Best practices to reach S/4HANA Practical Lessons Learned

Transcription

1 Best practices to reach S/4HANA Practical Lessons Learned SAP S/4HANA LAC RIG - REGIONAL IMPLEMENTATION GROUP ASUG Colombia - November, 2017

2 Disclaimers The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related document, or to develop or release any functionality mentioned therein. This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or noninfringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP s intentional or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions. 2

3 SAP S/4HANA Customer Care + RIG

4 Customer Care / RIG Who we are and what we do Who we are? What we do? Our focus now Collaborative working SAP global team of experts in S/4HANA Enterprise Management Functional and technical experts Global presence Accelerate S/4HANA Enterprise Management adoption through enablement Support S/4HANA Enterprise management Projects Provide feedback to development on product issues Create assets for S/4HANA project adoption System Conversion Projects to S/4HANA EM 1709 Go-Live projects (Upcoming) Free of charge Knowledge and improving S/4HANA product We do not work as consultants Complement Value Assurance services. To nominate please send an to S4H_Customer_Care@sap.com 4

5 SAP S/4HANA 1709 Key innovations

6 SAP S/4HANA Key Innovations * Evolution Industry to core - Discrete Industries and Mill Products (DIMP) - Effective Order Management and Billing Efficient Procurement Accelerated Material Requirements Planning Real-time Inventory Management and Material Valuation Oil and Gas with SAP S/4HANA Industry to core Retail Consistent SAP Fiori User Experience Optimized Portfolio and Project Management Embedded Software in Product Development Entire SAP S/4HANA Finance Scope included Plan to Produce in ONE System (Production Planning and Detailed Scheduling PP/DS) Embedded SAP Extended Warehouse Management Integrated Quality Management advanced Available to Promise (aatp) Industries to Core SAP Agricultural Contract Management SAP Commercial Project Management with S/4HANA Commodity Management Sales Electronic and Digital Payments GRC Legal Control and Export Classification Projects support with Migration Cockpit and Migration Object Modeler Consumer Products Catch Weight Management SAP S/4HANA Central Master Data Finance Machine Learning for automation capability QM Manage usage decisions and Analytics for Quantitative Results EAM Report and Repair Malfunction PLM Visual Manufacturing Planner and Recipe Management Maximize Fiori Experience with SAP Fiori Overview Pages Predictive Analytics as a system of intelligence Contract Consumption in Procurement Embedded Transportation Management Demand Driven Manufacturing Manufacturing Extension for Complex Assembly Industries Advance Variant Configuration SAP S/4HANA, on-premise edition 1511 SAP S/4HANA 1610 SAP S/4HANA 1709 * Key innovations do not reflect licensing 6

7 SAP S/4HANA 1709 Key Innovations Embedded Transportation Management - Basic Shipping and Data Harmonization - Integration in extended warehouse mgmt. Manufacturing - Demand Driven Manufacturing - Advance Variant Configuration Manufacturing - Engineering Cockpit - Extension for Complex Assembly Industries Consumer Products Industry - Catch Weight Management for System Conversion Finance - Machine Learning with SAP Cash Application Integration; Financial Planning Quality Management - Manage usage decisions - Analytics for quantitative results Commodity Management - Extending pricing with the commodity pricing engine Procurement - Centralized purchase requisitions through hub deployment - Machine Learning for Contract Consumption Extended Warehouse Management - advanced Labor Management - Pallet Planning Industry to Core Retail / Wholesale - Wholesale Fashion enablement; Order allocation; Segmentation Enterprise Asset Management - Report and Repair Malfunction - Breakdown Analysis PLM - Visual Enterprise Generator Conversion - Recipe Management and Recipe finder Service Core (CRM Add-On)* - - Migrate installed base CRM with eliminated middleware, harmonized data models Sales - Electronic and digital payments with Integration with Payment Hub Maximize SAP Fiori Experience - SAP Fiori Overview Pages New innovations Existing & enhanced innovations * First delivery planned with SAP S/4HANA 1709 FPS01 in

