CAG Supplier Summit. 27 Oct 2011

Transcription

1 CAG Supplier Summit 27 Oct 2011

2 AGENDA 1. Opening Address (Ms. Mak Mun Wai, VP Finance, CAG) a. Background b. Highlights of E-Procurement Initiatives c. Overview of E-Procurement Processes d. CAG E-Procurement Roadmap 2. About SESAMi (Mr. Ong Teck Soon, CEO, SESAMi) 3. Special Supplier Pricing Plan for CAG Supplier Community 4. System Walkthrough on SESAMi s Source Key (E-RFQ and E-RFT) 5. Supplier Onboarding Process 6. SESAMi Helpdesk Support and Supplier Training 7. Summary (Ms. Mak Mun Wai, VP Finance, CAG) 8. Questions and Answers

3 Background Corporatisation of CAG CAG is committed to adopting better practices and systems to support efficient business operations Transition from GeBIZ SESAMi will replace GeBIZ as CAG s E-Procurement platform with effect from 1 December 2011 Continuation of E-Procurement Practices CAG will continue to adopt E-Procurement initiatives to conduct its business, ensuring fairness, transparency and corporate governance in procurement operations.

4 Highlights of E-Procurement Initiatives Online procurement business processes including Strategic Sourcing (Spend Management) and Procure-to-Pay (Transaction Management). Procurement of contracted items via an E-Catalogue Platform with integration to CAG s back-end ERP systems. Web-based CAG Supplier Portal for communication of: CAG Tender / Quotation opportunities to Approved Vendors (registered vendors for Sourcing), Approved Vendors responses to Tender / Quotation opportunities and Purchase Orders issued by CAG.

5 Overview of E-Procurement Processes Automated Bid Management, Order Handling Overview of Key Processes What does it mean? Bid Management E-RFQ / E-Tender Order Issuance - E-PO 1. notifications on arrival of new E-RFQs / Tenders ; Biz alerts to companies with matched profile. 2. View and respond to RFQs / Tenders 3. Maintain records of past 2 years RFQs / Tenders information online 4. Online update of company profile, user details, product / service categories, etc. 1. notifications on arrival of new E-POs 2. Supplier Order Management System to view and respond to E-POs 3. Maintain records of past 2 years POs 1. Automated alerts of CAG quotation / tender opportunities 2. Ease of access to RFQ / Tender documents anywhere, anytime; Minimise paper documentation for responses to RFQs / Tenders 3. Ease of tracking past RFQ / Tender submissions 4. Self-service updating of account details 1. Automated alerts on new POs issued 2. Ease of access to PO document anywhere, anytime; Shorter cycle time for receipt of / response to PO 3. Ease of tracking past POs and acknowledgements

6 CAG E-Procurement Roadmap Phase 2 (Q2 2012*) E-Procure & E-PO (all purchases) Integration to CAG s back-end ERP systems Phase 1 (Dec 2011*) E-Source (E-Tender / E-RFQ) E-Procure (Contract Catalog Purchases) CAG Supplier Portal for vendors to: - respond to E-Tender / E-RFQ - receive E-PO (Catalog purchases only) Planning Supplier Training (Nov 2011) Supplier Summit (Oct 2011) * Scheduled go-live dates

7 Creating Competitive Advantage with SESAMi s E-Procurement & E-Marketplace Services CAG Supplier Summit 27 Oct 2011

8 The New SESAMi Incorporated in Sept 1999, SingTel, OUB, Eastman Chemical Merged with Asia2B 31st Jan 2001 Chairman Mr Lee Hsien Yang (CEO SingTel) Management Buyout in Dec 02 Abecha a JV between JTC, Microsoft & SESAMi in 2001 Chairman Mr Chong Lit Cheong (CEO JTC) SESAMi bought over JTC s majority shares in Jun 2004 Beijing Enterprises SESAMi Inc. ( ) New World Enterprises Abecha Pte Ltd ( ) Abecha and SESAMi restructured and Microsoft is now a shareholder of SESAMi (S) Pte Ltd wef 1 st June 2011 Business Focus : E-Procurement & E- Marketplace Solution & Services SESAMi Group ( To-date)

