, COGULA

3 Fiducia IT AG Germanys largest IT service provider in the Cooperative Financial Group more than 770 banks cooperative and private with approximately 100,000 client work centres are deploying Germany s leading core banking system agree 66 million managed accounts, 18.2 billion transactions processes per year Fiducia IT AG guarantees constant centralized system and network monitoring 24 hours/7 days per week mantains high performance and security of the maximum availability computer centre was the first computer centre worldwide to use state-of-the-art security software for reliable authentication deployes one of the world s largest MPLS networks a standardized platform for rapid and secure communication 50 years of experience, more than 2,300 employees Fiducia offers customers the best services at fair market prices. This is a claim that Fiducia is solidly committed to EIC Fiducia and COGULA v07 Slide 3 Copyright 2011 Fiducia IT AG, COGULA

4 COGULA Management Consulting founded 2010 Governance Risk Management Compliance & IT-Security major topics are access governance audits regulations IdM compliance historically grown, technically driven customers upper medium-sized businesses in the markets of finance healthcare public sector automotive manufacturing EIC Fiducia and COGULA v07 Slide 4 Copyright 2011 Fiducia IT AG, COGULA

5 agenda Fiducia and COGULA motivation and objectives methodology results and benefits outlook EIC Fiducia and COGULA v07 Slide 5 Copyright 2011 Fiducia IT AG, COGULA

6 motivation and objectives complexity of the current situation multitude of different systems with their own identity management and access management approaches several different projects regarding identity management and access management with varying needs of information time / quick win lack of internal know-how search for ariadne s thread as guidance meeting of regulatory requirements of the BDSG (German data protection act) and KWG (German banking act) task-oriented access control need for an efficient methodology with the prospect for decentralized responsibility and usage additional advantages EIC Fiducia and COGULA v07 Slide 6 Copyright 2011 Fiducia IT AG, COGULA

7 agenda Fiducia and COGULA motivation and objectives methodology results and benefits outlook EIC Fiducia and COGULA v07 Slide 7 Copyright 2011 Fiducia IT AG, COGULA

8 methodology approach identification of the right parts to start with business processes roles tasks customizing of COGULA s methodology and tools COGULA core approach identification and collection of all the necessary information organisational chart process description role definitions current access entitlements preparation of prefilled templates definition and involvement of participating departments for the pilot interviews and workshops to complete the templates review and task-mining, based and the results using COGULA s Task-Entitlement-Matrix to identify access requirements for any kind of resources (facilities, systems, applications, data) EIC Fiducia and COGULA v07 Slide 8 Copyright 2011 Fiducia IT AG, COGULA

9 methodology customized COGULA methodology and tools business oriented role model generic roles (e.g. employee or manager) or derived roles (based on business processes and tasks) respectivily define the requirements for access entitlements flexible framework the identified requirement for access entitlements is the neccessary qualified information for the definition of functional groups functional groups enable an efficient and highly automated access management use of the most stable determinant processes instead of the organisational chart EIC Fiducia and COGULA v07 Slide 9 Copyright 2011 Fiducia IT AG, COGULA

10 methodology customized COGULA methodology and tools customized and unified COGULA Task-Entitlement- Matrix, based on Microsoft Excel tranparent approach, easy to explain and to use decentralized responsibility for the correct information usage by all managers, right from the beginning transparent and complete up-to-date information on required access entitlements via continuous verification process EIC Fiducia and COGULA v07 Slide 10 Copyright 2011 Fiducia IT AG, COGULA

11 agenda Fiducia and COGULA motivation and objectives methodology results and benefits outlook EIC Fiducia and COGULA v07 Slide 11 Copyright 2011 Fiducia IT AG, COGULA

12 results and benefits project oriented results customer oriented terminology common understanding transparency of the objectives businness units, business processes and the tasks to be considered systems, applications and data to focus on customer oriented methodology and tools effective results transparent and easy to implement methodology and tools standardized and efficient approach for describing roles and needed access entitlements respectively adjusted and described roles and defined required access entitlements compliance (KWG (German banking act) and MaRisk) integrity of all relevant access entitlements, based on single tasks of a single person (internal and external employees) increased awareness regarding access governance EIC Fiducia and COGULA v07 Slide 12 Copyright 2011 Fiducia IT AG, COGULA

13 results and benefits beyond classification of all business processes, systems, applications and data highly critical, critical, non-critical input for the system documentations (ISO 27005) and for our IT risk management processes eliminated need for additional organisational and / or technical roles reduced number of actual and / or required roles input for our skill management system the most valuable finding: this small module plays a crucial role in mastering a multitude of current and future challenges EIC Fiducia and COGULA v07 Slide 13 Copyright 2011 Fiducia IT AG, COGULA

14 results and benefits lessons learned positive fast implementation of the methodology and the applied tools business oriented approach vs. technical approach unexpected key to supporting additional subjects, e. g. skill management not quite as positive using Microsoft Excel is hard to accept by the technical experts extisting expection to solve all kind of problems with appropriate tools and databases difficult to convince steep functional learning curve due to lack of market experience system support still to implement EIC Fiducia and COGULA v07 Slide 14 Copyright 2011 Fiducia IT AG, COGULA

15 agenda Fiducia and COGULA motivation and objectives methodology results and benefits outlook EIC Fiducia and COGULA v07 Slide 15 Copyright 2011 Fiducia IT AG, COGULA

16 outlook implementation of an universal application & approval process using a standardized workflow engine based on the identified roles integrating the existing identity management and access management systems complemented by a rezertification process all in all: this small gear drives a large and complicated machinery EIC Fiducia and COGULA v07 Slide 16 Copyright 2011 Fiducia IT AG, COGULA

17 we have found what we were looking for Marek Chroust COGULA Management Consulting Armin Schönherr Fiducia IT AG thank you for your interest

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