8 SAP S/4HANA Lessons Learned by RIG

9 Best Practices by RIG t 1 t 2 t 3 t 4 Discovery Project Preparation During the Project After the Go Live Be familiar with S/4HANA scope before the Project Starts Don t let Fiori for Later Partners are key to the Project success Plan your future Upgrades Deciding the correct transition path for your Customer Tips for New Implementation and System Conversion Projects System conversion is not a technical upgrade Create the perfect Incident and save a lot of time 9

10 Best Practices by RIG - Discovery t 1 t 2 t 3 t 4 Discovery Project Preparation During the Project After the Go Live Be familiar with S/4HANA scope before the Project Starts Deciding the correct transition path for your Customer Don t let Fiori for Later Tips for New Implementation and System Conversion Projects Partners are key to the Project success System conversion is not a technical upgrade Create the perfect Incident and save a lot of time Plan your future Upgrades 10

11 SAP Road Maps Begin with the high level information regarding the direction and future vision Discovery Be familiar with S/4HANA scope before the Project Starts Main documents will show S/4HANA actual scope and future vision Follow this link to SAP Road Maps 12

12 Simplification list Research the main changes compared with SAP Business Suite Discovery Be familiar with S/4HANA scope before the Project Starts For XLS format check the SAP Note Follow this link to 1709 Simplification List 13

13 Country versions Check the localization scope available Discovery Be familiar with S/4HANA scope before the Project Starts Follow this link to Country Versions 14

14 Those documents will show the: Differences between SAP ECC and SAP S/4HANA Discovery Be familiar with S/4HANA scope before the Project Starts ECC S/4HANA Ejemplo Functionalities unchanged New functionalities Non strategic features to be replaced Non strategic features already replaced Functionalities not yet available Sales return process flow Shopping car in procurement WM, LE-TRA Credit Management FSCM-CR Reemplaza a FI-AR-CR FIN- OGSD for Oil&GAS 15

15 Best Practices by RIG - Discovery t 1 t 2 t 3 t 4 Discovery Project Preparation During the Project After the Go Live Be familiar with S/4HANA scope before the Project Starts Don t let Fiori for Later Partners are key to the Project success Plan your future Upgrades Deciding the correct transition path for your Customer Tips for New Implementation and System Conversion Projects Take Maximum Advantage of the Customer Care/ RIG Program Create the perfect Incident and save a lot of time 16

16 Transition paths to SAP S/4HANA Three different approaches to move to SAP S/4HANA Discovery Deciding the correct transition path for your Customer System Conversion SAP ERP System SAP S/4HANA On-Premise Bring your business processes to the new platform A complete technical in-place conversion of an existing SAP Business Suite ERP system to SAP S/4HANA. Adopt new innovations at your speed New Implementation SAP ERP or 3 rd -party System? On-Premise S/4HANA Cloud New implementation / re-implementation Reengineering and process simplification based on latest innovations Implement innovative business processes with bestpractice content on a new platform Perform initial data load Retire old landscape Landscape Transformation SAP ERP System Region A SAP ERP System Region B SAP ERP System Region C SAP S/4HANA On-Premise Value driven data migration to the new platform e.g. consolidation of current SAP Business Suite landscape into one global SAP S/4HANA system or selective data migration based on legal entities SCN Blog: How to find my path to SAP S/4HANA 17

