Planning for Mobile. Planning for mobile in Office 365. Stephanie Donahue

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1 Planning for Mobile Planning for mobile in Office 365 Stephanie Donahue

2 Stephanie Donahue, Owner/President Over 19 years of experience in the IT industry Focus Deployment Planning Information Architecture Governance User Adoption

3 Goals for today 1. Mapping real business needs to Office 365 mobile applications 2. Understand the options for mobile access to SharePoint Online 3. Overview of Enterprise Mobility & Security Suite 4. Power Apps and Flow next generation of mobile friendly forms & workflow

4 The Digital Workplace Cloud-first, mobile-first Changing how companies do IT Changing how people work Work anywhere, anytime Change is HARD!!

Personas The Executive Plant Floor Worker Field Worker

like digital workplace Just needs it to work the first time

countries Work Instructions need to be accessed from the

to images and plans Has access to WiFi while onsite Manages

5 Personas The Executive Plant Floor Worker Field Worker Middle Manager Needs mobile now or yesterday Uses buzzwords like digital workplace Just needs it to work the first time Logins are a hassle Manufacturing plants are in many countries Work Instructions need to be accessed from the plant floor Works onsite at construction sites Needs access to images and plans Has access to WiFi while onsite Manages a lot of people, files a lot of paperwork Wishes approvals were easier

6 The Common Arguments We ve established a need but. Office 365 isn t as secure, we have less control Our end users won t use all of those applications Can we just eliminate the non-critical apps and only publish a few?

7 What we think we have The current situation

8 What we think Office 365 provides The current situation The future?

9 What we actually have The current situation The future? Reality

What Office 365 Actually provides Active Directory Integrated Security Cloud based, mobile friendly applications with centralized administration Additional

10 What Office 365 Actually provides Active Directory Integrated Security Cloud based, mobile friendly applications with centralized administration Additional layers of security through Mobile device management Information rights management Advanced Threat Protection All under one umbrella of control and security

11 Mapping real use cases to Office 365 Applications

12 Planning Deployment: Set it and forget it Easy to Use, Easy to Deploy to Mobile Skype for Business Sway Planner no mobile app but mobile friendly OneNote

13 Planning Deployment: Light Planning Some Planning Required Delve User Profiles OneDrive Offline Sync, non-domain devices Video SharePoint-like Security Yammer - Governance

14 Planning Deployment: Strategy Required Strategy Office Groups Teams Once you understand how your business works, only then can you efficiently plan your mobile strategy SharePoint

15 Mobile Strategy: Team Sites vs Teams vs Groups SharePoint App Teams App Groups App Documents w/ Conversations w/ Integration

16 Responsive Sites, Modern UI, and SharePoint Apps Modern UI Responsive Easy Basic Classic More Difficult Stronger Brand

17 Mobile Strategy: Team Sites vs Teams vs Groups Easy and Responsive or Customized to our needs? SharePoint Team Sites Office 365 Groups Microsoft Teams SharePoint Site Collection Mobile Application Classic Modern/ Responsive Customizations Single Document Library

18 General Strategy: Team Sites vs Teams vs Groups Reminders on governance SharePoint Team Sites Best for long term collaboration Classic most situations, esp. with customizations Modern UI basic use only or flow integration Microsoft Teams replace Slack, remember still in Beta Office 365 Groups Best for temporary projects, smaller groups Limited to one document library Less structure/control

19 Responsive Sites, Modern UI, and SharePoint Apps

20 The Challenge.

21 The Challenge. Productivity without compromise Goals: User Adoption AND Security

22 Enterprise Mobility & Security Identity is the new Firewall of the future Manage Devices Manage Applications Manage Identity Manage Data Reference: Case Study Whole Foods

23 Enterprise Mobility Suite Manage Devices Mobile Device Management (MDM) Requires Enrollment of Device Reset device to factory settings Selective wipe option Challenges + Resistance in combination with BYOD + Privacy concerns with full access to personal device

Enterprise Mobility Suite Manage Applications Mobile Application Management (MAM) With or without MDM Template policies, deploy with many apps MAM Standalone Does not require enrollment

24 Enterprise Mobility Suite Manage Applications Mobile Application Management (MAM) With or without MDM Template policies, deploy with many apps MAM Standalone Does not require enrollment Application Specific policies Protect data, not devices Prevents intermingling of personal and work data Challenges More effort from the end-user needed w/out MDM MDMS Deployed to users not devices

25 Enterprise Mobility Suite Identity & Data Popular features and policies: Single Sign On (SSO) SSO for other SaaS apps File Encryption Multi-factor Authentication (MFA) Conditional Access Automatic delete 30 day Azure AD Authentication -> Intune Policy Check -> Apply Policy

Enterprise Mobility Suite Add l Info Frequent changes can be complex: https://www.microsoft.

26 Enterprise Mobility Suite Add l Info Frequent changes can be complex: More details on Enterprise Mobility & Security: Go to Channel 9 Search for Enterprise Mobility Be conscious of the date the video was recorded

27 The future for Mobile - Forms and Workflow

28 The future for Mobile Forms The future is *almost* here. PowerApps is technically in production. BUT limited. Other mobile Forms options: Modern UI (responsive list view basic) StratusForms/jQuery/HTML

29 The future for Mobile Workflow Flow cloud first, mobile first (yes a workflow app!) built into SharePoint Modern UI Also in production, also limited in functionality SharePoint Designer is still your go-to workflow tool, no mobile Some third party tools have native apps for workflow tasks and approvals (Nintex, K2)

30 The Story is still in progress

31 User Adoption the typical roadmap Immediate Exchange Online 3 months Skype for Business 6 months OneDrive 1 year SharePoint 18 months Mobile

32 User Adoption A better roadmap Implement, Learn from Mistakes, Iterate, & Repeat Successes!

33 Wrap up Map real business needs to mobile application use Use your information architecture to govern the way you deploy SharePoint to mobile devices Protect your Intellectual Property with EM&S The mobile forms and workflow story is still very much in progress Follow a user-focused not an application-focused strategy for mobile adoption

34 Thank You Sponsors for participating in SPS St. Louis 2017! You can use the hashtag # & follow Gold Sponsors Silver Sponsors

35 facebook.com/paitgroup linkedin.com/company/paitgroup Thank Corporate Park Drive, Suite 312 Cincinnati, Ohio P: (513)

PowerApps & Flow. Real-world use cases. Stephanie Donahue

PowerApps & Flow. Real-world use cases. Stephanie Donahue PowerApps & Flow Real-world use cases Stephanie Donahue Stephanie Donahue, Owner/President Over 19 years of experience in the IT industry Focus Deployment Planning Information Architecture Governance User