An introduction to Convergent Mediation
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- Estella Holmes
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1 An introduction to Convergent Mediation
2 Billions xdrs/day Good News: Data is Growing Let it Grow! We have Tools to Control, Monetise and Analyse Data Comptel s contextually intelligent and convergent mediation for CSPs collects, processes and enriches a huge amount of data in offline and online manner, while simultaneously improving the visibility to customer insights. This translates into more revenue for CSPs and savings in TCO Are my systems ready for this? Volumes Data Challenge 5 Estimated transactions for Mediation during Leading Mobile CSP in Europe Current xdr/s/day 2
3 Powered by a Single Convergent Mediation Platform 1. Scattered and separate mediation engines serving various network environments OSS/BSS layer (Billing, Charging/IN, DWH, Interconnect, NMS, Roaming, etc) 2. Consolidate mediation silos with a single convergent mediation platform Mediation 1 Offline Mediation 3 Online Mediation 5 Customer Analytics insights Mediation layer Mediation 2 Mediation 4 Mediation 6 3. Integrate analytics capabilities to get better customer insights Network layer (Mobile, Fixed, LTE, IMS, Cable, Cloud, M2M) 3
4 Consolidation Requires Outstanding Performance SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM CONSOLIDATION ONE PLATFORM Changes & Development Operations & Skills Software support Hardware & Licenses Indirect physical costs High OPEX with TCO inefficiency Up to 80% TCO savings through consolidation Convergent Mediation scaling linearly to manage Big Data Proven performance Offline: CDR/s Online: TPS 4
5 Contextually Intelligent Convergent Mediation Monetizing Data Services Superior processing of offline & online events for charging/billing, analysis, and revenue management Launching new ways to monetise data services by enabling CSPs to analyse big data Driving Contextual Intelligence For Telco Understanding customers based on history, data and predictions Mediation together with Analytics help to identify CSP s premium users Mediation helps to harmonise big data from various sources for Analytics to optimise them for actions Employing Assets Efficiently Differentiating with Information Up to 80% TCO savings through consolidation of the mediation systems Consolidation and superior scalability allow CSPs to gain higher efficiency and productivity in terms of HW, OS, SW, O&M, integration points etc Converting big data into meaningful format to predict the right service packages per segment With effortless mediation on-demand for big data (ELT*), customer behaviour and prediction of their life-time value become quick and easy *ELT= Extract, Load, Transfer 5
6 How do we do it Comptel Services & Convergent Mediation Comptel Consulting Delivery Services Support & Managed Services Change Requests Mediation Modernization Technical & Architecture Consulting Solution Design Implementation Business Logic and Interfaces Testing & Go-live Product Training Convergent Mediation Project Management Service Level Basic / Gold / Platinum Cover times 5x8 / 24x7 On-site Assistance Application development & mgmt. Change Requests Business logic & Interfaces enhancement Health Check Explore Design Implement Launch Operate & Maintain Evolve 6
7 Benchmarking Our Capabilities Our Over mediation, 20 of customers policy control, process charging and analytics run on the field-proven EventLink Platform more than technology 1B xdrs per day Offline and in online ready-made interfaces shorten timeto-market TPS benchmarking our superior mediation performance Full-blown mediation consolidation 30% of our 150 customer deliveries delivered in 9 months serving 56M customers are convergent! Our biggest mediation deployment 20% of world s mobile data processed we processes can manage over 10B Big Data xdrs per day We have executed 1300 projects! Hundreds of Comptel professionals are mediation specialists. Moreover, 20 Sl companies work with our software. 7
8 Our Mediation Footprint Globally Comptel Convergent Mediation showed with Movistar Argentina, that it is more than capable of handling significant transactional volumes daily. The OSS solution will also provide a solid foundation for managing our fixed business and enabling future uptake of our advanced converged services. Adriana Kohner, Manager of Telefónica Global Tech. Argentina EUROPE 68 customers Vodafone Group KPN Netherlands CALA 26 customers Telefonica Argentina Telefonica Central Americas APAC 35 customers Indosat Indonesia Bharti India MEA 21 customers Qtel Qatar Saudi Telecom 8
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