17 Transition paths to SAP S/4HANA Questions influencing the choice of the transition scenario Discovery Deciding the correct transition path for your Customer More than One step? Existing Business Processes Fit? Take Over Custom Code? New Implementation Yes System Conversion A company has no restrictions to move to SAP S/4HANA on-premise in a one-step procedure. Best Practices Adoption? New Implementation Yes System Conversion A company has business processes that already fit to the current requirements and long-term strategy. Convert First, Innovate Next? New Implementation Yes System Conversion A company has checked and is able to take over existing custom code. Historical and Transactional Data? New Implementation Yes System Conversion A company seeks to fundamentally redesign its business processes, adopting the Best Practices. New Implementation Yes System Conversion A company wants to go live rather fast and adopt innovations at your speed at a later point of time and in a phased approach. New Implementation Yes System Conversion A company wants to keep historical and transactional data reducing the effort to bring them to SAP S/4HANA. 18

18 SAP S/4HANA Conversion or Upgrade With Install or Upgrade from SAP HANA 1.0 to SAP HANA 2.0 SAP ERP 6.0 Step 1: Install HANA 2.0 Target and Conversion SAP S/4HANA 1709 AnyDB Step 2: Conversion SAP HANA 2.0 Step 2: Upgrade SAP S/4HANA version X SAP HANA 1.0 SAP S/4HANA Version X SAP HANA 2.0 SAP ERP 6.0 SAP ERP 6.0 Step 1: Database Upgrade SAP HANA 1.0 SAP HANA 2.0 Step 1: Database Upgrade 19

19 Best Practices by RIG Project Preparation t 1 t 2 t 3 t 4 Discovery Project Preparation During the Project After the Go Live Be familiar with S/4HANA scope before the Project Starts Don t let Fiori for Later Partners are key to the Project success Plan your future Upgrades Deciding the correct transition path for your Customer Tips for New Implementation and System Conversion Projects System conversion is not a technical upgrade Create the perfect Incident and save a lot of time 20

20 Fiori = Innovation SAP front ends in the time of change Project Preparation Don t let Fiori for Later SAP Smart R/3 mysap.com R/3 4.6C ERP Business R/3 4.0 R/ Cockpits 22

21 Fiori = Innovation Consider a Fiori Expert in your Project Project Preparation Don t let Fiori for Later Me-Area Replacing former shell header menu Shows recent activities now Anchor bar navigation Replacing group menu Shell header Revised, launching notification and me-are viewports and Co-Pilot window. Provides navigation menu when app is launched by clicking on title Notifications Shown in separate viewport that opens on clicking repective icon in shell header Links Option to show apps as links in a tile group 23

22 Fiori = Innovation Apps type Project Preparation Don t let Fiori for Later Task-based Access Transactional Access to tasks like change, create, or approve processes with guided navigation Insights Analytical Visual overview over a complex topic for monitoring or tracking purposes Search and Explore Factsheet View essential information about objects and contextual navigation between related objects Data mining and free analysis through analytics tools like Analysis Path Framework 24

23 Fiori = Innovation Analytical like the overview page Project Preparation Don t let Fiori for Later Overview Page 25

24 Best Practices by RIG Project Preparation t 1 t 2 t 3 t 4 Discovery Project Preparation During the Project After the Go Live Be familiar with S/4HANA scope before the Project Starts Don t let Fiori for Later Partners are key to the Project success Plan your future Upgrades Deciding the correct transition path for your Customer Tips for New Implementation and System Conversion Projects System conversion is not a technical upgrade Create the perfect Incident and save a lot of time 26

25 S/4HANA Trial Get some hands-on experience Project Preparation Tips for New Implementation and System Conversion Projects Follow this link to S/4HANA Trial 27

26 Roadmap viewer and Best practices Explorer Leverage the accelerators Project Preparation Tips for New Implementation and System Conversion Projects Follow this link to Roadmap Viewer Follow this link to Best Practices Explorer 28

27 SAP Readiness check for S/4HANA Deal proactively with potential showstoppers Project Preparation Tips for New Implementation and System Conversion Projects Preparation phase Realization phase System requirements Maintenance planner Pre checks Custom code preparation Software Update Manager (SUM) Application specific follow-up activities Unicode conversion SAP Readiness Check Database migration Software update Data conversion A holistic system analysis is the foundation for further planning steps toward a successful and smooth SAP S/4HANA system transition. The SAP Readiness Check for SAP S/4HANA summarizes the most important aspects of the conversion in an easily consumable way. 29

