Streamlining management of fixed and mobile endpoint devices in modern organisations
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1 Streamlining management of fixed and mobile endpoint devices in modern organisations Garry Ng APJ Solutions Architect Endpoint Systems Management Kieron Darley APJ Solutions Architect Windows Mgmt & Migration Solutions
2 Agenda Trends and Challengers Endpoint Systems Management Windows Management & Migration Portfolio 2
3 The trends: Smart workforce Tablet growth: 150+% 350M workers will use smartphones by M workers will bring their own device Nielsen Mobile Insights Q42011/Forrester Anytime, anywhere connectivity Faster networks, more capable devices, information on demand Data explosion More connected workers, more endpoints on the 3 network, more bandwidth Greater productivity People who use mobile devices work an extra 460 hours per year The Telegraph, Oct 2012
4 The challenge Corporate Concerns Security and legal issues Data loss Risk management Increasing regulatory requirements Changing Environment Proliferation of personal devices in the workplace Increasingly tech savvy workforce Higher user expectations Mobile and remote workforce 4
5 A flexible enterprise technology is the inevitable outcome of current forces Rise of social media Blurring of work and home The emergence of new mobile devices Changing employee expectations of IT 5 End users now expect: device choice greater flexibility the latest technology access to their work environment business applications on personal devices
6 and leads to new pain points This is especially true around management and security Increasing mobile adoption Varied device OS management Personal vs. work devices (different uses) No dominant application platform Web HTML5 Hybrid NATIVE Rapidly evolving devices & software 6
7 Endpoint systems management 7
8 8 KACE K1000 Demo
9 Dell Endpoint Systems Management (ESM) KACE Appliances Comprehensive, easy-to-use and affordable systems management for laptops, desktops, servers, virtual machines, tablets and smartphones across Windows, Mac, Linux, ios and Android platforms Desktop Authority Windows user environment management ChangeBASE Application compatibility & readiness vworkspace Desktop & Application virtualization 9
10 10 Windows Management & Migration
11 Windows management Make Microsoft platforms so reliable, automated & secure that only the results are visible 1 ZeroIMPACT migrations Compliance & IT governance Administration and recovery Development & customization Increase IT efficiency & shift resources to innovation Control risk everywhere, from migration to operations to compliance Keep pace with the changing needs of the business by supporting the latest technology innovations Maintain the availability and performance of Microsoft platforms and meet SLAs Extend your infrastructure to meet business demands
12 Modern Workforce
13 Dell ZeroIMPACT Migration Solutions
14 Migration Specific Challenges Pre-migration assessments lessen migration issues, but difficult to perform thoroughly Progress and status is critical to project management, but can be incomplete or missing altogether Maintaining coexistence throughout the migration can be complicated Technical difficulty of project requires expensive senior IT resources Organizational changes can drive new standards Avoiding disruption to end users is key to success
15 Dell Zero Impact: Prepare Determine current system configuration and settings for AD, Exchange, SharePoint, SQL Server and file systems Set baselines for visibility of end-user activity and for compliance with internal operational policies and external regulations Automate operational reporting with anytime, anywhere access
16 Dell Zero Impact: Coexistence Ensure seamless user access to all network resources, such as servers and printers, regardless of their migration status Enable disparate Messaging systems to coexist with minimal risk by ensuring accurate and calendar interoperability, preserving user collaboration between platforms and maintaining business productivity. Convert recurring meeting's and invitations for full functionality in Exchange
17 Dell Zero Impact: Migrate Mitigate the risks by enabling you to efficiently migrate and restructure whilst ensuring that migrated and unmigrated users retain secure access to critical server resources when data is moved. Simplify the process so you can quickly and accurately migrates , calendars, tasks, personal address books, archives, recurring meetings, attachments, and more, Shorten project timelines so they can be completed on time and under budget.
18 Dell Zero Impact: Manage Restore data, permissions, AD objects and operational state in the event of a disaster or human error Administer access rights and permissions Implement best-practice compliance reporting for internal and external audiences Retain and retrieve data for forensic investigations and regulatory compliance standards
19 End to End Determine current system configuration and settings for AD, Exchange, SharePoint, SQL Server and file systems Set baselines for visibility of end-user activity and for compliance with internal operational policies and external regulations Automate operational reporting with anytime, anywhere access Restore data, permissions, AD objects and operational state in the event of a disaster or human error Administer access rights and permissions Implement best-practice compliance reporting for internal and external audiences Retain and retrieve data for forensic investigations and regulatory compliance standards Ensure seamless user access to all network resources, such as servers and printers, regardless of their migration status Enable disparate Messaging systems to coexist with minimal risk by ensuring accurate and calendar interoperability, preserving user collaboration between platforms and maintaining business productivity. Convert recurring meeting's and invitations for full functionality in Exchange Mitigate the risks by enabling you to efficiently migrate and restructure whilst ensuring that migrated and unmigrated users retain secure access to critical server resources when data is moved. Simplify the process so you can quickly and accurately migrates , calendars, tasks, personal address books, archives, recurring meetings, attachments, and more, Shorten project timelines so they can be completed on time and under budget.
20 20 Meanwhile
21 Day in the life of Security Headache Lost Device with company IP on it Compliance/Audit File server accessed, and data lost Recovery Accounts have asked for data from 2009 to be restored Pre-Work Work Check overnight s and prep for the day ahead Project X Provisioning of new contractors and associated data access BYOD Standards, patching, remote wipe, applications, access points T mrrw Report writing. 21 Confidential Services
22 Q & A 22 22
23 Notices & Disclaimers Copyright 2013 by Dell, Inc. No part of this document may be reproduced or transmitted in any form without the written permission from Dell, Inc. This document could include technical inaccuracies or typographical errors. Dell may make improvements or changes in the product(s) or program(s) described herein at any time without notice. Any statements regarding Dell s future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. References in this document to Dell products, programs, or services does not imply that Dell intends to make such products, programs or services available in all countries in which Dell operates or does business. Any reference to an Dell Program Product in this document is not intended to state or imply that only that program product may be used. Any functionality equivalent program, that does not infringe Dell s intellectual property rights, may be used. The information provided in this document is distributed AS IS without any warranty, either expressed or implied. Dell EXPRESSLY DISCLAIMS any warranties of merchantability, fitness for a particular purpose OR INFRINGEMENT. Dell shall have no responsibility to update this information. The provision of the information contained herein is not intended to, and does not, grant any right or license under any Dell patents or copyrights. Dell, Inc. 300 Innovative Way Nashua, NH USA 1
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