9 SESAMi A Leading E-Procurement & E-Marketplace Service Provider in Asia Other Global Public & Private e-marketplace Buyer Communities > 4,000 users Direct Integrated e-source e-procure Supplier Communities > 10,000 companies e-invoice Portal Based Payment & Finance Communities Logistics, Credit Info, Directories Communities SESAMi Strategic Partners

10 SESAMi s E-Procurement & E-Marketplace Services Enabling Key Transaction Management Processes Monitor Source Key Procure Key E-Invoice E-Payment E-Freight E-Finance Analytics & Strategy Supplier Management E-RFx E-Tender Supplier Bids Management Purchase Requisition Order & Catalog Management Workflow & Approvals Supplier Order Management Goods Received 3-way Matched Invoice Reconcile Payment Payment update Payment Gateway Credit Card GIRO Shipping Request Freight Order Management Freight Invoice & Reconciliation Supplier Financing (Invoice & PO) Cash Management

11 SESAMi Group s Online Customers Buyers Source Key E-Procure E-Invoice E-Payment E-Auction E-Tender E-Marketplace (SESAMi World Connect) Supplier Portal Supplier Store Front Finance Key E-Freight (WIP) Facilitating trade of close to $4B between buyers and suppliers annually 10,000 local and overseas suppliers transacting with key buyers. E-Directory of over 120,000 suppliers with enriched content Business leads matching service for over 8,000 local companies and 39,000 overseas companies Companies participating in Demand Aggregation SmartBuyer Portal ST Aerospace, ST Electronics, SembCorp Parks Management, ST Kinetics, etc. > 65 Buyers Abecha Buying Club (Petrol & Diesel) Over 20,000 Corporate Employees & 1,000 Companies

12 SESAMi E-Hub KPIs Enabling Strategic Sourcing & Procure-to-Pay Transaction Management

13 SESAMi E-Procurement Solution Enabling Strategic Sourcing & Procure-to-Pay with Straight-Through- Processing between Buyer and Suppliers E-RFQ/ e-tender e-quotation Supplier Portal epo, epo Change epo Response Supplier SOM Accounts Payable egrn einvoice edn / ecn Notification to create E-Invoice Supplier E-Invoice Approve payment Payment Notification Payment/Finance Supplier E-Finance Payment reporting to suppliers

14 Procurement Solution Catalog and Non-Catalog Procurement Tx Management Requisitioner Catalog Search Buying Community E-Procure Portal Catalog Procurement Office Supplies Pantry Items IT Accessories Water Supplies PR -PO Cycle Authorizer Printing Services MRO Parts Invoice - Pay Cycle Accounts Payable RFQ/PR/PO GR General Ledger Mail Check Procurement 3-Way Match PO-Invoice- GRN Material Master Accounts Payable Backend Systems Content Mgmt E-Direct e-rfq e-procure e-invoice Paper General Materials Building M/M Services Packaging Materials Advertisement & Promo Construction Materials Non Catalog Procurement Stationery Civil Engineering Raw Materials Equipment Corp Services HR & Trg Services Health Care & Insurance

15 CAG Supplier Fee (A very special offer to all CAG trading partners) Type of Service Strategic Sourcing Procure Applications Functions Fee Remarks Source Key E-Procure 1. Receive notifications on new E- RFQs/Tenders 2. View and response to RFQs/Tenders 3. Maintain records of past 2 years RFQs/Tenders info online 4. UpdateCompany Profile, user details, Product & Services categories, etc. 1. Receive notifications on new E-PO 2. Use of Supplier Order Management System to view and response to E-PO 3. Maintain records of past 2 years POs Free Annual Subscription Fee of $100 Annual Transaction Fee (1) Request for additionaluser ID will be charged an annual fee of $200 per user ID Waived Free If ABV < $50,000 $100 If ABV < $100,000 $200 If ABV >$100,000 Note: (1) ABV = Annual Business Value base on FY and payment via DBS, Citibank Card only