28 SAP Readiness check for S/4HANA Key features AddOn s & Business Functions Project Preparation Tips for New Implementation and System Conversion Projects Custom Code & Custom Dev S/4HANA Sizing Simplification items Recommended Fiori Apps Available for all customers free of charge 31

29 Best Practices by RIG During the Project t 1 t 2 t 3 t 4 Discovery Project Preparation During the Project After the Go Live Be familiar with S/4HANA scope before the Project Starts Don t let Fiori for Later Partners are key to the Project success Plan your future Upgrades Deciding the correct transition path for your Customer Tips for New Implementation and System Conversion Projects System conversion is not a technical upgrade Create the perfect Incident and save a lot of time 32

30 ECC Experts are key ECC Knowledge still counts a lot During the Project Partners are key to the Project Success Lessons Learned Functional Expertise is required for example to: Understand Documentation (e.g. Simplification List) Customizing Execute the classic transactions Understand Fiori Apps faster Search for Notes Open an incident New Technical Expertise is required for example to: HANA Database Fiori 33

31 ECC Experts are key Experts must update their knowledge During the Project Partners are key to the Project Success SALES FINANCE Header Document Item Document Header Item Totals Indices Sales Order VBAK VBAP VAKPA VAPMA GL, AR, AP BKPF BSEG GLT0 KNC1 KNC3 BSIS BSAS BSIK Delivery LIKP KIPS LIPS VLKPA LKPMA LFC1 LFC3 BSID BSAD BSAK Billing Document VBRK VBRP VRKPA VRPMA New GL FAGLF ACDOCA LEXA* FAGLF LEXT* FAGL BSIS FAGL BSAS Status Info VBUK VBUP CO COBK FAAT_ COEP DOC_IT COSS COSP Conditions PRCD_ Elements KONV (new) VBOX AA ANEK FAAT_ ANEP YODA ANEA ANLC ANLP Document Flow (Simplified) VBFA ML MLHD FAAT_ MLIT PLAN_ VALUES MLCD MCLR BSIM* CKMI1* Aggregates Hybrid: Master Data with Valuated Stock Used for Master Data History only MATERIAL VALUES Valuation in MM or Valuation ML ML Valuation SAP Business Suite Material Document MATERIAL QUANTITIES Aggregates Stock Aggregates MSSA MSSL MSSQ MSSAH History MSTBH MSSQH MBEW MBEWH CKMLCR MLPP CKMLPP CKMLPPWIP MLDOC MATDOC MKPF MATDOC_ EXTRACT MSEG MSTE MSTQ MSTB MSTEH MSTQH EBEW EBEWH CKMLPP MLCR CKMLCR CKMLKEPH MLDOCCCS Inventory Movements Hybrid: Used Master for Master Data with Data Stock only Aggregates MARCH MARDH MKOLH QBEW QBEWH MLHD MLCRF MLCD CKMLMV004 MCHB MARC MARD MSKU MSLBH MCHBH MSKUH OBEW OBEWH MLIT MLKEPH CKLMMV004 MSKA MKOL MSPR MSLB MSKAH MSKAH 34

32 Best Practices by RIG During the Project t 1 t 2 t 3 t 4 Discovery Project Preparation During the Project After the Go Live Be familiar with S/4HANA scope before the Project Starts Don t let Fiori for Later Partners are key to the Project success Plan your future Upgrades Deciding the correct transition path for your Customer Tips for New Implementation and System Conversion Projects System conversion is not a technical upgrade Create the perfect Incident and save a lot of time 35

33 SAP S/4HANA system conversion A system conversion is much more than a technical upgrade During the Project System conversion is not a technical upgrade Preparation phase Realization phase System requirements Maintenance planner Pre checks Custom code preparation Software Update Manager (SUM) Application specific follow-up activities Unicode conversion Database migration Cross-application & application specific preparation activities Functional Activities Software update Data conversion Functional Activities CVI conversion/ post processing Consistency checks of Transact. data before FI migration CVI synchronization Solving pre-check errors Check pre-check warnings Consistency checks of transactional data & totals Preparation of financial data Material Number Field Extension Migration of FI customizing and data Material Number Field Extension Module-specific follow-up activities Test the solution Bring your Functional team! It is not only a technical migration 36

34 SAP S/4HANA system conversion Examples of functional challenges During the Project System conversion is not a technical upgrade Business partner migration using CVI Finance conversion New scope / Apps - Define the apps to be activated - New functionalities to be set (e.g Credit Management) 37

35 Best Practices by RIG During the Project t 1 t 2 t 3 t 4 Discovery Project Preparation During the Project After the Go Live Be familiar with S/4HANA scope before the Project Starts Don t let Fiori for Later Partners are key to the Project success Plan your future Upgrades Deciding the correct transition path for your Customer Tips for New Implementation and System Conversion Projects System conversion is not a technical upgrade Create the perfect Incident and save a lot of time 38

36 Avoid this kind of Messages Do not do that please! During the Project Create the perfect Incident and save a lot of time Missing Remote Logon Data Changing Component Missing Reproducible Scenario 39

37 The perfect Customer Message Tips Save time and money sending the right information Record only one problem per message SAP Note Clearly document the issue (include a reproducible scenario) Ensure master data is complete and accurate Include remote logon data and ensure the connection is open for SAP Ensure user ID is provided and has all necessary authorizations to reproduce issue Attach system logs necessary for troubleshooting During the Project Create the perfect Incident and save a lot of time Clearly document any troubleshooting already accomplished Clearly document any SAP Notes already tested and/or ruled out Follow this link to Perfect Fiori Incident Choose appropriate priority level SAP Note Choose appropriate component level Very High Include 24x7 contact information ( , phones cell number, ) Include steps to reproduce error / issue 40

38 Best Practices by RIG After the Go Live t 1 t 2 t 3 t 4 Discovery Project Preparation During the Project After the Go Live Be familiar with S/4HANA scope before the Project Starts Don t let Fiori for Later Partners are key to the Project success Plan your future Upgrades Deciding the correct transition path for your Customer Tips for New Implementation and System Conversion Projects System conversion is not a technical upgrade Create the perfect Incident and save a lot of time 41

39 SAP S/4HANA 1809 and beyond Be aware of what is coming next After the Go-live Plan your future upgrades Q3 Q4 Q1 Q2 Q3 Q4 Maintenance Line SAP S/4HANA 1709 SPS00 New release incl. new technology stack (NetWeaver AS ABAP 7.52 for S/4HANA, SAP HANA 2.0 SP01) Support Package Stack for SAP S/4HANA 1709 FPS01 Feature Package Stack (technically SPS 01) FPS02 Feature Package Stack (technically SPS 02) After general availability of SAP S/4HANA 1709, Feature Package Stacks (FPS) and Support Package Stacks (SPS) contains stabilizations bundled with corrections and legal changes. Customers benefit from this functionality as part of their maintenance fee. First SPS of a new release can contain selected features and are labelled Feature Package Stack (FPS) accordingly. Support Package Stacks are compiled periodically and made available in the SAP Service Marketplace SAP S/4HANA 1809 SPS00 New release incl. new technology stack SPS03 Support Package Stack (technically SPS 03) Important SAP Notes SAP S/4HANA 1709: Release Information Note SAP S/4HANA 1709: Restriction Note 42

40 Thank you. Contact information: José Márquez Mares S/4 HANA RIG Team Lead for Latin America 4120 Yonge St #600, North York, ON, M2P 2B8, Canadá