16 Creating a CAG Private E-Marketplace CAG Supplier Portal Screen Walk Through (using the latest version of Source Key)

17 CAG Supplier Portal One-Stop Portal for Strategic Sourcing and E-Procure CAG Supplier Portal Login by Suppliers Publishing of CAG E-RFQ and E-Tender Supplier Training Kit & FAQ

18 Listing of E-RFQ / E-Tender User Friendly Interface to search and view E-RFQ & E-Tender from CAG Listing of E-RFQs / E-Tenders Status of E-RFQ / E-Tender Status of Response

19 Viewing of E-RFQ / E-Tender View and Print E-RFQ / E-Tender documents Overview of E-RFQ / E-Tender selected Decline to Quote Printable format

20 Submit Quotation Simple 3 Steps Process to Submit Quotation 3 steps to submit Quotation Saving unfinished Quotation as Draft

21 Submit Quotation Intuitive Interface to provide Quotation Details for each Items Details to be entered by Suppliers List of Items in the E-RFQ / E-Tender

22 Submit Quotation Attachment up to 5 MB per File List of Attachments uploaded

23 Preview & Submission of Quotation

24 CAG Trading Partner Onboarding Process & SESAMi Helpdesk Support and Supplier Training

25 SESAMi s Existing Supplier Registration Process (6 Steps) Buyer Hub provides Supplier contact information Approved Vendor List 1 2 Registration Form SESAMi s the registration form to suppliers Suppliers print and fill up the registration form and attach supporting document Provide Information 4 6 Fax Documents Supplier fax over to SESAMi the registration form and supporting document 3 5 SESAMi verifies supplier details and re-type in supplier information to create account User Account Creation Change of Details change request to SESAMi with supporting documents SESAMi Onboarding Team CAG Approved Trading Partners

26 SESAMi s New Simplified Supplier On Boarding Process Pre-registration & Account Activation Buyer Hub provides Supplier contact information Approved Vendor List Pre-registration Process (by CAG & SESAMi) Registration Form SESAMi s the registration form to suppliers Suppliers print and fill up the registration form and attach supporting document Provide Information Fax Registration Supplier fax over to SESAMi the registration form and supporting document SESAMi verifies supplier details and re-type in supplier information to create account User Account Creation Suppliers will be pre-registered with CAG approved vendor contact details below; 1. Contact Person Information 2. Company UEN / Business registration number Activation Process (By Supplier) 1. SESAMi will preregistered User login ID to the point of contact provided by CAG 2. Supplier to authenticate and provide correct User point of contacts and to receive password to activate the account 3. Supplier can update company profile, and request for additional user ID

27 SESAMi s Technical Support & Customer Helpdesk & Training Designation Name Office Tel Mobile 1. Technical Support Manager Johnny Song SeniorTechnical Support Executive Marvin Manicdao Customer Support Officer Mia P. Villegas Customer Support Officer Mardia Rosalina CustomerSupport Officer MuryashimaB Mohd Yasin Customer Support Officer Kranthi Training Schedule a. SESAMi conducts free training for all our buyers, suppliers weekly on RSVP basis -Wednesday 2:00 pm to 5:30 pm. Details of the training schedule will be published on buyer and supplier portal home page b. Dedicated mass training sessions scheduled for CAG suppliers 24 & 28 Nov 1:30 pm to 3:30 pm & 3:30 pm to 5:30 pm. 2. SESAMi Helpdesk Hotline: Option 2

28 Customer Care FAQs

29 Summary Publishing of Business Opportunities With effect from 1 December 2011, SESAMi will be the only platform for the communication of any CAG business opportunities. Responses to RFQ / Tenders Price schedules for Quotations / Tenders must be submitted via SESAMi. Invoicing & Payment Processing To facilitate timely payment processing, all invoices are to: - Be addressed to Changi Airport Group (S) Pte Ltd and directed to Finance (Expenditure) - Indicate the corresponding CAG PO reference number and purchase requestor's name

30 Q & As